Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“I recently sold my property using the services of Joe ......”

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Jun 03,2013
Minithumbup
By: 'Caitriona'
Jun 03,2013
17 people found
this helpful
I recently sold my property using the services of Joe and Jamie in Frankly James on Bow Road. I no longer live in London and therefore I only met Jamie once, when I handed over the keys. All correspondance was via phone and email and ...
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“Very good service and quick respons.Let the flat with ......”

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Jun 03,2013
Minithumbup
By: 'jerry'
Jun 03,2013
19 people found
this helpful
Very good service and quick respons. Let the flat with out the empty gap and find the good tenant for my....
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“Having used different Managing Agents previously I had given my ......”

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Jun 03,2013
Minithumbup
By: 'David'
Jun 03,2013
18 people found
this helpful
Having used different Managing Agents previously I had given my flat in Limehouse to an alternative company however with the flat on the market for 2 months I had received no offers. So I offered the flat to Franklyn James on a Managed Basis and they ...
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“Philip was really proactive in marketing and negotiating the sale ......”

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Jun 03,2013
Minithumbdown
By: 'Ed'
Jun 03,2013
17 people found
this helpful
Philip was really proactive in marketing and negotiating the sale and also pushing everything through to exchange. He was available to speak in the evenings and at weekends when myself and the buyer were available which helped speed up the process. I would recommend him....
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“Chose this agent as they had a property I liked ......”

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May 31,2013
Minithumbup
By: 'Lei'
May 31,2013
19 people found
this helpful
Chose this agent as they had a property I liked on their website. Dealt with Philip through most of the purchase process. Overall it went very smoothly and Philip was very helpful and responsive. Took just two months to complete the purchase from the time ...
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“My first time working with Franklyn James. Especially impressed with ......”

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May 31,2013
Minithumbup
By: 'Mr.'
May 31,2013
23 people found
this helpful
My first time working with Franklyn James. Especially impressed with Antony Cope's drive to find the right property to meet my expectations. E14 postcode is a fast paced environment and he certainly works well in that environment. I will be using Franklyn James again....
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“During a difficult search to find a property that suited ......”

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May 31,2013
Minithumbup
By: 'Joe'
May 31,2013
22 people found
this helpful
During a difficult search to find a property that suited us, Franklyn James was able to negotiate our securing of a house we were very enthusiastic about. We had some difficulties as two of our tenants are freelance and the landlord was understandably more inclined ...
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“I'll cut to the chase... Franklyn James sold my flat ......”

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May 30,2013
Minithumbup
By: 'Daryl'
May 30,2013
20 people found
this helpful
I'll cut to the chase... Franklyn James sold my flat on the day I instructed them, on the first viewing, for the asking price. It was actually sold before they even took a single photograph for the marketing! A few weeks previously they had sold ...
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“I don't usually leave reviews for anything however in this ......”

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May 30,2013
Minithumbup
By: 'John'
May 30,2013
22 people found
this helpful
I don't usually leave reviews for anything however in this case Franklyn James can certainly be proud of the commitment and level of service provided by Russell and Philip. Compared to other agents I have dealt with in the past these two guys put them ...
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“I had initially enquired with Franklyn James on another property ......”

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May 30,2013
Minithumbup
By: 'Jayson'
May 30,2013
19 people found
this helpful
I had initially enquired with Franklyn James on another property as a BTL property. After taking down my requirements and budget Philip had then brought to my attention the current porperty which was due to come onto the market. I was given access to view ...
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“I have been using the Franklyn James Bow office for ......”

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May 30,2013
Minithumbup
By: 'Dan'
May 30,2013
17 people found
this helpful
I have been using the Franklyn James Bow office for around 9 months to market our properties in Hackney. So far I have been very pleased with the service that I have received. They have let a couple of properties that have proven difficult to let ...
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“Service was in line with expectations. Gary and Antony we ......”

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May 30,2013
Minithumbup
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Gary
By: 'plsaldan'
May 30,2013
19 people found
this helpful
Service was in line with expectations. Gary and Antony we helpful and delivered what the said they would. There was a small inconvenience with the move in date, no fault of the agency's, yet the compensated me for it....
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“Phil and the team at Frankly James provided an excellent ......”

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May 30,2013
Minithumbup
By: 'Paul'
May 30,2013
19 people found
this helpful
Phil and the team at Frankly James provided an excellent service throughout our entire sales process. He had a very good understanding of the local market and the price that would be acievable for our flat and succeeded in getting an offer at the asking ...
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“I had my property on the market with another agent ......”

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May 30,2013
Minithumbup
By: 'Miss'
May 30,2013
20 people found
this helpful
I had my property on the market with another agent for 12 weeks with no serious offers and very little feedback at all from them with regard to why the property hadn't sold, so I decided to terminate my contract with them and go on with ...
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“The service has been excellent throughout, very efficient and kept ......”

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May 30,2013
Minithumbup
By: 'Freda'
May 30,2013
20 people found
this helpful
The service has been excellent throughout, very efficient and kept us up to date all the way through. Proactive marketing resulting in a quick sale and professional throughout. Thanks to Jason Taylor...
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“Philip Lingard was very professional, helpful and efficient in showing ......”

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May 30,2013
Minithumbup
By: 'Richard'
May 30,2013
17 people found
this helpful
Philip Lingard was very professional, helpful and efficient in showing us the property and conducting the purchase and seeking clarifications from the vendor and us. Unfortunately, unknown to us, he was seconded to another branch. His other colleague was less proactive and slow in answering ...
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“We have nothing but praise and gratitude for the "orchestration" ......”

