Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“Having had my property listed with another agent with no ......”

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Dec 14,2016
Minithumbup
By: 'first_and_last_review'
Dec 14,2016
1 people found
this helpful
Having had my property listed with another agent with no success David and his team took over the listing and the first thing I noticed was the increased communication coming from them regarding, viewings, etc... Thanks to their fluid network of clients the property sold ...
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“Stephanie was very helpful from the very beginning of the ......”

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Dec 13,2016
Minithumbup
By: 'JB'
Dec 13,2016
3 people found
this helpful
Stephanie was very helpful from the very beginning of the process of buying property from arranging multiple viewing for us and our family to helping us with regular advise and updates throughout the process. We are thankful to Stephanie and her agency for helping us ...
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“I bought a property with Franklyn James, and was assisted ......”

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Dec 07,2016
Minithumbup
By: 'Jacob'
Dec 07,2016
3 people found
this helpful
I bought a property with Franklyn James, and was assisted by Stephanie Dang. Stephanie was extremely helpful and from day one, and always professional. As a first-time buyer, she made the process as easy as possible - flexible with viewings, very quick with responses and ...
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Comment on agent fees
Agent fees were very acceptable, given the great standard of services provided.
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“David was extremely professional and helpful during the purchase process. ......”

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Dec 06,2016
Minithumbup
By: 'Mohamed'
Dec 06,2016
1 people found
this helpful
David was extremely professional and helpful during the purchase process. He helped make the process seamless despite a number of complications associated with a chain purchase. He communicated regularly to provide sufficient updates and was a knowledgeable adviser....
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“We bought a property through Franklyn James, and we were ......”

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Dec 06,2016
Minithumbup
By: 'Monica'
Dec 06,2016
3 people found
this helpful
We bought a property through Franklyn James, and we were assisted thoughout the sale by Jamie Hutton and Stephanie Dang. Both were outstanding professionals, incredibly helpful, supportive and patient with our queries. Jamie supported us every step of the way, during what was a fairly ...
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Comment on agent fees
As buyers we did not pay any fees
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“Having had a tenancy end early, leaving our apartment empty ......”

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Dec 01,2016
Minithumbup
By: 'DGT'
Dec 01,2016
1 people found
this helpful
Having had a tenancy end early, leaving our apartment empty post-Brexit vote, we were concerned at how long it might take to re-let. FJ didn't take long to put in place a new three year tenancy, and kept us informed through the process to enable ...
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Comment on agent fees
Satisfactory
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“Stephanie was proffessional , polite , helpful and efficient throughout the selling ......”

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Nov 30,2016
Minithumbup
By: 'stephanie'
Nov 30,2016
3 people found
this helpful
Stephanie was proffessional , polite , helpful and efficient throughout the selling process . She was always available to advise and support , also proactive in dealing with any issues/challenges that arose . Franklyn James as an Agent i would highly recommend as all members of staff worked to ...
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Comment on agent fees
in line with area market
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“I must say, both Jason and David have been superb ......”

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Nov 30,2016
Minithumbup
By: 'Abs'
Nov 30,2016
1 people found
this helpful
I must say, both Jason and David have been superb to meet, supportive throughout a difficult process in purchasing our home, and always professional. They stand out amongst the crowd! Welldone guys and Thankyou for your professionalism and support throughout....
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Comment on agent fees
Good compared to the competition and service received.
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“David provided excellent service to us throughout our completed transaction ......”

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Nov 28,2016
Minithumbup
By: 'Tequila'
Nov 28,2016
1 people found
this helpful
David provided excellent service to us throughout our completed transaction and previously in helping us to reach earlier agreements on our property. His patience and professionalism were extremely commendable and David is truly a safe pair of hands, who is reliable and happy to help. ...
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Comment on agent fees
Fees were reasonable compared with those of other agents.
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“Stephanie was very professional from start to finish in buying ......”

