100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local ...
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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Latest Reviews
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31st Oct 2024
reviewed by 'John Stanley Sherman'
30th Oct 2024
reviewed by 'Tim Strugnell'
1st Oct 2024
reviewed by 'Matt'
13th Sep 2024
reviewed by 'Corrina'
29th Jul 2024
reviewed by 'Alan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £31,500 | £2,600,000 |
| Lettings | 95% | 97% | £380 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 2 | 93 | 9 | 86 | 0 | 44 | 4 | 9 | 3 |
Areas covered
- CO1
- Colchester
- CO2
- North Essex
- CO3
- CO4
- CO5
- CO6
- CO7
- CO8
- CO9
- CO11
Address
5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Mar 24,2021
Mar 24,2021
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I've recently left the flat I was renting through Gallant Richardson. I spent a year there, the location was central but quiet, and I had no issues with the agency. The couple of issues I had with the flat were fixed promptly and every time ...
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Mar 25, 2021
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Thank you for your kind review. Glad we could help. All the best in your new home. ...
Mar 19,2021
Mar 19,2021
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Excellent customer service, I highly recommend Gallant Richardson.
I used their services for 5 years in sourcing tenants, check ins/ check outs for my property. I also used their services recently to sell my property. I was impressed by their professionalism, attention to detail and quality ...
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Mar 19, 2021
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Thank you for your kind review Ciara. We appreciate your loyalty and business over the years and wish you all the best for the future. ...
Mar 19,2021
Mar 19,2021
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Both Andy and Craig have been very helpful throughout the purchase of my first home. They have kept me up to date and answered my question promptly....
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Mar 19, 2021
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Thank you for your kind review. We very pleased we could help find your first home and we hope you are very happy there. ...
Mar 19,2021
Mar 19,2021
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Very pleasant agents and were very helpful all through the way. Would happily deal with them and recommend them to friends and family....
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Mar 22, 2021
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Thank you for your kind review. Glad we could help. ...
Mar 18,2021
Mar 18,2021
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Kept us well informed as buyers throughout process. Very polite and helpful in any way possible. A overall good experience...
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Mar 18, 2021
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Thank you for your kind review Joe. Glad we could help you find your new home. We hope you are very happy there. All the best. ...
Mar 18,2021
Mar 18,2021
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We have recently completed on a property purchase through Gallant Richardson. We couldn't have wished for better agents during a time that was pretty stressful. Both Andy and Craig were both very helpful, patient, knowledgable and overall just so professional throughout the entire process. First ...
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Mar 18, 2021
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Thank you for your kind review. Very happy we could help you find your new home. All the best. ...
Mar 10,2021
Mar 10,2021
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The team was always very helpful and friendly, maintenance issues were always dealt with promptly, I would happily rent through this dedicated team again in the future....
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Mar 10, 2021
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Thank you for your kind review Richard. We are sorry to lose you as a tenant but all the best in your new home. ...
Mar 09,2021
Mar 09,2021
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I didn't have many repairs or problems when renting through Gallant Richardson but when I did they were very quick at responding to my emails and offering their assistance. I wouldn't hesitate in recommending Gallant Richardson to people, whether they are a tenant or landlord...
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Mar 09, 2021
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Thank you for your kind review. We are sorry to lose you as a tenant but wish you all the best in your new home. ...
Mar 01,2021
Mar 01,2021
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As Management Agents for a rental property, Gallant Richardson have been excellent ensuring that my property adhered to all recommended guidelines and that my tenants were well looked after.
As Estate Agents they have been professional, knowledgeable, diligent, diplomatic and ensured open and frequent communication ...
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Mar 01, 2021
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Thank you for your kind review. We will miss you as a landlord but it has been our pleasure to help over the years and thank you for choosing us to help you sell. All the best from all the team. ...
Feb 26,2021
Feb 26,2021
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Been using Gallant Richardson for a number of years as a landlord.
Recently sold a property through them.
I wouldn't consider going anywhere else.
Brilliant service and keep you well informed every step of the way....
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Mar 09, 2021
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Thank you for your kind words Paula. It has been our pleasure to help. ...
Feb 23,2021
Feb 23,2021
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Though my tenancy ended at short notice due to a bereavement, the agents were very understanding. My deposit was processed next working day after I moved and paid the following day. I can't thank them enough...
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Feb 23, 2021
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Thank you for your kind review Noah and we are very sorry for your loss. We wish you and family all the best. ...
Feb 09,2021
Feb 09,2021
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Great service provided by Craig at Gallant Richardson. Friendly, helpful and kept me up to date with the purchase progress....
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Feb 09, 2021
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Thank you for your kind review which I will pass on to Craig. We wish you all the best in your new home. ...
Feb 04,2021
Feb 04,2021
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Great service with both properties I have with them. Also very reasonable and transparent regarding fees.
I have used them for new tenant searches and for taking over an existing tenancy and they have managed both situations very well....
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Feb 04, 2021
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Thank you for you kind review Belinda. Our pleasure to help. ...
Jan 22,2021
Jan 22,2021
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Always helpful and they try and sort issues quickly. Never experienced any problems with them. Definitely recommended if you're a tenant looking to rent....
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Jan 22, 2021
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Thank for Kate for the kind review. I will let the management team know. They will appreciate it. ...
Jan 21,2021
Jan 21,2021
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Rebecca has been excellent to communicate with and very supportive of any requests or requirements we have needed in the property. She responds quickly to any messages sent and is very positive through out the process. We've been very happy with the communications and service ...
