100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local ...
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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Latest Reviews
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18th Dec 2024
reviewed by 'Brian'
17th Dec 2024
reviewed by 'Magdalena'
31st Oct 2024
reviewed by 'John Stanley Sherman'
30th Oct 2024
reviewed by 'Tim Strugnell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £31,500 | £2,600,000 |
| Lettings | 95% | 97% | £380 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 2 | 94 | 9 | 86 | 0 | 44 | 4 | 10 | 3 |
Areas covered
- CO1
- Colchester
- CO2
- North Essex
- CO3
- CO4
- CO5
- CO6
- CO7
- CO8
- CO9
- CO11
Address
5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Aug 28,2020
Aug 28,2020
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The staff and in particular Craig and Andy who looked after us are friendly, efficient and very knowledgeable. Nothing is too much trouble and they kept on top of the whole transaction, even during the pandemic lockdown!
Compared to other Estate Agents they do not ...
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Sep 02, 2020
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Thank you for your kind review Nicola. Glad we were able to help. I will pass on your comments to Andy and Craig. ...
Aug 27,2020
Aug 27,2020
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I have rented properties with Gallant and Richardson for a few years on different periods. In between I used other letting agents who were awful. I can definitely state that Gallant and Richardson have given me the best experience, they were precise with their quotations, ...
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Aug 28, 2020
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Thank you for your kind review Florence. It has been a pleasure to have you as a tenant over the years and we wish you all the best. ...
Aug 20,2020
Aug 20,2020
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Great customer service from Craig and Andy. I would highly recommend using their service. Supportive, on the ball, caring and truly appreciative of the clients needs....
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Aug 21, 2020
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Thank you for your kind words, it was a pleasure to help, we're so glad we've got you moved - good luck in your new home ...
Jul 16,2020
Jul 16,2020
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Gallant Richardson are a brilliant choice for your estate agent. Extremely professional and helpful . They arranged a multitude of viewings and matched our property with genuinely interested buyers. Once we had a buyer they kept us informed every step of the way as to the ...
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Jul 16, 2020
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Thank you for your kind review and we hope the move all goes well. ...
Jul 11,2020
Jul 11,2020
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After almost 2 years with Gallant Richardson as Tenants I have to say that we are very happy with them. They are very friendly and responsive, always happy to help and everybody we had dealt with had a friendly, positive and approachable personality.
A big positive ...
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Jul 09,2020
Jul 09,2020
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Very friendly and helpful staff. Especially Debbie Elliis, Keith and everyone else I have dealt with. Prompt in dealing with maintenance issues....
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Jul 09, 2020
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Thank you for renting through us for several years and for being such a good tenant. All the best. ...
Jun 22,2020
Jun 22,2020
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I needed a valuation on a house and Andy was courtesy itself, maintaining appropriate distance and professionalism throughout. Communications were precise and timely. Highly recommended....
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Jun 22, 2020
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Thank you for your kind comments. I will pass onto to Andy. ...
Jun 20,2020
Jun 20,2020
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I have known and commissioned Gallant Richardson for many years. The service I have experienced has been outstanding on every occasion - but my most recent brief to them resulted in a flat sale completion I would not have thought possible in these straitened times. ...
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Jun 22, 2020
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Thank you for your kind review Trevor. Glad we were able to help. ...
Jun 17,2020
Jun 17,2020
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Fantastic Reliable Service
I've had a great experience working with Gallant Richardson which has been over a significant number of years.
Of particular note, Debs has always been super helpful and totally professional whilst Tim has been a fantastic guide through the whole process.
All ...
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Jun 05,2020
Jun 05,2020
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Even during a Pandemic these guys remained on top of our case throughout. Fantastic service and very reasonably priced. Would recommend to anyone. The original sale was made within 1 week of listing!...
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Jun 05, 2020
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Many thanks for your kind review. It was our pleasure to help. ...
