Fox & Sons
2.8/5, 497 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

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Latest Reviews

 View all Reviews 497
9th Dec 2024
reviewed by 'Oliver'
“Amazing experience with the team, they have really guided me and my partner on the journey to buying our first ......”
27th Nov 2024
reviewed by 'Roy'
“We recently sold our flat in Shoreham by Sea with Scott acting for us. He was very knowledgeable and also ......”
9th Nov 2024
reviewed by 'John'
“Couldn’t praise the letting agent who handled my move enough Olivia Rennie what a very pleasant young lady .you ......”
8th Nov 2024
reviewed by 'Marvin Smith'
“Thanks Marvin for getting us our mortgage offer, really appreciate your support and your amazing drive. We are really grateful.......”
28th Sep 2024
reviewed by 'Aston'
“Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee ......”
6th Sep 2024
reviewed by 'Gary'
“Matt Bradbury went the extra mile in trying to find our next home. He was very friendly,knowledgeable and professional ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 37 68 90 46 26 30 23 111
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Fox & Sons Branches (view all 62)
Amesbury Salisbury, SP4
Axminster, EX13
Bexhill on Sea, TN40
Bognor Regis, PO21
Bournemouth, BH9
Burgess Hill, RH15
Chandlers Ford, SO53
Crawley, RH10

“So Fox and sons have handled a property of ours ......”

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Jul 31,2015
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By: 'Toby'
Jul 31,2015
5 people found
this helpful
So Fox and sons have handled a property of ours for around two years. we initially rented out and are now trying to sell. I should also mention that they handled the purchase of our current home and its subsequent remortgage without a hitch but ...
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What agent could do to change your mind?
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
Attached Filesnbsp;
Comment on agent fees
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
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“I had viewed two properties with James who was very ......”

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Jul 21,2015
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James
By: 'Ash'
Jul 21,2015
1 people found
this helpful
I had viewed two properties with James who was very helpful and finally found me the exact property that I wanted so I had made my offer and given all my details gave an offer of the asking price of £1000 the next day James called ...
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What agent could do to change your mind?
I had viewed two properties with James who was very helpful and finally found me the exact property that I wanted so I had made my offer and given all my details gave an offer of the asking price of ‚£1000 the next day James called me to say the landlord wants ‚£1050 so I told him the property is advertised as fully furnished bit in reality does not have the right mattresses for the beds or have sofas so it's part furnished that were rented out to my friend for ‚£925 so it is very unreasonable for you to ask for that amount which he totally agreed to. However the following day I had spoken to the manager and said wether it's ‚£1025 or ‚£1050 I want the property to which there were no response from fox and sons Crawley so I went into the branch for the third time and was told James is on holiday for one week and Jim was looking after his work. I asked him why don't we have an agreement when I have offered the asking price even though that is way above the market value. His response was that the landlord wants even more money and that they were asking for ‚£1100 and they had already booked 5 more viewings on Monday which made me furious and walk away from any dealings with them only to find the property on right move for ‚£1050 which was my offer. I would never advise anyone to deal with Jim as he is a liar and total fraud. I own many properties and businesses but never have I ever dealt with anyone as rude or unprofessional as James which lead me to leave my first ever review so you can imagine how angry I must have been with the attitude and lack of professionalism of Jim. I would not recommend anyone to ever deal with this person ever in their life he is a total fraud who tried to get me to agree on ‚£1100 but then advertise the property for ‚£1050 which was my offer.
Attached Filesnbsp;
Comment on agent fees
I had viewed two properties with James who was very helpful and finally found me the exact property that I wanted so I had made my offer and given all my details gave an offer of the asking price of ‚£1000 the next day James called me to say the landlord wants ‚£1050 so I told him the property is advertised as fully furnished bit in reality does not have the right mattresses for the beds or have sofas so it's part furnished that were rented out to my friend for ‚£925 so it is very unreasonable for you to ask for that amount which he totally agreed to. However the following day I had spoken to the manager and said wether it's ‚£1025 or ‚£1050 I want the property to which there were no response from fox and sons Crawley so I went into the branch for the third time and was told James is on holiday for one week and Jim was looking after his work. I asked him why don't we have an agreement when I have offered the asking price even though that is way above the market value. His response was that the landlord wants even more money and that they were asking for ‚£1100 and they had already booked 5 more viewings on Monday which made me furious and walk away from any dealings with them only to find the property on right move for ‚£1050 which was my offer. I would never advise anyone to deal with Jim as he is a liar and total fraud. I own many properties and businesses but never have I ever dealt with anyone as rude or unprofessional as James which lead me to leave my first ever review so you can imagine how angry I must have been with the attitude and lack of professionalism of Jim. I would not recommend anyone to ever deal with this person ever in their life he is a total fraud who tried to get me to agree on ‚£1100 but then advertise the property for ‚£1050 which was my offer.
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“We had an appalling experience. Since we put our flat ......”

