Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Franklyn James Image 1
Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“I found David to be one of the best agents ......”

Share on :
Nov 13,2017
Minithumbup
By: 'Terry'
Nov 13,2017
0 people found
this helpful
I found David to be one of the best agents that I have used. He was always contactable and responded quickly to any questions without the need to be chased. He was also very helpful and patient with me while I decided on a property. ...
read full review
Comment on agent fees
Fair value
Comments (0) Report abuse Print review
Was this helpful? Yes

“As a first time buyer, Franklyn James and in particular ......”

Share on :
Nov 02,2017
Minithumbup
Staff profile picture
Mark
By: 'Amy'
Nov 02,2017
1 people found
this helpful
As a first time buyer, Franklyn James and in particular Mark Kimber was extremely helpful with the entire process. Mark was friendly, easy to contact, always on hand to give useful advice and I'd recommend him and his services in future. I experienced a few ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephanie helped us on our house purchase. During the course ......”

Share on :
Oct 30,2017
Minithumbup
By: 'URS'
Oct 30,2017
3 people found
this helpful
Stephanie helped us on our house purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries or queries. We are very happy to have her as our agent, and I would definitely recommend this ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service and Gary is always quick to respond to ......”

Share on :
Oct 20,2017
Minithumbup
Staff profile picture
Gary
By: 'Vicky'
Oct 20,2017
0 people found
this helpful
Great service and Gary is always quick to respond to any queries or questions. I'd recommend him to help you with any rentals....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The team at Franklyn James have been responsive and helpful ......”

Share on :
Oct 20,2017
Minithumbup
Staff profile picture
Gary
By: 'R'
Oct 20,2017
5 people found
this helpful
The team at Franklyn James have been responsive and helpful throughout my letting process. The procedure from marketing to agreeing the letting was stress free and required minimal involvement from me as the landlord....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“David is just fantastic, very proactive and responsive. We took ......”

Share on :
Oct 13,2017
Minithumbup
By: 'Alona'
Oct 13,2017
0 people found
this helpful
David is just fantastic, very proactive and responsive. We took a bit of time deciding on the property and asked to see it several times. David was always very accomodating and happy to schedule the viewings for us at the most suitable time. During the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nicholas is very professional and friendly. I would recommend to ......”

Share on :
Oct 12,2017
Minithumbup
By: 'Jane'
Oct 12,2017
3 people found
this helpful
Nicholas is very professional and friendly. I would recommend to anyone looking for a new place. Great positive attitude, flexibility, and responsiveness. Strongly recommend!...
read full review
Comment on agent fees
Normal fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“The team at Franklyn James has been very professional and ......”

Share on :
Oct 12,2017
Minithumbup
By: 'Flat'
Oct 12,2017
0 people found
this helpful
The team at Franklyn James has been very professional and proactive. Lee was particularly helpful and always responded very promptly whenever we had any queries, which made our lives less stressful! A very satisfying experience overall in renting our flat....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark's service was excellent. He was responsive, knowledgeable and very ......”

Share on :
Oct 01,2017
Minithumbup
Staff profile picture
Mark
By: 'Matthew'
Oct 01,2017
0 people found
this helpful
Mark's service was excellent. He was responsive, knowledgeable and very helpful in resolving last minute issues in order to ensure completion occurred smoothly and on schedule. I would definitely recommend the services of Mark and Franklyn James....
read full review
Comment on agent fees
N/A
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly and professional team at Limehouse. Lee, Tristan and Gary ......”

Share on :
Oct 01,2017
Minithumbup
By: 'D'
Oct 01,2017
2 people found
this helpful
Friendly and professional team at Limehouse. Lee, Tristan and Gary Provided information promptly and addressed any queries swiftly. Would recommend....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Lee is really professional with quick response from beginning to ......”

Share on :
Sep 28,2017
Minithumbup
By: 'L'
Sep 28,2017
0 people found
this helpful
Lee is really professional with quick response from beginning to the end and frequently provides advice wholeheartedly. I appreciate his assistance and the renting experience with his assistance is impressive and unforgettable....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Franklyn James did an excellent job letting out my flat ......”