Jun 02,2020
Jun 02,2020
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Very professional from start to finish unlike some other agents we tried. Definitely recommend, gave us tips on how we could get the best out of our photos. Even help after the move available.
Thank you Andy and the Team...
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Jun 02, 2020
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Thank you Michelle. Hope the move went well and all the best in your new home. ...
May 28,2020
May 28,2020
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Great team in the Colchester office.
Craig was Extremely helpful, he was quick to respond and seemed to go the extra mile when handling the sale. Should I find myself in the market to sell, I will definitely use Gallant Richardson!...
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May 28, 2020
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Thank you for your kind review Julie. Glad we could help. I hope all is going well in your new home. ...
May 27,2020
May 27,2020
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No problems. Very friendly and not pushy. Went to plan without any dramas. Craig was very professional. Top high street agent....
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May 27, 2020
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Thank you for your kind review. I will let Craig and the team know. All the best. ...
May 22,2020
May 22,2020
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I just like to say i was impressed with Andy, Craig, and the team at Gallant Richarson.
I purchased an apartment and although the legal side of things took forever ( 6 months) or so i found the Gallant richardson team very courteous, always kept me up ...
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May 22, 2020
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Thank you Robert for your kind review. I will pass on to Andy and Craig. All the best in your new home. ...
May 19,2020
May 19,2020
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My partner and I have just purchased our first house together via Gallant Richardon. The whole team have been incredible from start to finish, nothing is ever too much hassle for them and you are always kept in the loop throughout the process with regular ...
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May 19, 2020
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Thank you for your kind review Amelia. We are pleased we could help through these difficult times. All the best in your new home. ...
May 06,2020
May 06,2020
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Gallant Richardson was fantastic. At any point they were reachable and very resourceful. They were able to answer questions I had quickly and accurately which I appreciated due to being a first time buyer....
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May 06, 2020
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Thank you for your kind review Cameron. Glad we could help and all the best in your new home. ...
Apr 16,2020
Apr 16,2020
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Moving home during the lockdown is stressful.
However huge praise to Gallant Richardson(Rachel Samson) for making sure that throughout the process, we were kept up to date and looked after every step of the way.
I am now settled into my new home and ...
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Apr 16, 2020
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Thank you for your kind review. It was our pleasure to help. These are extremely hard times for everyone and it is not possible to offer our normal service but we are trying to continue where we can. All the best in your new home. ...
Mar 29,2020
Mar 29,2020
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I cannot thank Gallant Richardson enough for the help and support they provided me whilst conducting my recent house purchase in Colchester.
In particular I would like to thank Craig who was always available to provide assistance and attended multiple viewings of the property with ...
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Mar 30, 2020
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Thank you for your kind review Paul. I will pass on to Andy, Craig and team. All the best in your new home. ...
Mar 28,2020
Mar 28,2020
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Brilliant service right from the start until whole process was completed. Really clear explanations & always kept updated. Professional but friendly....
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Mar 28, 2020
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Thank you for your kind review. All the best. ...
Mar 27,2020
Mar 27,2020
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Due to the Corona virus I needed to move into my flat very quickly and Gallant Richardson went above and beyond to make this happen. The whole team acted very quickly in a professional and friendly manner. During my search for a flat I did ...
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Mar 27, 2020
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Thank you for your kind review Helen. Glad we were able to help in these very worrying times. I hope you enjoy your new home and please keep safe and well. ...
Mar 17,2020
Mar 17,2020
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We cannot speak highly enough about the service we received from Craig and the team when purchasing our house , always helpful , informative and professional but with a friendly personal touch , so well done and thank you , gold star to Craig for all his help , Patrick ...
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Mar 17, 2020
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Thank you for your kind review. I will pass on your comments to Craig. We wish you all the best in your new home. ...
Feb 26,2020
Feb 26,2020
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A neighbour recommended Gallant Richardson to me and I am thrilled that I opted to use them. Craig fitted in with my times. He was professional, knowledgeable, gave me time face to face and on the phone. We had regular contact. He kept me up ...
