Member of Sequence, a national network of over 310 offices around the country.show more
Member of Sequence, a national network of over 310 offices around the country.
“We found a house that we thought would be perfect ......”
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1 Star Review
Apr 21,2012
By:
'Gandalfthewizard'
Apr 21,2012
Branch: Waterlooville, 81B London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Waterlooville, 81B London Road
Sales (Prospective customer)
Postcode:
7people found this helpful
We found a house that we thought would be perfect for us and engaged fox and sons to arrange a viewing. When we arrived at the agreed time, the agent was just going in with another family and asked that we wait outside so we ... read full review
“Bought a property using this agent and have had nothing ......”
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1 Star Review
Apr 16,2012
By:
'SPIKE-GAS'
Apr 16,2012
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
6people found this helpful
Bought a property using this agent and have had nothing but trouble with them. At first they insisted that we use their own financial services to enable us to obtain a buyers incentive. Turned out to be a scam to increase the selling price which ... read full review
What agent could do to change your mind?
Change the staff and start again with a good attitude would be a minimal requirement for this lot!
“I am afraid that I have to agree with many ......”
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1 Star Review
Apr 04,2012
By:
'VERY'
Apr 04,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
5people found this helpful
I am afraid that I have to agree with many of the other comments on this website - I only wish I had found it earlier. Do not use this agent. Vendors beware! They charge a fixed fee (rather than a percentage of the sale ... read full review
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(1)
This guy clearly knows nothing we work on a no sale no fee basis u signed the agreement deal with it ! And surely you would want to know that Foxs are dealing with the purchasers mortgage as again as we work on a no sale no fee basis it will go through quicker mening you get your money sooner ...
“This estate agent has obsessively tried to gain my custom ......”
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1 Star Review
Jan 07,2012
By:
'FMM658'
Jan 07,2012
Branch: Portsmouth, 126 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Portsmouth, 126 London Road
Sales (Prospective customer)
Postcode:
4people found this helpful
This estate agent has obsessively tried to gain my custom from another estate agent without any approach from myself. Frequent mailings and business cards through my door have been a constant throughout my efforts to sell my house. At no point did i seek help ... read full review
“Can't believe these people are still in a job.1. We ......”
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1 Star Review
Dec 22,2011
By:
'Jon'
Dec 22,2011
Branch: Portsmouth, 126 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Portsmouth, 126 London Road
Sales (Prospective customer)
Postcode:
5people found this helpful
Can't believe these people are still in a job.
1. We are told that they can get a good price for the property and will have it sold in 12 weeks. Well 18 months later they have taken the property off the market because we refused to lose ... read full review
What agent could do to change your mind?
I am just glad that all dealings with this esate agent are now over, and I know that I will never have to deal with them again.
“I tried to buy a property advertised with Fox and ......”
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1 Star Review
Sep 02,2011
By:
'Cheesed'
Sep 02,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
4people found this helpful
I tried to buy a property advertised with Fox and Sons in 2010. They tried to dissuade me stating that another buyer was already in place -i.e one of their preferred buyers, despite the house only being advertised that day.
I submitted a higher than ... read full review
What agent could do to change your mind?
I would never use them again. they are total sharks.
“Unfortunately they conform to the stereotypical estate agent as being ......”
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1 Star Review
Jun 02,2011
By:
'abc123'
Jun 02,2011
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
8people found this helpful
Unfortunately they conform to the stereotypical estate agent as being untrustworthy and will say anything to get a sale. I offered the full asking price for a flat which the agent previously said hadn't received much interest. Suddenly someone else also apparently offers the full ... read full review
“Where shall I start? Awful service from start to finish, ......”
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1 Star Review
Mar 18,2011
By:
'Michelle'
Mar 18,2011
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
7people found this helpful
Where shall I start? Awful service from start to finish, paid managing fees monthly but they didn't manage it. Had a tenant who didn't pay rent, no support, no return calls, no return emails, eventually after a year tenant evicted through Court...nearly caused a ... read full review
“The category says 'sold'. Well it never came to that. ......”