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May 30,2013
Minithumbup
By: 'Nick'
May 30,2013
19 people found
this helpful
We have nothing but praise and gratitude for the "orchestration" of our buying and selling deals to go through seamlessly. Philip Lingard put in a great deal of time to keep us fully informed at all stages of the deals. Additionally, all the background effort ...
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“We appointed Franklyn James after a disappointing experience with another ......”

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May 30,2013
Minithumbup
By: 'D'
May 30,2013
18 people found
this helpful
We appointed Franklyn James after a disappointing experience with another agency and upon the recommendation of a neighbour who had recently sold his flat. Jason responded rapidly to our approach, and was generally quick to respond to queries and communicated viewings on a timely basis. ...
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“I am a Director of a company and we needed ......”

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May 29,2013
Minithumbup
By: 'Mr'
May 29,2013
20 people found
this helpful
I am a Director of a company and we needed few rental properties to accommodate our clients. I have taken 2 properties from Franklyn James. On both occasions I was dealing with Anna Stefaniuk, who is extremely helpful and attending person! She was very quick and ...
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“I highly recommend Franklyn James and in particular Russell. There ......”

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May 21,2013
Minithumbup
By: 'Joey'
May 21,2013
22 people found
this helpful
I highly recommend Franklyn James and in particular Russell. There knowledge and understanding of my requirements are second to none! Very professional throughout and recommended finance and solicitors who were awesome. To anyone looking to buy or sell I would definitely use them again. Thank ...
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“Where do I start... Mark made it stress free for ......”

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May 07,2013
Minithumbup
By: 'Peter'
May 07,2013
15 people found
this helpful
Where do I start... Mark made it stress free for me and met my requirements from day 1. There was no pressure involved and I can certainly not only recommend Franklyn James Estate Agents, but I would like to recommend Mark for his proffessionalism, patience and ...
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“I have been renting in the E14 area for many ......”

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May 07,2013
Minithumbup
By: 'Jenny'
May 07,2013
17 people found
this helpful
I have been renting in the E14 area for many years now and Franklyn James has offered the best customer service to date. When I first sent a request for a property I got a very quick call back from Anna and was booked in ...
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“I have used many agents over the years but I ......”

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May 06,2013
Minithumbup
By: 'Jacob'
May 06,2013
19 people found
this helpful
I have used many agents over the years but I have to say that Franklyn James and Russell in particular provided a first class service. The feedback that was received after each viewing was refreshing, makes a change from me having to chase the agent! ...
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“Gary Atkins is a property manager at Franklyn James and ......”

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Apr 24,2013
Minithumbdown
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Gary
By: 'Never'
Apr 24,2013
19 people found
this helpful
Gary Atkins is a property manager at Franklyn James and we pay Franklyn James management fee to manage our property for us, and have given Franklyn James £500 float for any emergency items. Stupidly we trusted him and he authorized repair for washing machine repair which ...
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“This estate agent told me to pay half year rent ......”

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Jan 18,2013
Minithumbdown
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Gary
By: 'CN'
Jan 18,2013
19 people found
this helpful
This estate agent told me to pay half year rent at once- once this was paid, they changed everything they had initially told me about the property, and asked me to pay another half year again. They are just being really rude to us and ...
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What agent could do to change your mind?
They should apologies for their attitude and everything they have done that made us feel really inconvenience, angry and upset.
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By: Franklyn James
Jan 22, 2013
View all comments (1)
Franklyn James are aware as an agent of the individual property and tenancy to which this comment relates to. The tenants were fully aware of the terms of the tenancy based on their individual status as students and signed terms of offer and associated documentation in respect of the rental payment terms prior to the tenancy commencing. The property remains in poor condition with outstanding rent still owed. ...

“We have received an exceptional service from Eliott. He helped ......”

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Jan 02,2013
Minithumbup
By: 'Katarina'
Jan 02,2013
14 people found
this helpful
We have received an exceptional service from Eliott. He helped us to secure a property quickly and efficiently and have been very proffesional and easy to deal with throughout the process....
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“I dealt with Elliot Grant when I was looking for ......”

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Aug 06,2012
Minithumbup
By: 'Penny'
Aug 06,2012
12 people found
this helpful
I dealt with Elliot Grant when I was looking for a property. He was very professional, listened to what I was after and only showed me places that met my criteria. Thanks for your assistance....
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“On my first house viewing with Elliot, he came across ......”

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Aug 05,2012
Minithumbup
By: 'Lynette'
Aug 05,2012
14 people found
this helpful
On my first house viewing with Elliot, he came across very friendly and professional. He is easy to talk to and very accommodating. What I like about Elliot is he takes the trouble to listen to you, in a way gets to know the customer ...
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“I had a few (6) estate agents short listed to valuate ......”

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Aug 03,2012
Minithumbup
By: 'David'
Aug 03,2012
14 people found
this helpful
I had a few (6) estate agents short listed to valuate my property for a future sale, from day one Franklyn James was the top scorer. James Bearryman visited my property and did a valuation, I felt very comfortable with James, he was also very honest ...
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“Elliot was the best letting agent I have dealt with ......”

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Aug 03,2012
Minithumbup
By: 'James'
Aug 03,2012
13 people found
this helpful
Elliot was the best letting agent I have dealt with to date in London. The London lettings market is a frustrating one, with many agents not being truthful and/or not listening to your needs or concerns. I am happy to say that Elliot presented ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

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London, E14

London, E14



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