Fox & Sons
2.8/5, 497 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

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Latest Reviews

 View all Reviews 497
9th Dec 2024
reviewed by 'Oliver'
“Amazing experience with the team, they have really guided me and my partner on the journey to buying our first ......”
27th Nov 2024
reviewed by 'Roy'
“We recently sold our flat in Shoreham by Sea with Scott acting for us. He was very knowledgeable and also ......”
9th Nov 2024
reviewed by 'John'
“Couldn’t praise the letting agent who handled my move enough Olivia Rennie what a very pleasant young lady .you ......”
8th Nov 2024
reviewed by 'Marvin Smith'
“Thanks Marvin for getting us our mortgage offer, really appreciate your support and your amazing drive. We are really grateful.......”
28th Sep 2024
reviewed by 'Aston'
“Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee ......”
6th Sep 2024
reviewed by 'Gary'
“Matt Bradbury went the extra mile in trying to find our next home. He was very friendly,knowledgeable and professional ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 37 68 90 46 26 30 23 111
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Fox & Sons Branches (view all 62)
Amesbury Salisbury, SP4
Axminster, EX13
Bexhill on Sea, TN40
Bognor Regis, PO21
Bournemouth, BH9
Burgess Hill, RH15
Chandlers Ford, SO53
Crawley, RH10

“They are selling a house that does not have any ......”

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Oct 15,2013
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By: 'ANGRY'
Oct 15,2013
2 people found
this helpful
They are selling a house that does not have any planning and or covenant consent for residential use. They are acting very dishonestly don't care about all their clients solicitors charges that they have accrued. by selling properties or property that ARE a (MICKY MOUSE) ...
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What agent could do to change your mind?
TO BE HONEST AND TRUTHFUL
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“I have left it a couple of months to write ......”

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Oct 04,2013
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By: 'Angry'
Oct 04,2013
10 people found
this helpful
I have left it a couple of months to write this review to see if the red mist cleared, but it hasn't!! Fox & Sons gave me the most consistently diabolical service that I have EVER received. From the manipulation techniques used in the value/negotiation (...
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“This branch of Fox &Sons is staffed by young, enthusiastic ......”

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Sep 28,2013
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nick
By: 'Christine'
Sep 28,2013
1 people found
this helpful
This branch of Fox &Sons is staffed by young, enthusiastic and tenacious people. They are always available. And they deliver what they promise. I dealt mostly with Nick, who is brilliant. He really went the extra mile for me. Also dealt with Dominic, Tom and ...
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“I am utterly disgusted by the customer service i have ......”

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Sep 23,2013
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By: 'Annoyed'
Sep 23,2013
3 people found
this helpful
I am utterly disgusted by the customer service i have received from Fox & Sons (North End). Firstly, I tried to register with them, so that they would send through new properties on the market. I was told that they would not put me on the ...
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By: Qgibelo
Sep 02, 2018
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Too big for their boots and never follow anything up for landlords who pay for the services!! You never get any update for anything ,no matter how big the problem is until you phone them or attend personally and you get the twitching and rolling eyes signalling annoyance. Useless bunch of good for nothing lettings and property management team! I wonder if they would treat customers any differently if this was a family run business than when it was a prvt company? ...

“I responded to a "Fox and Sons have sold another ......”

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Aug 31,2013
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Christopher
By: 'GP'
Aug 31,2013
6 people found
this helpful
I responded to a "Fox and Sons have sold another property in your road........ and searching (on behalf) of disappointed purchaser who lost out on......." etc. After a visit from their Sales Negotiator at which we agreed a 1% commission (on a £500,000 house) I visited the ...
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By: Jackie
Jul 22, 2017
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I totally agree with GP,s comments. Communication is awful or non. We had people turn up to view the property we knew nothing about and also no shows on arranged viewings the agent was the no show. Foxs if possible nil points. ...

“Do not touch this agency with a barge pole! We ......”

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Aug 29,2013
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By: 'Brighonite'
Aug 29,2013
7 people found
this helpful
Do not touch this agency with a barge pole! We sold our house through them and the stress caused was unbelievable. We took a much lower offer on our own property based on lies about our buyer, the whole process was dragged out for months ...
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“This feels like stating the obvious but OMG Fox & Sons ......”

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Aug 09,2013
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By: 'Still'
Aug 09,2013
3 people found
this helpful
This feels like stating the obvious but OMG Fox & Sons are the most inefficient, appalling, lazy, useless bunch of agents on the planet. I know everyone has horror stories about estate agents (why ARE they so hopeless? It's not a difficult job after all.) but ...
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What agent could do to change your mind?
Just replying to emails & calls occasionally would be a step in the right direction. Keeping clients informed just once or twice would be a huge leap forward. Maybe handing on offers to the vendor occasionally?! I know: that's a really radical idea & you're probably not up to that yet. Bwhahahahahaha. Worst. Agents. Evah.
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“We are in a process of buying a house from ......”

