Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“My initial contact was with Jason and after a good ......”

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May 21,2015
Minithumbup
By: 'G.O'Keefe'
May 21,2015
34 people found
this helpful
My initial contact was with Jason and after a good chat and agreeing terms we had a good meeting at the property after which marketing quickly commenced. The team were always professional and helpful and after the offers were made a recommendation followed that I ...
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“Jason and his highly professional team delivered a very satisfactory ......”

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May 13,2015
Minithumbup
By: 'Roy'
May 13,2015
35 people found
this helpful
Jason and his highly professional team delivered a very satisfactory result. The service offered was tailored to meet the specific requirements of the property and they clearly know the market very well. The process of setting a guide price and where the property fell in ...
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“We have been renting through Franklyn James for the past 3 ......”

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May 07,2015
Minithumbup
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Gary
By: 'Pete'
May 07,2015
33 people found
this helpful
We have been renting through Franklyn James for the past 3 years now and are looking to extend for at least another year in our current property. They have been professional and courteous in all our dealings with them to date and Gary in particular has ...
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“I wish to personally thank you for all of your ......”

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May 05,2015
Minithumbup
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Mark
By: 'SC'
May 05,2015
35 people found
this helpful
I wish to personally thank you for all of your hard work and support during this sale. You have been available at every step of the way and liaised between myself and the buyer, and also the solicitor. Thank you...
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“Really helpful and friendly. Got us a deal with the ......”

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Apr 22,2015
Minithumbup
By: 'Alex'
Apr 22,2015
33 people found
this helpful
Really helpful and friendly. Got us a deal with the landlord so we had a new shower fitted. Nice to work with....
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“Smart, welcoming and adapted to each and every challenge that ......”

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Apr 22,2015
Minithumbup
By: 'James'
Apr 22,2015
33 people found
this helpful
Smart, welcoming and adapted to each and every challenge that came along... Even made time for a second visit at short order. Not at all pushy and did everything needed in an efficient manner. No complaints from me!...
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“Antaeus was very helpful and very professional. He was very ......”

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Apr 21,2015
Minithumbup
By: 'geeta'
Apr 21,2015
33 people found
this helpful
Antaeus was very helpful and very professional. He was very prompt and very quick in replying to our queries. He had the relevant knowledge about the property very well and could answer all queries immediately...
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“Working with Antaeus was amazing. He gets things done in ......”

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Apr 20,2015
Minithumbup
By: 'Nikhil'
Apr 20,2015
33 people found
this helpful
Working with Antaeus was amazing. He gets things done in a quick and efficient way. He was very personable and easy to work with. Overall we're really happy with the service we received and would recommend Antaeus to anyone. - Nikhil Bhatt...
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“Antaeus has been very helpful in assisting us with finding ......”

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Apr 17,2015
Minithumbup
By: 'Thomas'
Apr 17,2015
33 people found
this helpful
Antaeus has been very helpful in assisting us with finding the property we currently rent. He was professional, followed up on our queries and answered them fairly quickly. We have been happy with the service provided. I would recommend Antaeus to anyone interested in renting ...
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“As a tenant, i dealt with several agencies in the ......”

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Apr 17,2015
Minithumbup
By: 'Raf'
Apr 17,2015
31 people found
this helpful
As a tenant, i dealt with several agencies in the same time. Antaeus was the only one who acted quickly, was very flexible and delivered on his commitments. it was very nice to work with somebody who treats a customer with respect shown in responsiveness ...
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“Antaeus was a bit limited for time during the viewing ......”

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Apr 17,2015
Minithumbup
By: 'Lucy'
Apr 17,2015
30 people found
this helpful
Antaeus was a bit limited for time during the viewing which felt a bit rushed. However, he was still polite and courteous throughout. During the negotiations he was good, getting back to me quickly and in setting up the process. He also dealt with my ...
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“Antaeus has been a welcoming person who interacted politely at ......”

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Apr 17,2015
Minithumbup
By: 'Mukund'
Apr 17,2015
31 people found
this helpful
Antaeus has been a welcoming person who interacted politely at all time. The viewing was conducted appropriately by providing adequate details of the property and also in a timely manner. Overall a good experience as a tenant....
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“Antaeus was a very pleasant agent and person to deal ......”

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Apr 13,2015
Minithumbup
By: 'Vlad'
Apr 13,2015
30 people found
this helpful
Antaeus was a very pleasant agent and person to deal with. In December'14 I was looking for a flat to rent, and Antaeus was really helpful and provided all information needed. Thanks to all Franklyn James staff!...
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“Thanks to Tarkan, Mark & the rest of the team at ......”

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Apr 13,2015
Minithumbup
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Mark
By: 'Richard'
Apr 13,2015
29 people found
this helpful
Thanks to Tarkan, Mark & the rest of the team at Franklyn James Bow. We received an offer within 4 days of going on the market and the whole sale process ran like clockwork. A very friendly team and always happy to help!...
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“Shanice always impresses with her professionalism and courtesy. Extremely helpful ......”

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Apr 11,2015
Minithumbup
By: 'Peter'
Apr 11,2015
30 people found
this helpful
Shanice always impresses with her professionalism and courtesy. Extremely helpful and good at what she does. In my view this is the best agent's office on the Isle of Dogs, leading to such names as KF, Hamptons, etc. Always a pleasure to deal with Shanice...
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“Mark has been very proactive in getting offers put forward ......”

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Apr 09,2015
Minithumbup
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Mark
By: 'Mel'
Apr 09,2015
29 people found
this helpful
Mark has been very proactive in getting offers put forward for our property. I have found him to be very professional at all times and would recommend him....
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“My experience of renting a property with Franlyn James was ......”

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Apr 08,2015
Minithumbup
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Mark
By: 'NY'
Apr 08,2015
28 people found
this helpful
My experience of renting a property with Franlyn James was very pleasant. The agent overseeing the tenancy agreement, Mark Kimber, kept us informed throughout the process and was a key negotiator in securing the property. I found the FJ offered a fair and ethical service ...
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“Joe was very helpful in arranging the viewings and provided ......”

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Apr 07,2015
Minithumbup
By: 'Andrej'
Apr 07,2015
28 people found
this helpful
Joe was very helpful in arranging the viewings and provided an excellent support throughout the whole process. Keen to use their services again. Thank you....
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“We use FJ as the sole agent to rent out ......”

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Apr 06,2015
Minithumbup
By: 'Luyi'
Apr 06,2015
27 people found
this helpful
We use FJ as the sole agent to rent out our house earlier this year as we were due to relocate overseas in a short time then. Lee came up professionally and done a good valuation. Lee quickly found us one offer which we were ...
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“I have purchased two properties through Franklyn James. Jason and ......”

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Apr 02,2015
Minithumbup
By: 'J'
Apr 02,2015
30 people found
this helpful
I have purchased two properties through Franklyn James. Jason and Joseph were very helpful from start to finish.I soon realised that after purchasing my first property there was more to the conveyancing process than I previously thought.I have only purchased Freehold properties before,...
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“Phil was very helpful during our initial search, offering honest ......”

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Apr 02,2015
Minithumbup
By: 'Tom'
Apr 02,2015
24 people found
this helpful
Phil was very helpful during our initial search, offering honest and valuable advice about different developments and areas in the Limehouse area. He had an excellent handle on what properties in the area had sold for, and what they were currently worth. Once we put ...
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“Franklyn James were extremely professional in their handling of the ......”

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Apr 02,2015
Minithumbup
By: 'Will'
Apr 02,2015
26 people found
this helpful
Franklyn James were extremely professional in their handling of the sale of our London flat. Initial interest that was generated impressed me, and although the early viewings didn't result in any offers, I was pleased with the feedback that the agents provided. I felt they ...
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Comment on agent fees
As the flat took more than 3 months to sell, we profited from a reduced commission fee, which I felt was a very fair means to get the agent working swiftly and in the clients' best interests.
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“Philip did an excellent job in helping us look for ......”

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Apr 02,2015
Minithumbup
By: 'Jen'
Apr 02,2015
24 people found
this helpful
Philip did an excellent job in helping us look for a new flat in Limehouse. He listened to our requirements and made the time to understand exactly what was important for us. Most importantly, he didnt give up and continued to keep us linked up ...
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“I recently moved and sold my apartment in canary wharf ......”

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Apr 01,2015
Minithumbup
By: 'Shelly'
Apr 01,2015
26 people found
this helpful
I recently moved and sold my apartment in canary wharf through Franklyn James. From the outset and my initial valuation meeting, Jason and Joe were professional, friendly and seemed to have some energy and drive about the sale of my apartment and were confident in ...
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“Antaeus has been very professional in his dealings with us. ......”

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Apr 01,2015
Minithumbup
By: 'Paul'
Apr 01,2015
26 people found
this helpful
Antaeus has been very professional in his dealings with us. He kept us updated when we were moving in and this was very helpful as this is always a stressful time. Now that we have moved in, he has stayed in contact and has been ...
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“Philip Lingard handled the sale of my property excellently. He ......”

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Apr 01,2015
Minithumbup
By: 'Matthew'
Apr 01,2015
25 people found
this helpful
Philip Lingard handled the sale of my property excellently. He was up front with all the details and costs, and was always helpful and professional in dealing with the various agencies and solicitors involved. Despite the inevitable (normal) frustrations and painstaking detail required by all ...
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“It was great buying my property with Joseph as the ......”

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Mar 31,2015
Minithumbup
By: 'Aycan'
Mar 31,2015
26 people found
this helpful
It was great buying my property with Joseph as the agent. He was extremely knowledgeable about the whole area, plans for development, what had recently received planning permission as well as an in-depth knowledge about the property I was purchasing. He was excellent as a ...
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“We rented our property through Franklyn James in 2014. The whole ......”

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Mar 31,2015
Minithumbup
Staff profile picture
Gary
By: 'Colin'
Mar 31,2015
23 people found
this helpful
We rented our property through Franklyn James in 2014. The whole process was very professional throughout, and we have recently renewed for another year. The renewal process was much easier than in almost any other property I've rented in London - Gary contacted us well in ...
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“I would like to say that Anteus is a very ......”

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Mar 31,2015
Minithumbup
By: 'Aleksander'
Mar 31,2015
26 people found
this helpful
I would like to say that Anteus is a very nice person and helped us a lot with finding a flat. He provided information we requested and was able to answer all our questions. If he did not the answer he asked his office colleagues....
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Comment on agent fees
Inventory check at the begining of tenency is expensive. Please try to reduce fee as is not equivalent to the work performed.
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“I would like to say a huge thank you to ......”

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Mar 30,2015
Minithumbup
By: 'Sharon'
Mar 30,2015
26 people found
this helpful
I would like to say a huge thank you to Jo and Jason for the excellent service. Always polite, patient and helpful throughout. After a long hard sale due to being let down by buyers, we finally got there. Thank you for making this possible. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

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London, E14

London, E14



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