Fulfords
3.2/5, 184 reviews
56% recommended
80% sales valuation accuracy
83% sales fee satisfaction
Established in 1863, Fulfords Estate Agents are one of the longest established property businesses in the South West with branches in Devon and Somerset from South Petherton in the East to Plymouth in the West. We are committed to delivering a first class service to all our clients throughout our extensive ... show more Established in 1863, Fulfords Estate Agents are one of the longest established property businesses in the South West with branches in Devon and Somerset from South Petherton in the East to Plymouth in the West. We are committed to delivering a first class service to all our clients throughout our extensive branch network and specialists departments across the Westcountry. We are uniquely positioned to offer one of the most comprehensive property services available. In addition to our core estate agency services we also specialist in Country and Waterside properties, Auctions, New Homes, Land sales, Planning advice, Mortgage services, Conveyancing, Surveys and Residential Lettings. Part of Countrywide, the UK's largest estate agency group, our exclusive marketing strategy in conjunction with ourdistinctive colours and style includes prominent advertising in a wide range of local, regional and national press. Coupled with arguably the best online presence of any estate agency this results in more potential buyers, more viewings, more offers and a better price achieved in the shortest possible time. Our approahable, qualified and highly motivated professional staff take great pride in the level of service they provide and we are privileged to have some of the most experienced estate agents in the Westcountry working effectively with you to acheive a successful move which is why we've earned the title "your favourite estate agent".

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 83% £50,000 £520,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 10 11 28 62 6 25 7 1 30
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service with Fulfords. Our agent handled all things swiftly ......”

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Dec 01,2014
Minithumbup
Emma
By: 'Charlotte'
Dec 01,2014
0 people found
this helpful
Excellent service with Fulfords. Our agent handled all things swiftly and in fact actually sped things up by communicating recularly with the vendor, buyer and solicitors. I was very impressed by the care and quality of the handling of my purchase and would definitely recommend ...
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“I sold my property through Fulfords and the service I ......”

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Nov 21,2014
Minithumbup
By: 'Amanda'
Nov 21,2014
0 people found
this helpful
I sold my property through Fulfords and the service I received was excellent from start to finish. I was kept informed at each stage. I was told when people were coming to view the property well in advance. I was then texted to confirm and ...
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“From day one their advice and help was second to ......”

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Nov 20,2014
Minithumbup
By: 'pete&lin'
Nov 20,2014
0 people found
this helpful
From day one their advice and help was second to none,having previously having the property with another agent. our first viewing was excellent to the point where our property was purchased by that first viewer. We cannot thank them enough. All fees were explained ...
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“Terrible letting agent.1) Never received any notifications or updates regarding ......”

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Oct 29,2014
Minithumbdown
By: '48'
Oct 29,2014
2 people found
this helpful
Terrible letting agent. 1) Never received any notifications or updates regarding the let when i was applying 2) Threatened my partner and i quote "you will be left without a roof over your head" 3) No time to read the contract (they were too busy to release it ...
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What agent could do to change your mind?
Try giving adults jobs to adults and see if that works?
Attached Filesnbsp;
Comment on agent fees
To expensive. Roll on the legal changes when agents have to charge landlords rather than rip off tennents
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“I recently bought a property through Fulfords, who were so ......”

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Oct 27,2014
Minithumbdown
By: 'Unimpressed'
Oct 27,2014
1 people found
this helpful
I recently bought a property through Fulfords, who were so attentive etc until I put the house under offer, then nothing, no communication, limited service. I was very unimpressed. The house I bought was not right for me, so decided to do a part exchange ...
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What agent could do to change your mind?
Do their job properly and ethically. 2 other agents submitted prices, one what I paid and the other higher due the work I had done. Fulfords couldn't be bothered to come and see the house!
Attached Filesnbsp;
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“I'm leaving this review to say a special thank you, ......”

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Oct 07,2014
Minithumbup
Stefan
By: 'Andy'
Oct 07,2014
0 people found
this helpful
I'm leaving this review to say a special thank you, to both Stefan and Jacob, for all their help over the past 4 months and for working so hard to push the sale through to completion. I must admit that there were times when I thought ...
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“Kerry was possibly the most customer oriented person i have ......”

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Oct 03,2014
Minithumbup
Kerry
By: 'ROGER'
Oct 03,2014
0 people found
this helpful
Kerry was possibly the most customer oriented person i have ever come across,she was always contactable always very positive and friendly either on the phone or face to face. She was very efficient and profesional and a pleasure to do business with.Charlotte was ...
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“The reason I have rated this agent as poor is ......”

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Oct 02,2014
Minithumbdown
By: 'A'
Oct 02,2014
1 people found
this helpful
The reason I have rated this agent as poor is due to the lack of communication and support throughout the selling process. I was selling my uncles house through a lasting power of attorney. There was no chain as the buyers were first time buyers ...
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What agent could do to change your mind?
Improve customer care improve communication
Attached Filesnbsp;
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By: Steve Manley
Jan 01, 2015
View all comments (1)
Firstly, thank you for your comments. We regards any comments made vitally important to our business. We will address the comments made and apologise for the lack of communication through and from the the office and solicitors. We appreciate your time and business and will endeavour to improve the areas addressed by yourself. Thank you. Steve Manley ...

“We found the team at Fulfords to be very professional ......”

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Oct 01,2014
Minithumbup
Kerry
By: 'Mr'
Oct 01,2014
0 people found
this helpful
We found the team at Fulfords to be very professional and friendly. They kept us well informed of the progression of the sale. Kerry was our main contact in the office and we cant not thank her enough for all her hard work in the ...
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“Very happy with the service from Fulfords, Wesley and the ......”

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Sep 21,2014
Minithumbup
By: 'Mr'
Sep 21,2014
0 people found
this helpful
Very happy with the service from Fulfords, Wesley and the team were very helpful and professional. Our house sold extremely quickly with Fulfords after being on the market for quite a while with another agent. I would definitely recommend them to others....
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“Unfortunately Lucy moved office before we completed on West Lodge, ......”

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Sep 17,2014
Minithumbup
Lucy
By: 'Sheila'
Sep 17,2014
1 people found
this helpful
Unfortunately Lucy moved office before we completed on West Lodge, in an ideal World it would have been nice if she could have been with us till completion as we had built up a good relationship with her. We did have a little bit of ...
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“We cannot compliment the staff of our local branch of ......”

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Sep 14,2014
Minithumbup
Stefan
By: 'Peter'
Sep 14,2014
0 people found
this helpful
We cannot compliment the staff of our local branch of Fulfords enough for the absolutely fantastic service they provided. When arranging viewings they always gave useful information regarding prospective purchasers and consistently followed the visits with comprehensive feedback. Even during quieter periods they maintained communication ...
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“Had a pre Tenancy exchange of emails agreeing that I ......”

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Sep 03,2014
Minithumbdown
By: 'Still'
Sep 03,2014
5 people found
this helpful
Had a pre Tenancy exchange of emails agreeing that I would rent for the fixed term of 6 months plus about 2 months on Periodic Tenancy - agreed that no further fees were payable for this. This is because I am buying a new build and it ...
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What agent could do to change your mind?
Fulfords should get some ethics and morals and stick to the agreements they make.
Attached Filesnbsp;
Comment on agent fees
‚£125 fee to provide a photocopy of a tenancy agreement; total fees ‚£450 for practically nothing.
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“The business at doing their business. Special mention for Vicki ......”

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Sep 02,2014
Minithumbup
By: 'Harry'
Sep 02,2014
5 people found
this helpful
The business at doing their business. Special mention for Vicki Sweet, but all the staff did an excellent job. Many thanks!...
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“Wesley was initially our main contact. He talked us through ......”

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Aug 31,2014
Minithumbup
By: 'IanB'
Aug 31,2014
0 people found
this helpful
Wesley was initially our main contact. He talked us through the whole process and came up with a realistic valuation and we achieved a quick sale. Unfortunately we hit quite a few snags along the way including the loss of the house we were buying, ...
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“I bought my property through Fulfords and could not have ......”

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Aug 26,2014
Minithumbup
By: 'Dan'
Aug 26,2014
4 people found
this helpful
I bought my property through Fulfords and could not have been happier with the service provided - I told them my requirements and Vicki worked tirelessly to find me my ideal property. The whole process could not have been smoother - Vicki called me regularly ...
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“Selling our property through Fulfords, Dawlish office, was a completely ......”

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Aug 25,2014
Minithumbup
By: 'West'
Aug 25,2014
0 people found
this helpful
Selling our property through Fulfords, Dawlish office, was a completely positive experience. At all times there was a professional approach, feed back from viewings was efficient and all members of staff were familiar with our property and we felt we had personal service. We have ...
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“We put the property up for sale and it sold ......”

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Aug 24,2014
Minithumbup
By: 'barbara'
Aug 24,2014
0 people found
this helpful
We put the property up for sale and it sold in a very short time, we had many more viewings than we expected. I would not hesitate to use them again....
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“Fulfords are good old fashioned estate agents that fit all ......”

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Aug 15,2014
Minithumbdown
By: 'Home'
Aug 15,2014
5 people found
this helpful
Fulfords are good old fashioned estate agents that fit all the stereotypes so if you want to deal with charmless, ruthless money hungry individuals with lower moral standards than most of Exeter prison's population then they are the team for you. They will consistently market ...
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“Great team, very helpful, did there best to help with ......”