Share on :
Sep 11,2017
Minithumbup
By: 'Ben'
Sep 11,2017
0 people found
this helpful
Franklyn James did an excellent job letting out my flat in Limehouse. I had previously used Foxtons but I feel their standard have dropped recently and think this is likely because they do not have an office which focuses exclusively on the Limehouse area. Franklyn ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We had an amazing experience with Franklyn James, and especially ......”

Share on :
Sep 10,2017
Minithumbup
Staff profile picture
Gary
By: 'LInda'
Sep 10,2017
1 people found
this helpful
We had an amazing experience with Franklyn James, and especially with Tristan and Gary, who supported us from the flat searching to the handover of the keys to our new flat. Tristan was amazingly helpful with us, we had tons of questions about our prospective ...
read full review
Comment on agent fees
Normal
Comments (0) Report abuse Print review
Was this helpful? Yes

“We were glad we made the enquiry to Franklyn James ......”

Share on :
Sep 08,2017
Minithumbup
By: 'JC'
Sep 08,2017
3 people found
this helpful
We were glad we made the enquiry to Franklyn James and was passed directly to Tristan. Tristan is the epiphany of professionalism and courtesy. He was happy to hear our requirements, discuss our options and make valuable proposals. He had never refused to revert and ...
read full review
Comment on agent fees
Fees were reasonable and straightforward.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We were very impressed with Franklyn James, in particular Philip ......”

Share on :
Sep 05,2017
Minithumbup
By: 'Rachel'
Sep 05,2017
0 people found
this helpful
We were very impressed with Franklyn James, in particular Philip Dockerill. We felt Philip genuinely cared, and that practically he could handle the high stress of certain elements of our move. He managed complicated negotiations, questions and problems throughout the sale with calm, professionalism and ...
read full review
Comment on agent fees
Very reasonable, fairly and competitively priced.
Comments (0) Report abuse Print review
Was this helpful? Yes

“David provided an excellent service from viewing to completion on ......”

Share on :
Sep 04,2017
Minithumbup
By: 'Marcus'
Sep 04,2017
1 people found
this helpful
David provided an excellent service from viewing to completion on our recent purchase of a flat in Bow. David was very knowledgeable and answered all our questions thoroughly. He also went out of his way to be useful and we are very grateful for his ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful throughout the process. Special mention to Jamie who ......”

Share on :
Aug 31,2017
Minithumbup
By: 'Alex'
Aug 31,2017
1 people found
this helpful
Very helpful throughout the process. Special mention to Jamie who went the extra mile in terms of effort and communications to get the transaction over the line....
read full review
Comment on agent fees
Fees were appropriate and fair for the transaction.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Service of a lifetime ;-) I was amazed to find ......”

Share on :
Aug 30,2017
Minithumbup
By: 'SA'
Aug 30,2017
5 people found
this helpful
Service of a lifetime ;-) I was amazed to find out that service of this top level still exists. Professional, helpful, caring, serviceminded and extremely effective -I felt like I had a helping soldier by my side around the clock until everything was taken care ...
read full review
Comment on agent fees
Very fair and
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been completely thrilled with the service that Mark ......”

Share on :
Aug 23,2017
Minithumbup
Staff profile picture
Mark
By: 'J'
Aug 23,2017
0 people found
this helpful
I have been completely thrilled with the service that Mark has provided. He handled all negotiations with such professionalism and was able to secure a fantastic price in a very uneasy market. Mark's ability to read people meant that all appropriate leads were followed up ...
read full review
Comment on agent fees
Excellent fees for an excellent service
Comments (0) Report abuse Print review
Was this helpful? Yes

“From the outset David has been a pleasure to work ......”

Share on :
Aug 23,2017
Minithumbup
By: 'LO'
Aug 23,2017
1 people found
this helpful
From the outset David has been a pleasure to work with. I highly recommend David for his professionalism and dedication to providing the best possible service for his clients....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark and his colleagues are excellent. My husband and I ......”

