Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“Outstanding Experince! Saved the day!...”

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Nov 12,2018
Minithumbup
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Mark
By: 'Neil'
Nov 12,2018
2 people found
this helpful
Mark is friendly yet straight talking and highly effective. During the final stages if our buy/sell transaction when everyone else appeared to be acting less than highly professional Mark took the reigns and utilising his unqyestiinable years of expertise steared all parts of the ...
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Marks fee was well deserved.
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“Gary is your guy! Highly recommend...”

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Nov 11,2018
Minithumbup
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Gary
By: 'Diana'
Nov 11,2018
0 people found
this helpful
Gary is very professional and caring. I know that I can count on him at any time if there's an issue and that he'll be more than willing to help me. He responded quickly and found a solution to my problem. I'm more than happy ...
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“sale of property...”

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Nov 08,2018
Minithumbup
By: 'dave'
Nov 08,2018
2 people found
this helpful
Jamie was prompt and very keen to market the property and maintained that he had a buyer in mind. In fact before the photos were taken the possible buyer came. By the evening the flat was under offer at the price that Jamie had suggested. ...
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Comment on agent fees
better than most of other agents contacted. Only purple bricks cheaper but selling price way below what Franklyn James managed.
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“Very good experience...”

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Nov 07,2018
Minithumbup
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Gary
By: 'Narrow'
Nov 07,2018
0 people found
this helpful
We rented for two years in a flat managed by Franklyn James and had a very positive experience with Gary and the team. Having rented several times before in London we found the speed of communication, honesty from the team and high standard of service ...
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“Outstanding Agent!...”

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Nov 02,2018
Minithumbup
By: 'BLHP'
Nov 02,2018
0 people found
this helpful
David is quite simply the best agent I have ever had the pleasure of dealing with. He was very much in touch with what I was looking for and he matched me to a property that I didn't even give any consideration. I subsequently ended ...
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N/A
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“property management...”

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Nov 02,2018
Minithumbup
By: 'Andrews'
Nov 02,2018
0 people found
this helpful
Hilary is a property manager I work alongside with at Franklyn James, dealing with any electrical appliance problems and getting them resolved as quickly as we can. Hilary is a very committed and hard working lady and responds to any questions that myself or her ...
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n/a
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“Professional, efficient, achiever...”

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Nov 02,2018
Minithumbup
By: 'Ellie'
Nov 02,2018
2 people found
this helpful
It's been a great pleasure to deal with Jamie. From the very first day of our interaction he has been extremely helpful, going above and beyond to achieve what was required, even if it meant communicating outside working hours. Thank you Jamie!...
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N/A
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“Best Agent!!...”

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Nov 01,2018
Minithumbup
By: 'Polena'
Nov 01,2018
2 people found
this helpful
Nicholas has been a star! Certainly the most reliable and effective estate agent i have dealt with. Thank you for everything, i will certainly be renting with you again once this tenancy is finished. If you are ever with Franklyn James, ask for Nicholas!! :)...
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“Great working with both Lee and Hilary. Communicate well and acted on all my instructions and request....”

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Nov 01,2018
Minithumbup
By: 'William'
Nov 01,2018
0 people found
this helpful
Both Lee and Hilary has been very helpful with my requests and instructions as to both my properties. Both got rental out within the expected time frame. So far there has been no major problems. Keep up the great work....
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Comment on agent fees
Reasonable and expected
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“I have worked with other agents across East London and ......”

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Nov 01,2018
Minithumbup
By: 'Angie'
Nov 01,2018
3 people found
this helpful
I have worked with other agents across East London and I can say Antony of Franklyn James is very organised, well presented and extremely professional to the highest standard. In the last year I have been working with Franklyn James and can say that I ...
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“Communicate welll and very helpful. Got us tenants as promised within desired time frame....”

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Nov 01,2018
Minithumbup
By: 'William'
Nov 01,2018
2 people found
this helpful
As landlords, we don't really want to leave the apartment empty for too long and Nicholas got us tenants very quickly within the promised time frame. He communicated well and timely with us via WhatsApp's to inform us of viewing times and dates as well ...
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Comment on agent fees
Overall the full maintenance service charge is within our acceptable levels. Reasonable.
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“Professional, Efficient and Effective Service...”

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Nov 01,2018
Minithumbup
By: 'Henry'
Nov 01,2018
0 people found
this helpful
David has been a pleasure to deal with having first met him over a year ago. Having identified the house we wanted to purchase in August, David found us a buyer for our London flat by early September and we completed at the end of ...
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Comment on agent fees
Slightly high but worthy of the quality service.
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“Very good...”

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Nov 01,2018
Minithumbup
By: 'Rimantas'
Nov 01,2018
3 people found
this helpful
Anthony and rest of the team did great job and helped us to find exactly what we wanted. His service was great and professional...
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“Very professional and a pleasure to work with...”

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Oct 31,2018
Minithumbup
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Gary
By: 'SCV'
Oct 31,2018
0 people found
this helpful
My name is Dave Gilbert. I am an electrical contractor in East London and have now worked with Gary and the rest of the team at Franklyn James for some time now. Gary is always professional and kind and a pleasure to work with. From ...
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“Great agent!...”

