Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Estate agents
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Latest Properties

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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“Franklyn James have rented my properties for ......”

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Nov 14,2019
Minithumbup
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Gary
By: 'Philip'
Nov 14,2019
0 people found
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Franklyn James have rented my properties for many years, and whilst I get approached from many other agencies, I wouldn't go anywhere else. My properties have pretty much zero void periods, rents are paid on time, and their property management team is tip top in ...
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“Great service; fantastic property...”

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Nov 02,2019
Minithumbup
By: 'Ross'
Nov 02,2019
1 people found
this helpful
I purchased a property through Antony. Throughout the process, Antony was very accommodating and always went the extra mile to ensure I got what I needed. There were complications along the way (out of Franklyn James’ control) and Antony was calm and pragmatic and I ...
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“Super responsive, very friendly, ultra accomm......”

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Oct 28,2019
Minithumbup
By: 'Rami'
Oct 28,2019
0 people found
this helpful
Super responsive, very friendly, ultra accommodating, coming in on weekends for multiple viewings and measuring of walls in order to buy furniture. Always on top of it all!...
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“He offered me some hopeful properties which I......”

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Oct 28,2019
Minithumbup
By: 'JUN'
Oct 28,2019
0 people found
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He offered me some hopeful properties which I might be interested in at the first stage. While we were proceeding the contract, he helped me to complete the necessary documents with their colleague persistently....
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“Helpful and responsive...”

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Oct 25,2019
Minithumbup
By: 'Ryan'
Oct 25,2019
2 people found
this helpful
My wife and I used Franklyn James to market and sell our property in Bow. We were very impressed with the service we received. Lee and Antony were very responsive, pro-active and diligent throughout. I would have no hesitation recommending the firm....
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“Efficient and effectivefirst...”

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Oct 21,2019
Minithumbup
By: 'Paul'
Oct 21,2019
0 people found
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Efficient and effective set up of our first rental. Quick to respond to question. Very pleased with the service so far...
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“Alan is fantastic! Made my experience renting......”

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Oct 19,2019
Minithumbup
By: 'Julianne'
Oct 19,2019
0 people found
this helpful
Alan is fantastic! Made my experience renting a property so easy and made me feel confident in my choice of property speaking openly and honestly about it, thanks so much!...
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“We were looking for a furnished apartment ver......”

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Oct 19,2019
Minithumbup
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Mark
By: 'Sebnem'
Oct 19,2019
0 people found
this helpful
We were looking for a furnished apartment very urgently. Within 2 days we received our contract and we had a great experience. Thank you!...
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“First class service by Antony Cope...”

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Oct 19,2019
Minithumbup
By: 'Mark'
Oct 19,2019
2 people found
this helpful
I've been living in a property managed by Franklyn James for a few years now and I have been impressed with the level of service this company provides. Antony Cope was upfront and enthusiastic and helped me throughout the process making it a very easy ...
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“I found Alan to be very knowledgeable of the ......”

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Oct 19,2019
Minithumbup
By: 'Caroline'
Oct 19,2019
0 people found
this helpful
I found Alan to be very knowledgeable of the local market and also explained the process and options clearly. Alan was also open to discussions and questions I had regarding viewing times and more importantly understanding the pricing of properties in a difficult competitive market. ...
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“Recently rented a flat from Franklyn James an......”

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Oct 18,2019
Minithumbup
By: 'J'
Oct 18,2019
0 people found
this helpful
Recently rented a flat from Franklyn James and found Allan very helpful, he was always quick to reply to any questions we had and overall very helpful. Definitely I will rent will Allan again....
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“I found Allan to be very professional, listen......”

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Oct 18,2019
Minithumbup
By: 'Paschal'
Oct 18,2019
0 people found
this helpful
I found Allan to be very professional, listening to our needs and solving our concerns promptly. I would recommend without hesitation....
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“Allan was most helpful when I asked any quest......”

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Oct 18,2019
Minithumbup
By: 'Leanne'
Oct 18,2019
0 people found
this helpful
Allan was most helpful when I asked any questions he knows his stuff and knows what he's talking about he is very easy to understand and very kind helpful lad he's also very polite and I wish him all the best he is the best ...
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“Impressed landlord...”

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Oct 18,2019
Minithumbup
By: 'Danielle'
Oct 18,2019
2 people found
this helpful
Having worked with many letting and management agents in the past I am very happy to have found Antony at Franklyn James. Antony is professional and informative and is always a pleasure to speak to....
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“A massive thank you Allan Owens...”

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Oct 18,2019
Minithumbup
By: 'Chloe'
Oct 18,2019
0 people found
this helpful
I just want to say a massive thank you to Alan Owens at Franklyn James for being so helpful and professional during my dealings with you's I would highly recommend alan to anyone looking to For rental properties....
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“Ask for Alan he is the best you won't be dis......”

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Oct 18,2019
Minithumbup
By: 'Leesa'
Oct 18,2019
0 people found
this helpful
Excellent experience using Franklin James, highly recommended Alan! He listen to you the customer as to what you want your needs location brilliant people's skills. Thank you Alan love love love my new home. Ask for Alan he is the best you won't be disappointed ...
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“Excellent Service!!!...”

