Fox & Sons
2.8/5, 497 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction
Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 37 68 90 46 26 30 23 111
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“we re-mortgaged through Ryan and he was excellent through the ......”

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Jul 06,2017
Minithumbup
Ryan
By: 'Diana'
Jul 06,2017
1 people found
this helpful
we re-mortgaged through Ryan and he was excellent through the whole process. He was very professional and it felt like he had all the time in the world to sort everything out for me. I could only do late appointments but he was happy to ...
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“Appalling service, if selling. Never return calls, never give feedback ......”

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Jul 05,2017
Minithumbdown
By: 'Jr'
Jul 05,2017
3 people found
this helpful
Appalling service, if selling. Never return calls, never give feedback from viewings. Then try to claim more money from your sale!...
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Comment on agent fees
Try to rip you off.
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“Very sceptical about the intentions of this estate agent. We ......”

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Jul 01,2017
Minithumbdown
By: 'Never'
Jul 01,2017
7 people found
this helpful
Very sceptical about the intentions of this estate agent. We had a very poor and bad experience trying to buy a property with them. We felt forced in to the £1k buyers incentive, despite already having a mortgage in principle. When the sale fell through ...
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“One star is way too many for this agent. My ......”

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Jun 27,2017
Minithumbdown
By: 'Jeanette'
Jun 27,2017
5 people found
this helpful
One star is way too many for this agent. My advice is stay away from them, Unprofessional, don't want to work for money, don't care about your interests, with hold crucial information from you. Alistair is arrogant undermines peoples intelligence. BEWARE EVERY BODY GOOGLE COOLING ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: The exact thing happened to me
May 24, 2021
View all comments (1)
Except I dealt with was Lee. After he got our signature on the contract and the advert went on live, never got a single call back from him. Emma was another unhelpful and after all the grief they cause us, she comes with the news that we can't try to sell the flat with another agent. I'm not the one to take time and write reviews, but I absolutely DO NOT RECOMMEND FOX & SONS-and I want to make it clear at this point I would even pay to be free from them, that's how bad I feel about them. ...

“Comprehensive, Profesinal and very customer friendly. I would have been ......”

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Jun 23,2017
Minithumbup
Michael
By: 'Ms'
Jun 23,2017
0 people found
this helpful
Comprehensive, Profesinal and very customer friendly. I would have been unable to sell the house on my own and Fox & Sons provided a first Class service from start to finish. Nothing was ever too much bother and Ashley and Mike always responded and updated me ...
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Comment on agent fees
Good
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Bad experience with this guy * Arrogant, obnoxious * who has ......”

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Jun 14,2017
Minithumbup
By: 'Paul'
Jun 14,2017
4 people found
this helpful

Bad experience with this guy * Arrogant, obnoxious * who has high opinion of himself but no respect for his customers. Borders on crooked in my opinion and i wouldn't recommend this man or his business to my worst enemy. BAD EXPERIENCE all round AVOID!!!!

...
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By: Mike T J Norton
Jun 22, 2017
View all comments (1)
I have no recollection of any 'Paul' save to say I have many, many testimonials that rate our service provision as 5 Star. With no understanding of this matter what can I say, is this a comment made by another competing agent!!!! I have nothing on file of any complaint certainly in the last year that might give me a clue as to whom this comment was made buy. I am attaching some recent testimonials that might better raise what seems to be a very unfair comment made from an anonymous source. ...

“I couldn't recommend highly enough!!! The service I received from ......”

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May 29,2017
Minithumbup
By: 'Very'
May 29,2017
1 people found
this helpful
I couldn't recommend highly enough!!! The service I received from fox & sons Hastings was unparalleled, after being on the market with other agents for 6 months fox & sons assured me it wasn't my house that was the problem but the marketing I was currently getting. I ...
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Comment on agent fees
Very competitive rates with great marketing packages available. Not the cheapest agent but I definitely feel they was worth every penny.
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“Seller beware, put our property on the market with this ......”

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May 26,2017
Minithumbdown
Peter
By: 'Seller'
May 26,2017
10 people found
this helpful
Seller beware, put our property on the market with this agent as they promised to inform us of viewings and give feedback, this never happened the only time we had any contact was when we called them. On two occasions they failed to secure the ...
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“The agent herself I believe named Lucy was immensely miserable. ......”

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May 02,2017
Minithumbdown
Lucy
By: 'Alyson'
May 02,2017
6 people found
this helpful
The agent herself I believe named Lucy was immensely miserable. She did not interact with us at all when being shown around the property. Then to establish the fees were nearly £700 when all other local agents are £200 was ludicrous! These are not high end properties ...
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Comment on agent fees
Far too high
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“Asking nearly £1000 (£530 already paid) to rent a property. So many ......”

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Apr 24,2017
Minithumbdown
By: 'An'
Apr 24,2017
5 people found
this helpful
Asking nearly £1000 (£530 already paid) to rent a property. So many false information and promises and but once committed to the contract and moved in, the letting manager asking me if I have got everything in writing whatever the amateur agent said. Money sucking parasites....
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Comment on agent fees
First asked £330 saying that's all the charge. Then asked for another £120 as they don't take a Refrence for self employed if it's less than 1 year. Then demanded another £200 to draw a contract. And after 1 and half month demanded another £450 to add another person in the contract which was already agreed with them. So nearly £1000 to rent a £650/month property, really? 😡😡
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“Olivia Turner-Lawlor has provided me as a landlord with excellent ......”

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Apr 19,2017
Minithumbup
Miss
By: 'Mimi'
Apr 19,2017
1 people found
this helpful
Olivia Turner-Lawlor has provided me as a landlord with excellent service. She has proved to be efficient, courteous, friendly, and has liaised very successfully with my tenants. I am sorry to see her leave her current post....
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Comment on agent fees
Reasonable
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“Olivia has been an excellent advisor, always following up queries ......”

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Apr 18,2017
Minithumbup
Miss
By: 'L'
Apr 18,2017
1 people found
this helpful
Olivia has been an excellent advisor, always following up queries immediately and sorting out any problems with my flat efficiently. Thank you....
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“Arranged a viewing during an open house. Arrived at the ......”

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Apr 15,2017
Minithumbdown
By: 'qwert'
Apr 15,2017
4 people found
this helpful
Arranged a viewing during an open house. Arrived at the agreed time to see the agent driving away. Phoned the office to be told that they had been trying to contact me because the times had changed - no missed call, no voicemail, no email. 40+ ...
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“Took my money for reference checks and failed the reference ......”

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Apr 10,2017
Minithumbdown
By: 'Umair'
Apr 10,2017
5 people found
this helpful
Took my money for reference checks and failed the reference checks for no reason so can't give me reason now for reference failure its just thieves sitting in there to take your money be careful...
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“Giving these people one star is one too many. Unprofessional, ......”

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Apr 08,2017
Minithumbdown
Marcela
By: 'Marcela'
Apr 08,2017
5 people found
this helpful
Giving these people one star is one too many. Unprofessional, disrespectful, disorganised, belligerent, time wasters. We booked a house valuation with plenty of time and even got not one but two phone calls to confirm the time and date and they still did not bother ...
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“Christina has managed my property for over a year and ......”

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Apr 01,2017
Minithumbup
Christina
By: 'Mick'
Apr 01,2017
1 people found
this helpful
Christina has managed my property for over a year and I was delighted by her service. She was always prompt to take action, ensured all work at the property was good value for money and tried to always be fair and reasonable when there was ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Thank you john and Stephanie for your help throughout the ......”

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Mar 24,2017
Minithumbup
By: 'Gerald'
Mar 24,2017
0 people found
this helpful
Thank you john and Stephanie for your help throughout the sale of my property. Very supportive, great advice & forever giving my feedback from day 1....
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Comment on agent fees
Reasonable fees. Not the highest or lowest I was quoted but I do feel I got great value for money
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“DO NOT use this agency.Totally crooked *signed us up ......”

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Mar 22,2017
Minithumbdown
Angela
By: 'Paul'
Mar 22,2017
7 people found
this helpful
DO NOT use this agency. Totally crooked *signed us up to a x20 week contract without disclosing it. Only found out when we moved to another agency. Then Fox and Sons Lancing sent threatening letters....
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“What can I say about this Estate Agent, nothing complimentary ......”

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Mar 08,2017
Minithumbdown
By: 'Lorretta'
Mar 08,2017
9 people found
this helpful
What can I say about this Estate Agent, nothing complimentary that's for sure. We received no feedback from them after viewings what so ever, I had to constantly call them. They arranged an open day for our house so we went out for the day, ...
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“I can't believe this lot are still in business.. laughable ......”

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Mar 03,2017
Minithumbdown
All
By: 'Brighton'
Mar 03,2017
10 people found
this helpful
I can't believe this lot are still in business.. laughable professionalism, most would be better off on a market stall than selling houses !! Along with all thinking they're in with a shout on being cast on the next series of towie, for some beknown reason, ...
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Comment on agent fees
Awful, charge for photos a lie to their customers on a very regular basis
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“We had no end of trouble with this estate agent, ......”

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Feb 23,2017
Minithumbdown
By: 'K'
Feb 23,2017
6 people found
this helpful
We had no end of trouble with this estate agent, who claimed to have three buyers, but each fell through. The value of the property was vastly over rated. and we eventually sold for £3.5K less. Read the small print though, as this estate agent ...
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“Eve Mabbutt is a very efficient, professional and personable employee. ......”

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Feb 22,2017
Minithumbup
Eve
By: 'Martin'
Feb 22,2017
1 people found
this helpful
Eve Mabbutt is a very efficient, professional and personable employee. As I live abroad it is essential that I can rely on someone to act swiftly and effectively in all aspects of my property. I have always experienced the best of service from Eve....
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Comment on agent fees
NA
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“Christina is the property coordinator for letting my flat in ......”

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Feb 10,2017
Minithumbup
Christina
By: 'Alan'
Feb 10,2017
0 people found
this helpful
Christina is the property coordinator for letting my flat in Brighton, although she is based in Cardiff. She does a phenomenal job of responding to my questions and helping address issues, providing exactly the level of service that I expect for the fees that I ...
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Comment on agent fees
I pay 8% for a full service. I'm happy with that. For someone based outside the UK, it's worth the money.
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“Do not under any circumstances use fox and sons to ......”

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Feb 10,2017
Minithumbdown
By: 'Bruce'
Feb 10,2017
5 people found
this helpful
Do not under any circumstances use fox and sons to rent your property, They are cowboys that do absolutely nothing for their management fee....
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Comment on agent fees
As they do ABSOLUTELY nothing, they should not have any fees.
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“WE agreed to buy a property from them, following our ......”

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Feb 06,2017
Minithumbdown
By: 'Shocked'
Feb 06,2017
5 people found
this helpful
WE agreed to buy a property from them, following our survey which pointed out defects, then a further problem arose,we contacted our representitive who refused accept the report.and that the surveyors reports were not worth the money. We e-mailed him a copy on ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mike TJ Norton
Apr 05, 2017
View all comments (1)
I have just seen this review l hope someone is pleased with this fantasy l have no record of this matter and it bears no similarity to any of the testimonials we recive regularly from our clients. We have not become the leading agent in Amesbury by providing anything other than 5 star service. This review is anonymous what a suprise ...

“The worst Estate Agent we have ever dealt with.I ......”

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Feb 03,2017
Minithumbdown
By: 'House'
Feb 03,2017
7 people found
this helpful
The worst Estate Agent we have ever dealt with. I have lost count of the number of times *they have promised to return calls for information and updates and has not done so. How he holds down a job there I don't know. All I ...
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Comment on agent fees
None
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“Worst letting agent I have ever dealt with in Eastbourne. ......”

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Dec 30,2016
Minithumbdown
By: 'Unimpressed28'
Dec 30,2016
5 people found
this helpful
Worst letting agent I have ever dealt with in Eastbourne. I was really happy with the initial process they contacted us when a property became available and from viewing to signing was fast and easy. Fees are by far the highest in Eastbourne (4th agency ...
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Comment on agent fees
Awful
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“We have dealt with Sequence and Syreeta for the past 4 ......”

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Nov 25,2016
Minithumbup
Syreeta
By: 'Colby'
Nov 25,2016
1 people found
this helpful
We have dealt with Sequence and Syreeta for the past 4 years and are very happy with the service we have received. Syreeta has gone above and beyond dealing with difficult tenants and in rather difficult circumstances. Syreeta is an asset to the company and we ...
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Comment on agent fees
Fair.
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“Been with Sequence for quite a few years now and ......”

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Nov 24,2016
Minithumbup
Lewis
By: 'FLAT'
Nov 24,2016
0 people found
this helpful
Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and ...
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Comment on agent fees
Very reasonable and fair.
Was this helpful? Yes
By: Karen Akerman and Kelsey Akerman
Nov 24, 2016
View all comments (1)
Thank you so much for taking the to leave a review for us... it has been a pleasure to let your property! ...

“One of the worst experiences of my life. Christopher made ......”

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Nov 23,2016
Minithumbdown
By: 'Will'
Nov 23,2016
2 people found
this helpful
One of the worst experiences of my life. Christopher made renting a horrible experience from start to finish. Abrupt, arrogant and astonishingly unhelpful - if I hadn't really liked the house from the start I would have told him on day one where he could ...
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Comment on agent fees
Third agent I've used in Ebourne and they're the highest by a big margin.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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