“after disappointing service from other agents i very pleased i ......”
5 Star Review
Nov 20,2016
By:
'great'
Nov 20,2016
Branch: Brighton, 9-10 Bristol Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Sales (as a Vendor)
Postcode: BN2
1
people found
this helpful
after disappointing service from other agents i very pleased i used Fox & son kemp town who gave amazing service Ed and Ben and his term were great from the start also special thank you to Robert Harding western road. House was sold and completed in 8 ...
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Comment on agent fees
more than happy with fees
1
people found
this helpful
Was this helpful?
Yes
“Great and amazing service as usual from Ed, Ben and ......”
5 Star Review
Nov 18,2016
By:
'Annette'
Nov 18,2016
Branch: Brighton, 9-10 Bristol Road
Services: Sales (as a Vendor)
Sold price: £250000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Sales (as a Vendor)
Sold price: £250000
Postcode: BN2
0
people found
this helpful
Great and amazing service as usual from Ed, Ben and all the team all through the sale of my property, highly recommended. I have used them before when purchasing and that was why I decided to use them again. Never have been disappointed , best agent ...
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Comment on agent fees
Very competetive
0
people found
this helpful
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Yes
“An absolute disgrace of a estate agent. Gave a property ......”
1 Star Review
Nov 18,2016
By:
'Shakeel'
Nov 18,2016
Branch: Crawley, 34 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: RH10
Branch: Crawley, 34 High Street
Sales (as a Vendor)
Postcode: RH10
3
people found
this helpful
An absolute disgrace of a estate agent.
Gave a property to market and was told a 'property developer ' was buying the house. I have since kicked out my tenants after being promised it would take 3-4 weeks. 2 months later the property developer is still ...
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Comment on agent fees
Not applicable
3
people found
this helpful
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Yes
“Fantastic service and great communication.We bought a property through ......”
5 Star Review
Nov 15,2016
By:
'CountryGirl1396'
Nov 15,2016
Branch: Crewkerne, 1-3- Market Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TA18
Branch: Crewkerne, 1-3- Market Street
Sales (as a Buyer)
Postcode: TA18
0
people found
this helpful
Fantastic service and great communication.
We bought a property through Fox & Sons of which we would have never seen if they hadn't picked the phone up to us and stayed in contact.
Lovely staff members, any questions were answered straight away.
I would definitely recommend ...
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0
people found
this helpful
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“This agency have fleeced us from start to finish. Completely ......”
1 Star Review
Nov 12,2016
By:
'Louise'
Nov 12,2016
Branch: Brighton, 9-10 Bristol Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: BN2
4
people found
this helpful
This agency have fleeced us from start to finish. Completely unhelpful staff, continual mistakes in the contract, they have conned us out of as much money as they can!
When calling to report faults they have said that the landlord deals with the property and ...
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Comment on agent fees
The fees are astronomical, don't EVER use this agency.
4
people found
this helpful
Was this helpful?
Yes
“Not too successful with sales. It have to say Michael ......”
3 Star Review
Nov 03,2016
By:
'Sean'
Nov 03,2016
Branch: Brighton, 9-10 Bristol Road
Services: They arranged our mortgage
Sold price: £290000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
They arranged our mortgage
Sold price: £290000
Postcode: BN2
1
people found
this helpful
Not too successful with sales. It have to say Michael varagoulis our mortgage advisor appointed in house. By fox and sons was excellent he had patience and listened to our demands however complicated , we truly would not have completed our property purchase if not for ...
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Comment on agent fees
Average
1
people found
this helpful
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Yes
“Phoned for details of a property for sale. Woman said ......”
1 Star Review
Oct 20,2016
By:
'Colin'
Oct 20,2016
Branch: Brighton, 9-10 Bristol Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN1/
Branch: Brighton, 9-10 Bristol Road
Lettings (Prospective customer)
Postcode: BN1/
0
people found
this helpful
Phoned for details of a property for sale. Woman said the person dealing with that property was on the phone, she took my phone number and said she'd get her to call me back. Still waiting 6 weeks later.
Saw the same property still for sale (...
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0
people found
this helpful
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“Shocking! Shocking! Service, they seem to think they can blame ......”
1 Star Review
Oct 04,2016
By:
'Not'
Oct 04,2016
Branch: Taunton, 52 East Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TA6
Branch: Taunton, 52 East Street
Sales (as a Vendor)
Postcode: TA6
4
people found
this helpful
Shocking! Shocking! Service, they seem to think they can blame everyone else. I wish they would take some responsibility, not just your money!!!...
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4
people found
this helpful
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“From start to finish we had a poor service. Such ......”
1 Star Review
Sep 29,2016
By:
'Unhappy'
Sep 29,2016
Branch: Yeovil, 14 Princes Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BA20
Branch: Yeovil, 14 Princes Street
Sales (as a Vendor)
Postcode: BA20
2
people found
this helpful
From start to finish we had a poor service. Such a shame as the sales pitch at the beginning we were given was second to none! That is where it ended though. From no shows on viewings (with no explanation until chased) lights being left ...
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Comment on agent fees
Bad - the amount they charge for the service they provide - shocking!!
2
people found
this helpful
Was this helpful?
Yes
“If I could give no stars I would. Awful, incompetent ......”
1 Star Review
Sep 26,2016
By:
'Unhappy'
Sep 26,2016
Branch: Worthing, 6 Chapel Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN11
Branch: Worthing, 6 Chapel Road
Lettings (as a Tenant)
Postcode: BN11
2
people found
this helpful
If I could give no stars I would. Awful, incompetent staff. I rented with them for 1 year and will never rent with them again, have them manage a property of mine or sell a property through them or any part of Sequence Homes. We had ...
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Comment on agent fees
Bad, everything about our experience with this agent has been bad.
2
people found
this helpful
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Yes
“Terrible service, many basic errors with property details, tried to ......”
1 Star Review
Sep 19,2016
By:
'Ip'
Sep 19,2016
Branch: Hastings, 33 Havelock Road
Services: Sales (as a Vendor)
Sold price: £93000
Would you recommend?: No
Postcode: TN
Branch: Hastings, 33 Havelock Road
Sales (as a Vendor)
Sold price: £93000
Postcode: TN
3
people found
this helpful
Terrible service, many basic errors with property details, tried to push sale through way below sale price.
Did not explain fees in an honest way and cost more than expected. When I complained they closed ranks and put responsibility on me.
If you must use ...
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Comment on agent fees
Bad, cost more than anticipated because they were not transparent.
3
people found
this helpful
Was this helpful?
Yes
“*found us a lovely tenant. BUT the service behind the ......”
1 Star Review
Sep 08,2016
By:
'SallyS'
Sep 08,2016
Branch: Yeovil, 14 Princes Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BA21
Branch: Yeovil, 14 Princes Street
Lettings (as a Landlord)
Postcode: BA21
5
people found
this helpful
*found us a lovely tenant. BUT the service behind the scenes is appalling. We had so many issues with Sequence' paperwork; Tenancy Agreements; Inventory (still not seen the final one after 6 weeks, neither has tenant); and we are still trying to sort out the problems ...
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Comment on agent fees
Fair...... if service was good...... which it wasn't.
5
people found
this helpful
Was this helpful?
Yes
“Poor! They persuaded me to cancel my previous contract I'd ......”
1 Star Review
Aug 27,2016
By:
'Dean'
Aug 27,2016
Branch: Hove, 161 Church Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 161 Church Road
Sales (Prospective customer)
Postcode: BN3
2
people found
this helpful
Poor! They persuaded me to cancel my previous contract I'd signed up for with another chain estate agent with all sorts of promises but never delivered. The ad on Rightmove was poor, both the write up and photo's, and the valuation was over the top ...
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What agent could do to change your mind?
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
Attached Filesnbsp;
Comment on agent fees
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
2
people found
this helpful
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“I went to this estate agents expecting people that let ......”
1 Star Review
Aug 18,2016
By:
'NotHappy'
Aug 18,2016
Branch: Brighton, 117-118 Western Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 117-118 Western Road
Lettings (Prospective customer)
Postcode: BN1
3
people found
this helpful
I went to this estate agents expecting people that let and sell houses to actually want to happily let and sell them- I was extremely disgusted with the service here and would not recommend.
As soon as I walked through the door, no one so ...
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3
people found
this helpful
Was this helpful?
Yes
“If I could give this review a 0 then I would, ......”
1 Star Review
Aug 11,2016
By:
'Very'
Aug 11,2016
Branch: Gosport, 10 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: PO12
Branch: Gosport, 10 High Street
Sales (as a Buyer)
Postcode: PO12
9
people found
this helpful
If I could give this review a 0 then I would, they don't deserve even a 1.
Unfortunately we bought a house through Fox and Sons Gosport and have never experienced such a terrible service ever. They lied about the situation of the property from day one, ...
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9
people found
this helpful
Was this helpful?
Yes
“Very poor service overall. Found a buyer quickly but then ......”
1 Star Review
Aug 09,2016
By:
'Disappointed'
Aug 09,2016
Branch: Brighton, 117-118 Western Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN3
Branch: Brighton, 117-118 Western Road
Sales (Prospective customer)
Postcode: BN3
3
people found
this helpful
Very poor service overall. Found a buyer quickly but then did nothing to progress the sale until the buyer started to re-negotiate the price at exchange of contracts. At that point, the agent (commissioned by me to sell the property) seemed to be working for ...
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3
people found
this helpful
Was this helpful?
Yes
“Jayne has been been extremely efficient in dealing with a ......”
5 Star Review
Aug 08,2016
By:
'Mr'
Aug 08,2016
Branch: Southampton, 32 - 34 London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SO1
Branch: Southampton, 32 - 34 London Road
Lettings (as a Landlord)
Postcode: SO1
0
people found
this helpful
Jayne has been been extremely efficient in dealing with a problem concerning a party wall. She has kept all parties informed and organised to sort the problem out. Not an easy task at all considering how many interested parties there were. However we have reached ...
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Comment on agent fees
Fees are fine pretty reasonable.
0
people found
this helpful
Was this helpful?
Yes
“Been on the market with them for five months, followed ......”
1 Star Review
Aug 05,2016
By:
'Jeremy'
Aug 05,2016
Branch: Bognor Regis, 59 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PO21
Branch: Bognor Regis, 59 High Street
Sales (as a Vendor)
Postcode: PO21
1
people found
this helpful
Been on the market with them for five months, followed their written advice re pricing.
Only 3 viewings.
Poor response to emails asking for updated advice. Very reluctant to put any thing in writing.
Cost quite a bit upfront for photos etc
Only 3 viewings over 5 months. ...
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Comment on agent fees
Very expensive rate, but no sale no fee.
1
people found
this helpful
Was this helpful?
Yes
“A kind honest feedback well due towards the helpful and ......”
5 Star Review
Jul 23,2016
By:
'Fox'
Jul 23,2016
Branch: Brighton, 9-10 Bristol Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
A kind honest feedback well due towards the helpful and professional team of Sequence , especially for Olivia Turner Lawlor.... And Jenna Miles from Fox & sons have made my life as a longstanding landlord easy. Promt and experienced and eager to make any difficulties situations satisfiing ...
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Comment on agent fees
They've been Super!!
Forget the rest go with the best!!!
0
people found
this helpful
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Yes
“Utterly shambolic service provided.Applications are painful at the best ......”
1 Star Review
Jul 22,2016
By:
'Another'
Jul 22,2016
Branch: Hailsham, 16 High Street
Services: They arranged our mortgage
Would you recommend?: No
Postcode: BN26
Branch: Hailsham, 16 High Street
They arranged our mortgage
Postcode: BN26
7
people found
this helpful
Utterly shambolic service provided.
Applications are painful at the best of times, but the service provided by all members of staff concerned was dismal.
Toby did not forward information requested by the lender, to the lender. Toby did not reply to messages.
Toby (i understand ...
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7
people found
this helpful
Was this helpful?
Yes
“The management of our property was absolutely dire until 2010/11 when ......”
5 Star Review
Jul 20,2016
By:
'Frances'
Jul 20,2016
Branch: Brighton, 9-10 Bristol Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Lettings (as a Landlord)
Postcode: BN2
1
people found
this helpful
The management of our property was absolutely dire until 2010/11 when Angharad took over the management. She is extremely efficient with an excellent understanding of all issues, responds to them immediately and always finds the best solutions for both the tenants and ourselves. The outcomes are ...
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Comment on agent fees
The fees are fair.
1
people found
this helpful
Was this helpful?
Yes
“Charlotte Street has provided an excellent service in the letting ......”
5 Star Review
Jul 19,2016
By:
'Sean'
Jul 19,2016
Branch: Eastbourne, 19 Cornfield Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN22
Branch: Eastbourne, 19 Cornfield Road
Lettings (as a Landlord)
Postcode: BN22
2
people found
this helpful
Charlotte Street has provided an excellent service in the letting of my flat. She is extremely professional, offering quick and effective remedies to any and all problems, and extremely warm, friendly, and helpful. I have complete trust in her and her property management skills, which, ...
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Comment on agent fees
reasonable
2
people found
this helpful
Was this helpful?
Yes
“Sequence has been a god send for my maintenance issues. ......”
4 Star Review
Jul 12,2016
By:
'Jess'
Jul 12,2016
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Rent PCM: £865
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Rent PCM: £865
Postcode: BN3
2
people found
this helpful
Sequence has been a god send for my maintenance issues. Not everything gets sorted straight away but that's part and parcel with renting. Claire was a massive bell and a credit for the company.
In terms of fox and sons, initially they were great however ...
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Comment on agent fees
Competatove
2
people found
this helpful
Was this helpful?
Yes
“Absolute disgrace! They are signing the agreement on the day ......”
1 Star Review
Jul 11,2016
By:
'annoyed-tenant'
Jul 11,2016
Branch: Hastings, 33 Havelock Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TN34
Branch: Hastings, 33 Havelock Road
Lettings (as a Tenant)
Postcode: TN34
3
people found
this helpful
Absolute disgrace! They are signing the agreement on the day when you move in, until then they may and they often do CHANGE EVERYTHING THEY LIKE, like (in my case) date of when I actually moved in. They charge £450 fees (for a single tenant without ...
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What agent could do to change your mind?
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Attached Filesnbsp;
Comment on agent fees
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
3
people found
this helpful
Was this helpful?
Yes
“Have been renting with fox and sons for nearly two ......”
5 Star Review
Jul 09,2016
By:
'Hailsham'
Jul 09,2016
Branch: Eastbourne, 19 Cornfield Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: BN27
Branch: Eastbourne, 19 Cornfield Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: BN27
2
people found
this helpful
Have been renting with fox and sons for nearly two years, now in our second property we have someone we are able to contact on a regular basis. Charlotte is friendly and is quick to respond to any of our problems, she find solutions quickly ...
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2
people found
this helpful
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Yes
“This is a good agency with whom I have a ......”
4 Star Review
Jul 08,2016
By:
'Stephen'
Jul 08,2016
Branch: Brighton, 9-10 Bristol Road
Services: Lettings (as a Landlord)
Rent PCM: £1
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Lettings (as a Landlord)
Rent PCM: £1
Postcode: BN2
2
people found
this helpful
This is a good agency with whom I have a managed tenancy as I live abroad. It will be three years this November and during this time all dealings I have had with them have been handled efficiently and effectively. I am kept informed of ...
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Comment on agent fees
The fees are standard and in line with the local market place.
2
people found
this helpful
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Yes
“Very professional, friendly and proactive management of my properties; Amy ......”
4 Star Review
Jul 08,2016
By:
'Emma'
Jul 08,2016
Branch: Brighton, 196-197 Lewes Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN41
Branch: Brighton, 196-197 Lewes Road
Lettings (as a Landlord)
Postcode: BN41
1
people found
this helpful
Very professional, friendly and proactive management of my properties; Amy is an asset to the company. All problems are addressed in order of urgency and Amy is very personable, so a pleasure to interact with as well as being solution focused. The statements the finance ...
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Comment on agent fees
Reasonable
1
people found
this helpful
Was this helpful?
Yes
“I have been a landlord of a property for three ......”
5 Star Review
Jul 08,2016
By:
'Sarah'
Jul 08,2016
Branch: Peacehaven, 233 South Coast Road
Services: Property Management
Rent PCM: £800
Would you recommend?: Yes
Postcode: BN10
Branch: Peacehaven, 233 South Coast Road
Property Management
Rent PCM: £800
Postcode: BN10
1
people found
this helpful
I have been a landlord of a property for three years now and would like to state that I have had an excellent service from the property management company but particularly Leigh Randall. The property has had its difficulties with tenants but Leigh has always ...
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1
people found
this helpful
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“The Property Ombudsman has a clear code of practice. This ......”
1 Star Review
Jul 07,2016
By:
'Steve'
Jul 07,2016
Branch: Gosport, 10 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: PO12
Branch: Gosport, 10 High Street
Lettings (Prospective customer)
Postcode: PO12
3
people found
this helpful
The Property Ombudsman has a clear code of practice. This was not followed when Fox & Sons took money over the phone as a holding deposit - they did not warn about fees and tried to keep some of the money when the landlord turned down ...
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What agent could do to change your mind?
The fees would be fine if they actually explained them in advance. They did not.
Attached Filesnbsp;
Comment on agent fees
The fees would be fine if they actually explained them in advance. They did not.
3
people found
this helpful
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Yes
“I used Fox & Sons Lettings for the first time recently, ......”
5 Star Review
Jul 06,2016
By:
'Michelle'
Jul 06,2016
Branch: Southampton, 390C Bitterne Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SO18
Branch: Southampton, 390C Bitterne Road
Lettings (as a Landlord)
Postcode: SO18
1
people found
this helpful
I used Fox & Sons Lettings for the first time recently, previously used a different agent and only had a few viewings on my property, I went on with Fox & Sons and let it within the first week! I couldn't be happier with the service, they ...
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1
people found
this helpful
Was this helpful?
Yes