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Oct 31,2018
Minithumbup
By: 'Yk'
Oct 31,2018
2 people found
this helpful
Nicholas is a great agent! Since the viewing day, he has been very helpful. He proved that the service does not end after signing the contract. There were a few instances when we needed his help, and Nicholas assisted us on the weekends and once ...
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“A pleasure to deal with...”

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Oct 30,2018
Minithumbup
By: 'George'
Oct 30,2018
1 people found
this helpful
From the first viewing of the flat to the handing over of the keys, Jamie has been knowledgeable, helpful and always available to answer all our questions, big or small. Jamie was a pleasure to deal with....
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n/a
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“Good and honest service...”

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Oct 30,2018
Minithumbup
By: 'N'
Oct 30,2018
3 people found
this helpful
Antony was very professional and polite in liaising between the tenants and us and managed to achieve a quick and hassle free let....
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Comment on agent fees
Good
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“Hardworker!!...”

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Oct 29,2018
Minithumbup
By: 'Mr'
Oct 29,2018
2 people found
this helpful
I was originally supposed to be viewing a property on a Saturday afternoon, however due to complications. The landlord was unable to provide keys. As Nicholas knew i required a quick turnaround, he went out of his way and managed to obtain the keys and ...
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Comment on agent fees
Ok
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“great agent...”

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Oct 29,2018
Minithumbup
By: 'Silver'
Oct 29,2018
2 people found
this helpful
Nicholas is a great agent with rapid response of my request and managed to get things done in a very tight time tabl...
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“Awesome experience!...”

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Oct 29,2018
Minithumbup
By: 'Matt'
Oct 29,2018
2 people found
this helpful
Emily and Nick were super helpful in answering all my questions, helping navigate the offer process, and making sure things went smoothly. No issues at all - great, positive folks to work with. Highly recommend!...
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Comment on agent fees
Good
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“Excellent services...”

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Oct 28,2018
Minithumbup
By: 'Ronak'
Oct 28,2018
4 people found
this helpful
I worked closely with Anthony Cope from Franklyn James for an apartment that we needed within in a short time frame and I must say I was highly impressed by the services provided by Anthony. He was highly professional, always on top of things and ...
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“Really good service...”

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Oct 28,2018
Minithumbup
By: 'London'
Oct 28,2018
1 people found
this helpful
We were looking at buying a flat in London and Emily has been really helpful during the whole process. She managed to unblock the situation when things were slow/blocked between solicitors. Very professional, reactive and helpful. Highly recommend....
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“Attentive, responsive and finds solutions...”

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Oct 27,2018
Minithumbup
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Gary
By: 'Ann'
Oct 27,2018
0 people found
this helpful
We have been clients of Franklyn James for about 15 years in which time Gary has represented us virtually throughout. Gary is always ready to solve problems; he responds to emails and telephone calls promptly; and he finds solutions which satisfy us and are acceptable to ...
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“Property Management at its finest...”

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Oct 27,2018
Minithumbup
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Gary
By: 'C'
Oct 27,2018
0 people found
this helpful
Hi Gary, just a little message to say how grateful I am for you and everything you do with the house. We really appreciate you so thanks very much for finding us such lovely tenants. Management of the property is prompt and I am always ...
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“Very Professional and Caring...”

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Oct 27,2018
Minithumbup
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Gary
By: 'Matthew'
Oct 27,2018
0 people found
this helpful
Excellent group of professionals which always go the extra mile for their client. Highly recommended, i have been using them for years...
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Comment on agent fees
Good market prices
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“Good agent!...”

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Oct 25,2018
Minithumbup
By: 'Mr'
Oct 25,2018
3 people found
this helpful
Nicholas has been good agent throughout the entire process. As i am new to London he showed me all different areas including Narrow Street which i fell in love with and took on the spot. The process was quick and easy, nice guy....
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Comment on agent fees
Good
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“Good Agent...”

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Oct 25,2018
Minithumbup
By: 'Menata'
Oct 25,2018
3 people found
this helpful
I am a student from Ethiopia and renting with Nicholas has been fantastic. After being refused by another agent, I walked into Franklyn and James office and Nicholas assisted greatly. Nicholas took me to view properties on the spot and i was moved in within ...
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Comment on agent fees
good
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“Satisfaction...”

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Oct 25,2018
Minithumbup
By: 'R'
Oct 25,2018
0 people found
this helpful
Hilary has done an incredible job and consequently James Franklin has fulfilled our tenant agreement with highly satisfaction so far. Hope the standard keep as it is!...
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“Professional & Couteous...”

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Oct 24,2018
Minithumbup
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Gary
By: 'David'
Oct 24,2018
0 people found
this helpful
We have worked with Franklyn James and Gary for 18 months and it has always been a pleasure to deal with Gary and the team. Their approach is professional, but friendly and co-operative. Long may our relationship continue and we would certainly recommend them to others....
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“I am always happy to deal with Gary and the ......”

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Oct 24,2018
Minithumbup
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Gary
By: 'SRN'
Oct 24,2018
0 people found
this helpful
I am always happy to deal with Gary and the team at Franklyn James. They are professional, trustworthy and reliable. I would always recommend letting or selling a property with them in the Docklands area....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

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London, E14

London, E14



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