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Nov 21,2016
Minithumbup
By: 'Surya'
Nov 21,2016
3 people found
this helpful
Stephanie was very professional from start to finish in buying me flat. She was very efficient, honest and straight talking. She told me clearly what should be done, tell you when and how it will be done. I can't find any fault in her. She ...
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“I chose Franklyn James for full management of my property. ......”

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Nov 20,2016
Minithumbup
By: 'Ben'
Nov 20,2016
1 people found
this helpful
I chose Franklyn James for full management of my property. I found Rob to be very competent, professional and knowledgeable. Excellent service. Easily contactable and kept me informed each step of the way....
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“Robert and James were excellent in the re-letting of the ......”

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Nov 19,2016
Minithumbdown
By: 'Simon'
Nov 19,2016
0 people found
this helpful
Robert and James were excellent in the re-letting of the property. Nothing seemed to much for them and they provided accurate and timely updates as to progress. They were also very helpful to the tenants....
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Comment on agent fees
Fees were in line with my expectations and very fair, particularly given all the work they put in.
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“The service was excellent and very supportive given i was ......”

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Nov 15,2016
Minithumbup
By: 'Dave'
Nov 15,2016
0 people found
this helpful
The service was excellent and very supportive given i was new to letting in central London. The letting was very efficient and was let within days. Overall the team were professional, friendly and I would strongly recommend the team to a friend....
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Comment on agent fees
Competitive fee.
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“We just rented the property in fingal street, Greenwich,London ......”

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Nov 15,2016
Minithumbup
Staff profile picture
Mark
By: 'Veronica'
Nov 15,2016
0 people found
this helpful
We just rented the property in fingal street, Greenwich,London and Mark Kimber was really helpful with everything, really capable in showing us the house properly and when we decided to take the flat, always available at any time for all our queries ! Also a ...
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“I am foreign landlords who bought a buy to let. ......”

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Nov 14,2016
Minithumbup
By: 'Raf'
Nov 14,2016
1 people found
this helpful
I am foreign landlords who bought a buy to let. James is exactly who I was looking for. He solves every issue and often he anticipates them without bothering me - I am very happy with them....
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Comment on agent fees
fees are mkt std
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“Stephanie was very easy to reach, responsive and proactive in ......”

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Nov 12,2016
Minithumbup
By: 'wiq2bed'
Nov 12,2016
3 people found
this helpful
Stephanie was very easy to reach, responsive and proactive in finding solutions during the house buying process. She ensured the process was completed just in time for us to move in!...
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“We came to Franklyn James - following a recommendation from ......”

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Nov 09,2016
Minithumbup
By: 'TransomRental'
Nov 09,2016
5 people found
this helpful
We came to Franklyn James - following a recommendation from friends - after a very painful (and expensive) mess with another local agent. Our contacts at Franklyn James were Lee and Antony, both of whom were very professional to deal with. They found tenants for ...
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“Received excellent professional service from Franklyn James. They have been ......”

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Nov 09,2016
Minithumbup
By: 'Excellent'
Nov 09,2016
1 people found
this helpful
Received excellent professional service from Franklyn James. They have been really helpful and attentive can't fault them! Very smooth transaction,...
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Comment on agent fees
Thought the fees were responsible.
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“Lee recently helped us purchase an investment property and then ......”

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Nov 04,2016
Minithumbup
By: 'John'
Nov 04,2016
1 people found
this helpful
Lee recently helped us purchase an investment property and then found us good Tenants without a void period. All calls and emails were answered quickly and efficiently. Communication with both the Vendors and Tenants was good. Everything was carried out in a business like manner, ...
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Comment on agent fees
The Let / Managment fees are fair
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“Franklyn James manage a residential property in Limehouse for me. ......”

