Foxtons
3.3/5, 1325 reviews
57% recommended
82% sales valuation accuracy
84% sales fee satisfaction
We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge. show more We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 84% £32,000 £2,995,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 77 265 362 257 21 113 17 51 98
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“wimbledon brunch...”

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Feb 03,2024
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By: 'Dogan'
Feb 03,2024
4 people found
this helpful
i took a appointment Wimbledon brunch . His name is Zak Anwar dont work with him. He cancel two time appointment. He did not give any excuse. He wrote just he has to cancel. My appointment was 3pm . He cancelled 2 pm .What a prefessional company....
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By: Melih
Feb 03, 2024
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First I took appointment at 01 February Thursday 6pm and they cancelled 3 hours before appointment time. They scheduled new meeting 03 February 3pm. Incredibly they cancelled again new appointment 45 min before and I was already arrive the location. I came from 1hr far away just for nothing.Sales advisor Zak Anwar from Wimbledon branch really disappointed me and I never gonna work with Foxtons again. ...

“Jamal is a star!...”

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Feb 01,2024
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Jamal
By: 'Amy Fennell'
Feb 01,2024
0 people found
this helpful
Jamal at the Camden office has recently let my flat and has been an absolute star! He made it so easy and stress free and was a pleasure to work with....
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“I would recommend to look for another agency ......”

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Jan 29,2024
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By: 'Roberta'
Jan 29,2024
1 people found
this helpful
I would recommend to look for another agency . They loosing your key or giving you the wrong key out from different properties . They are good in catching you with high valuation but in the end it’s only their trick ....
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“Jacob Murray from Foxtons London Bridge sold ......”

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Jan 26,2024
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Jacob
By: 'Rosemary'
Jan 26,2024
0 people found
this helpful
Jacob Murray from Foxtons London Bridge sold our flat quickly and professionally for us. He was always respectful, punctual and managed the process extremely well. We would highly recommend him and Foxtons....
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“Excellent service and attention from Mr. Irwin...”

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Jan 24,2024
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Charlie
By: 'Abel Escartín-Molina'
Jan 24,2024
0 people found
this helpful
Excellent service and attention from Mr. Charlie Irwin in the search for my new home. Arriving in the month of December always makes searching for properties complicated; However, Mr. Irwin put in a lot of effort and made this process easier and friendlier! Congratulations and ...
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“I had the best experience with Sherone. She s......”

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Jan 23,2024
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By: 'Meryem'
Jan 23,2024
0 people found
this helpful
I had the best experience with Sherone. She showed me 4 flats, she understood what I wanted. I rented my flat with her. I came from Paris, she explained everything to me and walked through the process. I really recommend her !...
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“Treated Badly lying to the tenant...”

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Jan 18,2024
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By: 'Nicole'
Jan 18,2024
1 people found
this helpful
I am the tenant and they treated me extremely bad. They made promises such as painting the apartment before I moved in and taking off some furniture and when i moved in they lied said that they never assured me anything. Even though on the ...
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“What 3 words? Seamless! Superb! Super Efficie......”

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Jan 11,2024
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By: 'Barrington Anderson'
Jan 11,2024
0 people found
this helpful
What 3 words? Seamless! Superb! Super Efficient!!! (ok 4 Words!) The team...including Jack... Alex and the unseen staff, had made our move seriously quick. Thank you for your help! Most rewarding experience!!...
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“Avoid using Foxtons at all costs. They make a......”

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Jan 09,2024
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By: 'Sophy Dix Perkin'
Jan 09,2024
0 people found
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Avoid using Foxtons at all costs. They make an incredibly hard sell but the property management is non existant. From the moment I moved in, the flat had numerous issues including damp walls and broken appliances. None of which were then fixed for months. During ...
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“Poor...”

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Jan 05,2024
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Dipan
By: 'Paul Jude O'Donnell'
Jan 05,2024
0 people found
this helpful
Very poor communications and service. Treated very badly. Avoid if you can....
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“Look at other letting agents...”

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Jan 02,2024
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By: 'Seth'
Jan 02,2024
0 people found
this helpful
Terrible experience with Foxtons Canary Wharf. My letting agent was tony chan who seemed to constantly be on holiday or be unavailable. We had problems right from the start such as no shower head and mould in the shower. Not what you expect when you ...
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“Avoid at all costs...”

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Dec 22,2023
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By: 'Andrea'
Dec 22,2023
0 people found
this helpful
Disgusting. They are pieces of shit with overpriced properties. They never responded to my enquiries. They never returned my deposit. When I complained, I received no response. I found an incredible property in town through another agency for the same rent they were asking for ...
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“worst real estate ever,NIGHTMARE...”

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Dec 07,2023
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By: 'laura cisneros'
Dec 07,2023
0 people found
this helpful
worst real estate ever, I had the worst experience of my life...never saw in my life such a horrible service, miss of honesty and professionalism and I have seen so many real estate agencies in my life. I had to take a lawyer to ...
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“Unacceptable Service and Unresolved Issues...”

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Dec 04,2023
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By: 'Noelia'
Dec 04,2023
0 people found
this helpful
I am writing this review to express my extreme dissatisfaction with the service provided by Foxtons Agency. We have been experiencing a severe issue with our boiler for an entire week, and the response from Foxtons has been nothing short of appalling. In the heart ...
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“Truly dreadful - read before renting...”

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Nov 29,2023
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Alex
By: 'Michael B'
Nov 29,2023
0 people found
this helpful
Abhorrent experience - avoid renting with them at all costs. The contract is literally worthless as a tenant, landlord is allowed to flout this with no consequences. We've since taken a property with another agent and it was seamless. No property is worth the unnecessary ...
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“Poor customers service...”