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Jun 23,2015
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Peter
By: 'Nicholas'
Jun 23,2015
4 people found
this helpful
We had an appalling experience. Since we put our flat on sale we had no viewings or any follow up calls. After a big sales speech we agreed to the contract. Their property description was poor and including spelling errors and we had to push ...
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What agent could do to change your mind?
They had snaeky fee's in the contract
Attached Filesnbsp;
Comment on agent fees
They had snaeky fee's in the contract
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“Avoid this company if you want a stress free move. ......”

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Apr 29,2015
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Eddy
By: 'Stressed'
Apr 29,2015
2 people found
this helpful
Avoid this company if you want a stress free move. They lie in which how many weeks you will be tied in for! Won't tell you the truth which I came out to find contacting my buyers direct! Got gazumped which I hold then responsible. ...
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What agent could do to change your mind?
Absolutely nothing.
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Comment on agent fees
Rip off fees which they do not work for!!
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“After two weeks of negotiating a purchase price we were ......”

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Apr 15,2015
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Steph
By: 'James'
Apr 15,2015
6 people found
this helpful
After two weeks of negotiating a purchase price we were not informed our offer had been unsuccessful and that the vendors had accepted a higher offer from another prospective buyer. Two days later, we received a call claiming the vendors decided to go with our ...
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“I used F&S to let a property. The good ......”

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Apr 02,2015
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By: 'A'
Apr 02,2015
5 people found
this helpful
I used F&S to let a property. The good parts first: they found a tenant quickly, willing to pay the asking price. Now the rest: They lie. Constantly. To landlord and tenants. It's not the odd little white lie here and there, it's constant. ...
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“I found the whole experience dealing with this company an ......”

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Mar 31,2015
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By: 'Anna_83'
Mar 31,2015
0 people found
this helpful
I found the whole experience dealing with this company an absolute nightmare. They don't seem to care at all about tenants, and they are disorganized and bias and favorable towards landlords. I understand that Southampton is a landlords paradise but that shouldn't mean that tenants ...
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“Not straight forward- discrepancy between what they say and what ......”

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Feb 24,2015
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By: 'mikee22'
Feb 24,2015
2 people found
this helpful
Not straight forward- discrepancy between what they say and what they so, So slow property purchase almost did not proceed, Talk much and do little, Though were good at brokering a mortgage,...
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“I lost money and time ! They fail me and my ......”

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Dec 04,2014
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By: '!!!!'
Dec 04,2014
3 people found
this helpful
I lost money and time ! They fail me and my guarantor - manager for big company ;) So after 2 weeks they just call me and said that they cant rent 1 bed for 550 :) no explain no nothing.. Homeless with 2.5 year child and wife :) silly !!!...
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What agent could do to change your mind?
Explain what was wrong !
Attached Filesnbsp;
Comment on agent fees
If they will fail 10 people they have 2000 pounds - easy ! Better than lettings..
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“The staff are extremely rude & uninformed, local knowledge is zero. ......”