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2 Star Review
Mar 11,2011
By:
'Pobinr'
Mar 11,2011
Branch: Southampton, 390C Bitterne Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Southampton, 390C Bitterne Road
Sales (as a Vendor)
Postcode:
6people found this helpful
The category says 'sold'. Well it never came to that. The negotiators let people in to view the property without pointing out any of the details. In other words they were nothing more than door openers! After 3 months still no floor plans appeared. Why would ... read full review
“After many years being a tenant and a glowing reference ......”
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1 Star Review
Mar 10,2011
By:
'disgusted'
Mar 10,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6people found this helpful
After many years being a tenant and a glowing reference I had a telephone call from the agent to say they had lost my paperwork for my move and could I come in to sign new ones. I explained i would not sign anything until ... read full review
“I viewed several properties with Fox & Sons, and I found ......”
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5 Star Review
Mar 08,2011
By:
'Happybuyer'
Mar 08,2011
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
I viewed several properties with Fox & Sons, and I found the team very helpful, local knowledge was excellent and very flexible they also showed me round all the properties I wanted to look at without the vendor being in which I found made the process ... read full review
“I wish I had found this website before I chose ......”
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1 Star Review
Mar 02,2011
By:
'Paula'
Mar 02,2011
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
4people found this helpful
I wish I had found this website before I chose Fox and Sons! Their customer service has been awful, they never return our calls, the guy in charge of our case left to join another branch and never told us (we found out when I ... read full review
“Sale has still not gone through even after 6 months even ......”
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1 Star Review
Feb 07,2011
By:
'Baroo'
Feb 07,2011
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
5people found this helpful
Sale has still not gone through even after 6 months even though I was told it would take 28 days. The staff at Eastbourne also informed me that I would be buying into share of the freehold. They went back on their word and the staff are ... read full review
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(2)
If they haven't kept to their agreement ie not putting you on all the websites they say, increasing the vat even though they said it would stay the same if I sign today!! Can you get your money back? ...
“Although I did not end up buying a property from ......”
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5 Star Review
Jan 26,2011
By:
'jules'
Jan 26,2011
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
Although I did not end up buying a property from Fox & Sons I thought the service I received was great. Both Tom Coffey & Alex Napper were really friendly and helpful and keen to be of service. I would recommend them.... read full review
“I could not recommend Fox & Sons on the basis of ......”
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2 Star Review
Jan 23,2011
By:
'Russell'
Jan 23,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
I could not recommend Fox & Sons on the basis of my experience last year. I used them but I never really felt comfortable at any time. In fact I often felt really uneasy, and with hindsight I wish I had gone elsewhere. Since my experience, ... read full review
“Thank you to all the staff at the Mutley Plain ......”
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5 Star Review
Oct 14,2010
By:
'sandra'
Oct 14,2010
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0people found this helpful
Thank you to all the staff at the Mutley Plain branch. They really looked after us an we will definiately go back to them when we move again.... read full review
“Fox & Sons have had my property on the market since ......”
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1 Star Review
Oct 13,2010
By:
'rumtum'
Oct 13,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
Fox & Sons have had my property on the market since Jan 2010 I have had1 viewing and 2 phone calls from them updating me on sale. The office staff is very abrupt and their attitude towards customers stinks. They have taken a ... read full review
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(1)
Yo ho the exact same reason, exact same branch ,a non returnable ...
“Fox and Sons are a useless bunch. I want to ......”
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1 Star Review
Sep 28,2010
By:
'Pedro'
Sep 28,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
Fox and Sons are a useless bunch. I want to buy a property and I specify a time on three days and they can't make any of them. I'm phoning on a Tuesday and I can't see the house until the following Monday! I'm glad ... read full review
“My property has been up for sale with Fox and ......”
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1 Star Review
Aug 27,2010
By:
'Spider'
Aug 27,2010
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
4people found this helpful
My property has been up for sale with Fox and Sons for over two years. Their unprofessional staff are keen to sell my property at a 'knock down' price. An asking price which has already been reduced by ... read full review
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(1)
This is appalling and I am not surprised. A local person told me that F * Sons were not interested in selling for me because I rejected their mortgage arrangements. Mad, as I have my own in place already and am approaching retirement anyway! "last time buyer" in fact!! ...
“I had a really good experience from them. I was ......”
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5 Star Review
Aug 18,2010
By:
'chas'
Aug 18,2010
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0people found this helpful
I had a really good experience from them. I was anxious at the start as they seemed almost too keen to capture my custom, but they did well: - efficient and speedy in response, effective, friendly and attentive, and happy to consult. I was selling ... read full review
“We have had a very bad experience with Fox and ......”
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1 Star Review
Jul 28,2010
By:
'smartie'
Jul 28,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
We have had a very bad experience with Fox and Sons we were told we had to see their mortgage advisor as we would need to prove our situation and any offers couldn't be taken seriously until then, we had a few viewings right at ... read full review
“Our experience was that through a very difficult time with ......”
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5 Star Review
Jul 21,2010
By:
'Chris'
Jul 21,2010
Branch: Hedge End, 5 St Johns Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Hedge End, 5 St Johns Road
Sales (as a Vendor)
Postcode:
0people found this helpful
Our experience was that through a very difficult time with the chain we had Fox & Son were absolutely excellent. Quinnel in particular went out of his way, was always happy and an absolute pleasure to deal with. We move at last in 2 days.... read full review
“We have been on the market with Fox & Sons Haywards ......”
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1 Star Review
Jul 19,2010
By:
'disgruntled'
Jul 19,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3people found this helpful
We have been on the market with Fox & Sons Haywards Heath for nealry 2 months and have had a very low number of viewings, despite having an 'open day' which was the feature that attracted us to Fox & Sons in the first place.
We have found ... read full review
“We have tried to buy a property through Fox & Sons, ......”
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1 Star Review
Jul 13,2010
By:
'BS'
Jul 13,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3people found this helpful
We have tried to buy a property through Fox & Sons, but we were basically blackmailed to attend a mortgage appointment otherwise our offer would not be put forward to the vendors in a favourable light. Even though we have our finances in place, they would ... read full review
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(1)
When I was a vendor it was really important to me that buyers properly checked out i.e there chain and financial position I don't understant why you wouldn't go in to do that after all a house purchase is one of the biggest decsions you will ever make. It sounds to me that the agent is doing there job. I used Fox & Sons to sell a property for me and they explained as part of there service they will properly check all potential buyers that make an offer on my home. ...
“In my experience Fox and Sons have no concept of ......”
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1 Star Review
Jul 08,2010
By:
'Florence'
Jul 08,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4people found this helpful
In my experience Fox and Sons have no concept of the tenant's point of view. Unhelpful, unresponsive staff - including the manager. Absolutely no ethics whatsoever. No courtesy. Virtually no service/customer care. Employees seem to be overworked, understaffed and undertrained, doing less than the ... read full review
“Please dont use Foxes and Sons. Like other sellers I ......”
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1 Star Review
Jul 02,2010
By:
'sonicmagic'
Jul 02,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
4people found this helpful
Please dont use Foxes and Sons. Like other sellers I was promised lots of viweings and the property would be sold very quickly. Their customer service is non exisent , they don't return calls, no feedback, don't even believe the two viewings were guinuene. I went ... read full review
“My dealings with Fareham branch and their staff can only ......”
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1 Star Review
Jul 01,2010
By:
'never'
Jul 01,2010
Branch: Fareham, 2-4 West Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Fareham, 2-4 West Street
Sales (Prospective customer)
Postcode:
2people found this helpful
My dealings with Fareham branch and their staff can only be described as the worst service I have ever encountered. Rude, ignorant, unhelpful people I have ever had the misfortune to come into contact with. Lure you in, promises promises, as soon as the've got ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.