Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Franklyn James Image 1
Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“Amazing services provided!...”

Share on :
Apr 13,2018
Minithumbup
By: 'KS'
Apr 13,2018
4 people found
this helpful
On the night of the viewing i was unable to locate the property due to my GPS playing up. However Nicholas located me, arranged a meeting point and drove me to the apartment! Nicholas was friendly and professional. Certainly recommend to others....
read full review
Comment on agent fees
Na
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional through out...”

Share on :
Apr 12,2018
Minithumbup
By: 'Z.Y.'
Apr 12,2018
1 people found
this helpful
Stephanie provided a professional service through out the whole process. She kept updated with everything that was going on. Will reconmend to others....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“She was very good...”

Share on :
Apr 10,2018
Minithumbup
By: 'Grace'
Apr 10,2018
1 people found
this helpful
Stephanie was very helpful and she was constantly keeping us informed about the sale of our building. She's reliable, punctual, professional and eager to assist....
read full review
Comment on agent fees
Reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly, honest and helpful throughout...”

Share on :
Apr 10,2018
Minithumbup
Staff profile picture
Mark
By: 'Jack'
Apr 10,2018
0 people found
this helpful
After providing Mark a brief criteria over the phone he scheduled viewings for that afternoon and even stayed late for me to attend after finishing work. Mark had listened attentively and clearly knew his market as all properties I viewed had potential and I made ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A very positive experience...”

Share on :
Apr 09,2018
Minithumbup
By: 'AM'
Apr 09,2018
5 people found
this helpful
Antony was friendly, helpful and efficient. I couldn't fault the service we received and would happily recommend him to other prospective tenants....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Good...”

Share on :
Apr 09,2018
Minithumbup
By: 'AT'
Apr 09,2018
1 people found
this helpful
Stephanie was always available to assist us and answer our queries, she was very helpful and professional.The downside, Stephanie and Anthony put pressure on us and on our solicitor when the seller and onward chain were rushed to get answers for queries which had ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great experience on property letting...”

Share on :
Apr 07,2018
Minithumbup
By: 'Wen'
Apr 07,2018
5 people found
this helpful
Antony is very kind and friendly to solve the issues we faced during the property renting. With his help, we rented a satisfactory flat and everything goes well. Thanks to Antony....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Communication...”

Share on :
Apr 06,2018
Minithumbup
By: 'Lily'
Apr 06,2018
0 people found
this helpful
Dovile has been very helpful and happy to answer any questions. The service I received is professional and efficient. Highly recommend!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nicholas was great to work with. At last minute he arranged 7 viewings for us...”

Share on :
Apr 06,2018
Minithumbup
By: 'Vas'
Apr 06,2018
3 people found
this helpful
Great to work with. Very responsive. Knows a lot about the area. At last minute arrange 7 viewings for us to see. Definitely recommend as a agent....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really nice chap. Found us the house we'd been searching for straight away...”

Share on :
Mar 21,2018
Minithumbup
Staff profile picture
Mark
By: 'Jack'
Mar 21,2018
0 people found
this helpful
Mark was the first agent we saw. We described our rough tick-list of what we wanted, where how much we wanted to pay etc. As it transpired, the perfect house came onto the market in that evening and Mark knew it would be right for ...
read full review
Comment on agent fees
Transparent on the fees from the start. Total cost was as expected for a house move
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Miguel Salinero Barbolla
Jun 13, 2018
View all comments (1)
My experience with Franklyn James and more specifically with Mark Kimber has been very positive. His understanding of my needs and requirements perfectly matched with the buyer's profile. Mark displayed great knowledge on the market and all the aspects surrounded by selling process. Also, he communicates very clearly so one knows exactly where we are in the process. Highly recommended for any buyer or seller who want to make of their project a successful one. ...

“Nicholas wasincredibly helpful,efficient and easy to work with. I ......”