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Nov 09,2014
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By: 'Landlord'
Nov 09,2014
4 people found
this helpful
The staff are extremely rude & uninformed, local knowledge is zero. inspection reports were poorly written & made very little sense. Didn't pass on very reasonable requests from an excellent tenant, failed to arrange small repairs. However, were able to push the monthly invoice into the realms ...
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What agent could do to change your mind?
Replied to correspondence, answered the phone, called back. Treated an excellent tenant with respect. Paid rent into landlords account in days, rather then weeks.
Attached Filesnbsp;
Comment on agent fees
I took the property to a new agent, who rented within a month for 675
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“So disappointed! Wish I had read the reviews on here ......”

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Oct 15,2014
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By: 'Unhappy'
Oct 15,2014
4 people found
this helpful
So disappointed! Wish I had read the reviews on here beforehand however as we were trying to buy through them we were stuck between a rock and a hard place. Firstly, I had rung the agent regarding another property, never had I encountered someone so ...
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What agent could do to change your mind?
Returned our phone calls, not been so underhand.
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“On a number of occasions we spoke to the manager ......”

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Sep 24,2014
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By: 'Disappointed'
Sep 24,2014
8 people found
this helpful
On a number of occasions we spoke to the manager and he always said I will get back to you and more often than not never did! We had to ring him back! When we made an offer on a property he did not even ...
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“I rented a 2 bedroom flat in shoreham by sea the ......”

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Sep 10,2014
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By: 'Robert'
Sep 10,2014
3 people found
this helpful
I rented a 2 bedroom flat in shoreham by sea the advertising and communication was ok ,it was just the moving out I left the flat absolutely perfect the landlord even helped in the last bit of cleaning. The landlord she was really pleased in the ...
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“Good until contract signed. Several viewings ( unsuitable ) in first 7 days ( ......”

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Jul 28,2014
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By: 'Catinou'
Jul 28,2014
1 people found
this helpful
Good until contract signed. Several viewings ( unsuitable ) in first 7 days ( cooling off period) nothing for 3 months then 2 viewings where viewers did not enter house..... Details were wrong - even to the end! Photos were changed and poor quality. Every bit of marketing apart from their ...
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“Ellen found a tenant for me within 5 days of advertising. ......”

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Jul 17,2014
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Ellen
By: 'Mr&mrs'
Jul 17,2014
0 people found
this helpful
Ellen found a tenant for me within 5 days of advertising. She helped with the whole process and as it was our first investment, made the whole thing very easy. Thanks!...
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Comment on agent fees
Best fees quoted
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“Fox and Sons were fantastic, they helped me sell my ......”

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Jul 12,2014
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Damien
By: 'Mrs'
Jul 12,2014
0 people found
this helpful
Fox and Sons were fantastic, they helped me sell my house and helped me find my next home. They kept me informed every step of the way and were more than happy to help out with any problems I had. I would recommend them to ...
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Comment on agent fees
Very reasonable, great service!
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“Awful estate agent. They constantly lie and in a very ......”

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Jul 07,2014
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By: 'Foxandsonsarerubbish'
Jul 07,2014
3 people found
this helpful
Awful estate agent. They constantly lie and in a very blatant manner. The lie about tiny things that don't even need to be lied about, but they also lie about big things too. I hope people read this and avoid the estate agents because they ...
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Comment on agent fees
I'm not happy with the fees. Paid over ‚£3000 to be lied to and treated like rubbish. I can't believe that they manage to stay in business. They're truly despicable people.
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“Have tried to organise 2 viewings of properties. All I have ......”

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May 21,2014
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By: 'Bigalmusic'
May 21,2014
1 people found
this helpful
Have tried to organise 2 viewings of properties. All I have got is an hour of a meeting with someone trying to sell my house and no other contact. What a waste of space and also why would I sell with them if they do not ...
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“Kyran Fielder was my main contact as well as Jason ......”

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Apr 29,2014
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Kyran
By: 'Shirley'
Apr 29,2014
2 people found
this helpful
Kyran Fielder was my main contact as well as Jason Paris. Kyran was really efficient in his work. This is the first time I have sold a house and nothing was too much trouble. If I didn't understand anything I would ring Kyran. If he ...
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“Agents are crooks. They did not convey my offer to ......”

