Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“When pontificating which agent to use I was recommended by ......”

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Aug 03,2012
Minithumbup
By: 'Stu1979'
Aug 03,2012
14 people found
this helpful
When pontificating which agent to use I was recommended by a friend to contact Franklyn James in Westferry Road. Upon entering the office I was greeted my a lovely young lady. Amy made me feel very welcome and having ascertained in some detail my requiremetns ...
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“I was hunting around the Docklands area looking to rent ......”

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Aug 02,2012
Minithumbup
By: 'Mr.'
Aug 02,2012
14 people found
this helpful
I was hunting around the Docklands area looking to rent a property a few months back, when colleague of mine recommended the agents Franklyn James. After having trouble with other agents in the area I walked into the premises feeling a bit disheartened. Straight away ...
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“entered the bow office and was greeted by the administrator ......”

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Aug 02,2012
Minithumbup
By: 'dan'
Aug 02,2012
13 people found
this helpful
entered the bow office and was greeted by the administrator luke, who sat me down and had a very delightful chat regarding properties that we are looking to be tenants of. Once the information was taken he passed other to jacob the other administrator who ...
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“I have several proeprties that I look after and we ......”

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Aug 02,2012
Minithumbup
By: 'Vision'
Aug 02,2012
13 people found
this helpful
I have several proeprties that I look after and we are always looking for straight forward agents who treat me the way I like to be treated. My real annoyance is when someone says they will call me back within 5 minutes and then I get ...
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“I am very happy with the services of Franklyn James ......”

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Aug 02,2012
Minithumbup
By: 'Excellent!'
Aug 02,2012
14 people found
this helpful
I am very happy with the services of Franklyn James estate agents. I am from Brazil, and me and my parents were looking for a propriety for me to live while studying. The agent that was dealing with us was Elliot Grant. He as always ...
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“I found Elliot personable and knowledgeable. He was quietly patient ......”

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Aug 01,2012
Minithumbup
By: 'Roger'
Aug 01,2012
14 people found
this helpful
I found Elliot personable and knowledgeable. He was quietly patient when we looked around the flat (both times). When I asked questions, he explained at the right level of detail, and those to which he didn't know the response, he quickly said so and promised ...
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“I was very impressed with Elliot's assistance throughout the letting ......”

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Aug 01,2012
Minithumbup
By: 'Peter'
Aug 01,2012
14 people found
this helpful
I was very impressed with Elliot's assistance throughout the letting process. Having overheard us discussing our requirements on the evening that we happened to drop into the Franklyn James office, he immediately came up with what he thought would be a suitable option for us. ...
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By: Elliot
Aug 01, 2012
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thank you for your kind comments!! Elliot ...

“This estate agent told me a number of mistruths in ......”

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Sep 26,2011
Minithumbdown
By: 'tom'
Sep 26,2011
15 people found
this helpful
This estate agent told me a number of mistruths in order to convince me to pay a deposit - once this was paid, they changed everything they had initially told me about the property, and said i could not get the deposit back. The manager ...
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“The term Property Manager seems to be freely distributed at ......”

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May 13,2011
Minithumbdown
By: 'Unimpressed'
May 13,2011
14 people found
this helpful
The term Property Manager seems to be freely distributed at this branch as it is quite clear that any of their staff understand their role either that are they are all completely incompetent!! Never again!!!...
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“They can promise you everything just to make you pay ......”

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Feb 09,2011
Minithumbdown
By: 'Dom'
Feb 09,2011
14 people found
this helpful
They can promise you everything just to make you pay the first deposit, after you pay the first deposit, you will find all the promise is crap. They don't even pass your request to the landlord! Never use this agency for your own good!!!...
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“Incompetent, unprofessional and dishonest. Do not use them....”

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Sep 23,2010
Minithumbdown
By: 'Fed'
Sep 23,2010
15 people found
this helpful
Incompetent, unprofessional and dishonest. Do not use them....
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“Appalling agents. It takes them weeks if not months to ......”

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Apr 07,2010
Minithumbdown
By: 'Reviewer'
Apr 07,2010
12 people found
this helpful
Appalling agents. It takes them weeks if not months to fix a relatively straightforward problem. They have been nothing short of completely incompetent. ...
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“I have been trying to sell a property with Franklyn ......”

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Nov 30,2009
Minithumbdown
By: 'East'
Nov 30,2009
14 people found
this helpful
I have been trying to sell a property with Franklyn James for about 2 months. I know that it is a tough market at the moment, and am not just upset because they have not sold it -- I was expecting it to take a while ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

Individual Branch Awards

London, E14

London, E14



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