73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country.
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Member of Sequence, a national network of over 310 offices around the country.
Latest Reviews
View all Reviews 495
9th Nov 2024
reviewed by 'John'
8th Nov 2024
reviewed by 'Marvin Smith'
28th Sep 2024
reviewed by 'Aston'
6th Sep 2024
reviewed by 'Gary'
19th Aug 2024
reviewed by 'Simon Emmett'
15th Aug 2024
reviewed by 'Mrs King'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 73% | 72% | £50,000 | £1,554,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 43 | 23 | 37 | 68 | 89 | 46 | 26 | 30 | 22 | 111 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Oct 01,2018
Oct 01,2018
1
people found
this helpful
this helpful
Very unprofessional, incompetent and lying agency. They were promising everything when they were asked about property and none were true. I had to move out from previozs accomodation on exact date and they confirmed 3 times that property would be ready to move in before that. ...
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Comment on agent fees
Too high for lousy and unprofessional service they provide
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Sep 26,2018
Sep 26,2018
0
people found
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The agency is the worst agency that I had to deal with. The agent and more particularly the Branch letting Manager are incompetent, rude, lazy and disrespectful with customers. They provided me with misleading information when advertising and showing the flat that I wanted to ...
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Comment on agent fees
The fees are too high considering that I have been doing everything to get things done. I don't understand how they justify such fees
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Sep 22,2018
Sep 22,2018
1
people found
this helpful
this helpful
I have just sold through fox and sons our house was in old town. Very professional and lived upto everything they promised. Highly recommend and a first class team
Thankyou...
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Comment on agent fees
Worth every penny
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Sep 12,2018
Sep 12,2018
0
people found
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I can not praise fox and sons highly enough. They helped us so much and were so kind professional and reassuring. I have always been greeted with kindness and a friendly voice. All the girls are lovely and I wouldn't ever use anyone else. Well ...
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Comment on agent fees
Good
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Aug 15,2018
Aug 15,2018
0
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this helpful
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We recently viewed a property and was shown round by Alex and found him to be charming and very helpful in every way...
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Aug 08,2018
Aug 08,2018
1
people found
this helpful
this helpful
I would like to thank Luke Taylor at Fox and sons management centre for his superb service. Nothing has been too much trouble for him and all my issues as a tenant were handled quickly, in a friendly and professional manner.
As someone new to ...
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Aug 02,2018
Aug 02,2018
0
people found
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I would like to confirm how happy I am with the level of professionalism shown by staff of this agency, in particular, Abby Brookes, Abbey Fidgeon, and Katie Baker.
I am now onto my second Let with them and everything has been handled very smoothly....
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Comment on agent fees
Clear and transparent
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Jul 31,2018
Jul 31,2018
0
people found
this helpful
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Would highly recommend Anthony at Fox and Sons lettings was excellent from start to finish kept us informed did what he said he would do, made the whole process easy and stress free. Kind polite and informative. Would use again....
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Comment on agent fees
Fees explained fullyno hidden charges,
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Jul 31,2018
Jul 31,2018
0
people found
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As one tenant moved out the new tenant moved in. As a landlord you can't ask for more than that (and this happened on 2 properties at the same time). Amazing service, would definitely recommend and will be using again...
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Comment on agent fees
Worth the money
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Jul 24,2018
Jul 24,2018
8
people found
this helpful
this helpful
the staff are the dreadful, they dont know what they are doing and lie the whole time, the worst estate agents I have ever dealt with - simply awful. PLEASE AVOID...
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Comment on agent fees
fees okay but service awful
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Jul 24,2018
Jul 24,2018
0
people found
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I used to think that all estate agents were as depicted on tv - grasping and a bit shady (I did grow up in London)... but my experience with Aston and Dmitri and all the staff at Fox's has been a pure pleasure and taken ...
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Comment on agent fees
Perfectly acceptable
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Jul 09,2018
Jul 09,2018
1
people found
this helpful
this helpful
I recently used fox and sons to sell my home in Eastbourne and was not disappointed! I called out fox and sons as I know they have sold quite a few in my area and had a young man named Travis round to see me. ...
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Comment on agent fees
Higher than some cheaper agents but you get what you pay for.
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Jul 06,2018
Jul 06,2018
1
people found
this helpful
this helpful
We have just sold through fox and sons. What a delight updates the whole way through. Inspirational when it comes to the marketing and plan on how to sell out house. Would highly recommend...
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Comment on agent fees
Average not the cheapest but not too expensive. But people shop at Waitrose for a reason. If you get what I’m saying!
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Jun 26,2018
Jun 26,2018
2
people found
this helpful
this helpful
Taken 7 months of total nonsense from complete amateurs to sell a property i would not recommend these cowboys If all there offices are of this caliber i am surprised they are still open for business...
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Comment on agent fees
After the rubbish performance I would like a refund But knowing these cowboys unlikely and just shrug there shoulders
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Jun 07,2018
Jun 07,2018
8
people found
this helpful
this helpful
Called Fox & Sons Eastbourne to arrange a viewing. They called back and the agent was trying to book me with their mortgage adviser. Although I repeatedly, more than 3 times, said that I had my broker and was not interested, he kept insisting "Don't you want ...
