Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“Professional...”

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Aug 18,2018
Minithumbup
By: 'D'
Aug 18,2018
0 people found
this helpful
Very good service and prompt response from David and the rest of the team. The whole team made the selling process very smooth and effortless from start to finish....
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Average
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“Professional and great guy...”

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Aug 15,2018
Minithumbup
By: 'Saeed'
Aug 15,2018
0 people found
this helpful
I highly recommend David, clearly very knowledgeable, professional but also very helpful and supportive over the whole process. Easy to get hold of when needed, and help get things over the line. Generally found Franklyn James very helpful as a company as well!...
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n/a
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“Management agent...”

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Aug 14,2018
Minithumbup
By: 'SV'
Aug 14,2018
0 people found
this helpful
Hanna Dewsnap is one of the best managing agents I know. Franklyn James is lucky to have her. She is honest, professional and prompt....
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Standard
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“Great Agent...”

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Aug 10,2018
Minithumbup
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Mark
By: 'Oksana'
Aug 10,2018
1 people found
this helpful
Mark is a great agent. He enjoys his job and that says it all. He is extremely responsive and goes an extra mile to keep a customer happy. Mark answered numerous questions and helped to have a piece of mind with my purchase, which is ...
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“Very helpful!...”

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Jul 30,2018
Minithumbup
By: 'Cas'
Jul 30,2018
1 people found
this helpful
Mark showed us n a property which matched our requirements exactly, he organised everything very well from start to finish....
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good
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“Responsive and helpful...”

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Jul 30,2018
Minithumbup
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Mark
By: 'Puneet'
Jul 30,2018
0 people found
this helpful
This was my first time searching for a house in London and Mark was extremely friendly, took time out to explain me the details, and guided me throughout the process. Overall, a very professional experience....
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“Mark was extremely helpful throughout the whole process; he is very approachable and professional....”

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Jul 25,2018
Minithumbup
By: 'Katherine'
Jul 25,2018
0 people found
this helpful
Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the process run as smoothly as was possible....
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“Mark was extremely helpful throughout the whole process; he is very approachable and professional....”

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Jul 25,2018
Minithumbup
By: 'Katherine'
Jul 25,2018
0 people found
this helpful
Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the process run as smoothly as was possible....
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“Great Agent...”

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Jul 25,2018
Minithumbup
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Mark
By: 'Hussain'
Jul 25,2018
1 people found
this helpful
I have had the pleasure of being the acting solicitor for many sales with Mark for the past 6 years plus and he has always been very professional and able to progress a sale to successful exchange and completion. I would always recommend Mark to all ...
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“Very positive outcome...”

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Jul 25,2018
Minithumbup
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Mark
By: 'Miguel'
Jul 25,2018
1 people found
this helpful
My experience with Franklyn James and more specifically with Mark Kimber has been very positive. His understanding of my needs and requirements perfectly matched with the buyer's profile. Mark displayed great knowledge on the market and all the aspects surrounded by selling process. Also, he ...
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“Professional and personable...”

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Jul 24,2018
Minithumbup
By: 'Kelly'
Jul 24,2018
0 people found
this helpful
I can't speak highly enough of David. He is polite, professional and empathetic. My property sale did not go smoothly and almost didn't go through at all due to difficult buyers. Thanks to David it finally did and his measured manner helped me keep calm. ...
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Comment on agent fees
Standard but well earned
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“An all round brilliant service from Mark - a difficult process made so easy for us...”

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Jul 20,2018
Minithumbup
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Mark
By: 'Sarah'
Jul 20,2018
1 people found
this helpful
When planning to sell our house, we spoke with a number of Agents and Mark seemed to understand immediately and completely our requirements and we had confidence in his approach and manner. On the basis of this we chose Franklin James to sell our house ...
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Comment on agent fees
Ok as expected for this service
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“A great service......”

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Jul 03,2018
Minithumbup
By: 'Andy'
Jul 03,2018
0 people found
this helpful
David was great throughout the purchase keeping us well informed along the way and helping to reduce delays. Would recommend and will be giving him a call when it's time to sell!...
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N/A
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“Very Helpful!...”

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Jul 02,2018
Minithumbup
By: 'Jake'
Jul 02,2018
1 people found
this helpful
Mark Young was really helpful in showing us a range of suitable flats based on our rather vague needs. Would definitely recommend him to anybody looking to rent in this area! I cannot thank him enough and I know have an idea of the properties ...
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Comment on agent fees
I did not move in the end.
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“Quick and stress-free process...”

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Jun 17,2018
Minithumbup
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Mark
By: 'Dupe78'
Jun 17,2018
0 people found
this helpful
Process was quick and relatively stress-free. Mark was helpful and accommodating of my requirements. Also had great support from the rest of the team - Hilary has been amazing!...
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Comment on agent fees
Fees are excessive. I appreciate this is the case for most agents in London but they are excessive and I think they would struggle to justify fees relative to services provided.
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“all sorted in 2 months...”