Share on :
Aug 23,2017
Minithumbup
Staff profile picture
Mark
By: 'Sheila'
Aug 23,2017
0 people found
this helpful
Mark and his colleagues are excellent. My husband and I bought our property through Mark and he helped us find the tenants within a week! We have dealt with different estate agencies previously, and I have to say Frankly James are the best! They proactively ...
read full review
Comment on agent fees
Reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark was very helpful and prompt with helping me on ......”

Share on :
Aug 22,2017
Minithumbup
Staff profile picture
Mark
By: 'Dealdigger'
Aug 22,2017
1 people found
this helpful
Mark was very helpful and prompt with helping me on renting a flat. He was very proactive and performed a very professional liasion between myself and the landlord. The process was very straight forward, professional and hassle free....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a pleasant surprise to find Philip after the ......”

Share on :
Aug 18,2017
Minithumbup
By: 'Robert'
Aug 18,2017
0 people found
this helpful
It was a pleasant surprise to find Philip after the poor treatment that I'd had from my first estate agents. Phillip's interest in the house, experience and knowledge of the area led to a sale agreement after only a few weeks of asking him to ...
read full review
Comment on agent fees
Joint agency agreement fees were fair.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We were very pleased that Brian was able to secure ......”

Share on :
Aug 17,2017
Minithumbup
By: 'PV'
Aug 17,2017
1 people found
this helpful
We were very pleased that Brian was able to secure an offer for our property in only 4 weeks considering the difficult market situation. Brian was also very efficient in liaising with us, the buyers and the solicitors. We are also very grateful to David for ...
read full review
Comment on agent fees
The fees are very reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nicholas has been very passionate and professional all the time ......”

Share on :
Jul 27,2017
Minithumbup
By: 'Joo'
Jul 27,2017
4 people found
this helpful
Nicholas has been very passionate and professional all the time and I can't thank him enough for everything he's done for me. With friendly manner, he rang me first a couple of times wanting to show me properties which isn't even on the market yet ...
read full review
Comment on agent fees
Pretty reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“The experience with Franklyn James was pretty impressive. I was ......”

Share on :
Jul 06,2017
Minithumbup
Staff profile picture
Gary
By: 'Amit'
Jul 06,2017
1 people found
this helpful
The experience with Franklyn James was pretty impressive. I was new to London and had to move to some property in a very tight schedule. Antony Cope was very kind in extending his help even over weekend that made my move possible. Nicole was allocated ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to express a note of thanks for ......”

Share on :
Jul 05,2017
Minithumbup
By: 'Natalia'
Jul 05,2017
1 people found
this helpful
I would like to express a note of thanks for Lee Alter. I am very pleased with all the work he has done. I highly recommend working with Lee, as he always answers emails on time, offers the best possible solutions, very kind and lovely ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I rented a flat from Gary and his team at ......”

Share on :
Jul 04,2017
Minithumbup
Staff profile picture
Gary
Staff profile picture
Gary
By: 'Peter'
Jul 04,2017
1 people found
this helpful
I rented a flat from Gary and his team at Franklin James for over seven years. From the initial viewing to the final closing they always acted in a highly professional manner. Maintenance issues, such as a broken appliance, were handled quickly and efficiently. They ...
read full review
Comment on agent fees
Vey reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“- Jamie was great before the offer was accepted, however, I ......”

Share on :
Jun 29,2017
Minithumbdown
By: 'buyer'
Jun 29,2017
2 people found
this helpful
- Jamie was great before the offer was accepted, however, I feel that the attitude changed once the offer was accepted. His communication was always professional and polite but I did not feel that he had my interest in mind. - Overall, he did get the ...
read full review
Comment on agent fees
I did not pay any fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from Dovile. We only had a weekend in ......”

Share on :
Jun 27,2017
Minithumbup
By: 'Paul'
Jun 27,2017
1 people found
this helpful
Excellent service from Dovile. We only had a weekend in London to find an appartment for my new job and Dovile took us around about 8 on the Saturday at short notice. All appartments were relevant/appropriate and we found an ideal one that same day. ...
read full review
Comment on agent fees
Fees were reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

Individual Branch Awards

London, E14

London, E14



Get in touch with

Franklyn James

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn