Flatland
3.9/5, 129 reviews
79% recommended
28% lettings valuation accuracy
81% lettings fee satisfaction

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Latest Reviews

 View all Reviews 129
15th Feb 2023
reviewed by 'Ashley Dare'
“I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found ......”
28th Sep 2022
reviewed by 'Linda'
“it’s absolutely rubbish No one answers the phone it’s waste of moneyi don’t recommend at all i ......”
16th Aug 2021
reviewed by 'Aimee'
“Relatively good service. Managed to find a flat quickly although when i call up on the day to find out ......”
30th Jun 2021
reviewed by 'Cristiana Daniela Zamfirescu'
“It was neither the first nor the second ,nor even the third studio i visited,but i was pacient and ......”
7th Jul 2020
reviewed by 'Maria'
“Letting agent fees for tenantsMost tenancy related fees are now banned. Find out what to do if you've been charged ......”
4th May 2020
reviewed by 'Laila'
“Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 28% 81% £350 £1,062
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 100 17 0 0 0 0 1 10
Areas covered
Address

125 Gloucester Road
South Kensington,London
Greater London
SW7 4TE
020 7341 9000

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I appreciate your considerate and excellent customer service from the ......”

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Jan 24,2015
Minithumbup
By: 'Tsung'
Jan 24,2015
0 people found
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I appreciate your considerate and excellent customer service from the first beginning until I find my current flat with satisfatory. The letting ads searching through Flatland is so efficient with economic cost, which is very suitable to students, new professionals, and anyone in need....
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Comment on agent fees
Fair with the fees in Earl's Court.
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“I've come back to the UK after MANY years, and ......”

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Jan 20,2015
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Mike
By: 'Andrew'
Jan 20,2015
0 people found
this helpful
I've come back to the UK after MANY years, and wasn't sure about the ins and outs. Mike was knowledgeable and understood my requirements. He also pointed out the differences between landlord requirements (vs mine) to me, so was able to point me in the ...
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Comment on agent fees
I suppose that the fee is VERY reasonable; in fact, probably very reasonable compared to other places/other countries ....
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“I made more than an hour queue. The Staff Members ......”

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Jan 19,2015
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By: 'GL'
Jan 19,2015
0 people found
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I made more than an hour queue. The Staff Members were generally polite and useful but the flats list does not really correspond to the actual flats available. Many times there were problems with the viewings because of the delays of the landlord. The phone ...
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Comment on agent fees
the service is cheap and there should not be extra fees once you payed Flatland's fees. However, I had to pay also another agency fees when I found my flat even though I already payd for Flatland and the Flatland Staffs always repeated that we do not have to pay any more once we pay the service.
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“Agents at Flatland helped me find out my flat in ......”

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Jan 19,2015
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Mike
By: 'Cedric'
Jan 19,2015
0 people found
this helpful
Agents at Flatland helped me find out my flat in less than 2 days by providing a long list of landlords to call according to my budget and criteria. They were proactive, keen and very efficient in responding to my request. Their smile and welcome were ...
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“Myles listened to everything I needed and wanted and found ......”

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Nov 30,2014
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Myles
By: 'BECKY'
Nov 30,2014
0 people found
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Myles listened to everything I needed and wanted and found me several flats to view that day, even though i had arrived at 1pm. He explained how everything worked and was very friendly, which put me at ease....
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Comment on agent fees
Very reasonable considering they find you flats AND make you appointment for the a)same day- It would be impossible without them!
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“I would highly recommend flatland as an excellent and helpful ......”

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Nov 24,2014
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Mike
By: 'C'
Nov 24,2014
0 people found
this helpful
I would highly recommend flatland as an excellent and helpful agency to house / flat hunt. I attended the flatland office for a free consultation on the Thursday where Mike explained the set up and how flatland worked (he was very patient with me given my ...
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Comment on agent fees
Very reasonably priced at ‚£60 sign up fee (most agents are beetween ‚£80 - ‚£100).
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“Making business with FlatLand was a great experience. Mike helped ......”