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Apr 11,2014
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By: 'KT'
Apr 11,2014
3 people found
this helpful
Agents are crooks. They did not convey my offer to the vendor. My offer was higher than what the other buyer had put in. They lied to me about the figure the other buyer had made, as I have since found out how much the ...
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“Just to organise for a Fox & Sons agent to value ......”

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Apr 03,2014
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By: 'Lcuy'
Apr 03,2014
4 people found
this helpful
Just to organise for a Fox & Sons agent to value my house took four phone calls as no one there seems to ever pick up the phone or return messages. When I finally organised for someone to value my house, they were late as they'd ...
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What agent could do to change your mind?
Acted in a more professional manor, half the people I spoke to there (when they picked up the phone) sounded like they were selling used cars and have no sense of customer service.
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“Fox and sons sold the property with a great deal ......”

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Mar 10,2014
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Jason
By: 'Gary'
Mar 10,2014
1 people found
this helpful
Fox and sons sold the property with a great deal of professionalism. They arranged as many viewings as possible to help us achieve a quick sale. They were always polite and willing to answer all my questions. If you rang and they were unavaible they ...
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“I have brought and sold a lot of properties over ......”

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Mar 03,2014
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By: 'M'
Mar 03,2014
2 people found
this helpful
I have brought and sold a lot of properties over many years, but never had such a fantastic experience as I have done with fox & sons waterlooville. They were brilliant from start to finish and I'd highly recommend them to anyone who is thinking of ...
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“We had a valuation with Fox and Sons in September 2013 ......”

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Feb 14,2014
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By: 'Disappointed'
Feb 14,2014
5 people found
this helpful
We had a valuation with Fox and Sons in September 2013 and they assured us they could sell our property by the end of the year. In the 4 or so months we were on the market with them, not one viewer walked through the door. The ...
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“My experience with Fox & Sons was simply terrible. I found ......”

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Feb 13,2014
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By: 'Julian'
Feb 13,2014
13 people found
this helpful
My experience with Fox & Sons was simply terrible. I found them to be constantly bullying, upselling and also misinformed. Similarly to another reviewer here, I was bullied into paying for their financial advice service. The agent claimed that apparently the seller wouldn't have confidence in ...
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“they definitely not honest, not transparent and not credibility in ......”

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Jan 30,2014
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Chris
By: 'Maj'
Jan 30,2014
8 people found
this helpful
they definitely not honest, not transparent and not credibility in there process. I found a good place to rent I am international student. they asked me to pay £30 to get referencing from my previous landlord then I was so so so co-operative with them I ...
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“They were utterly useless in all aspects of my property ......”

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Jan 03,2014
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Howard
By: 'whose?'
Jan 03,2014
3 people found
this helpful
They were utterly useless in all aspects of my property sale, incorrect and missing property details time and time again, precious few viewings and none in the final 3 months, no feedback unless chased, out of date details left at property, No EPC available to view ...
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What agent could do to change your mind?
for the above reasons!!!
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“Thoroughly dissatisfied with the 'service' from Fox & Sons. I am ......”

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Dec 16,2013
Minithumbdown
By: 'blablabla'
Dec 16,2013
9 people found
this helpful
Thoroughly dissatisfied with the 'service' from Fox & Sons. I am renting a furnished property that was advertised and administered by them. Whilst the paperwork stage went smoothly during the move in I am disgusted with the professionalism of this company. I was simply handed the ...
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“My wife and I were very pleased with the service ......”

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Nov 11,2013
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By: 'Paul'
Nov 11,2013
1 people found
this helpful
My wife and I were very pleased with the service from start to completion. The honest and professional manner of the branch staff ensured a great process. From valuation discussions though to photos, details selling and agreement of sale, the process throughout was painless (something ...
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“Having been a tenant in the Brighton area for a ......”

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Oct 24,2013
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By: 'Missblondiec'
Oct 24,2013
0 people found
this helpful
Having been a tenant in the Brighton area for a number of years and coming across all different types of agents I can honestly say that I was very impressed with the service I received from the staff at kemp town. Even in the busy ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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