73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country.
show more
Member of Sequence, a national network of over 310 offices around the country.
Latest Reviews
View all Reviews 497
9th Dec 2024
reviewed by 'Oliver'
27th Nov 2024
reviewed by 'Roy'
9th Nov 2024
reviewed by 'John'
8th Nov 2024
reviewed by 'Marvin Smith'
28th Sep 2024
reviewed by 'Aston'
6th Sep 2024
reviewed by 'Gary'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 73% | 72% | £50,000 | £1,554,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 43 | 23 | 37 | 68 | 90 | 46 | 26 | 30 | 23 | 111 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Mar 19,2018
Mar 19,2018
1
people found
this helpful
this helpful
Lots of constructive help from Jane, the Branch lettings manager who met me a number of weeks before this renewal was due, as we had recently had a similar renewal that went over its due date.
Then no feedback, we did a bit of light ...
read full review
read full review
Comment on agent fees
In these difficult circumstances, with rent collected late and at the wrong rate, I have already commented independently that I felt it was ironic that the fees had been deducted OK
Was this helpful?
Yes
Yes
Mar 09,2018
Mar 09,2018
1
people found
this helpful
this helpful
I have used Fox & Sons to rent out a large house in Minehead for the last 15 years. I have always found them to be courteous and helpful, to find good tenants and vett them thoroughly, to provide regular inspection reports and to promptly take care ...
read full review
read full review
Comment on agent fees
The fees seem reasonable given the services provided.
Was this helpful?
Yes
Yes
Mar 09, 2018
View all comments
(1)
Thank you so much for taking the time to leave a review for us... it has been a pleasure to let your property!
We work hard to make sure every client receives personal attention, quick responses and, of course, the best possible rental price for their property!
We look forward to further future business with you. ...
Mar 07,2018
Mar 07,2018
2
people found
this helpful
this helpful
Despite some previous comments, I had no problems at all with F&S. After a very poor performance by the agent I chose originally, F&S took over the sale and ran it in a perfectly acceptable way. I live a long way off, so ...
read full review
read full review
Comment on agent fees
Comparable with all agents
Was this helpful?
Yes
Yes
Mar 07,2018
Mar 07,2018
0
people found
this helpful
this helpful
We were cautious about coming to fox and sons as we didn't have the greatest experience last time out.
However, within 10
Minutes of being there it was vclear it was going to be positive this time.
Dan was fantastic as ever when we came to ...
read full review
read full review
Comment on agent fees
Good and free
Was this helpful?
Yes
Yes
Feb 22,2018
Feb 22,2018
5
people found
this helpful
this helpful
Staff are not very smart and very untrustworthy - they don't seem to know what they are doing, there are much better options in Brighton for buying and selling...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21,2018
Feb 21,2018
2
people found
this helpful
this helpful
Chris Sanderson in the Lettings Department, is highly professional, extremely patient and listens very hard to your requirements. Chris has been our managing agent over the past two years and he is always responsive and helpful. He is experienced and knowledgable and we always turn ...
read full review
read full review
Comment on agent fees
The fees are in line with the competition.
Was this helpful?
Yes
Yes
Feb 20,2018
Feb 20,2018
6
people found
this helpful
this helpful
Was told we would receive our deposit back after 10workings days. After this did not happen I phoned them, they said they would look into it and call me back. They didn't call me back. I phoned again and further explained my situation. My deposit ...
read full review
read full review
Comment on agent fees
Agency fees were ridiculous. Plus they lied to our landlords about who we were just to get us to move into the property
Was this helpful?
Yes
Yes
Feb 01,2018
Feb 01,2018
1
people found
this helpful
this helpful
We are extremely happy that we have Molly back looking after our three flats. She is efficient, reliable and gets the job done!
We have been moved around between agents having a different one for each property which didn't make sense and didn't work for ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 22,2018
Jan 22,2018
0
people found
this helpful
this helpful
In light of a tenant who has been hard to get hold of for months which made access to a property really hard to resolve a boiler problem, Liam dealt with my frustration - and sometimes anger (!) in a really professional way until the situation ...
read full review
read full review
Comment on agent fees
Market value so ok
Was this helpful?
Yes
Yes
Dec 22,2017
Dec 22,2017
1
people found
this helpful
this helpful
We are still waiting to exchange contracts.....since September. The biggest joke is that we were told to use their in-house solicitor who they have a 'good' relationship with.....biggest mistake! We haven't even exchanged contracts but the house next to the one we are ...
read full review
read full review
Comment on agent fees
Part of the fed was to do an open house but nothing happened. When we had one viewing, I showed the buyer around as they did not book an appointment (buyer showed up on my doorstep).
Was this helpful?
Yes
Yes
Jan 08, 2018
View all comments
(1)
What is the name of their in house solicitor? ...
Nov 15,2017
Nov 15,2017
2
people found
this helpful
this helpful
Absolutely shocking service, they couldn't even spell our surname properly even after I tially pointing out. They continually spelt the name of the property incorrectly. They didn't communicate when there was a survey being completed and we came home to a stranger in the house ...
read full review
read full review
Comment on agent fees
They were prepared to negotiate but it was not made clear what the fee would be based on.
Was this helpful?
Yes
Yes
Nov 15,2017
Nov 15,2017
4
people found
this helpful
this helpful
What an absolute disgrace, lacking in common sense, urgency, brains, morals, decency and customer service. Currently many thousands of pounds down due to outright lies.
Do yourself an emormous favour and avoid at all costs...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 05,2017
Nov 05,2017
7
people found
this helpful
this helpful
Such a scoundral letting agent they are with huge fees for everything and then they together precision will loot you in deduction of security deposit. It's highly advised to stay away from....
read full review
read full review
Comment on agent fees
Very very bad
Was this helpful?
Yes
Yes
Feb 12, 2018
View all comments
(1)
I fully agree with you. I recommend from personal experienze to cross the street and change the sidewalk when you pass this agency. ...
Nov 04,2017
Nov 04,2017
1
people found
this helpful
this helpful
Totally avoid this company they have been unprofessional from the start to finish I even tried to complain 3 times to the area manager but he never even bothered replying! So you know what they say lead from the top down! My house sale fell through ...
read full review
read full review
Comment on agent fees
Expensive!
Was this helpful?
Yes
Yes
Nov 03,2017
Nov 03,2017
1
people found
this helpful
this helpful
I cannot reccomend Scott the mortgage broker at Fox and Sons highly enough. Myself and my partner had, had a terrible time trying to get a mortgage with a ccj on our credit history. Scott worked quick and efficiently to get us a brilliant deal ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2017
Oct 22,2017
3
people found
this helpful
this helpful
My mother recently sold her bungalow with Fox and Sons and although they managed to sell the property the service afterwards was abysmal.
Firstly we were informed that the buyers were cash buyers which turned out to be a lie which was very disappointing as ...
read full review
read full review
Comment on agent fees
In view of service very overpriced
Was this helpful?
Yes
Yes
Oct 10,2017
Oct 10,2017
3
people found
this helpful
this helpful
The worst estate agent I have ever dealt with,lazy,arrogant,liars and expensive.
Totally incompetent,used 3 year old photos for marketing,lied about viewings and constantly sided with the buyer not myself as the vendor.
9 and a half months to sell a one bed ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2017
Oct 01,2017
1
people found
this helpful
this helpful
I have recently sold a property with fox and sons and they were nothing but amazing. We received feedback after every viewing. When we had offers Peter was the person we dealt with and he he achieved a RECORD price for us. Peter and Alex ...
read full review
read full review
Comment on agent fees
The fees we paid were similar to all agents but the service was head and shoulders above
Was this helpful?
Yes
Yes
Sep 28,2017
Sep 28,2017
1
people found
this helpful
this helpful
Ryan Taws!! - What wonderful communication this gentleman has! He was considerate, very helpful, with a lovely telephone manner, and friendly when I had the pleasure of meeting him. He had good knowledge of all the properties available and was able to answer any question ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Sep 25,2017
Sep 25,2017
9
people found
this helpful
this helpful
From start to finish Fox And Sons were awful!!!