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Feb 27, 2020
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Thank you for your kind review Philip. Pleased we were able to help. I will pass your comments on to the sales team. ...
Feb 13,2020
Feb 13,2020
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I have gone through the whole process of searching for a property to rent ,to securing one and then the process to leave a rental property.
I honestly couldn't wish for a better team in every area of my dealings with them every member of ...
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Feb 13, 2020
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Thank you for your kind review. We do work hard to provide a good service so good to hear you were happy. Many thanks. ...
Feb 10,2020
Feb 10,2020
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I have just completed the sale of my house today I do not want to sound fulsome but the team have done a superb job for me. I sold to the first person who came through my door which makes it sound easy. However, the ...
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Feb 10, 2020
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Dear Emma,
Thank you for your very kind review. We will always do our best to ensure the sales process is managed efficiently, effectively and ultimately, successfully. I hope you enjoy your new home. All the very best.
Kind regards
Craig ...
Feb 10,2020
Feb 10,2020
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I have had a couple of unforeseen maintenance issues over the last couple of months, these have been dealt with by the lovley Rebecca James - property manager. She has been so quick at replying to emails, liasing with the landlord and getting people in ...
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Feb 10, 2020
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Thank you very much for your kind comments, I will ensure that Rebecca and her colleagues on Property Management are made aware. They do a very difficult job, often under a lot of pressure and it is really appreciated that you have gone out of your way to comment; thank you very much indeed ...
Jan 30,2020
Jan 30,2020
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The staff is very very helpful, friendly, professional and easy to reach. All my issues were sorted without any problems or delays....
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Jan 30, 2020
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Thank you for your kind review which is appreciated by the team. All the best in your new home. ...
Dec 28,2019
Dec 28,2019
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Always helpful, always available to communicate. A positive experience and would definitely use them again in the future. Highly recommended....
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Dec 11,2019
Dec 11,2019
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I have been a landlord with Gallant Richardson for 15 years and could not have wished for a more professional and supportive team of agents. I can't recommend them more highly....
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Dec 12, 2019
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Thank you Kate. It has been a pleasure working with you over the years. If we can ever help in the future please do not hesitate to contact me. ...
Dec 11,2019
Dec 11,2019
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Great agency and brilliant staff. Reasonable prices when renting. Never let me down when needed something to be fixed or sorted....
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Dec 12, 2019
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Thank you for being such a good tenant with us over many years and your kind review. It is appreciated by the team. If ever we can help in future or if you ever require a reference please do not hesitate to contact me. ...
Dec 05,2019
Dec 05,2019
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A brilliant estate agent.
I’ve been renting property via Gallant Richardson for a number of years. Having now sold a property through them.
They are brilliant and I would highly recommend them.
They always return calls. They promptly answer emails and are extremely helpful ...
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Dec 06, 2019
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Thank you for your very kind review Paula. It has been our pleasure to help over the years and we look forward to helping in the future. ...
Craig
(106)
Andy
(84)
Tim
(36)
Rebecca
(21)
Joanne
(16)
Debbie
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Rachel
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Ross
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Debbie
(2)
Jill
(1)
Keith
Raymond
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents
Gallant Richardson adopt an In-House Complaints procedure
Awards won by Gallant Richardson
Regional Awards won by Gallant Richardson
Individual Branch Awards
Colchester, CO1
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2024
Best Estate Agent in Colchester
-
2024
Best Letting Agent in Colchester
-
2024
Best Estate Agent in CO1
-
2024
Best Letting Agent in CO1
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2023
Best Letting Agent in Colchester
-
2023
Best Estate Agent in Colchester
-
2023
Best Estate Agent in CO1
-
2023
Best Letting Agent in CO1
-
2022
Best Letting Agent in CO1
-
2022
Best Estate Agent in CO1
-
2022
Best Letting Agent in Colchester
-
2022
Best Estate Agent in Colchester