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May 21,2018
Minithumbup
By: 'g'
May 21,2018
1 people found
this helpful
The process was pretty smooth, everything was much simpler than I expected. Pretty happy wit the service and the level of support during the process....
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“Excellent and Trust Worthy Service...”

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May 19,2018
Minithumbup
By: 'Chandan'
May 19,2018
5 people found
this helpful
Nicholas has been an outstanding agent from start to finish. As this is my first time renting in the UK, Nicholas helped me thoroughly understand the letting process and managed to answer and explain every query that i had. Although the turn around from offering ...
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“Professional and responsive...”

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May 12,2018
Minithumbup
By: 'Mark'
May 12,2018
0 people found
this helpful
David was a pleasure to deal with. He was open and honest throughout the purchase process and managed expectations well. I'd be happy to sell with him when the time comes to move on....
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N/A
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“Very satisfied...”

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May 07,2018
Minithumbup
By: 'Marcello'
May 07,2018
5 people found
this helpful
He was always available, kind and professional! I will suggest the agent, Nicholas he did a great job for us!...
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He was always available, kind and professional! I will suggest the agency and the agent Nicholas!
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“Great service...”

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May 07,2018
Minithumbup
By: 'Pam'
May 07,2018
0 people found
this helpful
Great service for very friendly staff throughout the initial process. Lee was very helpful in negotiating between the landlord and us (tenant) and offered good advice. Was very responsive throughout the agreement process. After sign-on, Hilary was our property manager who has been very helpful ...
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Comment on agent fees
Fair and reasonable fees
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“Excellent!...”

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May 05,2018
Minithumbup
By: 'Emily'
May 05,2018
0 people found
this helpful
It has been a complete pleasure renting our property from Franklyn James and Dovile. Dovile is always quick to reply to any queries we have and is extremely helpful. She is very open and honest so provides all the information you need to know about ...
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Comment on agent fees
Good
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By: Mike
Sep 18, 2018
View all comments (1)
Dovile is redefining the stigma associated with estate agents. I was taken aback by her positive, can do and honest approach to our enquiry. No ask was too big and her genuine efforts to ensure everything went to plan, was greatly appreciated. Thanks Dovile ...

“Super good...”

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May 04,2018
Minithumbup
By: 'AS'
May 04,2018
1 people found
this helpful
Stephanie helped me to buy my first property in London. She is always available to take my call and its good that she can speak Chinese and put me in touch with Chinese speaking solicitor....
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“Very committed and professional...”

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May 03,2018
Minithumbup
By: 'Tiago'
May 03,2018
1 people found
this helpful
Stephanie was always very professional and committed. Always available to help and kept me update throughout the entire process. I highly recommend her....
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“Mark Young Review...”

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Apr 30,2018
Minithumbup
By: 'Josh'
Apr 30,2018
0 people found
this helpful
Mark did a great job of arranging our viewing, showing us the property and answering all of our follow-up questions. Mark was very quick to respond to email, which was greatly appreciated....
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“My favourite agent...”

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Apr 27,2018
Minithumbup
By: 'Claire'
Apr 27,2018
4 people found
this helpful
It was very refreshing to deal with Anthony on letting my new property. He was pleasant, had accurate knowledge on the area, gave regular updates and found great tenants quickly all while I was 6,000 miles away. I'm very confident in recommending him and his team....
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Comment on agent fees
No one likes to pay fees but for this level of service and efficiency, the fees are very reasonable.
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“Great service provided...”

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Apr 27,2018
Minithumbup
By: 'Lauren'
Apr 27,2018
5 people found
this helpful
Nicholas has been effective and very helpful in helping me and my friend find an apartment. So far everything is going great!...
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Comment on agent fees
Good
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“Nicholas - Great Estate Agent !...”

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Apr 27,2018
Minithumbdown
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Sandy
By: 'Dom'
Apr 27,2018
6 people found
this helpful
Efficient, reasonable, friendly and professional- couldn't ask for more!!! Nicholas went above and beyond to assist. Highly recommend :) Nicholas has been excellent in dealing with email queries - very responsive, diligent and was extremely helpful checking the progress of the property letting process/ stage 5 stars!...
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“Very good....”

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Apr 23,2018
Minithumbup
By: 'Nidhi'
Apr 23,2018
5 people found
this helpful
Antony helped in searching an apartment in Isle of dogs. His attitude is good and gives prompt response, very decent, very dedicated to work and always on time....
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“Dovile "One-of-a-kind"...”

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Apr 15,2018
Minithumbup
By: 'George/Eleni'
Apr 15,2018
0 people found
this helpful
In one word "Perfection". Dovile's services were second to none. From day one she was happy to help with any query of ours. She was literally always there throughout the whole renting process. Not only did she contributed for the whole process to run as ...
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Comment on agent fees
Good
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“Dovile was AMAZING!...”

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Apr 13,2018
Minithumbup
By: 'Mike'
Apr 13,2018
1 people found
this helpful
We previously had our property with another agent for some time, and failed to find the right tennants. We moved to Franklyn James and Dovile immediately had viewings happening, she gave us great (timely) feedback and within a couple of weeks we had tenants moving ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

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London, E14

London, E14



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