Bought a converted flat which was probably shown a little too early but so many empty promises of people getting back to us with never happened.
As completion drew near we wanted to have a view ...
read full review
read full review
Comment on agent fees
N A
Was this helpful?
Yes
Yes
Sep 07,2017
Sep 07,2017
2
people found
this helpful
this helpful
Rented property with Fox and Sons for 3 years. Absolute nightmare. Hassle getting and repairs required - 7 weeks without hot water as boiler broken and Sequence (who own F&S) couldn't seem to care less. Refused to fix faulty electrics, refused to acknowledge mould was structural ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04,2017
Sep 04,2017
4
people found
this helpful
this helpful
Poor service from start to finish when buying property. Lacking in professionalism, competency and customer focus. Very hard to get clear, open and honest communication from them. Would not recommend to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2017
Aug 25,2017
3
people found
this helpful
this helpful
Fairly aggressive telephone manner and not listening to what's being said. Putting words in my mouth and claiming I'd suggested or said something that I hadn't. Forcing a tenant to pay for time in a property before they'd even received the keys is outrageous, but ...
read full review
read full review
Comment on agent fees
Extortionate
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
2
people found
this helpful
this helpful
Appalling service - damaged my property and never made good despite many promises, left my property unlocked and open, took money for some terrible photos and never reimbursed as promised - totally unprofessional! And also, couldn't sell a house that immediately sold elsewhere!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2017
Aug 22,2017
0
people found
this helpful
this helpful
Fox's team, led by Edward Middle provided an outstanding service in the sale of our property. Their knowledge of the market, web presentation and performance when showing clients around made a material difference in our sale and we had complete confidence in them at all ...
read full review
read full review
Comment on agent fees
We gladly paid their very fair fees. They were mid market and worth every penny.
Was this helpful?
Yes
Yes
Aug 20,2017
Aug 20,2017
2
people found
this helpful
this helpful
We were disgusted with the poor service we got from fox and sons Winchester. We started off with the lady who we paid our holding fee left and our house got put back on the market! Then we finally got in touch with Kevin and ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Oct 11, 2018
View all comments
(1)
Rang and emailed repeatedly on a daily (sometimes twice daily) basis to view advertised rental. No calls back. Eventually told rental had gone. Having recently sold my property, I am in the fortunate position of being able to pay upfront fees a year in advance if required. Too bad you landlords who missed out. I will never use this company to rent, buy, sell or let. ...
Aug 02,2017
Aug 02,2017
5
people found
this helpful
this helpful
Had my house valued, however went with another agent due to lower fees.
However what I didn't realise is you end up on a mailing list that is impossible to be removed from! I have unsubscribed 6 times in the last year (just checked) and I ...
read full review
read full review
Comment on agent fees
Higher than others
Was this helpful?
Yes
Yes
Jul 26,2017
Jul 26,2017
3
people found
this helpful
this helpful
Horrible experience. DO NOT LET THEM HANDLE YOUR TENANCY AGREEMENTS. EXTREMELY DISSATISFIED.
As a tenant I felt like they had no intention in solving my issues. In fact after several attempts we lost hope and to date several of the initial complaints we had the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2017
Jul 17,2017
1
people found
this helpful
this helpful
We are very happy with the service that Fox & Sons Kemptown have provided with our purchase of property in Brighton. All the staff have been very professional and responsive. The branch manager has been particularly helpful in facilitating the contact with the solicitor of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2017
Jul 08,2017
1
people found
this helpful
this helpful
Total rip offs never again with fox&sons. Refusing to pay me back my money when am not staying at the property and now they want me to keep paying for the rent..this does not make any sense at all 😠ðŸ˜
Will not recommend it ...
read full review
read full review
Comment on agent fees
Agency fee is as bad too
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Estate Agent in Hove 
