Flatland
3.9/5, 129 reviews
79% recommended
28% lettings valuation accuracy
81% lettings fee satisfaction

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Latest Reviews

 View all Reviews 129
15th Feb 2023
reviewed by 'Ashley Dare'
“I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found ......”
28th Sep 2022
reviewed by 'Linda'
“it’s absolutely rubbish No one answers the phone it’s waste of moneyi don’t recommend at all i ......”
16th Aug 2021
reviewed by 'Aimee'
“Relatively good service. Managed to find a flat quickly although when i call up on the day to find out ......”
30th Jun 2021
reviewed by 'Cristiana Daniela Zamfirescu'
“It was neither the first nor the second ,nor even the third studio i visited,but i was pacient and ......”
7th Jul 2020
reviewed by 'Maria'
“Letting agent fees for tenantsMost tenancy related fees are now banned. Find out what to do if you've been charged ......”
4th May 2020
reviewed by 'Laila'
“Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 28% 81% £350 £1,062
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 100 17 0 0 0 0 1 10
Areas covered
Address

125 Gloucester Road
South Kensington,London
Greater London
SW7 4TE
020 7341 9000

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I'm very happy with the service I got. I found ......”

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Apr 16,2014
Minithumbup
By: 'Logan'
Apr 16,2014
0 people found
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I'm very happy with the service I got. I found the staff very kind and helpful and these were the first agents I've come across that we're not trying to convince me to get an expensive flat. I was looking for something rather specific and ...
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“Mike was extremely helpful and instrumental in me finding my ......”

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Apr 07,2014
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Mike
By: 'Steven'
Apr 07,2014
0 people found
this helpful
Mike was extremely helpful and instrumental in me finding my flat to rent. Whether it be busy or quiet Mike would always give the same high level of service and made sure I left the office with lots of landlord contacts and properties to see ...
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“I just want to thank to Mike for all his ......”

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Mar 23,2014
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Mike
By: 'Cristina'
Mar 23,2014
0 people found
this helpful
I just want to thank to Mike for all his help, he did a great job, very kind and always helpful. I would really recommend Flatland to everyone. Thanks very much, I'm very happy....
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“Hi all,Not nice to say but don't sign up ......”

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Mar 18,2014
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By: 'Reacher75'
Mar 18,2014
2 people found
this helpful
Hi all, Not nice to say but don't sign up with Flatland. It's true they advertise cheap accommodations but there's a catch. They won't tell you this: You ask Flatland about a property picked from the mail list, you get a phone nr to call ...
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What agent could do to change your mind?
Tell the truth
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“Honestly thought I found something good. It seemed great at ......”

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Feb 28,2014
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By: 'englishlady90'
Feb 28,2014
3 people found
this helpful
Honestly thought I found something good. It seemed great at the start, he was showing me the properties on the computer and telling me the prices and the facilities. He gave me 5 viewings for the day and a map and told me where to go ...
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“I found my flat very quickly and for that i ......”

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Feb 26,2014
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By: 'David'
Feb 26,2014
0 people found
this helpful
I found my flat very quickly and for that i am grateful, you have a decent catalogue of properties and despite the stairs and my agent being held up on the phone the experience in office was fine. The first flat i viewed was the ...
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“Excellent advices. In the minute found my place. Mike was ......”

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Feb 20,2014
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Mike
By: 'Charlotte'
Feb 20,2014
0 people found
this helpful
Excellent advices. In the minute found my place. Mike was very kind and helpful. Looked at the different properties on the computer, then on maps. Explained to me how to get there, very useful....
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“Successfuly found a new flat through Flatland.I resorted to ......”

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Feb 04,2014
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Mike
By: 'Realinho'
Feb 04,2014
1 people found
this helpful
Successfuly found a new flat through Flatland. I resorted to their services twice: at first, with a very low (even unrealistic) budget, I was unsuccessful in finding something that suited me, despite Mike's best efforts. I ended up taking a flat found through another agency. ...
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“Mike was helpful in a way that I have 2 previews ......”

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Jan 27,2014
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Mike
By: 'emile'
Jan 27,2014
0 people found
this helpful
Mike was helpful in a way that I have 2 previews in the same week after looking and having my lists previewed. Many thanks. Emile...
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“I had a very pleasant experience using Flatland's services. I ......”

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Jan 27,2014
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Myra
By: 'Ana'
Jan 27,2014
0 people found
this helpful
I had a very pleasant experience using Flatland's services. I needed to find a studio very quickly, and Myra helped me by giving me details of landlords in the area of North London I was interested in. I felt that I could trust her recommendations ...
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“This is the only agency (as far I know)that ......”

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Dec 02,2013
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By: 'Misho'
Dec 02,2013
0 people found
this helpful
This is the only agency (as far I know)that appear not to have the only priority in making money out of poor people who do not have a place to stay. The fees are reasonable and the staff is helpfull. This is a unique ...
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“The agent service speed is fast, but what they say ......”

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Nov 27,2013
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By: 'yafen'
Nov 27,2013
0 people found
this helpful
The agent service speed is fast, but what they say is not all true. In the beginning, i told the agent that my budget is 150 pounds a week , and it has to include all bills and heating, the agent told me that it includes everthing. ...
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“After looking for weeks on Gumtree, Zoopla etc without result (......”

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Nov 25,2013
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By: 'lise'
Nov 25,2013
0 people found
this helpful
After looking for weeks on Gumtree, Zoopla etc without result (flat seeking in autumn on a budget is not easy) I contacted Flatland almost out of desperation. Even though I went there quite late, I was given the opportunity to see several flats that same ...
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“We are two girls and we were looking for a ......”

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Nov 25,2013
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By: 'Daniela'
Nov 25,2013
0 people found
this helpful
We are two girls and we were looking for a cheap double room to take quickly. We registered with Flatland with Myra. At the moment of the registration she found for us three viewings in the area of our interest and a fourth one for ...
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“TrƒÂ¨s bonne agence , service remarquable vous avez su nous ......”

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Nov 25,2013
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By: 'Okay'
Nov 25,2013
0 people found
this helpful
TrƒÂ¨s bonne agence , service remarquable vous avez su nous comprendre et rƒÂ©pondre ƒÂ  nos attentes . Rapide et efficace . Merci beaucoup... Very good agency, outstanding service you knew we understand and meet our expectations. Fast and efficient. thank you very much...
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“After a very bad experience with another agency I came ......”

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Nov 18,2013
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By: 'Elisa'
Nov 18,2013
0 people found
this helpful
After a very bad experience with another agency I came to flatland disbelieving that they would be able to help me. From the start they were really frindly and in no timet they sent me to a number of viewings. Communication throughout was excellent and ...
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“We went to Flatland in desperation because we had to ......”

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Nov 18,2013
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By: 'Vec&Eb'
Nov 18,2013
0 people found
this helpful
We went to Flatland in desperation because we had to find a 1 bed property in less than 10 days on a tight budget of less than £900 a month. At first we dealt with an English lady who in hindsight was extremely poor on customer service. She ...
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“I am a student from a university in Sweden, currently ......”

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Nov 11,2013
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Myra
By: 'Emma'
Nov 11,2013
0 people found
this helpful
I am a student from a university in Sweden, currently on a 15 week-placement in central London. I got in contact with Flatland about a month before my arrival to London and asked if it was possible to come to their office, look at apartments and ...
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“The agents were helpful. However; Mike was the one which ......”

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Nov 11,2013
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Mike
By: 'YanaKeranova'
Nov 11,2013
0 people found
this helpful
The agents were helpful. However; Mike was the one which took extra attention to me as a customer and therefore I recommend dealing with him rather than the French girl who was a bit rude and not very helpful....
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“My experience with Flatland was a very good one.When ......”

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Nov 11,2013
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By: 'Rita'
Nov 11,2013
0 people found
this helpful
My experience with Flatland was a very good one. When I went to their office to register I was seen within 10 minutes. They explained thoroughly how things work and also started looking for suitable places straight away. Every time I called them to ask for ...
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“Very organised system when registering with the agency. The member ......”

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Jun 28,2013
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By: 'laldred85'
Jun 28,2013
0 people found
this helpful
Very organised system when registering with the agency. The member of staff (unfortunately, cannot remember her name) was very helpful and provided lots of useful information regarding the area. I didn't fully utilise the services of the agency as I took the first flat I ...
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“I arrived in London on a Saturday morning, went to ......”

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Jun 26,2013
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Myra
By: 'Alvaro'
Jun 26,2013
0 people found
this helpful
I arrived in London on a Saturday morning, went to Flatland on Saturday morning and by Sunday evening I have already fournd the place I am living in at the moment. They listened to my requirements and put me in contact with the private landlords ...
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“The agent's service was very good. This is the second ......”

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Jun 18,2013
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By: 'Panos'
Jun 18,2013
0 people found
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The agent's service was very good. This is the second time I am using their services. I am very pleased because in both times I found a property in the area I wanted and in the budget I wanted....
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“I was looking for a property to rent. After a ......”

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Jun 13,2013
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By: 'Monica'
Jun 13,2013
0 people found
this helpful
I was looking for a property to rent. After a few days searching by myself I decided to ask for a help. Finding a flat in London is not easy and unfortunately there are a lot of bad and expensive properties so I went to ...
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“I found a flat during a short time, happy with ......”

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Jun 12,2013
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By: 'Celisa'
Jun 12,2013
0 people found
this helpful
I found a flat during a short time, happy with the speed that I found it. Glad about the flat list, very helpful....
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“Mike was really fantastic! He gave me very good advice, ......”

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Jun 11,2013
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Mike
By: 'Samm'
Jun 11,2013
0 people found
this helpful
Mike was really fantastic! He gave me very good advice, my budget was really very low and he was able to pull a rabbit out the hat and find me a place ASAP! Thanks so much Mike, much appreciated!...
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“I went early in the morning (9.30 am), and Aliette welcomed ......”

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Apr 27,2013
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Aliette
By: 'Pierre'
Apr 27,2013
0 people found
this helpful
I went early in the morning (9.30 am), and Aliette welcomed me well. She speaks French so it was a nice surprise because I am French. She found me 10 viewings of self-contained flats. So the day after, I could rent a flat which match with my ...
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“The service overall was good, I felt it was a ......”

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Apr 24,2013
Minithumbup
By: 'Aiste'
Apr 24,2013
0 people found
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The service overall was good, I felt it was a bit overpriced. Since the properties (rooms, studios) are going very fast - realistically you are not going to need 3 months long service! I found my room in 2 weekends, so what do I do with the ...
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“I went to see Flatland regarding budget properties, as, due ......”

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Apr 14,2013
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By: 'Belinda'
Apr 14,2013
0 people found
this helpful
I went to see Flatland regarding budget properties, as, due to unforseen circumstances, I needed to arrange somewhere to live within a week. I filled out a short form regarding my budget and preferences, and the agent was really helpful in suggesting places that fit ...
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“He was very helpful and experienced therefore he was able ......”

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Apr 10,2013
Minithumbup
By: 'IR'
Apr 10,2013
0 people found
this helpful
He was very helpful and experienced therefore he was able to guide us very quickly to a result that was very satisfying if compared to what we had obtained till that moment....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Flatland

Regional Awards won by Flatland

Individual Branch Awards

London, SW7



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