Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Estate agents
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Latest Properties

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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“Professional, organised and friendly...”

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Sep 28,2019
Minithumbup
By: 'Cameron'
Sep 28,2019
0 people found
this helpful
Doville was incredibly helpful and made the entire process of finding a flat a breeze! She ensured that I viewed places that would be suitable to what I was asking for. This made the search easy. She is extremely professional and organised. Thank you for ...
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“I trust Dovile. Dovile rented us two flats an......”

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Sep 27,2019
Minithumbup
By: 'Federica'
Sep 27,2019
0 people found
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I trust Dovile. Dovile rented us two flats and I was impressed by her professionalism, her polite manners and her willingness to help, even outside working hours. She is a trustworthy and caring professional, some of the qualities I have not found in a number ...
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“Great big thank you...”

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Sep 26,2019
Minithumbup
By: 'Abdulrahman'
Sep 26,2019
0 people found
this helpful
Dovile has provided me with an amazing service from start to finish. She has great people skills, which in london you really need. She make the process personal and not generic. Took the time to hear what i was looking for and discuss with her ...
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“Dovile was very friendly and helped us confir......”

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Sep 25,2019
Minithumbup
By: 'Paige'
Sep 25,2019
0 people found
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Dovile was very friendly and helped us confirm the flat in a quick and efficient manner. Organisation could be improved a little but I'd recommend Franklyn James to a friend....
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“Very efficient at raising issues to my attent......”

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Sep 24,2019
Minithumbup
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Gary
By: 'Calum'
Sep 24,2019
0 people found
this helpful
Very efficient at raising issues to my attention and very pro-active in his property management, which removes a lot of the hassle from our end!...
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“Great service...”

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Sep 24,2019
Minithumbup
By: 'Max'
Sep 24,2019
0 people found
this helpful
Dovile showed the apartment and helped with all the necessary paperwork. In my opinion, everything went smoothly and easily, we have moved to the flat and were pleased with Franklyn James services....
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“Helpful and Honest...”

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Sep 23,2019
Minithumbup
By: 'Daniel'
Sep 23,2019
2 people found
this helpful
Antony has been very kind to me and my flatmate from the first day we have met. He helped us out through our application process and made it very easy for us to move in within a week. In addition, after the payments were completed, ...
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“Highly recommend...”

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Sep 23,2019
Minithumbup
By: 'Diana'
Sep 23,2019
2 people found
this helpful
As two full-time students/first time tenants, we were unsure of the formalities of renting a flat and Anthony could not have been more helpful. Extremely attentive and was able to answer all the questions that we had....
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“Very professional and helpful person. I am so......”

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Sep 23,2019
Minithumbup
By: 'Kev'
Sep 23,2019
2 people found
this helpful
Very professional and helpful person. I am so delighted to have Antony manage my property, and have been his customer for more than 6 years....
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“Jamie Hutton is the reason that I chose Franklyn James...”

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Sep 23,2019
Minithumbup
By: 'Steve'
Sep 23,2019
0 people found
this helpful
Jamie Hutton is the reason that I chose Franklyn James to conduct the sale of my property - his professionalism, knowledge and personality are a cut above the other (still very good) Estate Agents in the Canary Wharf area of East London. Jamie sourced me ...
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“Dovile has certainly been one of the best est......”

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Sep 23,2019
Minithumbup
By: 'Veronika'
Sep 23,2019
0 people found
this helpful
Dovile has certainly been one of the best estate agents I've had a pleasure dealing with. Being an expat, I have moved around quite a lot changing flats and agencies frequently. This time, however, the whole process of finding a place/conducting viewings/getting all ...
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“I sold my flat through Franklyn James...”

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Sep 21,2019
Minithumbup
By: 'Jackie'
Sep 21,2019
0 people found
this helpful
I sold my flat through Franklyn James. I met with several agents before deciding to place the sale through them. When I met with Jamie he was well prepared and professional in his assessment of the market and the realistic value of the property. As ...
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“Professional agency...”

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Sep 20,2019
Minithumbup
By: 'PA'
Sep 20,2019
0 people found
this helpful
Incredibly professional, responsive and personable from our first interaction, right through to my sale and purchase. I appreciated how he acted as the coordination point for both transactions, to help drive them through to completion in record time! He set realistic expectations around timelines and ...
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“Professional Management...”

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Sep 20,2019
Minithumbup
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Gary
By: 'Nancy'
Sep 20,2019
0 people found
this helpful
Gary Atkins has been our property manager for a number of years . We have found Gary's service to be professional, resourceful and responsive. He acts as a great communicator between ourselves and our tenants and always has a solution to any issues which we have ...
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“I have been used Franklyn James since it firs......”

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Sep 20,2019
Minithumbup
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Gary
By: 'sam'
Sep 20,2019
0 people found
this helpful
I have been used Franklyn James since it first opened and Gary has been so helpful offering a personal service since he started. He is always helpful and professional and nothing is to much trouble. 5 Star service and I highly recommend him. Sam Bennett...
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“First time renters...”

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Sep 18,2019
Minithumbup
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Gary
By: 'Abigail'
Sep 18,2019
0 people found
this helpful
This was our first time renting and our experience with Franklyn James, especially with Gary, couldn’t have gone any smoother. From our first point of contact to retrieving the keys to the property, service was incredibly quick and professional. He was reassuring and offered ...
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“Franklyn James, and in particular Gary Atkins......”

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Sep 17,2019
Minithumbup
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Gary
By: 'Simon'
Sep 17,2019
0 people found
this helpful
Franklyn James, and in particular Gary Atkins have looked after my property for in the region of 5 years now. The service has been exceptional with great advice when needed and instructions followed when request have been made. As a non resident landlord for much of ...
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“Reliable and responsive agent...”

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Sep 17,2019
Minithumbup
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Gary
By: 'Laura'
Sep 17,2019
0 people found
this helpful
Gary does an excellent job managing our flat. He is is reliable and responsive. Highly recommended agent at Franklyn James....
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“Good Service.I have been dealing with Gary A......”

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Sep 17,2019
Minithumbup
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Gary
By: 'Sushma'
Sep 17,2019
0 people found
this helpful
Good Service. I have been dealing with Gary Atkins of FJ and have not had a problem. He is efficient and always prompt in replying or dealing with a situation. I have met him a couple of times and he is always pleasant and helpful....
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“I have been renting out my property through Franklyn James for over 10 years...”

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Sep 12,2019
Minithumbup
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Gary
By: 'Stuart'
Sep 12,2019
0 people found
this helpful
I have been renting out my property through Franklyn James for over 10 years and throughout that time Gary has been incredibly helpful and efficient with the whole process. I couldn’t ask for more...
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“Rented quickly and above asking price...”

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Sep 08,2019
Minithumbup
By: 'Mario'
Sep 08,2019
0 people found
this helpful
I was advised by Lee and his team at FJ and had our flat rented out in less than two weeks, with an offer above the asking price. Communication is excellent and any questions are addressed almost in real time, including during weekends. Always very ...
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“As a first time landlord, Gary has always pro......”

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Sep 06,2019
Minithumbup
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Gary
By: 'Janet'
Sep 06,2019
0 people found
this helpful
As a first time landlord, Gary has always provided me a great letting and full management service over the years. In the past I have used other larger letting and management estate agents for my property. Franklyn James has a competitive rate of letting and ...
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“Antony , Gary and the rest of the team are ve......”

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Sep 06,2019
Minithumbup
By: 'Rehab'
Sep 06,2019
2 people found
this helpful
Antony , Gary and the rest of the team are very proffessional , approachable and responding quickly to our queries and requirements....
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“Dovile was the best estate agent I met in a l......”

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Sep 03,2019
Minithumbup
By: 'Dam'
Sep 03,2019
0 people found
this helpful
Dovile was the best estate agent I met in a laborious 6 moth search for a flat - she made the whole process extra special and I'm glad that we found our dream flat through her rather than the many many inept agents out there....
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“Very professional service...”

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Sep 03,2019
Minithumbup
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Gary
By: 'The'
Sep 03,2019
2 people found
this helpful
Very professional service and everyone was very helpful during and after searching for a rented property. Would recomment Franklyn James to help anyone with thier search....
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“I have worked with Lee and the FJ team for a ......”

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Aug 26,2019
Minithumbup
By: 'Jeremy'
Aug 26,2019
0 people found
this helpful
I have worked with Lee and the FJ team for a number of years. Always professional and put clients needs first! Highly recommended....
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“Best agency ever! [Real customer ]...”

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Jul 17,2019
Minithumbup
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George
By: 'Mauricio'
Jul 17,2019
0 people found
this helpful
We had such an amazing experience with Franklyn James and with their agent, George Ward, who guided us throughout the whole experience of finding a really good place to call home here in London. George, always polite and friendly, has shown to be an excellent ...
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“Best service...”

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Jun 03,2019
Minithumbup
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George
By: 'Vishakha'
Jun 03,2019
0 people found
this helpful
Best service I have ever had from an estate agent. George was approachable, super helpful , friendly and extremely professional. He showed me a variety of properties at different price and areas, which made my move very smooth....
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Good
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“Understanding and reliable service....”

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Mar 08,2019
Minithumbup
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Mark
By: 'NA'
Mar 08,2019
0 people found
this helpful
Jamie and Mark are very helpful and understanding. They provide us enough advance notice to manage the viewings. I have confidence that they will sell the property on my behalf....
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Comment on agent fees
Very good fees at a rate that is manageable for the seller
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“The best Agent ever...”

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Feb 21,2019
Minithumbup
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George
By: 'Andreea'
Feb 21,2019
0 people found
this helpful
George is the best agent ever. Thank you so much for your help and all you done for us! I really hope you will success with everthing you wish!...
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Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

Individual Branch Awards

London, E14

London, E14



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