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Jun 05,2018
Jun 05,2018
1
people found
this helpful
this helpful
Tried to sell us a house that hadn't even been through probate! Let us pay out for searches and solicitors fees knowing it could take another 6 months for probate to go through. Kept saying the paperwork was on their desk and just needed posting but ...
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Jun 01,2018
Jun 01,2018
2
people found
this helpful
this helpful
Worked alongside Jodie to resolve an electrical work order. Her passion for delivering an outstanding service to her Customers is second to none. We were so impressed at not only the speed of her communications , Excellent job detail and check in during and after the ...
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Comment on agent fees
Good
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Yes
May 17,2018
May 17,2018
1
people found
this helpful
this helpful
Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating your ...
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Comment on agent fees
Good
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Apr 30,2018
Apr 30,2018
0
people found
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I have been extremely pleased with the service and results of my sale of my property with your branch and with all the help and all the requests and queries were dealt with very promptly. Very pleased all round....
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Comment on agent fees
Seems to be average
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Apr 27,2018
Apr 27,2018
0
people found
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Top marks go to Syreeta Alexis who is friendly, efficient and quite simply gets the job done! She instinctively knows the best way to resolve an issue for the Landlord and Tenant. This is one of the reasons for staying with this agency!...
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Comment on agent fees
N/A
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Apr 18,2018
Apr 18,2018
3
people found
this helpful
this helpful
Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to ...
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Comment on agent fees
Higher than the high street average. Which I initially took as a sign of quality.
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Apr 17,2018
Apr 17,2018
7
people found
this helpful
this helpful
I was just charged £120 for referencing and £210 for "Tenancy Agreement". (For a 1 bed flat for 1person). When I baulked at the gouging, she said it was a really great document of 44 pages as though that was going to impress me. Estate agents are becoming millionaires ...
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Comment on agent fees
Absolute excrement.
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Apr 12,2018
Apr 12,2018
1
people found
this helpful
this helpful
Purchased a property which was been managed by the letting agents department. Fees too excessive to continue. Notice given, Communication very poor, emails sent to recover rent which had been paid to letting agent, failure to return the rent in timely manner.
Very awkward to ...
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Comment on agent fees
Bad
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Apr 05,2018
Apr 05,2018
0
people found
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I was absolutely thrilled with the service I received from Sarah during my rental of a property through a Fox and Sons - she was always polite and helpful. However, the biggest hurdle I find is when leaving a property - I have know agencies ...
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Comment on agent fees
Fees are the same as most places.
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Mar 29,2018
Mar 29,2018
2
people found
this helpful
this helpful
Having not sold a property through fox and sons I thought I would try them out having heard a few good things about them. Initially Josh came round to the house, very professional and honest which as a salesman myself is a great way to ...
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Comment on agent fees
Can never be good handing over money but you pay for what you get.
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Mar 27,2018
Mar 27,2018
0
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I would like to say a BIG THANK YOU to ALEX JACKSON.
He helped me several times with property issues and he managed to fix everything in a day. He is a kind person as well and a pleasure to speak with him. In a ...
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Mar 27,2018
Mar 27,2018
0
people found
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we approached fox and son due to being a long established respected company to sell our house we were not disappointed.on entering the office in Weymouth we were greeted by the manager we now know as Stuart who introduced a member of his team ...
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Mar 22,2018
Mar 22,2018
2
people found
this helpful
this helpful
Worse agency in the world listed my property with them in 2 weeks they had managed 1 viewing with a lady clearly not suitable for her (i could tell with in 5 min of her being here)
They try to fob u off when u ask questions
I ...
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Mar 23, 2018
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(1)
Good Morning,
I am the Branch Manager of Fox & Sons Southsea and I am a young lady, so I am not sure if you have got the right agency especially as none of the problems above would happen in my office I can assure you. We have very strict and thorough applicant registration process and we are the top selling agent in Southsea currently so have a huge database of buyers and all of our properties get regular viewings. Please od call me on 02392293100 to discuss this matter please.
Many than ...
Mar 19,2018
Mar 19,2018
1
people found
this helpful
this helpful
Lots of constructive help from Jane, the Branch lettings manager who met me a number of weeks before this renewal was due, as we had recently had a similar renewal that went over its due date.
Then no feedback, we did a bit of light ...
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Comment on agent fees
In these difficult circumstances, with rent collected late and at the wrong rate, I have already commented independently that I felt it was ironic that the fees had been deducted OK
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Mar 09,2018
Mar 09,2018
1
people found
this helpful
this helpful
I have used Fox & Sons to rent out a large house in Minehead for the last 15 years. I have always found them to be courteous and helpful, to find good tenants and vett them thoroughly, to provide regular inspection reports and to promptly take care ...
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Comment on agent fees
The fees seem reasonable given the services provided.
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Mar 09, 2018
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(1)
Thank you so much for taking the time to leave a review for us... it has been a pleasure to let your property!
We work hard to make sure every client receives personal attention, quick responses and, of course, the best possible rental price for their property!
We look forward to further future business with you. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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