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Jul 01,2013
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By: 'Unhappy'
Jul 01,2013
1 people found
this helpful
We are in a process of buying a house from Fox and Sons they are really cheats they keep changing their words after agreeing for a price they still keep nagging and asked us to increase our offer aperture from that they are also creating ...
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“This Company is only interested in people taking out mortgages ......”

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Jun 09,2013
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By: 'unhappy'
Jun 09,2013
10 people found
this helpful
This Company is only interested in people taking out mortgages with them, be warned if you do not use the in house mortgage advisor you will loose the property, and be warned when you are ask for you bank details, she will be taken money ...
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What agent could do to change your mind?
They could of told me upfront about there fees and that they would be deducting them from me, at the meeting.
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“I had been renting out my property out for many ......”

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May 23,2013
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Chris
By: 'Surrey77'
May 23,2013
20 people found
this helpful
I had been renting out my property out for many years with the Bournemouth branch of Fox & Sons with no problems or concerns and had always been very happy with the service I had received from this branch. I received a call from Chris Myers ...
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“Livid! Viewed property with this agent ( who give other agents ......”

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Apr 25,2013
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By: 'Jamie'
Apr 25,2013
21 people found
this helpful
Livid! Viewed property with this agent ( who give other agents such a bad name) offered on the spot Offer accepted week later BUT was pretty much bullied & blackmailed into getting a mortgage through them even though we had a few mortgage offers already. Agent told ...
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What agent could do to change your mind?
Stop trading! Stop using false conditions on buyers / sellers
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“I used to be a tenant with this letting agency ......”

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Apr 03,2013
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By: 'John'
Apr 03,2013
13 people found
this helpful
I used to be a tenant with this letting agency and they are so incompotent that it would be amusing if you did not actually need to be dealing with them. Any basic operation appears to be too much to implement correctly. Cleaning before moving ...
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“DO NOT rent your property with this company sequence take ......”

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Apr 02,2013
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By: 'unhappy'
Apr 02,2013
4 people found
this helpful
DO NOT rent your property with this company sequence take your money but do not provide the service that you pay for you cannot have peace of mind when you use this company you might as well save your money i had a complete service ...
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“I have recently dealt with Fox and Sons of lewes ......”

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Mar 29,2013
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Dominic
By: 'Tim'
Mar 29,2013
1 people found
this helpful
I have recently dealt with Fox and Sons of lewes road and dealt with both Dominic and Angela I have found them to be very professional and quite refreshingly told me directly and honestly how things were going with the purchase. After great service and ...
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“OMG where do I start!!!!! I started with selling my ......”

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Mar 26,2013
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By: 'Life'
Mar 26,2013
15 people found
this helpful
OMG where do I start!!!!! I started with selling my flat which was fine, although didn't go through in the end. So proceeded with renting. Although some staff are OK the manager Chris is the worst professional I ever dealt with in my life, he ...
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“After reading the reviews here I would not have used ......”

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Mar 03,2013
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By: 'Susanna'
Mar 03,2013
1 people found
this helpful
After reading the reviews here I would not have used Fox & Sons if there had been any choice, but they were the sole agents for the property we eventually bought. To my surprise they were professional, courteous and helpful. The house is a repossession, and ...
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“Definitely the worst estate agents I have ever experienced. They ......”

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Feb 27,2013
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By: 'TheRook'
Feb 27,2013
7 people found
this helpful
Definitely the worst estate agents I have ever experienced. They made a lot of promises to start with - none of which were kept. I have a prime location house and over the last 2 years my neighbours had all sold in weeks at the right ...
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“My wife and I saw what could potentially be our ......”

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Feb 21,2013
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By: 'j053ph777'
Feb 21,2013
11 people found
this helpful
My wife and I saw what could potentially be our dream home. It was £30000 below market value in a sought after area. It needed a lot of work doing to it. We approached Fox and Sons, Kingland Road Poole branch to arrange the viewing. The ...
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By: Observer
Jun 11, 2013
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err not one to stick up for agents but where is issue in this? sounds like sour grapes! - you lost out on a property after being told other offers were on it, gave you a chance to use their mortgage services so they have a better hold on the sale so less chance of a fall through, you lost out as a better offer to the seller came along (possibly price or position) and then you are upset as they will not disclose price which is a breech of data protection. ...

“If you want a professional service that, lets face your'e ......”

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Jan 30,2013
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Jonathan
By: 'Stay'
Jan 30,2013
7 people found
this helpful
If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with ...
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“Steer away!!! Looking for a property to rent took 3 days ......”

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Nov 28,2012
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By: 'Angrylady'
Nov 28,2012
6 people found
this helpful
Steer away!!! Looking for a property to rent took 3 days to get through to them about a property, young lady in 20'sleft waiting to view stayed outside in the cold for 1 hour(not in the friendliest of places!!) and they never turned up!!, the next ...
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What agent could do to change your mind?
Could have been upfront to start with and more professional!!!
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“Rang to arrange a viewing for a property they have ......”

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Oct 26,2012
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By: 'First'
Oct 26,2012
10 people found
this helpful
Rang to arrange a viewing for a property they have had advertised on right move, the agent was only interested in getting me into the branch for a mortgage quote even though I advised on several occasions my mortgage is sorted. After me having to ...
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“Well, they sold our house but the communication was dreadful, ......”

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Oct 18,2012
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Dominic
By: 'Disgruntled'
Oct 18,2012
9 people found
this helpful
Well, they sold our house but the communication was dreadful, they were caught out lying to us and the customer service was dreadful. Do not touch with a barge pole....
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What agent could do to change your mind?
Been honest, communicated properly, had attention to detail and ultinatley, addressed our complaints properly.
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“Please do not use this company. Even if you find ......”

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Aug 28,2012
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By: 'Mr'
Aug 28,2012
5 people found
this helpful
Please do not use this company. Even if you find your dream home keep on looking. They are unprofessional at best. We put all of our faith in them, used all of the people they recommended only to be shafted. You have been warned....
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What agent could do to change your mind?
Been honest, and straight
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“We gave a month's notice to quit our tenancy. The ......”

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Jul 16,2012
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By: 'Greendale123'
Jul 16,2012
7 people found
this helpful
We gave a month's notice to quit our tenancy. The agent tried to claim that because we were in a fixed tenancy, we were still responsible for another six months of rent. The agent then called me again to say there was a new tenant ...
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What agent could do to change your mind?
Not attempt to rip us off left, right and centre?
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By: Stars90
Dec 05, 2012
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Although i cannot comment on the agent, having never rented through them, i am aware of how the deposit scheme works and dont beleive there is an agent out there who ever plays a part on commenting on what should be deducted from a deposit? Its actually the landlord who is responsible for requesting deductions, as the money only ever goes to them once its been deducted and not the agent??? So whilst i understand you have been angered by their service, i must stress that your judgement on the sit ...

“I went through this agent to try and sell my ......”

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Jun 19,2012
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By: 'M198B'
Jun 19,2012
3 people found
this helpful
I went through this agent to try and sell my property over 2 years ago. During this time they managed to obtain 0 viewings in 6 months, that is until I told them I wanted to terminate the agreement, then they managed to find a viewer. This, however, ...
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By: anon
Jul 25, 2013
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lower the value of your house or pay the HIP. 3 years on the market, is hardly a motivated seller. you signed the contract that stipulated the agreement. if you did not read it then that is you choice. sorry for poor grammar but on a hand held device ...

“My husband and I have recently used Fox and Sons ......”

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Jun 05,2012
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By: 'Mr'
Jun 05,2012
2 people found
this helpful
My husband and I have recently used Fox and Sons in Fareham to sell and purchase through. We felt the service to be excellent from start to finish. We were unsure about putting all our eggs in one basket but decided to use their in-house ...
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“One of the BEST estate agents on the waterside - ......”

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May 26,2012
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Ann
By: 'E'
May 26,2012
1 people found
this helpful
One of the BEST estate agents on the waterside - I dread finding a housw through any other agent now. The girls are amazing and always go above and beyond to sell and find the perfect home. This is how homes should be sold through ...
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“Broken promises consistently throughout the period we have been with ......”

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May 15,2012
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By: 'Cstaunton'
May 15,2012
13 people found
this helpful
Broken promises consistently throughout the period we have been with them. We still have not sold and are trying to get released from the contract due to the appalling service. I have already got my Keyes back from them and will refuse to allow viewings ...
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What agent could do to change your mind?
You are clearly disinterested in anything but signing bpeoole up. You have no interest in the client or in communicating effectively. You break promises and quite frankly lie. I want out of this contract NOW. You are seriously affecting the sales potential for my property and onwards purchase. And you have not acknowledged the complaint which I have now had to escalate to the regional director. Do the right thing and release us from this joke of a contract now.
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“I would not recommend this agency to anyone, ever.When ......”

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May 04,2012
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By: 'MARB'
May 04,2012
11 people found
this helpful
I would not recommend this agency to anyone, ever. When my property was marketed I was ill informed throughout the process. I was calling them to get updates on my property as they never contacted me at all after I signed the sales agreement. They ...
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What agent could do to change your mind?
Provided a decent service. Followed the code of practice. Not dismissed my complaint as if I was somehow ill informed and wouldn't reply.
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“I will never use this letting agent again in my ......”

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Apr 27,2012
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By: 'Dani'
Apr 27,2012
8 people found
this helpful
I will never use this letting agent again in my life...is the worst service I ever receved...discusting...
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What agent could do to change your mind?
very bad services ..., I will never rent from them or buy :(
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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