94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ...
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We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
Latest Reviews
View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
17th Jan 2023
reviewed by 'Markella'
16th Jan 2023
reviewed by 'Sean V.'
6th Sep 2022
reviewed by 'Kevin'
22nd Aug 2022
reviewed by 'Gary Turner'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 98% | £27,000 | £1,250,000 |
| Lettings | 97% | 97% | £355 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 121 | 3 | 263 | 17 | 123 | 1 | 131 | 2 | 36 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 15,2023
Mar 15,2023
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We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the entire process so seamless at a time when we had already had a sour experience with other property agents. She was extremely polite and sweet ...
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Jan 17,2023
Jan 17,2023
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Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received responses almost immediately regarding any specific inquiries during the process and even now while I am renting the flat....
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Jan 16,2023
Jan 16,2023
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James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the way he managed the process was just right....
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Oct 13,2022
Oct 13,2022
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Top class Agents
Excellent service from start to finish.
Everyone we met that works at Franklyn James Limehouse was professional and an absolute pleasure to deal with.
We viewed the flat with Anthony who was superb and then once we moved in we dealt with ...
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Sep 06,2022
Sep 06,2022
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James handled the sell-side of a property while I was a buyer. I was very impressed with his level of professionalism and effective communication. He is able to liaise with all parties, including the solicitors efficiently and understands priorities on both sides. Would definitely recommend ...
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Aug 22,2022
Aug 22,2022
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James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful for his support and will certainly us him again. Thank you...
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Jun 08,2022
Jun 08,2022
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James was fantastic throughout the entire sale process. He is an agent who willing to go for an extra mile for his client. I would highly recommend him and it was a great pleasure working with him....
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Mar 07,2022
Mar 07,2022
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Danny was outstanding, helped me secure my flat with great efficiency. Very friendly and professional, an asset to your firm....
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Feb 15,2022
Feb 15,2022
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Excellent Service from Inga! as we are overseas buyer looking for professional Landlord service and Inga has pinpointed every need we look for , we even had a verbal online meeting with her for her to explain every detail involved during the landlord letting process.
I ...
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Jan 27,2022
Jan 27,2022
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Very impressed with the targeted information provided by Franklyn James throughout the selling process. A first potential buyer proved to be problematic and was replaced by another (final) buyer at the first opportunity. A delay caused by the leasehold management company was handled as expeditiously ...
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Dec 17,2021
Dec 17,2021
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We have been exceptionally fortunate to have had Charlotte Ashton as our negotiator from the Frankliyn James, Docklands sales team. She has worked tirelessly to sell our property.We have appreciated all her skills and her advice to achieve our sale....
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Nov 28,2021
Nov 28,2021
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We have had excellent service from Gary and Franklyn James whilst we were renting. Gary would be quick to respond to any issues and were able to deal with landlord at a timely manner. Highly recommended!...
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Nov 08,2021
Nov 08,2021
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I needed to sell my London house when it was not a good time as people were moving out of London due to covid to work from home. I chose Adnan and am I pleased I did. He was 100 per cent professional, gave me great ...
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Oct 23,2021
Oct 23,2021
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Great service, very impressed with Inga.
Inga helped me rent my large 2 bedroomed flat on the river. She understood the value on my larger than average flat for the development, pricing accordingly and found quality tenants very quickly...
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Oct 15,2021
Oct 15,2021
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I instructed Inga Frank james To rent my property Inga was extremely professional . I was very impressed when she Rented my property and within two weeks.
I would highly recommend Franklin James...
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Oct 13,2021
Oct 13,2021
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First-time renter and did not know what to expect from the process but Franklyn&James made it less stressful than it would have been. Very happy with our new home!...
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Sep 30,2021
Sep 30,2021
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George was patient and persistent throughout and kept process moving along. It was a lengthy sale with buyers having to secure another mortgage. George stepped in and helped them with this process, he was able to convey my messages across to buyers and we finally ...
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Sep 23,2021
Sep 23,2021
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Danny King has helped us to rent our flat from very beginning to the end. We did everything remotely under his assistance and the procedure was quite smooth. We receive responses almost immediately regarding any specific inquiries during the procedure....
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Sep 22,2021
Sep 22,2021
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George is very thorough and always responds promptly. Our transaction was particularly lengthy and the buyer submitted interminable enquiries and questions which seemed to never end. Despite this, George was persistent and persevering in his efforts to conclude the transaction and was not cowed by ...
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Aug 31,2021
Aug 31,2021
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Very please to have found a very professional agent, Danny K, who understood straight away what myself & family we were looking for and in a very short time he found the perfect property in the Isle of dog. He was able to arrange everything around ...
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Aug 17,2021
Aug 17,2021
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Franklyn James is by far the best agency I dealt with in UK. James is an amazing agent and Gary is very responsive manager....
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Aug 04,2021
Aug 04,2021
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Very responsive whenever we contact Lee or Gary. They have been our Managing Agent since 2015. Completed an excellent pre marketing of the property before it was fit for occupation. The maximum gap between tenancies was 15 days....
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Jun 24,2021
Jun 24,2021
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Very good service - particularly George. Overall experience positive - onboarding was very good (Lee) - strong knowledge of local area and pragmatic over valuation and fees. George was excellent in driving an initial low offer up to a decent level. Also was excellent at ...
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Jun 24,2021
Jun 24,2021
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George Ward is one of the best estate agents I have ever worked with in London. Meticulous and patient, he is always willing to work extra to fulfil my requirements. Take the property which I have just secured as an example and it has only ...
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Jun 05,2021
Jun 05,2021
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An excellent member of the Franklyn James team, Tanzila has been efficient, professional and reliable in communicating and resolving all issues for tenants and landlord alike....
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Jun 04,2021
Jun 04,2021
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Gary and Franklyn James have been outstanding since the first day we became one of their contractors, always on hand and willing to help when needed. It has been an absolute pleasure to work with them to this day....
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Jun 03,2021
Jun 03,2021
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George has helped us with our house sale from the very start all the way through to comletion. At all times, George was very professional, highly responsive and always a pleasure to work with. We have met 2 other agents before meeting Franklyn James for comparison. ...
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Jun 02,2021
Jun 02,2021
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Tanzila is very helpful and responds very quickly to any queries we have had..a pleasure to deal with. Very happy with the service we have received so far...
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Jun 01,2021
Jun 01,2021
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Tanzila has been extremely responsive to any issues at our flat that we have been renting thru Franklyn James. Always open to listening and offering help / solutions....
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Jun 01,2021
Jun 01,2021
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Excellent service provided with a minimal time frame by Mark Kimber and we were able to move to our apartment within 2 weeks. Really happy with the service provided and we were able to view the property on the same day that we requested a viewing ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:37 AM 27/10/2015 by allAgents
Best Estate Agent in E14 
Best Estate Agent in E14 