Share on :
Mar 09,2018
Minithumbup
By: 'Natasha'
Mar 09,2018
1 people found
this helpful
Nicholas wasincredibly helpful,efficient and easy to work with. I would definitely ask for his help in the future and mention him to others....
read full review
Comment on agent fees
Consider there were three of us, they’re reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Kylie and I cannot thank you enough for the level ......”

Share on :
Mar 05,2018
Minithumbup
By: 'Jake'
Mar 05,2018
0 people found
this helpful
Kylie and I cannot thank you enough for the level of service, help and support you have given us over the last 6 months. I really can't begin to say how much we appreciate yours and Antony's help. It was so nice to have an agent ...
read full review
Comment on agent fees
The fees were incredibly competitive and for the service and man hours we received, it would have been a bargain at twice the price.
Comments (0) Report abuse Print review
Was this helpful? Yes

“David has provided great support throughout the whole process of ......”

Share on :
Feb 26,2018
Minithumbup
By: 'Limehouse'
Feb 26,2018
0 people found
this helpful
David has provided great support throughout the whole process of selling our flat from the outset with his understanding of the local area and market conditions through to coordination with all parties at each stage and keeping us fully informed. I would certainly recommend David ...
read full review
Comment on agent fees
Competitive
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nicholas has been very professional and friendly. A big thank ......”

Share on :
Feb 07,2018
Minithumbup
By: 'Captain.Dashenka'
Feb 07,2018
6 people found
this helpful
Nicholas has been very professional and friendly. A big thank you for him for answering all my inquiries promptly and even - after a few last minute changes - sacrificing his Sunday morning and driving over to give me the keys to my new flat. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience selling a rental property via Franklyn James was ......”

Share on :
Jan 31,2018
Minithumbup
By: 'Thoroughly'
Jan 31,2018
0 people found
this helpful
My experience selling a rental property via Franklyn James was excellent. David was easily contactable, responsive and did a great job arranging the sale while a tenancy was still underway, suggesting a mechanism with which to convince the tenant to vacate early, whilst coordinating with ...
read full review
Comment on agent fees
Given the additional work entailed in coordinating the sale with an ongoing tenancy, I think the fees were very competitive.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dovile was Excellent Booked a viewing with her towards the ......”

Share on :
Jan 31,2018
Minithumbup
By: 'Miss'
Jan 31,2018
0 people found
this helpful
Dovile was Excellent Booked a viewing with her towards the end of December, she made every effort to work around my busy work schedule, unlike other estate agents she actually turned up and was knowledgeable about the property she was showing. She would pick up ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephanie helped us to sell the property, Her professional and ......”

Share on :
Jan 27,2018
Minithumbup
By: 'Carol'
Jan 27,2018
3 people found
this helpful
Stephanie helped us to sell the property, Her professional and reliable service was pretty impressive, and always on the ball kept me informed every movement that was very helpful....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“David has been amazing and completely professional in our first ......”

Share on :
Jan 26,2018
Minithumbup
By: 'Rachelle'
Jan 26,2018
0 people found
this helpful
David has been amazing and completely professional in our first property purchase. We wanted to see the property a number of times before deciding and he has been so accommodating. David is/was very easy to reach and always contactable for any questions throughout the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“David found the buyer for my property, successfully identifying someone ......”

Share on :
Jan 25,2018
Minithumbup
By: 'Ms'
Jan 25,2018
0 people found
this helpful
David found the buyer for my property, successfully identifying someone who could proceed quickly with the sale. Throughout the process David was helpful, professional and always replied swiftly to queries, keeping in daily contact. He helped to ensure a smooth sale throughout and was the ...
read full review
Comment on agent fees
The agents fees were very competitive relative to other estate agents in the area.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was awesome. He understood our needs quickly and showed ......”

Share on :
Jan 23,2018
Minithumbup
By: 'Vijay'
Jan 23,2018
2 people found
this helpful
Tristan was awesome. He understood our needs quickly and showed us four properties - all of which we were very happy with. Once, we had chosen a place, Tristan completed the discussions with the landlord over the weekend so that we could quickly go ahead ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dovile had immediately understood our expectations.We found our perfect ......”

