Fox & Sons
2.7/5, 495 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

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Latest Reviews

 View all Reviews 495
9th Nov 2024
reviewed by 'John'
“Couldn’t praise the letting agent who handled my move enough Olivia Rennie what a very pleasant young lady .you ......”
8th Nov 2024
reviewed by 'Marvin Smith'
“Thanks Marvin for getting us our mortgage offer, really appreciate your support and your amazing drive. We are really grateful.......”
28th Sep 2024
reviewed by 'Aston'
“Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee ......”
6th Sep 2024
reviewed by 'Gary'
“Matt Bradbury went the extra mile in trying to find our next home. He was very friendly,knowledgeable and professional ......”
19th Aug 2024
reviewed by 'Simon Emmett'
“As executor of her will, I was selling my late mum's house in H1 2024. I was also not local to ......”
15th Aug 2024
reviewed by 'Mrs King'
“Booked a valuation on my property as am looking to put on the market. Initial dealings were good, booked a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 37 68 89 46 26 30 22 111
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Fox & Sons Branches (view all 62)
Amesbury Salisbury, SP4
Axminster, EX13
Bexhill on Sea, TN40
Bognor Regis, PO21
Bournemouth, BH9
Burgess Hill, RH15
Chandlers Ford, SO53
Crawley, RH10

“Phew...I don't even know where to start...They are ......”

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May 19,2016
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Georgia
By: 'Mark'
May 19,2016
5 people found
this helpful
Phew...I don't even know where to start...They are terrible...in all the possible ways. If there is something which can gone wrong you can be sure , they will make it wrong. First time when we found a property on rightmove we called the ...
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What agent could do to change your mind?
Bad. they do not deserve a damn pound for the service they provide. They should pay for tolerate the 100% mistake rate.
Attached Filesnbsp;
Comment on agent fees
Bad. they do not deserve a damn pound for the service they provide. They should pay for tolerate the 100% mistake rate.
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“*Photos were abysmal, had hardly any notice of her arrival ......”

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May 05,2016
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By: 'Paul'
May 05,2016
1 people found
this helpful
*Photos were abysmal, had hardly any notice of her arrival and the place looks awful *They don't fully explain the house on their site, they upsell the house which means they don't attract the right clientele. We know the place needs modernisation, so they should ...
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What agent could do to change your mind?
For the service you get, way too much!
Attached Filesnbsp;
Comment on agent fees
For the service you get, way too much!
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“Having been warned about how poor Fox & Sons have been ......”

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May 04,2016
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Wendy
By: 'Avoid'
May 04,2016
3 people found
this helpful
Having been warned about how poor Fox & Sons have been in the Sussex area we were reluctant to use their services. However, we arranged to view a property with an open mind as we have never dealt with them before. I'm extremely sad to say ...
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What agent could do to change your mind?
We didnt get that far
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Comment on agent fees
We didnt get that far
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“I recently asked Fox and Sons to undertake the sale ......”

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Apr 15,2016
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Alistair
By: 'Vivian'
Apr 15,2016
0 people found
this helpful
I recently asked Fox and Sons to undertake the sale of my mother's house in Portsmouth. Alister was the agent who handled the sale and I would like to register my appreciation of the way in which he handled the sale. I found him totally ...
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Comment on agent fees
In line with expectations. (fair)
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“Literally the worst letting agent and property management agency I ......”

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Apr 14,2016
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By: 'D.Avies'
Apr 14,2016
6 people found
this helpful
Literally the worst letting agent and property management agency I have ever had the displeasure of dealing with. Incredibly unhelpful, incredibly rude, and due to their negligence my friend and I were burgled on multiple occasions. After complaining we were told What are you gonna ...
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By: Samantha Gaye
Mar 06, 2018
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Awful service. If the manager wasn't so self absorbed and thick, my problems would have probably been resolved ten times quicker ...

“Worst company I have ever come across in my entire ......”

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Mar 17,2016
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By: 'Iman'
Mar 17,2016
4 people found
this helpful
Worst company I have ever come across in my entire life! DO NOT RENT WITH THEM. problems in my flat started happening from day ONE , 6 months later I'm still without a shower and a hell of a lot of mould. Staff are SO rude and ...
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“Poor Communication skillsNo people's skills at allonly interested in sale ......”

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Mar 10,2016
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By: 'Amal'
Mar 10,2016
3 people found
this helpful
Poor Communication skills No people's skills at all only interested in sale and money Shame it's such a big business and people still need their services Would never recommend them in a million years...
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What agent could do to change your mind?
Terrible fees and also robbed an old couple with the sale of their house.
Attached Filesnbsp;
Comment on agent fees
Terrible fees and also robbed an old couple with the sale of their house.
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“Hi! I rented a flat from Fox & Sons Portsmouth in ......”

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Feb 25,2016
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By: 'Unhappy'
Feb 25,2016
4 people found
this helpful
Hi! I rented a flat from Fox & Sons Portsmouth in December. I am waiting for some repairs even today.....in top of that rude behaviour,a lot of lies ,poor communication between branch,property management,landlord....The worst experience in my life with this agency....
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What agent could do to change your mind?
A lot of money and they do nothing for clients
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Comment on agent fees
A lot of money and they do nothing for clients
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By: Qgibelo
Sep 02, 2018
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F&S Portsmouth,North end. A waste of space and a big insult to the Company name!! I bought a flat and got them to let it out.The sales team did their level best but the Lettings team let me down from the start of letting till the grotesque end! Poor communication.Lack of updates,too stuck up.They do not attend to landlord's concerns.Liars and time wasters and They need to close down urgently or change their attitudes and value their job and respect other peolpe. ...

“If i could have given a 0 i would. We purchased ......”

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Feb 17,2016
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By: 'Unhappy'
Feb 17,2016
4 people found
this helpful
If i could have given a 0 i would. We purchased a property through this branch and was truly disappointed by the lack of professionalism and poor communication. From the first time i called to arrange a viewing right up to the point of exchange. Our ...
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“I rented a property from Fox & Sons, Winchester and experienced ......”

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Feb 12,2016
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Claudia
By: 'Tim'
Feb 12,2016
4 people found
this helpful
I rented a property from Fox & Sons, Winchester and experienced appalling service. The Letting Agents were happy to take my monthly rent but never saw to repairing the faults in the property. Tardy responses. Rude behaviour. Even writing to Senior Mangement had no effect! Eventually ...
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By: Cassie Nash
Feb 19, 2016
View all comments (1)
Tim, Thank you for your above feedback, however I am a little lost as you have been very vague I cannot apologise as I am unsure what it is we have done but please can you give me a call or send me an email so we can discuss this further and get to the bottom of this issue. Kind Regards, Cassie ...

“Just sold my property but with no forward chain so ......”

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Jan 27,2016
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Sarah
By: 'EmmaH'
Jan 27,2016
0 people found
this helpful
Just sold my property but with no forward chain so not sure how it would have gone if I were buying too. I would have preferred one point of contact for the whole process, did feel as though I was being passed around a bit. ...
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Comment on agent fees
Fees were at a competitive rate
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“Started well then sent wrong photos for advertisement,had to ......”

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Jan 15,2016
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By: 'Panther'
Jan 15,2016
5 people found
this helpful
Started well then sent wrong photos for advertisement,had to call them numerous times for various updates, they continuously called trying too undersell well below asking price before property was advertised. Sarcastic phone conversation from one of there team. The first solicitor they recommended could ...
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“We chose to go with the top level, ie most ......”

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Jan 05,2016
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By: 'Tanya'
Jan 05,2016
3 people found
this helpful
We chose to go with the top level, ie most expensive, management fee as we lived in London and we wanted the assurance of Fox and Sons managing all aspects of our property for us. First of all, they are not local - any time ...
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What agent could do to change your mind?
We would never again chose top level fees because you did not earn it, you did not protect our property.
Attached Filesnbsp;
Comment on agent fees
We would never again chose top level fees because you did not earn it, you did not protect our property.
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“Began renting a property through fox and sons in April 2015. ......”

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Dec 16,2015
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By: 'hastings1992'
Dec 16,2015
6 people found
this helpful
Began renting a property through fox and sons in April 2015. The rates for admin fees and referencing are ridiculously high for the shockingly poor service they offer! The flat we were renting was £410 pcm, and yet the total we needed to pay out to move ...
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Comment on agent fees
property is worth nothing at all in current state, it should not be rented out.
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“We arranged with the Hastings office to view a flat ......”

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Dec 15,2015
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By: 'Paul'
Dec 15,2015
3 people found
this helpful
We arranged with the Hastings office to view a flat on Saturday at12:15. After waiting until 12:30 we rang the office. They said they had been trying to contact us as they hadn't received the keys yet. ( so why advertise it?). We made another appointment for ...
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“What terrible service. Fox & Sons would not tell me their ......”

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Nov 08,2015
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Ryan
By: 'Unhappybunny'
Nov 08,2015
3 people found
this helpful
What terrible service. Fox & Sons would not tell me their commission...
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What agent could do to change your mind?
The agent overvalued the property and then locked me into a six-month contract at 1.25%. Other (Independant agents) would have charged 1%. They lost me my right to cancel by insiting I sign in their office.
Attached Filesnbsp;
Comment on agent fees
The agent overvalued the property and then locked me into a six-month contract at 1.25%. Other (Independant agents) would have charged 1%. They lost me my right to cancel by insiting I sign in their office.
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“A very responsive team to help secure us the deal ......”

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Oct 20,2015
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By: 'Three'
Oct 20,2015
0 people found
this helpful
A very responsive team to help secure us the deal that we needed in a hot property market. Professional and yet still easy to approach for advice and local guidance....
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“I viewed the property (open house) on a Saturaday at 2:15......”

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Oct 02,2015
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Shaun
By: 'Young'
Oct 02,2015
4 people found
this helpful
I viewed the property (open house) on a Saturaday at 2:15pm. During that time, I have a verbal confirmation from the estate agent that no offer to the house has been place. At the end of the viewing, I have place a reasonable offer to ...
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“I recently sold my property with fox & sons on Lewes ......”

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Sep 27,2015
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Bradley
By: 'Mike3132'
Sep 27,2015
2 people found
this helpful
I recently sold my property with fox & sons on Lewes road, Bradley came out to see me originally he was optimistic on the price, So we went on to do an open day and I had 4 offers over asking price And a sale agreed I ...
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Comment on agent fees
Competitive fees and fantastic service
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“As I live outside the UK it was important to ......”

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Sep 27,2015
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Sarah
By: 'SF'
Sep 27,2015
1 people found
this helpful
As I live outside the UK it was important to me that the firm I selected to sell my flat was able to assist with any issues and communicate regularly so I could gauge the interest in the property and resolve any issues quickly. The ...
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“The staff were all really friendly and approachable, provided competitive ......”

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Sep 27,2015
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Sam
By: 'Kate'
Sep 27,2015
1 people found
this helpful
The staff were all really friendly and approachable, provided competitive selling fees and plenty of viewings Sam in particular went out of her way to ensure the smooth sale of our house she worked all hours evenings and weekends to ensure our chain didn't break ...
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“Fantastic service both buying and selling our property, 10 weeks from ......”

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Sep 26,2015
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Sarah
By: 'Kerry'
Sep 26,2015
1 people found
this helpful
Fantastic service both buying and selling our property, 10 weeks from start to finish. Being someone who expects exceptional service I was not disappointed and would highly recommend....
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“We recently purchased a property in North End, Portsmouth and ......”

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Sep 25,2015
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Sam
By: 'Karen'
Sep 25,2015
2 people found
this helpful
We recently purchased a property in North End, Portsmouth and had contacted many local agents for possibilities and viewings. By far the most organised and helpful was Fox and Sons, and in particular Sam their agent. We were shown houses that met our description and ...
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“My 84 year old Mother was moving from Portsmouth to Cirencester ......”

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Sep 25,2015
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Sarah
By: 'Mac'
Sep 25,2015
1 people found
this helpful
My 84 year old Mother was moving from Portsmouth to Cirencester to be with us, a distance of about 100 miles. As a consequence I could not be present all the time to help and guide her through the sometimes trying process of selling her property. Sarah ...
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“I felt that he was optimistic on both price & timescale, ......”

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Sep 23,2015
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By: 'Mr'
Sep 23,2015
2 people found
this helpful
I felt that he was optimistic on both price & timescale, but I was intrigued to see what he could do, as I really liked .To my amazement, he found a buyer very quickly at a much higher price than I expected. I have now moved ...
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Comment on agent fees
Very competitive on commission rates & great value for money
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“They first marketed the property at a price that was ......”

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Sep 15,2015
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By: 'satka2'
Sep 15,2015
5 people found
this helpful
They first marketed the property at a price that was far too expensive, after a few weeks they changed the price to a much lower `offers over`. Seeing this had happened i rang them for a viewing and was told it had gone under offer....
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“More than very poor on communication. Never retuning calls to ......”