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Nov 13,2023
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Jessica
By: 'Giuseppe Carlucci'
Nov 13,2023
0 people found
this helpful
Hi have been trying to get a contract for my girlfriend (joining our tenancy) for 6 months, she moved in 4 months ago and still no contract. I have been talking with them for 6 months about it. They reply to my email every 2 to 3 weeks with no ...
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“Unprofessional unreasonable...”

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Nov 11,2023
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Max
By: 'Sara Mara'
Nov 11,2023
0 people found
this helpful
I had expectations with this agency. They show me 2 flats this agent called Max in Shepherd’s Bush brunch, calling me everyday for new house finally I find the right to put through the offer and suddenly he stop answering and he never comes back ...
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“Awful...”

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Nov 01,2023
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By: 'Andre Ribeiro'
Nov 01,2023
2 people found
this helpful
I had an awful experience with Foxtons. I rented a property with them for nearly 5 years, after being informed that I needed to pay £600 per month by my landlord or else move out. I agreed to move out and the process of the return of ...
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“At best the service we had from Ashley & Ryan (Croydon ......”

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Nov 01,2023
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By: 'Den'
Nov 01,2023
1 people found
this helpful
At best the service we had from Ashley & Ryan (Croydon branch) for our house sale was patronising and reactive. They only responded when we contacted them. At worst they were incompetent and unprofessional. Other than getting our buyers to the property ( fairly easy with internet ...
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“Had two agents use intimidating tactics to fo......”

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Oct 19,2023
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By: 'Jo Levy'
Oct 19,2023
0 people found
this helpful
Had two agents use intimidating tactics to forcefully gain access to the communal entrance of our building by blocking the door and refusing to move to let people view a flat. Disgusting behaviour....
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“Sawing your leg off is more comofrtable than ......”

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Oct 13,2023
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By: 'Nash'
Oct 13,2023
0 people found
this helpful
Sawing your leg off is more comfortable than their service...
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“Nicola was the best,she was super helpful an......”

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Oct 13,2023
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Nicola
By: 'Helena Palmeira'
Oct 13,2023
0 people found
this helpful
Nicola was the best, she was super helpful and responsive every step of the way! The process was fast and stress free and I am very thankful for her help :)...
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“Most corrupt company in the UK: Would give ZE......”

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Oct 10,2023
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By: 'Ariel'
Oct 10,2023
1 people found
this helpful
Most corrupt company in the UK: Would give ZERO stars. Perhaps the single most corrupt, dishonest, predatory company I have ever done business with. They defend slumlords and abdicate responsibility at the highest level in the company. Their lack of due diligence at their rental ...
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By: Lidia
Nov 15, 2023
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Agree with everything you say. I bought a flat through Foxtons who were totally unprofessional. My solicitor was left shocked by what happened. When I complained they denied any responsibility. Be warned Foxtons! You are toast in NW6 and NONE of my property owning friends will ever use your services. They still send me invites to value my property. The same incompetent manager who cost me lots of money and time. The whole experience of moving made me very unwell. Foxtons shouldn't be allowed to ...

“Horrible...”

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Oct 02,2023
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By: 'Nathanel'
Oct 02,2023
0 people found
this helpful
Very bad customer service, interaction, phone and email answer. One of the managers ignored all my phone call and messages. Very unprofessional . Go somewhere else and you will he better served...
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“Absolutely horrendous experience letting my p......”

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Oct 01,2023
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By: 'Jaimie'
Oct 01,2023
3 people found
this helpful
Absolutely horrendous experience letting my property with Foxtons yet again. Switched back to them after 2 years of self-managing and 2 years using Jacksons Streatham who were far more professional. Switched back because I needed a tenancy filling ASAP and wanted to avoid a void period and ...
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“I would not recommend...”

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Oct 01,2023
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By: 'Rudee'
Oct 01,2023
2 people found
this helpful
I would not recommend renters to use this agency or branch in particular. I recently rented with them and they are impatient, misleading and uncompassionate. While these may not be most necessary characteristics of an estate agents, they are still essential to ensure a positive, ...
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“I had Zohra help me out and honestly the best......”

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Sep 29,2023
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z
By: 'Irij'
Sep 29,2023
0 people found
this helpful
I had Zohra help me out and honestly the best service i have ever experienced in my life. Because of my late decisions i didn't have an accomodation til late september. She helped me find affordable accommodations within 2 days. Extremely professional and very friendly....
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“Attiya front Dulwich Foxtons. Very profession......”

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Sep 27,2023
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Anjali
By: 'Grant'
Sep 27,2023
0 people found
this helpful
Attiya front Dulwich Foxtons. Very professional, highly recommended. Ask for her, you can't go wrong!...
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“The team at Foxtons ghost you when it comes t......”

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Sep 25,2023
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By: 'Renter in Hampstead'
Sep 25,2023
0 people found
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The team at Foxtons ghost you when it comes to returning a deposit payment. Waited over a month for a deposit payment to be returned, with no good reason. And then told it would take a further 3-5 days and still waiting. They don't reply ...
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“Landlords and Tenants should avoid Foxtonsfla......”

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Sep 24,2023
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Robert
By: 'RS'
Sep 24,2023
0 people found
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Landlords and Tenants should avoid Foxtonsflation in 2023! The current Letting's Manger Mr Robert Conway at Willesden Green is purely driven by OTE and he inflated a rental valuation from £1100 pcm to £1500 pcm, a whopping 36.36% increase in desperate attempt to stop me walking out of the ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:41 PM 03/12/2015 by allAgents

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