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Nov 03,2016
Minithumbup
Staff profile picture
Gary
By: 'I.'
Nov 03,2016
3 people found
this helpful
Franklyn James manage a residential property in Limehouse for me. The property was damaged by a serious water leak and repairs were undertaken by the estate management company under an insurance claim. These works were particularly badly managed and Gary Atkins had to deal with ...
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Comment on agent fees
Fees are reasonable and competitive.
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“The service Stephanie had provided has been prompt, courteous, friendly ......”

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Nov 02,2016
Minithumbup
By: 'Sandie'
Nov 02,2016
2 people found
this helpful
The service Stephanie had provided has been prompt, courteous, friendly and professional. I was selling and buying at the same time. Stephanie was always on top of things from chasing my buyer and my buyers' buyer....
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“It was first apartment I saw at Franklyn James. Very ......”

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Nov 02,2016
Minithumbup
By: 'Islam'
Nov 02,2016
6 people found
this helpful
It was first apartment I saw at Franklyn James. Very liked it and decided to make an offer. Anthony helped a lot in communicating with the lanlord and was very responsive and the whole process did not take long. I can definitely recommend Anthony!...
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“Amazing fast service, my apartment was let out within 24 hrs ......”

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Nov 01,2016
Minithumbup
By: 'Thi'
Nov 01,2016
2 people found
this helpful
Amazing fast service, my apartment was let out within 24 hrs of it being on the market. The agent kept me updated with every progress of the letting. I am very pleased with the professional service I was given by Stephanie Dang....
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Comment on agent fees
The agent fee was the cheapest I found for the area.
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“Stephanie was a true professional when helping me sell a ......”

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Nov 01,2016
Minithumbup
By: 'Kelly'
Nov 01,2016
2 people found
this helpful
Stephanie was a true professional when helping me sell a property. Never too busy to answer questions communication was perfect would always call on Stephanie whether buying or selling again....
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Comment on agent fees
Fees were fair
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“There was hardly any break between the first tenancy and ......”

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Oct 31,2016
Minithumbup
By: 'OceanWharfOwner'
Oct 31,2016
3 people found
this helpful
There was hardly any break between the first tenancy and the second one. Really efficient work by Antony. Franklyn James and Antony have been serving us well for many years now....
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“The service with Anthony Cope was fast, easy and very ......”

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Oct 31,2016
Minithumbup
By: 'Mona'
Oct 31,2016
4 people found
this helpful
The service with Anthony Cope was fast, easy and very professional. I am so happy with my new flat and I can really recommend Anthony Cope and Franklyn James....
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“After having poor service from another agent, we turned to ......”

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Oct 31,2016
Minithumbup
By: 'FJ'
Oct 31,2016
4 people found
this helpful
After having poor service from another agent, we turned to Franklyn James and since then, we have had very good service. Antony has ensured that we have lost very little down time between lets and he has always been very efficient and pleasant. It is ...
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Comment on agent fees
Average fees for London
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“I wanted to move quite quickly and Franklyn James made ......”

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Oct 30,2016
Minithumbup
By: 'Tasha'
Oct 30,2016
4 people found
this helpful
I wanted to move quite quickly and Franklyn James made everything so easy. The additional requests I had made were met without dispute. Would definately recommend....
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Comment on agent fees
Fees seemed to be in line with other nearby estate agents.
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“David was at all times professional and courteous to all ......”

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Oct 28,2016
Minithumbup
By: 'Tequila'
Oct 28,2016
2 people found
this helpful
David was at all times professional and courteous to all parties involved in our transaction despite the added complications of it being part of a chain. i would recommend his services to family and friends...
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“I would recommend Tristan and Franklyn James to anyone. Tristan ......”

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Oct 28,2016
Minithumbup
By: 'Chris'
Oct 28,2016
4 people found
this helpful
I would recommend Tristan and Franklyn James to anyone. Tristan was very helpful, communicating when needed promptly and efficiently. Advised me about various things that were new to me in a clear and precise manner. In a word - helpful!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

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London, E14

London, E14



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