Fulfords
3.2/5, 184 reviews
56% recommended
80% sales valuation accuracy
83% sales fee satisfaction
Established in 1863, Fulfords Estate Agents are one of the longest established property businesses in the South West with branches in Devon and Somerset from South Petherton in the East to Plymouth in the West. We are committed to delivering a first class service to all our clients throughout our extensive ... show more Established in 1863, Fulfords Estate Agents are one of the longest established property businesses in the South West with branches in Devon and Somerset from South Petherton in the East to Plymouth in the West. We are committed to delivering a first class service to all our clients throughout our extensive branch network and specialists departments across the Westcountry. We are uniquely positioned to offer one of the most comprehensive property services available. In addition to our core estate agency services we also specialist in Country and Waterside properties, Auctions, New Homes, Land sales, Planning advice, Mortgage services, Conveyancing, Surveys and Residential Lettings. Part of Countrywide, the UK's largest estate agency group, our exclusive marketing strategy in conjunction with ourdistinctive colours and style includes prominent advertising in a wide range of local, regional and national press. Coupled with arguably the best online presence of any estate agency this results in more potential buyers, more viewings, more offers and a better price achieved in the shortest possible time. Our approahable, qualified and highly motivated professional staff take great pride in the level of service they provide and we are privileged to have some of the most experienced estate agents in the Westcountry working effectively with you to acheive a successful move which is why we've earned the title "your favourite estate agent".

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 83% £50,000 £520,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 10 11 28 62 6 25 7 1 30
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I had previously bought and sold houses through two other ......”

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Jun 11,2014
Minithumbup
Lucy
By: 'Jayne'
Jun 11,2014
0 people found
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I had previously bought and sold houses through two other Fulford branches and been happy with the service and this influenced my decision this time. I was not disappointed. My house took a while to sell but I always felt that the whole team were ...
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“Quick pleasant service. House sold efficiently and with minimal fuss. ......”

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Jun 04,2014
Minithumbup
By: 'Kevin'
Jun 04,2014
3 people found
this helpful
Quick pleasant service. House sold efficiently and with minimal fuss. Staff of Fulfords went out of their way to be helpful. The property was on the market quickly both internet and local advertised and the board was up on the house that day. They were ...
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“We rented a house from Fulfords and will never touch ......”

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May 29,2014
Minithumbdown
By: 'fudge'
May 29,2014
2 people found
this helpful
We rented a house from Fulfords and will never touch them again with a barge pole. The fees were massive, the details of fees kept changing so that we had to make sure everything was confirmed in writing by email. We needed things fixing in ...
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“I had continued dealings with the Fulfords Sidmouth office whilst ......”

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May 26,2014
Minithumbup
Katie
By: 'Ian'
May 26,2014
1 people found
this helpful
I had continued dealings with the Fulfords Sidmouth office whilst originally marketing my property & particularly during the actual selling of the property. On every occasion when ringing the staff / branch I was immediately recognised & warmly greeted by all of the team. They dealt with any ...
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“The staff of Fulfords were, without exception, all very helpful, ......”

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May 23,2014
Minithumbup
Stefan
By: 'Ken'
May 23,2014
0 people found
this helpful
The staff of Fulfords were, without exception, all very helpful, professional and friendly. They were also very patient and understanding of my frustration and angry phone calls during what became a very protracted sale and exchange. I particularly single out Branch Manager Stefan Palmer who ...
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“I am a tenant and my landlord is selling, I ......”

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May 12,2014
Minithumbdown
By: 'hallie'
May 12,2014
4 people found
this helpful
I am a tenant and my landlord is selling, I found that fulfords were to full on calling and pestering daily. I left my property during tea time for 2.5hours whilst people viewed my house and having a small child this was very in appropriate ...
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“A Five star service provided by Wesley and his team ......”

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May 12,2014
Minithumbup
By: 'Roger'
May 12,2014
0 people found
this helpful
A Five star service provided by Wesley and his team at the Plymstock Broadway Branch. This is the third time I have used the team for the selling of my properties. The service is most professional,which combined with the constant updates and personal touch ...
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By: Wesley Sinnamon
Jun 04, 2014
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Thanks for those nice comments Roger. The staff love looking after you and please pop in anytime you are down The Broadway. Kind regards Wes, Sarah, Kerry, Charlotte, Lizzie and Rebecca ...

“I found the service provided to be professional and courteous ......”

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Apr 25,2014
Minithumbup
By: 'Katrina'
Apr 25,2014
0 people found
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I found the service provided to be professional and courteous at all times during the sale and I would not hesitate to recommend Fulfords. Many thanks....
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“My property was initially sold within 48 hours but due to ......”

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Apr 24,2014
Minithumbup
Lucy
By: 'Elizabeth'
Apr 24,2014
0 people found
this helpful
My property was initially sold within 48 hours but due to my purchaser's buyer dropping out it was put back onto the market. Fulford's staff actively marketed my property and it was subsequently sold earlier this year. I would have no hesitation in recommending the Staff ...
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“We felt that we were not getting anywhere with our ......”

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Apr 22,2014
Minithumbup
By: 'Chris'
Apr 22,2014
0 people found
this helpful
We felt that we were not getting anywhere with our existing agent who appeared to not try very hard as we only had less than 6 viewings in nearly 12 weeks - we had heard a lot of good things about Fulfords and decided to try them ...
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“Moving can be a very stressful time especially when working ......”

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Apr 07,2014
Minithumbup
Kerry
By: 'Mr'
Apr 07,2014
0 people found
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Moving can be a very stressful time especially when working full-time and dealing with the sale of one's own property but having come across Kerry Slade from Plymstock we were nothing short of up lifted and filled with hope that we would indeed find the ...
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By: Weskey Sinnamon
Apr 17, 2014
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Mr & Mrs K Thank you for the loveley feedback about your dealings with Kerry Slade, a valuable member of Fulfords Plymstock. Her enthusiasm for the job and to deliver first class customer service certainly is something which sets us apart from the other agents. wishing you the very best for the future regards Wesley Sinnamon Branch Manager ...

“What a fantastic team, they helped us through every step ......”

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Apr 05,2014
Minithumbup
By: 'patrick'
Apr 05,2014
0 people found
this helpful
What a fantastic team, they helped us through every step of the buying process with everything explained in detail. nothing was to much trouble for them. From arranging the mortgage within the branch to allowing us to have viewings at short notice so that we ...
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By: Wesley Sinnamon
Apr 14, 2014
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Mr & Mrs Murphy Thank you so much for the feedback. We hope you and your family are really happy in your new home. kind regards Team Fulfords ...

“I have bought many properties and one of my frustrations ......”

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Mar 26,2014
Minithumbup
By: 'MR'
Mar 26,2014
0 people found
this helpful
I have bought many properties and one of my frustrations has been lack of communication between staff within an agency, which is simply not the case here. Everyone you speak to at Fulfords knows the up-to-date information regarding the purchase. Not only are they knowledgeable ...
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By: Wesley Sinnamon
Apr 04, 2014
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Mr Burrows Thank you for the feedback. We hope you, your wife and immeninet family settle in well. please pop into the office any time you are dropping by The Broadway. regards All The Team at Fulfords Plymstock ...

“We sold our house through Fulfords in Plymstock in September 2013. ......”

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Feb 20,2014
Minithumbup
Sarah
By: 'Jon'
Feb 20,2014
0 people found
this helpful
We sold our house through Fulfords in Plymstock in September 2013. From beginning to end we found the whole team to be very professional, helpful and extremely good at keeping us up to date with progress of our sale. They were in constant contact with us ...
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Was this helpful? Yes
By: Wes
Mar 01, 2014
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Dear Mr & Mrs O'Leary, Thank you for the review of my team. We love our job and glad it shines through. We hope your new home will be full of happy memories and woulkd like to thank you for choosing Fulfords to sell your home. Kind Regards Wesley, Sarah, Kerry, Charlotte and Elizabeth ...

“Wow the comments below do some what surprise me! I ......”

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Feb 20,2014
Minithumbup
By: 'G'
Feb 20,2014
0 people found
this helpful
Wow the comments below do some what surprise me! I have been a tenant with Fulfords for 3 years and have made two moves with the company and have had no problems. My deposit was returned to me within 4 days and I then handed it back ...
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“My experience with Fulfords regarding the sale of my property ......”

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Feb 17,2014
Minithumbup
By: 'Rich'
Feb 17,2014
0 people found
this helpful
My experience with Fulfords regarding the sale of my property has been great. They've been a very approachable, helpful and professional team, particularly Jamie in the final week of exchange. Also thanks to Bill Holmes for the help with my mortgage arrangements....
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“I would just like to give a big thank you ......”

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Feb 14,2014
Minithumbup
Neil
By: 'Rob'
Feb 14,2014
2 people found
this helpful
I would just like to give a big thank you to Neil Seymour, and all his lettings team including helpful Aiden Shears at the Fulfords branch in Paignton for their total professionalism in handling my Torbay rental properties for over 2 years now. I only use ...
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“Absolutely Night Mare! Buying a house - Offer accepted on ......”

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Feb 07,2014
Minithumbdown
By: 'wilt321'
Feb 07,2014
1 people found
this helpful
Absolutely Night Mare! Buying a house - Offer accepted on Thursday - Asking for £400 deposit towards CWPL (worst solictors-see separate reviews) Saturday morning - got Ganzumped - Vicky (assistant manager) Refused to refund £400 as the search has already started??? - For who??? Also, the first ...
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“I phoned Fulfords this morning as I was waiting for ......”