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Nov 24,2014
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Mike
By: 'Mirna'
Nov 24,2014
0 people found
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Making business with FlatLand was a great experience. Mike helped me find a perfect studio and tried fulfill everything that was on my list of need. He also gave me some great advice, made hundreds of calls, he is always in a good mood and ...
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“I was looking for a place where I can move ......”

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Nov 22,2014
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By: 'Evelyn'
Nov 22,2014
0 people found
this helpful
I was looking for a place where I can move in asap. After receiving the daily viewing list from flatland by email, I called them to get the telephone number for the landlord. The staff in flatland was very helpful and gave me the contact ...
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Comment on agent fees
The fee is reasonable and also cheaper than other agents I used before.
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“FLATLAND AGENCY in GLOUCESTER ROAD is the DISGRACE. NO CLASS. ......”

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Nov 06,2014
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By: 'Mia'
Nov 06,2014
0 people found
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FLATLAND AGENCY in GLOUCESTER ROAD is the DISGRACE. NO CLASS. TERRIBLE. the WORST. I don't know how come there are ever good reviews for this FLATLAND AGENCY in GLOUCESTER ROAD. I just called them. A miserable staff (guy) told me the room I was looking ...
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What agent could do to change your mind?
Nothing. Have some class. and some proper training
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“Awful service & a waste of money, I dont blame anybody ......”

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Oct 31,2014
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By: 'shaboy'
Oct 31,2014
2 people found
this helpful
Awful service & a waste of money, I dont blame anybody but my self when I saw there setup I should have ran far far away. Im just going to say that unless your on benefits then this place is a rubbish company. DO NOT PAY ...
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What agent could do to change your mind?
Awful service & a waste of money, I dont blame anybody but my self when I saw there setup I should have ran far far away. Im just going to say that unless your on benefits then this place is a rubbish company. DO NOT PAY THEM DO NOT HUNT VIA THEM, got stood up for viewings for numerous times as the landlord would let the flat and flatland would have no idea whats going on? A load of rubbish to be honest just saying dont waste your money! SAVE IT because more then likely if you are going to flatland you are on a budget. By the way quality of the properties also SHIT!
Attached Filesnbsp;
Comment on agent fees
Awful service & a waste of money, I dont blame anybody but my self when I saw there setup I should have ran far far away. Im just going to say that unless your on benefits then this place is a rubbish company. DO NOT PAY THEM DO NOT HUNT VIA THEM, got stood up for viewings for numerous times as the landlord would let the flat and flatland would have no idea whats going on? A load of rubbish to be honest just saying dont waste your money! SAVE IT because more then likely if you are going to flatland you are on a budget. By the way quality of the properties also SHIT!
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“These people are just the worst. No manners, low life. ......”

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Oct 17,2014
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Mike
By: 'X'
Oct 17,2014
0 people found
this helpful
These people are just the worst. No manners, low life. They claim they provide a service but they don't. There are no properties that are decent. The one we got told to view was infested with rats. Apparently it let in 2 days (liars). I never ...
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What agent could do to change your mind?
Learnt some manners and actually run a business that is not fake. Will be taking this matter further.
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Comment on agent fees
Rip off for no service. Should have bought a new pair of shoes instead.
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“Firstly i am so happy that i found flat land, ......”

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Oct 11,2014
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Mike
By: 'Adel'
Oct 11,2014
0 people found
this helpful
Firstly i am so happy that i found flat land, that was what exactly i was looking for the quickest way to find what i wanted, i got my flat within 2days, secondly i did pay a lot less than what you usually need to ...
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“This was the second time that I found a property ......”

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Oct 03,2014
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By: 'Monica'
Oct 03,2014
0 people found
this helpful
This was the second time that I found a property thanks to flatland. The team is fast and effective. They gave me a good customer service both times and attempeted my all queries in a kind and professional manner. Sometimes the queue is long but ...
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“The staff member (Myra) recommended the flat which was over ......”

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Oct 03,2014
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Myra
By: 'Rina'
Oct 03,2014
0 people found
this helpful
The staff member (Myra) recommended the flat which was over my budget for rent. But after viewing I liked it very much, and finally I chose it. If I looked for flats by myself, I couldn't find that one. She completely understood what I needed. ...
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“I have been seeking for an apartment over the internet ......”