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Oct 18,2019
Minithumbup
By: 'Paul'
Oct 18,2019
0 people found
this helpful
Excellent Service!!!! We were seeking a apartment/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Allan was just an AWESOME agent!! He was very thorough, pleasant and patient, while made ...
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“Antony has been extremely helpful and the ser......”

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Oct 18,2019
Minithumbup
By: 'Richie'
Oct 18,2019
2 people found
this helpful
Antony has been extremely helpful and the service has been fantastic. Would highly recommend Franklyn James to anyone. First class service!...
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“Great renting experience with Allan ! Allan ......”

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Oct 18,2019
Minithumbup
By: 'Anouk'
Oct 18,2019
0 people found
this helpful
Great renting experience with Allan ! Allan was very helpful and comprehensive during the whole process of renting the apartment: always available for a viewing, very accommodating and super quick replying to our queries. Thanks !...
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“Excellent experience with Alan, very friendly......”

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Oct 18,2019
Minithumbup
By: 'Sarah'
Oct 18,2019
0 people found
this helpful
Excellent experience with Alan, very friendly, gave me all the help he could have possibly given. He helped me find the perfect home for myself and my children, very knowledgeable man, thank you Alan....
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“amazing service by Alan Owens. very helpful i......”

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Oct 18,2019
Minithumbup
By: 'lauren'
Oct 18,2019
0 people found
this helpful
amazing service by Alan Owens. very helpful in all aspects and very knowledgeable on the properties. i would highly recommend Allan to any of my friends!...
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“I was looking for accomodation while still li......”

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Oct 17,2019
Minithumbup
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Mark
By: 'Kurt'
Oct 17,2019
0 people found
this helpful
I was looking for accomodation while still living outside of London, and Mark was very helpful during the entire procedure. Mark properly guided me all the way through the initial phases of making the tenancy deposit as well as the later stages for moving in. ...
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“Mark was very very helpful during my property......”

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Oct 17,2019
Minithumbup
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Mark
By: 'Ayush'
Oct 17,2019
0 people found
this helpful
Mark was very very helpful during my property search and always gave me prompt reply and helped in my hassel free move to new property Thanks you Mark once again...
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“Great to work with and recommendable!...”

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Oct 16,2019
Minithumbup
By: 'Hana'
Oct 16,2019
0 people found
this helpful
After calling around to so many real estate agents and becoming frustrated and increasingly stressed about finding a new place, Dovile was a breath of fresh air. She made the whole process easy and was honest and reliable to work with. She kept us up ...
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“My husband and I are extremely happy with Fra......”

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Oct 15,2019
Minithumbup
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Gary
By: 'priya'
Oct 15,2019
0 people found
this helpful
My husband and I are extremely happy with Franklin James in Limehouse. Both Gary and Lee Alter are exceptional in service and customer service, with response times to near perfect of what is requested and required. We have been with the Franklin James for over ...
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“Awful and very disappointing first time experience...”

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Oct 14,2019
Minithumbdown
By: 'Elina'
Oct 14,2019
1 people found
this helpful
First time ever i had to deal with Franklyn James as they advertised the property for sales which i viewed and put the offer. For my unfortunate experience i had to deal with Jamie from the sale department. When i phoned to check that he ...
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By: Jamie Hutton
Oct 18, 2019
View all comments (1)
Dear Elina, Thank you for your message. To confirm, upon receipt of your offer, I informed you that there was another offer in place and the amount you offered was not going to be considered by the vendor as it was lower than his expectations. After discussing your offer with the vendor, we had a telephone conversation where I confirmed your offer was not accepted. We did not receive a revised offer from yourself and as such, the vendor accepted the alternative offer hence why the ...

“Trustworthy agency...”

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Oct 08,2019
Minithumbup
By: 'Alfredo'
Oct 08,2019
0 people found
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Fantastic experience. All the time they’re there for you. Really helpful and professional. Every time a quick response to our claims and complaints ....
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“Very helpful - diligent and timely responses ......”

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Oct 04,2019
Minithumbup
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Gary
By: 'Rob'
Oct 04,2019
0 people found
this helpful
Very helpful - diligent and timely responses to emails etc.... couldn’t fault him really in any way. Many thanks., happy to recommend...
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“Gary and Franklyn James have provided us with......”

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Sep 29,2019
Minithumbup
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Gary
By: 'Iain'
Sep 29,2019
0 people found
this helpful
Gary and Franklyn James have provided us with excellent service for many years for our property. They have been quick and efficient at finding tenants and managing the property....
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“It has been a great pleasure to deal with Jam......”

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Sep 29,2019
Minithumbup
By: 'Matthew'
Sep 29,2019
0 people found
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It has been a great pleasure to deal with Jamie on my property purchase. Viewings were arranged promptly and he regularly updated me with the progress on the sale. Would happily recommend & thank you for your help....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

Individual Branch Awards

London, E14

London, E14



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