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Sep 13,2015
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Julia
By: 'wendy'
Sep 13,2015
0 people found
this helpful
More than very poor on communication. Never retuning calls to myself OR my solicitor. Accusing MY solicitor of holding up proceedings, glad I didn't use their solicitor as my seller did, Would definitely not be worth the £1000 buyers incentive!!!!!...
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“I was looking to sell my property and thought i ......”

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Aug 05,2015
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By: 'mocca'
Aug 05,2015
4 people found
this helpful
I was looking to sell my property and thought i would request a quote from a local agent. However this was a mistake the people i spoke to were pushy and very cagey about the fees. About a month later I got a phone call ...
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“So Fox and sons have handled a property of ours ......”

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Jul 31,2015
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By: 'Toby'
Jul 31,2015
5 people found
this helpful
So Fox and sons have handled a property of ours for around two years. we initially rented out and are now trying to sell. I should also mention that they handled the purchase of our current home and its subsequent remortgage without a hitch but ...
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What agent could do to change your mind?
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
Attached Filesnbsp;
Comment on agent fees
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
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“I had viewed two properties with James who was very ......”

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Jul 21,2015
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James
By: 'Ash'
Jul 21,2015
1 people found
this helpful
I had viewed two properties with James who was very helpful and finally found me the exact property that I wanted so I had made my offer and given all my details gave an offer of the asking price of £1000 the next day James called ...
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What agent could do to change your mind?
I had viewed two properties with James who was very helpful and finally found me the exact property that I wanted so I had made my offer and given all my details gave an offer of the asking price of ‚£1000 the next day James called me to say the landlord wants ‚£1050 so I told him the property is advertised as fully furnished bit in reality does not have the right mattresses for the beds or have sofas so it's part furnished that were rented out to my friend for ‚£925 so it is very unreasonable for you to ask for that amount which he totally agreed to. However the following day I had spoken to the manager and said wether it's ‚£1025 or ‚£1050 I want the property to which there were no response from fox and sons Crawley so I went into the branch for the third time and was told James is on holiday for one week and Jim was looking after his work. I asked him why don't we have an agreement when I have offered the asking price even though that is way above the market value. His response was that the landlord wants even more money and that they were asking for ‚£1100 and they had already booked 5 more viewings on Monday which made me furious and walk away from any dealings with them only to find the property on right move for ‚£1050 which was my offer. I would never advise anyone to deal with Jim as he is a liar and total fraud. I own many properties and businesses but never have I ever dealt with anyone as rude or unprofessional as James which lead me to leave my first ever review so you can imagine how angry I must have been with the attitude and lack of professionalism of Jim. I would not recommend anyone to ever deal with this person ever in their life he is a total fraud who tried to get me to agree on ‚£1100 but then advertise the property for ‚£1050 which was my offer.
Attached Filesnbsp;
Comment on agent fees
I had viewed two properties with James who was very helpful and finally found me the exact property that I wanted so I had made my offer and given all my details gave an offer of the asking price of ‚£1000 the next day James called me to say the landlord wants ‚£1050 so I told him the property is advertised as fully furnished bit in reality does not have the right mattresses for the beds or have sofas so it's part furnished that were rented out to my friend for ‚£925 so it is very unreasonable for you to ask for that amount which he totally agreed to. However the following day I had spoken to the manager and said wether it's ‚£1025 or ‚£1050 I want the property to which there were no response from fox and sons Crawley so I went into the branch for the third time and was told James is on holiday for one week and Jim was looking after his work. I asked him why don't we have an agreement when I have offered the asking price even though that is way above the market value. His response was that the landlord wants even more money and that they were asking for ‚£1100 and they had already booked 5 more viewings on Monday which made me furious and walk away from any dealings with them only to find the property on right move for ‚£1050 which was my offer. I would never advise anyone to deal with Jim as he is a liar and total fraud. I own many properties and businesses but never have I ever dealt with anyone as rude or unprofessional as James which lead me to leave my first ever review so you can imagine how angry I must have been with the attitude and lack of professionalism of Jim. I would not recommend anyone to ever deal with this person ever in their life he is a total fraud who tried to get me to agree on ‚£1100 but then advertise the property for ‚£1050 which was my offer.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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