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Feb 03,2014
Minithumbdown
By: '_Reviewer_'
Feb 03,2014
1 people found
this helpful
I phoned Fulfords this morning as I was waiting for an email from a member of staff that I still had not received. The lady who answered the phone was very rude, unprofessional and abrupt....
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What agent could do to change your mind?
Agents at Fulfords should all be adequately trained so they provide the same information and level of customer service. I suggest certain members of staff should improve their telephone manner and levels of customer service.
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“This company are truly awful. I'm pretty sure that the ......”

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Jan 15,2014
Minithumbdown
By: 'Sarah'
Jan 15,2014
5 people found
this helpful
This company are truly awful. I'm pretty sure that the deposits are not backed and hence they are trading fraudulently. Everyone I know without exception who have used this branch have never received there deposits back. There is always some excuse or phantom reason that ...
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“I wish to send a massive 'thank you' to the ......”

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Jan 13,2014
Minithumbup
Yvette
By: 'Keith'
Jan 13,2014
0 people found
this helpful
I wish to send a massive 'thank you' to the sales team in Dawlish. I found the whole experience with them smooth and relatively easy,,, for selling a house. I had a particularly tricky house to sell as I had a tenant in there that ...
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“Totally incompetent. My first home buying experience was an absolute ......”

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Jan 06,2014
Minithumbdown
By: 'John'
Jan 06,2014
4 people found
this helpful
Totally incompetent. My first home buying experience was an absolute disaster thanks to Fulfords. From being given the keys to the house we purchased before the seller had even moved out to a careless mortgage advisor. Empty threats and pushy staff. I would avoid Fulfords ...
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“I Viewed a property Firstly with Bradleys and later with ......”

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Dec 16,2013
Minithumbdown
By: 'toby'
Dec 16,2013
2 people found
this helpful
I Viewed a property Firstly with Bradleys and later with Fulfords when we decided to make an offer Fulfords told us that because we first viewed with Bradleys we needed to go back to them as we first viewed it through them, Blimey I thought (...
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By: Mr Sinnamon
Feb 05, 2014
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Dear Toby, I have been an estate agent for 12 years and never been accused of this. The facts are the vendor came to see me on sat 7th dec and said they had an offer from you but wanted more. I told them to ask you for more. I recieved a call from a potential buyer at 9.15am on monday the 9th Dec and booked a viewing for Friday the 13th Dec as that was the earliest day they could do. The vendor called me later that morning, said they had accepted the offer but wanted the viewing to go ahead as t ...

“Did not tell tenant of roofers in the property at ......”

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Dec 15,2013
Minithumbdown
By: 'miss'
Dec 15,2013
3 people found
this helpful
Did not tell tenant of roofers in the property at work when the day of moving in came. did not carry out a thorough clean of the property. Cat poo on a rug in the sitting room. dirty oven and fridge. woodburner full of ash ...
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What agent could do to change your mind?
Accept there had been mistakes, apologised, and set about rectifying problems immediately.
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“No concerns kept us informed ,good service , when contacted always ......”

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Nov 04,2013
Minithumbup
By: 'Paul'
Nov 04,2013
0 people found
this helpful
No concerns kept us informed ,good service , when contacted always supported the needs of the customer , mailed any details requested ....
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“Dawlish office are a Friendly team. They were good negotiators ......”

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Oct 14,2013
Minithumbup
By: 'Ken'
Oct 14,2013
0 people found
this helpful
Dawlish office are a Friendly team. They were good negotiators on our behalf, getting the price we asked for our property. I would recommend them....
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“Absolutely great in every way. Jamie guided us through the ......”

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Sep 23,2013
Minithumbup
By: 'ALAN'
Sep 23,2013
0 people found
this helpful
Absolutely great in every way. Jamie guided us through the sale of our property and was at hand to offer advice and guidance as and when we required. From the very start to the end we were kept informed. A big thank you again to ...
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“I have been extremely pleased with the service that Jamie ......”

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Sep 20,2013
Minithumbup
By: 'Anne'
Sep 20,2013
0 people found
this helpful
I have been extremely pleased with the service that Jamie Snell and Dawlish Fulfords offered. The property had been on the market with another agent for 18 months, so I hoped a fresh agency would kick start some interest. I found Jamie a little overpowering at ...
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“What impressed me most with their service was the care ......”

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Sep 20,2013
Minithumbup
By: 'jane'
Sep 20,2013
0 people found
this helpful
What impressed me most with their service was the care all members of staff acquainted themselves with my property and the location. They were friendly and courteous and kept me fully informed throughout....
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“Jamie was in touch at crucial moments to give me ......”

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Sep 19,2013
Minithumbup
By: 'Peter'
Sep 19,2013
0 people found
this helpful
Jamie was in touch at crucial moments to give me updates. He was also vigilant at chasing when the need arouse without being overly intense. They have been very good with regards my purchase....
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Regional Awards won by Fulfords

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