Share on :
Jan 15,2018
Minithumbup
By: 'Audrey'
Jan 15,2018
0 people found
this helpful
Dovile had immediately understood our expectations. We found our perfect flat after 2 visits in the same day. Very professional but also friendly, we highly recommend Dovile....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service, kind and fast responder. Glad to have done ......”

Share on :
Dec 17,2017
Minithumbup
By: 'Luis'
Dec 17,2017
0 people found
this helpful
Great service, kind and fast responder. Glad to have done businesses with him! He helped us going beyond his duties....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark and Philip helped me in the renting process from ......”

Share on :
Dec 15,2017
Minithumbup
Staff profile picture
Mark
By: 'Piergiorgio'
Dec 15,2017
0 people found
this helpful
Mark and Philip helped me in the renting process from start to the end in an extremely professional way; their approach is proactive and you can feel from the beginning how professional they are and how much they care about their clients. Constant communication, associated ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark was an extremely helpful in the buying of our ......”

Share on :
Nov 29,2017
Minithumbup
Staff profile picture
Mark
By: 'William'
Nov 29,2017
0 people found
this helpful
Mark was an extremely helpful in the buying of our first property. Friendly, informative, always available and quickly responsive to help us through the process every step of the way. I would thoroughly recommend his services as an estate agent. Thanks Mark!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I met Nicholas this morning and he is a very ......”

Share on :
Nov 23,2017
Minithumbup
By: 'Elena'
Nov 23,2017
3 people found
this helpful
I met Nicholas this morning and he is a very enthusiastic and lovely character, he has provided the best customer service i have ever received from an agent and i look forward to him assisting me in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very impressed with Jamie. His knowledge of the housing market ......”

Share on :
Nov 22,2017
Minithumbup
By: 'Jon'
Nov 22,2017
1 people found
this helpful
Very impressed with Jamie. His knowledge of the housing market and attention to detail impressed us, and he was thorough and professional throughout....
read full review
Comment on agent fees
Agents fees were very competitive.
Comments (0) Report abuse Print review
Was this helpful? Yes

“A very good Estate Agent. Found David to be professional ......”

Share on :
Nov 21,2017
Minithumbup
By: 'J'
Nov 21,2017
0 people found
this helpful
A very good Estate Agent. Found David to be professional throughout the buying process, sticks to his words and happy to resolve issues when needed. David is also easy to reach and always contactable. Would recommend David to friends, colleagues etc....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark is fantastic estate agent and negotiator. From the moment ......”

Share on :
Nov 21,2017
Minithumbup
Staff profile picture
Mark
By: 'Sofia'
Nov 21,2017
0 people found
this helpful
Mark is fantastic estate agent and negotiator. From the moment the property went on the market he provided excellent service. Mark's ability to read people and the market meant he was able to get the right people in to view the property and achieve some ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Recently sold our flat through Frankly James. Had a very ......”

Share on :
Nov 21,2017
Minithumbup
By: 'Rob'
Nov 21,2017
0 people found
this helpful
Recently sold our flat through Frankly James. Had a very positive experience and found them to be exceptionally professional throughout. We had four different agents give us valuations - which differed hugely between high and low. Antony provided our valuation on behalf of Franklyn James ...
read full review
Comment on agent fees
Of course fees are steep - that's true of all agencies - but of the four we had to quote, Franklyn James were middle of the road for fees. Given the service they provided and the fact we got the quick sale we needed, we definitely don't begrudge the amount spent!
Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a first purchase in UK. Stephanie was always ......”

Share on :
Nov 13,2017
Minithumbup
By: 'Carole'
Nov 13,2017
3 people found
this helpful
It was a first purchase in UK. Stephanie was always available to assist and answer our queries. The process took longer than expected but was smooth and this was helped along by Stephanie. I would recommend Stephanie and this agency from my experience.......
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

Individual Branch Awards

London, E14

London, E14



Get in touch with

Franklyn James

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn