Fulfords
3.2/5, 184 reviews
56% recommended
80% sales valuation accuracy
83% sales fee satisfaction
Established in 1863, Fulfords Estate Agents are one of the longest established property businesses in the South West with branches in Devon and Somerset from South Petherton in the East to Plymouth in the West. We are committed to delivering a first class service to all our clients throughout our extensive ... show more Established in 1863, Fulfords Estate Agents are one of the longest established property businesses in the South West with branches in Devon and Somerset from South Petherton in the East to Plymouth in the West. We are committed to delivering a first class service to all our clients throughout our extensive branch network and specialists departments across the Westcountry. We are uniquely positioned to offer one of the most comprehensive property services available. In addition to our core estate agency services we also specialist in Country and Waterside properties, Auctions, New Homes, Land sales, Planning advice, Mortgage services, Conveyancing, Surveys and Residential Lettings. Part of Countrywide, the UK's largest estate agency group, our exclusive marketing strategy in conjunction with ourdistinctive colours and style includes prominent advertising in a wide range of local, regional and national press. Coupled with arguably the best online presence of any estate agency this results in more potential buyers, more viewings, more offers and a better price achieved in the shortest possible time. Our approahable, qualified and highly motivated professional staff take great pride in the level of service they provide and we are privileged to have some of the most experienced estate agents in the Westcountry working effectively with you to acheive a successful move which is why we've earned the title "your favourite estate agent".

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Latest Reviews

 View all Reviews 184
16th Jul 2024
reviewed by 'Ali'
“Fulfords Newton Abbot - Avoid / DishonestI recently offered on a property with Fulfords and as I was porting a mortgage, ......”
13th Jul 2024
reviewed by 'Anon'
“Currently withholding over a year's rent on my late father's property which they are managing....”
22nd Apr 2024
reviewed by 'Angry'
“Turned up with a potential buyer unannounced and caught my 14 year old getting out of the shower. So angry and ......”
14th Mar 2024
reviewed by 'Bernard'
“I was delighted with the very able assistance by the leasing manager of the Exmouth branch.Sara Scott-Hake is a ......”
10th Jan 2024
reviewed by 'Lauren'
“Fulfords have been very communicative and friendly during my process of trying to rent a property. Although I was not ......”
18th Dec 2023
reviewed by 'Stefania pirazzini'
“Perfect service! Sarah is able to organize a very difficult issue. I couldn’t ask better...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 83% £50,000 £520,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 10 11 28 62 6 25 7 1 30
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Fulfords Branches (view all 33)
Fitzroy Road Branch, De
Budleigh Salterton, EX9
Dartmouth, TQ6
Dawlish, EX7
Dawlish, EX7
Exeter, EX1
Exeter, EX1
Exeter, EX4

“Kerry has been an absolute pleasure to deal with, I ......”

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Aug 19,2016
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Kerry
By: 'Sherman'
Aug 19,2016
0 people found
this helpful
Kerry has been an absolute pleasure to deal with, I would highly recommend her and the other members who helped with the sale of my house without hesitation. Always professional and very supportive. Always gave feedback on viewings within 24 hours or less. All members of ...
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Comment on agent fees
Good
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“Rude beyond belief. Hazardous property - senior staff clearly not ......”

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Jul 08,2016
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By: 'Furious'
Jul 08,2016
6 people found
this helpful
Rude beyond belief. Hazardous property - senior staff clearly not interested, don't reply to emails, sound bored rigid if you do manage to speak to them, talk to me as though I'm something they've scraped off the bottom of their shoe. Appalling attitude - I ...
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What agent could do to change your mind?
‚£125 to renew tenancy every 6 months. Astronomical
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Comment on agent fees
‚£125 to renew tenancy every 6 months. Astronomical
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“I was buying a property in Crediton by this company ......”

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Jun 16,2016
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By: 'Discetfull'
Jun 16,2016
7 people found
this helpful
I was buying a property in Crediton by this company but two weeks before the proposed exchange date of the contracts they told me the house was in probate , when questioned how long it had been in probate they did not know and then admitted ...
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“This agency is absolutely horrific. Avoid at all costs. They ......”

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Jun 07,2016
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By: 'Avoid'
Jun 07,2016
3 people found
this helpful
This agency is absolutely horrific. Avoid at all costs. They do not inspect theor properties properly. I moved into a disgusting state, no electricity. The flat through the year I was there needed numerous repairs, included a terrible damn and mould problem. I had to ...
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Comment on agent fees
Terrible hidden costs.
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“They are an absolute nightmare to deal with. Very rude ......”

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Feb 16,2016
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By: 'dissapointedcustomer'
Feb 16,2016
3 people found
this helpful
They are an absolute nightmare to deal with. Very rude and don't even try to understand. They are totally incompetent when it comes to organising any maintenance or repair work. On numerous occasions we have had to contact the landlord because the agency do not ...
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What agent could do to change your mind?
bad is an understatement
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bad is an understatement
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“Buying a house through Fulfords was an extremely unpleasant experience. ......”

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Feb 14,2016
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Victoria
By: 'Martha'
Feb 14,2016
4 people found
this helpful
Buying a house through Fulfords was an extremely unpleasant experience. They did little to negotiate between vendor and buyer smoothly and in my opinion added significantly to the stress each party felt during this process. I would NOT recommend this branch of Fulfords to anyone ...
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What agent could do to change your mind?
n/a
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n/a
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“Emma and Heleney were amazing support when selling my house. ......”

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Jan 30,2016
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Heleney
By: 'Ros'
Jan 30,2016
1 people found
this helpful
Emma and Heleney were amazing support when selling my house. We hit many hurdles but after a long 8 months my house was sold. The girls were very professional and went beyond there duty as estate agents to support me and keep me well informed of ...
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Comment on agent fees
good
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“From the moment of first contact the staff were efficient ......”

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Jan 30,2016
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Emma
By: 'Excellent'
Jan 30,2016
1 people found
this helpful
From the moment of first contact the staff were efficient and effective in all aspects of selling the property. They were friendly, knowledgeable and extremely helpful in marketing the property. All prospective buyers were genuine and there was always realistic feedback provided. Updates on progress ...
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Comment on agent fees
Fee's were competitive to other agents for the service provided
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“Honesty, courtesy, customer care and professionalism are words that, in ......”

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Nov 28,2015
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Lily
By: 'Dishonest'
Nov 28,2015
9 people found
this helpful
Honesty, courtesy, customer care and professionalism are words that, in our bitter experience, could never be associated with Countrywide Residential Letting and their subsidiary, Fulfords Lettings of Exmouth. It is glaringly obvious that they are interested only in making money – by any means. In our ...
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What agent could do to change your mind?
Extremely high fees and will charge for just about everything, even if not done to an acceptable standard. Should have studied reviews prior to using this agent where reasonably priced and competent organisations can be found.
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Comment on agent fees
Extremely high fees and will charge for just about everything, even if not done to an acceptable standard. Should have studied reviews prior to using this agent where reasonably priced and competent organisations can be found.
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“A great experience from start to finish. My situation was ......”

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Nov 19,2015
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By: 'P'
Nov 19,2015
3 people found
this helpful
A great experience from start to finish. My situation was far from straight forward but Ashley and his team made it stress free and gave me back my credibility at the same time, thanks guys....
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Comment on agent fees
There are cheaper fees out there but the service was brilliant from start to finish.
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“Fulfords achieve a fantastic result, in fact the highest price ......”

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Oct 15,2015
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Emma
By: 'Jonathan'
Oct 15,2015
0 people found
this helpful
Fulfords achieve a fantastic result, in fact the highest price in the street for the type of property! Emma kept the sale on track to whole time, which was not easy as it was a drawn out process from offer to completion - in all ...
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“They are an absolute nightmare to deal with. They are ......”

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Oct 14,2015
Minithumbdown
By: 'Hattie103'
Oct 14,2015
3 people found
this helpful
They are an absolute nightmare to deal with. They are totally incompetent when it comes to organising any maintenance or repair work. In the entire 6 months I rented a property, despite numerous emails and phone calls from me, simple maintenance tasks were not carried out, ...
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“Did what they said they would do ,on time and ......”

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Oct 13,2015
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Emma
By: 'J'
Oct 13,2015
0 people found
this helpful
Did what they said they would do ,on time and without fuss.keep in contact at all times. Would use again....
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Comment on agent fees
Will ask for a better deal on fees next time.
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“Fantastic agency, would highly recommend the St Budeaux branch.We ......”

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Oct 11,2015
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Emma
By: 'Mrs'
Oct 11,2015
0 people found
this helpful
Fantastic agency, would highly recommend the St Budeaux branch. We met with a the local agencies but only felt truly comfortable with Fulfords. Emma offered some great advice which was both appreciated and needed. This resulted in us selling our home within 5 days of it ...
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Comment on agent fees
Worth every penny
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“I would like to say Mrs Emma Turfey is a ......”

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Oct 11,2015
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Emma
By: 'Michael'
Oct 11,2015
0 people found
this helpful
I would like to say Mrs Emma Turfey is a excellent part of Fulfords team ,who really helps the client and advises them what to do ,keeps them inform on how the sales going ,a real asset to the Fulfords team, will be using them ...
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“The team at St budeaux are outstanding, they are always ......”

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Oct 10,2015
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Emma
By: 'Dawn'
Oct 10,2015
0 people found
this helpful
The team at St budeaux are outstanding, they are always very professional and helpful, nothing is to much bother. The sale of my property was made so much easier because of them. Their support throughout was exceptional. They were always at the end of the ...
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“Dealing with Vicky and her team to sell my late ......”

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Aug 04,2015
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By: 'Peter'
Aug 04,2015
1 people found
this helpful
Dealing with Vicky and her team to sell my late mother's property has been an excellent experience. From the great valuation and suggested listing, through to the introduction of viewings after only 1 day .Vicky clearly knew the local market very well and had a good ...
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“Vicki and the team at Honiton were a pleasure to ......”

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May 13,2015
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By: 'Charlotte'
May 13,2015
1 people found
this helpful
Vicki and the team at Honiton were a pleasure to deal with when selling my house. Vicki kept me up to date on all aspects of the sale and her integrity and pleasant manner were a refreshing change to other estate agents I've used in ...
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“excellent service throughout our house sale. very kind and helpful ......”

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May 08,2015
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By: 'Melanie'
May 08,2015
1 people found
this helpful
excellent service throughout our house sale. very kind and helpful staff in the Honiton Branch. Sold out house within days of going on the market...
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“Avoid like a plague ridden rat! Believe all the other ......”

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Mar 16,2015
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Adam
By: 'saffal'
Mar 16,2015
9 people found
this helpful
Avoid like a plague ridden rat! Believe all the other reviews you read about this branch of Fulfords. They are absolutely terrible at their job and often not particularly pleasant as people. I was in the process of buying a property through them and like ...
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“We travelled 90 minutes to view a property with Fulfords which ......”

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Feb 25,2015
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By: 'colin'
Feb 25,2015
3 people found
this helpful
We travelled 90 minutes to view a property with Fulfords which we had booked to view the day before. We waited outside the property for 15 minutes and no one turned up. I then went to the agent to find that we had been double booked, but ...
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“Fulfords staff have been exceptionally supportive and helpful in what ......”

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Feb 03,2015
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By: 'Mrs'
Feb 03,2015
0 people found
this helpful
Fulfords staff have been exceptionally supportive and helpful in what has been a long drawn out sale. The team led by Matthew have constantly kept us updated and informed of any movements on the sale. They also went out of their way and obtained the ...
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Comment on agent fees
Fees no more than previous agent.
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“We found the staff helpful and communicative they worked hard ......”

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Jan 22,2015
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By: 'the'
Jan 22,2015
0 people found
this helpful
We found the staff helpful and communicative they worked hard to get the viewings and potential buyers through the door when we got the offer they helped speed up the exchange and completion...
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“Fulfords assisted us in the sale of out property and ......”

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Jan 18,2015
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By: 'Liam'
Jan 18,2015
0 people found
this helpful
Fulfords assisted us in the sale of out property and pointed us toward's Bovis Homes with whom we did a part exchange, which we are very satisfied with. Thank you....
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“The whole team were very helpful and very professional at ......”

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Dec 31,2014
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By: 'Judith'
Dec 31,2014
0 people found
this helpful
The whole team were very helpful and very professional at all times providing a very personal service. They always kept me up to date and maintained excellent communication throughout the whole process which had difficulties along the way. Communication is a very strong point of ...
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“Fantastic service. My experience with this company has exceeded my ......”

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Dec 30,2014
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Chelsea
By: 'Gareth'
Dec 30,2014
0 people found
this helpful
Fantastic service. My experience with this company has exceeded my expectations in every way. I have bought and sold a couple properties through this agent now and both times they have not failed to provided a honest, quality service. Nothing is too much trouble, regularly ...
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“Excellent communication, nothing was too much trouble from photocopying to ......”

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Dec 22,2014
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By: 'tonyre31'
Dec 22,2014
0 people found
this helpful
Excellent communication, nothing was too much trouble from photocopying to sending details to solicitors...
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“I have recently bought a house through Fulfords and the ......”

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Dec 09,2014
Minithumbup
By: 'Sam'
Dec 09,2014
0 people found
this helpful
I have recently bought a house through Fulfords and the team were faultless! Nothing was too much trouble and it was nice to speak to an agent that was smiling and bubbly as opposed to the others! This was my first property and It was ...
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“Do not ever use this company! It's been nearly 2 months ......”

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Dec 04,2014
Minithumbdown
By: 'Ry'
Dec 04,2014
3 people found
this helpful
Do not ever use this company! It's been nearly 2 months since we've left the property and still haven't received our deposit back. We have been lied to constantly saying it has been returned and to wait for it to go in the bank. Shockingly it ...
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What agent could do to change your mind?
Give me my money back which you they were quick enough to take
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By: Lettings Managment
Nov 16, 2015
View all comments (1)
Your comments have been some what blown out of proportion. We as a company do not control the deposit it is protected by a government approved scheme and therefore must be held until both landlord and tenant agree upon it's release. There is normally a very good reason why the deposit is held and i don't feel your comments are fair or accurate. ...

“As part of the settlement of my late Mother's estate ......”

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Dec 01,2014
Minithumbup
By: 'Mr'
Dec 01,2014
0 people found
this helpful
As part of the settlement of my late Mother's estate I had to sell her house in Plymouth, in which my brother still lived. I myself live over 250 miles away. I contacted Fulfords by email and phone and they dealt with the whole sale really ...
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Comment on agent fees
Fulfords fees were entirely reasonable, and they had to work pretty hard for them in my case - but nothing seemed too much trouble for them.
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By: Steve Manley
Dec 16, 2014
View all comments (1)
Thank you Mr Crabb for your comments. It was a pleasure to assist with the sale of your property, and whilst at time challenging, the aim was achieved with little fuss. A pleasure dealing with you. Regards Steve Manley : Fulfords Mutley Plain, Plymouth ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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Regional Awards won by Fulfords

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