Fox & Sons
2.7/5, 495 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

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Latest Reviews

 View all Reviews 495
9th Nov 2024
reviewed by 'John'
“Couldn’t praise the letting agent who handled my move enough Olivia Rennie what a very pleasant young lady .you ......”
8th Nov 2024
reviewed by 'Marvin Smith'
“Thanks Marvin for getting us our mortgage offer, really appreciate your support and your amazing drive. We are really grateful.......”
28th Sep 2024
reviewed by 'Aston'
“Worst estate agents I've ever interacted with. Right from the off they overvalued my home and offered a flat fee ......”
6th Sep 2024
reviewed by 'Gary'
“Matt Bradbury went the extra mile in trying to find our next home. He was very friendly,knowledgeable and professional ......”
19th Aug 2024
reviewed by 'Simon Emmett'
“As executor of her will, I was selling my late mum's house in H1 2024. I was also not local to ......”
15th Aug 2024
reviewed by 'Mrs King'
“Booked a valuation on my property as am looking to put on the market. Initial dealings were good, booked a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 37 68 89 46 26 30 22 111
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Fox & Sons Branches (view all 62)
Amesbury Salisbury, SP4
Axminster, EX13
Bexhill on Sea, TN40
Bognor Regis, PO21
Bournemouth, BH9
Burgess Hill, RH15
Chandlers Ford, SO53
Crawley, RH10

“An absolute disgrace of a estate agent. Gave a property ......”

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Nov 18,2016
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Ben
By: 'Shakeel'
Nov 18,2016
3 people found
this helpful
An absolute disgrace of a estate agent. Gave a property to market and was told a 'property developer ' was buying the house. I have since kicked out my tenants after being promised it would take 3-4 weeks. 2 months later the property developer is still ...
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Comment on agent fees
Not applicable
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“Fantastic service and great communication.We bought a property through ......”

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Nov 15,2016
Minithumbup
By: 'CountryGirl1396'
Nov 15,2016
0 people found
this helpful
Fantastic service and great communication. We bought a property through Fox & Sons of which we would have never seen if they hadn't picked the phone up to us and stayed in contact. Lovely staff members, any questions were answered straight away. I would definitely recommend ...
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“This agency have fleeced us from start to finish. Completely ......”

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Nov 12,2016
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By: 'Louise'
Nov 12,2016
4 people found
this helpful
This agency have fleeced us from start to finish. Completely unhelpful staff, continual mistakes in the contract, they have conned us out of as much money as they can! When calling to report faults they have said that the landlord deals with the property and ...
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Comment on agent fees
The fees are astronomical, don't EVER use this agency.
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“Not too successful with sales. It have to say Michael ......”

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Nov 03,2016
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Michael
By: 'Sean'
Nov 03,2016
1 people found
this helpful
Not too successful with sales. It have to say Michael varagoulis our mortgage advisor appointed in house. By fox and sons was excellent he had patience and listened to our demands however complicated , we truly would not have completed our property purchase if not for ...
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Comment on agent fees
Average
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“Phoned for details of a property for sale. Woman said ......”

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Oct 20,2016
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By: 'Colin'
Oct 20,2016
0 people found
this helpful
Phoned for details of a property for sale. Woman said the person dealing with that property was on the phone, she took my phone number and said she'd get her to call me back. Still waiting 6 weeks later. Saw the same property still for sale (...
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“Shocking! Shocking! Service, they seem to think they can blame ......”

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Oct 04,2016
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By: 'Not'
Oct 04,2016
4 people found
this helpful
Shocking! Shocking! Service, they seem to think they can blame everyone else. I wish they would take some responsibility, not just your money!!!...
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“From start to finish we had a poor service. Such ......”

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Sep 29,2016
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By: 'Unhappy'
Sep 29,2016
2 people found
this helpful
From start to finish we had a poor service. Such a shame as the sales pitch at the beginning we were given was second to none! That is where it ended though. From no shows on viewings (with no explanation until chased) lights being left ...
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Comment on agent fees
Bad - the amount they charge for the service they provide - shocking!!
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“If I could give no stars I would. Awful, incompetent ......”

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Sep 26,2016
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By: 'Unhappy'
Sep 26,2016
2 people found
this helpful
If I could give no stars I would. Awful, incompetent staff. I rented with them for 1 year and will never rent with them again, have them manage a property of mine or sell a property through them or any part of Sequence Homes. We had ...
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Comment on agent fees
Bad, everything about our experience with this agent has been bad.
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“Terrible service, many basic errors with property details, tried to ......”

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Sep 19,2016
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By: 'Ip'
Sep 19,2016
3 people found
this helpful
Terrible service, many basic errors with property details, tried to push sale through way below sale price. Did not explain fees in an honest way and cost more than expected. When I complained they closed ranks and put responsibility on me. If you must use ...
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Comment on agent fees
Bad, cost more than anticipated because they were not transparent.
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“*found us a lovely tenant. BUT the service behind the ......”

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Sep 08,2016
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By: 'SallyS'
Sep 08,2016
5 people found
this helpful
*found us a lovely tenant. BUT the service behind the scenes is appalling. We had so many issues with Sequence' paperwork; Tenancy Agreements; Inventory (still not seen the final one after 6 weeks, neither has tenant); and we are still trying to sort out the problems ...
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Comment on agent fees
Fair...... if service was good...... which it wasn't.
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“Poor! They persuaded me to cancel my previous contract I'd ......”

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Aug 27,2016
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By: 'Dean'
Aug 27,2016
2 people found
this helpful
Poor! They persuaded me to cancel my previous contract I'd signed up for with another chain estate agent with all sorts of promises but never delivered. The ad on Rightmove was poor, both the write up and photo's, and the valuation was over the top ...
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What agent could do to change your mind?
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
Attached Filesnbsp;
Comment on agent fees
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
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“I went to this estate agents expecting people that let ......”

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Aug 18,2016
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By: 'NotHappy'
Aug 18,2016
3 people found
this helpful
I went to this estate agents expecting people that let and sell houses to actually want to happily let and sell them- I was extremely disgusted with the service here and would not recommend. As soon as I walked through the door, no one so ...
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“If I could give this review a 0 then I would, ......”

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Aug 11,2016
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By: 'Very'
Aug 11,2016
9 people found
this helpful
If I could give this review a 0 then I would, they don't deserve even a 1. Unfortunately we bought a house through Fox and Sons Gosport and have never experienced such a terrible service ever. They lied about the situation of the property from day one, ...
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By: Andy
Jul 30, 2024
View all comments (1)
Hi What agent did you sell with? I am with f&s and they are awful, nearly 10 weeks, only 6 viewings, 5 cancellations, limited comms without chasing them, abrupt, my 14 days cooling off period ended up being 4 days, as property didn't go on market 10 days of signing, they take up a lot of the market properties in gosport, but haven’t got enough staff to manage them, they are the opposite to…’quality over quantity’ I have taken the property off the market as i’d prefer to wait than F&S ...

“Very poor service overall. Found a buyer quickly but then ......”

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Aug 09,2016
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By: 'Disappointed'
Aug 09,2016
3 people found
this helpful
Very poor service overall. Found a buyer quickly but then did nothing to progress the sale until the buyer started to re-negotiate the price at exchange of contracts. At that point, the agent (commissioned by me to sell the property) seemed to be working for ...
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“Jayne has been been extremely efficient in dealing with a ......”

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Aug 08,2016
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Jayne
By: 'Mr'
Aug 08,2016
0 people found
this helpful
Jayne has been been extremely efficient in dealing with a problem concerning a party wall. She has kept all parties informed and organised to sort the problem out. Not an easy task at all considering how many interested parties there were. However we have reached ...
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Comment on agent fees
Fees are fine pretty reasonable.
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“Been on the market with them for five months, followed ......”

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Aug 05,2016
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By: 'Jeremy'
Aug 05,2016
1 people found
this helpful
Been on the market with them for five months, followed their written advice re pricing. Only 3 viewings. Poor response to emails asking for updated advice. Very reluctant to put any thing in writing. Cost quite a bit upfront for photos etc Only 3 viewings over 5 months. ...
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Comment on agent fees
Very expensive rate, but no sale no fee.
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“A kind honest feedback well due towards the helpful and ......”

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Jul 23,2016
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Miss
By: 'Fox'
Jul 23,2016
0 people found
this helpful
A kind honest feedback well due towards the helpful and professional team of Sequence , especially for Olivia Turner Lawlor.... And Jenna Miles from Fox & sons have made my life as a longstanding landlord easy. Promt and experienced and eager to make any difficulties situations satisfiing ...
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Comment on agent fees
They've been Super!! Forget the rest go with the best!!!
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“Utterly shambolic service provided.Applications are painful at the best ......”

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Jul 22,2016
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Toby
By: 'Another'
Jul 22,2016
7 people found
this helpful
Utterly shambolic service provided. Applications are painful at the best of times, but the service provided by all members of staff concerned was dismal. Toby did not forward information requested by the lender, to the lender. Toby did not reply to messages. Toby (i understand ...
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“The management of our property was absolutely dire until 2010/11 when ......”

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Jul 20,2016
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By: 'Frances'
Jul 20,2016
1 people found
this helpful
The management of our property was absolutely dire until 2010/11 when Angharad took over the management. She is extremely efficient with an excellent understanding of all issues, responds to them immediately and always finds the best solutions for both the tenants and ourselves. The outcomes are ...
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Comment on agent fees
The fees are fair.
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“Charlotte Street has provided an excellent service in the letting ......”

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Jul 19,2016
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Sean
By: 'Sean'
Jul 19,2016
2 people found
this helpful
Charlotte Street has provided an excellent service in the letting of my flat. She is extremely professional, offering quick and effective remedies to any and all problems, and extremely warm, friendly, and helpful. I have complete trust in her and her property management skills, which, ...
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Comment on agent fees
reasonable
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“Sequence has been a god send for my maintenance issues. ......”

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Jul 12,2016
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Claire
By: 'Jess'
Jul 12,2016
2 people found
this helpful
Sequence has been a god send for my maintenance issues. Not everything gets sorted straight away but that's part and parcel with renting. Claire was a massive bell and a credit for the company. In terms of fox and sons, initially they were great however ...
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Comment on agent fees
Competatove
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“Absolute disgrace! They are signing the agreement on the day ......”

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Jul 11,2016
Minithumbdown
By: 'annoyed-tenant'
Jul 11,2016
3 people found
this helpful
Absolute disgrace! They are signing the agreement on the day when you move in, until then they may and they often do CHANGE EVERYTHING THEY LIKE, like (in my case) date of when I actually moved in. They charge £450 fees (for a single tenant without ...
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What agent could do to change your mind?
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Attached Filesnbsp;
Comment on agent fees
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
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“Have been renting with fox and sons for nearly two ......”

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Jul 09,2016
Minithumbup
By: 'Hailsham'
Jul 09,2016
2 people found
this helpful
Have been renting with fox and sons for nearly two years, now in our second property we have someone we are able to contact on a regular basis. Charlotte is friendly and is quick to respond to any of our problems, she find solutions quickly ...
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“This is a good agency with whom I have a ......”

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Jul 08,2016
Minithumbup
By: 'Stephen'
Jul 08,2016
2 people found
this helpful
This is a good agency with whom I have a managed tenancy as I live abroad. It will be three years this November and during this time all dealings I have had with them have been handled efficiently and effectively. I am kept informed of ...
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Comment on agent fees
The fees are standard and in line with the local market place.
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“Very professional, friendly and proactive management of my properties; Amy ......”

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Jul 08,2016
Minithumbup
By: 'Emma'
Jul 08,2016
1 people found
this helpful
Very professional, friendly and proactive management of my properties; Amy is an asset to the company. All problems are addressed in order of urgency and Amy is very personable, so a pleasure to interact with as well as being solution focused. The statements the finance ...
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Comment on agent fees
Reasonable
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“I have been a landlord of a property for three ......”

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Jul 08,2016
Minithumbup
By: 'Sarah'
Jul 08,2016
1 people found
this helpful
I have been a landlord of a property for three years now and would like to state that I have had an excellent service from the property management company but particularly Leigh Randall. The property has had its difficulties with tenants but Leigh has always ...
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“The Property Ombudsman has a clear code of practice. This ......”

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Jul 07,2016
Minithumbdown
By: 'Steve'
Jul 07,2016
3 people found
this helpful
The Property Ombudsman has a clear code of practice. This was not followed when Fox & Sons took money over the phone as a holding deposit - they did not warn about fees and tried to keep some of the money when the landlord turned down ...
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What agent could do to change your mind?
The fees would be fine if they actually explained them in advance. They did not.
Attached Filesnbsp;
Comment on agent fees
The fees would be fine if they actually explained them in advance. They did not.
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“I used Fox & Sons Lettings for the first time recently, ......”

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Jul 06,2016
Minithumbup
By: 'Michelle'
Jul 06,2016
1 people found
this helpful
I used Fox & Sons Lettings for the first time recently, previously used a different agent and only had a few viewings on my property, I went on with Fox & Sons and let it within the first week! I couldn't be happier with the service, they ...
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“As I am a student I have lived in the ......”

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Jun 23,2016
Minithumbdown
By: 'Saoirse'
Jun 23,2016
4 people found
this helpful
As I am a student I have lived in the same house for two years with Fox and Sons as the real estate agents and it has been absolutely ridiculous. First of all the agency fees of £180 was taken out of my mums account twice (...
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“ProbablyThe worst service everRequested 3 times to confirm a viewing on ......”

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Jun 06,2016
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Ted
By: 'Aristos'
Jun 06,2016
2 people found
this helpful
Probably The worst service ever Requested 3 times to confirm a viewing on Sunday without joy and when I phoned today they said the property has been sold I would have wasted 2 hours driving from London They also said they would send me more properties in ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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