Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“This is my first visit to London and thanks to ......”

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Mar 30,2015
Minithumbup
By: 'Deepti'
Mar 30,2015
24 people found
this helpful
This is my first visit to London and thanks to Franklyn James staff David Chafer who helped me find the right apartment and at convenient location.After I moved in, I faced minor issues concerning washing m/c functioning , gas connection, heater setting etc. David ...
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“Philip remained professional, helpful and positive throughout what became a ......”

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Mar 30,2015
Minithumbup
By: 'Carol'
Mar 30,2015
23 people found
this helpful
Philip remained professional, helpful and positive throughout what became a prolonged property purchase. He was calm and resourceful and kept us well informed at all times. His efforts were much appreciated and I have no hesitation in recommending him....
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“Received a excellent service from Phillip on every property we ......”

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Mar 30,2015
Minithumbup
By: 'Tony'
Mar 30,2015
25 people found
this helpful
Received a excellent service from Phillip on every property we viewed with him. Very informative, knew exactly what we wanted. Great communication from the beginning all the way to the end of sale! Would highly recommend his services!!...
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“I have been liaising with Shanice for some time now ......”

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Mar 30,2015
Minithumbup
By: 'Masoud'
Mar 30,2015
24 people found
this helpful
I have been liaising with Shanice for some time now and have always found her to extremely polite, very attentive and overall a complete breath of fresh air. I feel Shanice is a great asset to to the team at Franklyn James and someone whom ...
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“I just wanted to put in writing my appreciation of ......”

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Mar 30,2015
Minithumbup
By: 'Campbell'
Mar 30,2015
25 people found
this helpful
I just wanted to put in writing my appreciation of the help Franklyn James gave me when purchasing my flat in Bow last year. Jamie dealt with us in the main. He was infectiously enthusiastic without being pushy and was also extremely helpful in advising ...
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“As a first time renter in London I can safely ......”

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Mar 30,2015
Minithumbup
By: 'Ms.'
Mar 30,2015
30 people found
this helpful
As a first time renter in London I can safely say the experience was even more stressful than anticipated however both Antaeus and Antony at Franklyn James were highly proactive in helping me find the ideal property which I can not say of of the ...
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“Philip was very professional, relentless during the solicitor/bank/vendor/......”

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Mar 30,2015
Minithumbup
By: 'Ruben'
Mar 30,2015
23 people found
this helpful
Philip was very professional, relentless during the solicitor/bank/vendor/survey process and key to finalising the acquisition of the property, Philip quickly understood the type of property I was looking for. I would recommend Philip to my fiends....
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“I was very impressed with Phil's professionalism and attention to ......”

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Mar 30,2015
Minithumbup
By: 'Leon'
Mar 30,2015
23 people found
this helpful
I was very impressed with Phil's professionalism and attention to detail on selling my property. the presentation skills and accuracy of the information was first hand and I was very impressed with Phil's knowledge of the local area. I was also impressed that my property ...
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“Hi I'm renting since 2013 with Franklyn James. I found them ......”

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Mar 30,2015
Minithumbup
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Gary
By: 'Tet'
Mar 30,2015
23 people found
this helpful
Hi I'm renting since 2013 with Franklyn James. I found them good and professional. Easy to contact and to act. In fact, what a tenant is expecting. Good Agency ....
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Comment on agent fees
Of course i will be happy to pay less :) but fees are in line with market
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“David Chafer was very kind and helpful. Very carefully, he ......”

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Mar 30,2015
Minithumbup
By: 'Jeff'
Mar 30,2015
24 people found
this helpful
David Chafer was very kind and helpful. Very carefully, he showed us what was necessary to proceed with the tenancy process, answering patiently all our questions and concerns....
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“Great service, David Chafer was really helpful since the first ......”

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Mar 30,2015
Minithumbup
By: 'Tina'
Mar 30,2015
24 people found
this helpful
Great service, David Chafer was really helpful since the first call onwards. He helped us with our dodgy situation, dealt with all the silly questions we had in a nice and professional manner....
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“As a first time renter, I was a bit daunted ......”

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Mar 30,2015
Minithumbup
By: 'Jason'
Mar 30,2015
24 people found
this helpful
As a first time renter, I was a bit daunted by the process of moving in and getting all of the paperwork sorted out - Lee made the whole process painless! I knew exactly what I needed to do and when to do it. Quick, ...
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“Gary Atkins is extremely professional and always delivers exceptional customer ......”

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Mar 30,2015
Minithumbup
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Gary
By: 'Jack'
Mar 30,2015
24 people found
this helpful
Gary Atkins is extremely professional and always delivers exceptional customer service. I have known Gary for 2½ years and he always goes the extra mile. Gary is very prompt in returning calls and emails, is always there for assistance, and will always make sure that any ...
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“Very professional and experienced staff. I didn't feel pressured or ......”

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Mar 30,2015
Minithumbup
By: 'S'
Mar 30,2015
27 people found
this helpful
Very professional and experienced staff. I didn't feel pressured or intimidated by staff as I previously experienced with some other agents. I felt I was treated as an individual and in polite manner. Workwise they compleated in initial given timelines. Buying and selling properties is ...
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“Antaeus was extremely helpful in assisting me with finding the ......”

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Mar 30,2015
Minithumbup
By: 'Tina'
Mar 30,2015
27 people found
this helpful
Antaeus was extremely helpful in assisting me with finding the property I am currently renting. I had been looking at properties and reached out to a number of agents, but Antaeus contacted me straight away, providing further details of the property and making arrangements to ...
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“Sales negotiating; following up the whole process until contract exchanged, ......”

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Mar 27,2015
Minithumbup
By: 'S'
Mar 27,2015
25 people found
this helpful
Sales negotiating; following up the whole process until contract exchanged, etc. Advising on mortgage; Solving problems; Property investment advising; Efficient and professional...
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Comment on agent fees
Thanks for Joe for helping me find the ideal home in Canary Wharf area! The first property I viewed on website offer agreed the next day with bargain price :) Much appreciated.
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“I write in strong support of David who has been ......”

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Mar 27,2015
Minithumbup
By: 'Dr'
Mar 27,2015
23 people found
this helpful
I write in strong support of David who has been extremely supportive and proactive in helping achieve exchange of contracts on Flat 2 Edith Cavell House E14. He has gone out of his way to accommodate viewings and has been helpful and reassuring during episodes of ...
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“My praise for this company is two fold. Firstly i ......”

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Mar 27,2015
Minithumbup
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Gary
By: 'Andrew'
Mar 27,2015
23 people found
this helpful
My praise for this company is two fold. Firstly i must thank Phillip Lingard & Jason Taylor for the sale of a flat in Limehouse. The property sold within four days. I personally reviewed other properties in the area that were for sale or had sold., ...
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Comment on agent fees
Like all fees its the cost of doing business. If the company works for & keeps you informed then its money well spent. Cheap is invariably expensive in the long run.
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“This agent is the best multi officed agency I have ......”

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Mar 27,2015
Minithumbup
By: 'Sam'
Mar 27,2015
24 people found
this helpful
This agent is the best multi officed agency I have dealt with, you get a old school hard working boutique style service with the reach of multiple office agents and advertising. We will only use this agent going forward for sales. We hope they expand ...
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“I am very satisfied by the performance of David through ......”

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Mar 27,2015
Minithumbup
By: 'Andreas'
Mar 27,2015
21 people found
this helpful
I am very satisfied by the performance of David through out the process of my property purchase. Starting from property selection and viewings David has identified the properties that were really in line with my requirements and budget (this sounds a bit intuitive but my ...
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“We genuinley couldn't be happier with the fantastic service that ......”

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Mar 27,2015
Minithumbup
By: 'Richard'
Mar 27,2015
19 people found
this helpful
We genuinley couldn't be happier with the fantastic service that Philip and his team at Franklyn James provided throughout the entire process of selling our property. From the professional photos and excellent marketing of it, handling all the viewings including evenings and weekends, aiding the ...
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“Antaeus was very helpful regarding the property and was very ......”

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Mar 27,2015
Minithumbup
By: 'Lee'
Mar 27,2015
23 people found
this helpful
Antaeus was very helpful regarding the property and was very quick to reply. I found a flat quickly and started negotiations the next day. Antaeus was helpful in the negotiations and all was resolved in a very short space of time. The property management side ...
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“We have rented out our apartment through Franlyn James and ......”

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Mar 27,2015
Minithumbup
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Gary
By: 'Watsons'
Mar 27,2015
22 people found
this helpful
We have rented out our apartment through Franlyn James and have dealt in the main with Gary Atkins. This is our second tenant and we are into our third year. During this time Gary has been professional, helpful,and has always kept us up todate. ...
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“Antaeus was the first person we met on behalf of ......”

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Mar 26,2015
Minithumbup
By: 'Zoe'
Mar 26,2015
22 people found
this helpful
Antaeus was the first person we met on behalf of the agency when we visited the property for a viewing. Antaeus was very polite and helpful. He explained everything regarding the property and location and answered all the questions asked. He was also the negotiator ...
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Comment on agent fees
We think that the fees were quite expensive. We understand that there are fees that must be paid towards the agent but we believe that they could be a bit cheaper. For example a fee shouldn't have to be paid when for further checks when the tenancy comes to an end.
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“Antaeus was very helpful in our search for a property ......”

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Mar 26,2015
Minithumbup
By: 'LD'
Mar 26,2015
21 people found
this helpful
Antaeus was very helpful in our search for a property and quickly came back to us with a few viewings. We found a flat we liked that day and started negotiations the next day. Antaeus was helpful in the negotiations and this was all resolved ...
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“I was new to UK and London and was running ......”

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Mar 26,2015
Minithumbup
By: 'Vijay'
Mar 26,2015
22 people found
this helpful
I was new to UK and London and was running out of time with my search for a rented property. Antaeus was helpful in getting the property at the right time and am thankful to him. Few things that were part of the initial discussion ...
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“David and Philip were professional and helpful throughout the rather ......”

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Mar 26,2015
Minithumbup
By: 'Sheng'
Mar 26,2015
21 people found
this helpful
David and Philip were professional and helpful throughout the rather long buying process. David was the main point of contact for us. He was always available on phone and on email, was quick to respond all our queries. He was very helpful when the deal ...
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“Antaeus was professional, presentable and understood my requirements as a ......”

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Mar 26,2015
Minithumbup
By: 'Tim'
Mar 26,2015
21 people found
this helpful
Antaeus was professional, presentable and understood my requirements as a landlord perfectly. Communication was great throughout the arrangement of the tenancy and I would not hesitate to use him again....
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Comment on agent fees
Satisfactory
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“Antaeus has been effective and has communicated well through the ......”

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Mar 26,2015
Minithumbup
By: 'JS'
Mar 26,2015
22 people found
this helpful
Antaeus has been effective and has communicated well through the whole process. I would recommend him to anyone looking for a honest and reliable lettings negotiator. since moving in I have had a few issue with the property, I have found Paul at Franklyn James ...
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“During my last 10 years or so, I purchased and sold 7 ......”

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Mar 26,2015
Minithumbup
By: 'Panos'
Mar 26,2015
23 people found
this helpful
During my last 10 years or so, I purchased and sold 7 flats, using seven different sales agents. From all this experience, I can tell that Joseph Solomons (of Franklyn James) was by far the best sales negotiator. He is professional but with a human touch, knowledgeable ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

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London, E14

London, E14



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