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Aug 04,2014
Minithumbup
By: 'Ryan'
Aug 04,2014
0 people found
this helpful
Great team, very helpful, did there best to help with every situation that occurred, always responded to an email or call....
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“Being our first experience at selling a house we were ......”

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Jul 29,2014
Minithumbup
Lucy
By: 'Niki'
Jul 29,2014
0 people found
this helpful
Being our first experience at selling a house we were pretty clueless on the whole process but our agent was brilliant and went through everything step by step answering our never ending list of questions. Lucy provided us with advice on surveys, EPC certificates and ...
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Comment on agent fees
Standard fees paid.
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“Disgusting service , throughout our entire stay fulfords ignored all of ......”

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Jul 21,2014
Minithumbdown
Shaun
By: 'Charlie'
Jul 21,2014
7 people found
this helpful
Disgusting service , throughout our entire stay fulfords ignored all of our issues, or blamed the landlord - who when contacted knew nothing about it! Then upon checkout the documents where incorrectly filled out, resulting in huge fines for scuffs to one wall whilst the rest ...
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“On first meeting Sarah for my valuation I was met ......”

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Jul 10,2014
Minithumbup
By: 'Mrs'
Jul 10,2014
0 people found
this helpful
On first meeting Sarah for my valuation I was met with a very friendly ,warm positive character and instantly felt at ease. I will admit to feeling quite shocked and delighted with the valuation and was amazed that within a few days my house sold ...
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“Delighted with quick sale of property. House marketed on the 7......”

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Jul 07,2014
Minithumbup
By: 'Mrs'
Jul 07,2014
0 people found
this helpful
Delighted with quick sale of property. House marketed on the 7th April and completion 2nd July. We used in house conveyancing service ( Countrywide). Excellent and hassle free service would definitely highly recommend....
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Comment on agent fees
Competitive rates
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“The entire team at the Mutley branch of Fulfords couldn't ......”

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Jul 01,2014
Minithumbup
By: 'Chris'
Jul 01,2014
0 people found
this helpful
The entire team at the Mutley branch of Fulfords couldn't do enough to help us sell our house. They managed to get a great number if viewing through the door and found the right buyer. They would always do their best to answer any concerns ...
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“We sold our house within one day of going on ......”

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Jun 30,2014
Minithumbup
By: 'Ed'
Jun 30,2014
0 people found
this helpful
We sold our house within one day of going on the market,so did not get to know Lucy and the team at Fulfords Plympton for very long! However,during that short time we received excellent service-efficient,friendly and very professional,and we were kept ...
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“We sold our property in plymstock and throughout the process ......”

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Jun 24,2014
Minithumbup
Kerry
By: 'Bill'
Jun 24,2014
0 people found
this helpful
We sold our property in plymstock and throughout the process we felt fully supported and advised by Fulfords. I would particularly like to thank Kerry who regularly kept us updated at the start of the process providing us with honest feedback as the process continued, ...
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Was this helpful? Yes
By: Wesley Sinnamon
Jul 11, 2014
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Mr Graham Thank you for the great feedback and review of my team. It is nice to know people appreciate what we do. Drop into the office anytime you are passing. Thanks for choosing Fulfords Wesley and the Plymstock Team ...

“From my first contact with Fulfords they were very pro-active, ......”

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Jun 22,2014
Minithumbup
Stefan
By: 'Adrian'
Jun 22,2014
0 people found
this helpful
From my first contact with Fulfords they were very pro-active, and unlike other agents contacted, they were quick to follow up phone calls and meetings, and their general approach was very professional. They did seem a bit money orientated, but we managed to negotiate acceptable ...
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“Thanks to all the team for their expertise and professionalism, ......”

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Jun 17,2014
Minithumbup
Kerry
By: 'Jacqui'
Jun 17,2014
0 people found
this helpful
Thanks to all the team for their expertise and professionalism, especially Kerry who has been there every step of the way during the sale of my property. I will certainly come back to Fulfords in the future should I need their services again. Thanks again ...
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By: Wesley Sinnmaon
Jul 02, 2014
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Jacqui, Thank you for the lovely review. We would be so glad to help you anytime with future house sales. just pop in and see us. kind regards Wesley and Team Fulfords ...

“Kerry promised to find the property we were looking for, ......”

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Jun 14,2014
Minithumbup
Kerry
By: 'Sarah'
Jun 14,2014
0 people found
this helpful
Kerry promised to find the property we were looking for, and came up trumps. Her vivacious personality, and determination to find what we wanted was everything You need in an estate agent. Kerry was friendly, polite, helpful but above all, treated us like a friend, ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Regional Awards won by Fulfords

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