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Jan 22, 2021
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Thank you for your kind review Emma. I know Rebecca works hard to provide a good service for our tenants so she will appreciate your comments. Many thanks. ...
Jan 19,2021
Jan 19,2021
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The service we received from Gallant Richardson when selling our house, and in particular from Craig and Andy with whom we dealt, was second to none. We were kept will-informed with regular contact from them throughout the whole process and always felt that they were ...
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Jan 19, 2021
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Thank you for you kind review Brenda which I will pass on to Andy & Craig. Very happy we could help. All the best in your new home. ...
Jan 12,2021
Jan 12,2021
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My property was not great, very cheap as I couldn’t afford bigger place on my own at the time.. bedsit. However anytime I had any issue the agents were so easy to contact and fast to solve problems, very approachable and helpful...
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Jan 13, 2021
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Thank you for you kind review Teresa. We wish you all the best where you are now. ...
Jan 07,2021
Jan 07,2021
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Having used Gallant Richardson's for buying and selling I would not hesitate to use them again. Very experienced and knowledgeable. Was proactive in the legal side pushing both sides together and coordinating the process. Selling is a very stressful event anyone's lives. You need a ...
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Jan 08, 2021
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Thank you for your kind review Alexander. Pleased we could help. If we can help in the future please do not hesitate to contact us. All the best. ...
Jan 05,2021
Jan 05,2021
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One of the best Lettings Agents that I have dealt with. They are fair, aren't pushy and don't try to swindle tenants out of their deposits as so many unfortunately do. Good communication and knowledge. Would recommend....
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Jan 05, 2021
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Thank you for your kind review. Pleased we could help. ...
Dec 29,2020
Dec 29,2020
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I used Gallant Richardson to sell my house recently. I chose them as they are a solid local Colchester company, and they demonstrated this with good local knowledge during the sale process. They were efficient, clearly explain the process and very good at keeping in ...
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Dec 30, 2020
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Thank you very much for your kind words; really appreciated. We're so glad it all went through and you got moved, good luck in your new home. ...
Nov 30,2020
Nov 30,2020
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A very helpful team, who always did that little bit extra to help with my tenancy.
Repairs always done quickly, and they kept me up to date with any issues....
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Dec 01, 2020
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Thank you for your kind review Tim. We wish you all the best and if we can help in the future please do not hesitate to contact us. ...
Nov 26,2020
Nov 26,2020
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Phenomenal service. Craig has been a delight to work with. I could not recommend Gallant Richardson highly enough. The whole process was made to be seamless....
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Nov 26, 2020
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Thank you very much for your kind words, it was an absolute pleasure. Good luck with your move and all the best in your new home ...
Nov 21,2020
Nov 21,2020
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As a recent customer of Gallant Richardson, I have to say how professional, courteous, and efficient they all were. They made the sale process seamless and i wouldn't hesitate to recommend them....
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Nov 23, 2020
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Thank you for your kind words, I wish you every success with letting the property. ...
Nov 11,2020
Nov 11,2020
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Both Andy & Craig from Gallant Richardson were able to help navigate us through an extremely difficult house sale, despite this not being their responsibility to do so but instead stepped up where other 'professionals' in the process had failed to do so. Had they not ...
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Nov 11, 2020
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Thank you very much for your kind review. I will let Andy and Craig know. It is good to hear we could help in what we know is a very stressful time for people. All the best in your new home. ...
Oct 31,2020
Oct 31,2020
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Just want to say a huge great big Thank you to Rebecca, who always sounds so happy and cheerful,, and is always so helpful. Thank you so much for the help on getting me a new washing machine to replace my noisy one!!!... finding the ...
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Nov 02, 2020
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Thank you for your kind review Jenni. I will pass on to Rebecca. ...
Oct 19,2020
Oct 19,2020
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The service provided by Craig at Gallant Richardson thoroughly impressed us. Professional, friendly and true to his word throughout the entire purchase process. We would not hesitate to recommend....
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Oct 20, 2020
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Thank you for your kind review. I will pass on to Craig. If we can help in the future please do not hesitate to contact us. ...
Sep 14,2020
Sep 14,2020
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Excellent service throughout the whole process of selling . Was kept fully updated at all stages. This was the second time that I have used Gallant Richardson and would not hesitate to do so again...
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Sep 14, 2020
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Thank you for your kind review Paul. Very pleased we could help again. All the best. ...
Aug 28,2020
Aug 28,2020
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The staff and in particular Craig and Andy who looked after us are friendly, efficient and very knowledgeable. Nothing is too much trouble and they kept on top of the whole transaction, even during the pandemic lockdown!
Compared to other Estate Agents they do not ...
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Sep 02, 2020
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Thank you for your kind review Nicola. Glad we were able to help. I will pass on your comments to Andy and Craig. ...
Aug 27,2020
Aug 27,2020
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I have rented properties with Gallant and Richardson for a few years on different periods. In between I used other letting agents who were awful. I can definitely state that Gallant and Richardson have given me the best experience, they were precise with their quotations, ...
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Aug 28, 2020
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Thank you for your kind review Florence. It has been a pleasure to have you as a tenant over the years and we wish you all the best. ...
Aug 20,2020
Aug 20,2020
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Great customer service from Craig and Andy. I would highly recommend using their service. Supportive, on the ball, caring and truly appreciative of the clients needs....
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Aug 21, 2020
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Thank you for your kind words, it was a pleasure to help, we're so glad we've got you moved - good luck in your new home ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents
Gallant Richardson adopt an In-House Complaints procedure
Best Letting Agent in Colchester 