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Sep 24,2014
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Myra
By: 'Andrew'
Sep 24,2014
0 people found
this helpful
I have been seeking for an apartment over the internet on many websites, lots of fake advertisements and non-trustable properties. I decided to ask friends about tips and tricks to get an apartment in London. I heard about Flatland from some of them. I decided ...
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“I really like the agency because viewings were arranged within ......”

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Sep 19,2014
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Mike
By: 'Christina'
Sep 19,2014
0 people found
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I really like the agency because viewings were arranged within minutes and within just a few hours I had viewed properties all over London. The service if friendly and efficient, and has great connections with lovely landlords an ladies. I appreciate all there help, as ...
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“What i liked was that we got to view a ......”

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Sep 18,2014
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By: 'Big'
Sep 18,2014
0 people found
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What i liked was that we got to view a lot of flats really fast, perhaps like 5-6 per day. What I didn't like was that even thou we were pretty specific about what kind of flat we wanted, we were sent to se a ...
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“I must say that I was initially hesitant to approach ......”

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Sep 17,2014
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By: 'StuartDavidN'
Sep 17,2014
0 people found
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I must say that I was initially hesitant to approach Flatland, as I was trying to avoid using an agent if at all possible. However I am very pleased that I did. Flatland were excellent. From my first meeting I was given information on numerous ...
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“I can NOT recommend or advice people use Flatland. Went ......”

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Sep 15,2014
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By: 'Louise'
Sep 15,2014
1 people found
this helpful
I can NOT recommend or advice people use Flatland. Went to their office and registered. They charge an ¢â‚¬Å“admin¢â‚¬Â fee upfront ¢â‚¬â€œ which means that you get access to book viewing and contact the landlords. Strangely none of the properties I wanted to view were available ...
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“They arranged me a lot of appointments to view flats ......”

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Sep 11,2014
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By: 'Adrian'
Sep 11,2014
0 people found
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They arranged me a lot of appointments to view flats and gave me proper details about them. I'm very satisfied....
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Comment on agent fees
I'm very satisfied. Paying all-inclusive ‚£700 for a quiet studio flat in a nice area.
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“The agent did a really well job helping me to ......”

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Sep 08,2014
Minithumbup
By: 'Aine'
Sep 08,2014
0 people found
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The agent did a really well job helping me to find the property. According to my description he identify properties that suited me the best. But that only happened when I arrived to the office. I could not receive information personally via email when showed ...
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“Good service, really useful the auto-response mail with the list ......”

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Sep 08,2014
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Mike
By: 'Marco'
Sep 08,2014
0 people found
this helpful
Good service, really useful the auto-response mail with the list of the propriety aviable. Mike is a really polite person, I will recommend the agency in the future....
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“When I was worried about where to live, I got ......”

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Sep 08,2014
Minithumbup
By: 'Xueying'
Sep 08,2014
0 people found
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When I was worried about where to live, I got the email from Flatland. I didn't know why because I didn't remember I registered. But whatever, I read the email and found that there were so many good flats or studios with good prices in ...
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“Thank you Flatland, finally a practical, quick and effective service ......”

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Sep 08,2014
Minithumbup
By: 'Andrea'
Sep 08,2014
0 people found
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Thank you Flatland, finally a practical, quick and effective service for renting in London. Despite the payment comes before the viewing, the service is easy and smooth enough to be worth to pay. I saved time and I found the right place in 3 days and ...
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“I felt comfortable with the agents of Flatland, gave me ......”

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Jul 28,2014
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Mike
By: 'Dayane'
Jul 28,2014
0 people found
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I felt comfortable with the agents of Flatland, gave me several options prices and locations. I liked a lot because it is convenient for both economic and for people who have a good financial condition. In summary Flatland is practical....
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“I went to see FLATLAND and two days later I ......”

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Jul 11,2014
Minithumbup
By: 'Lisa'
Jul 11,2014
0 people found
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I went to see FLATLAND and two days later I had been to 3 viewings and found my current accommodation. They were friendly and helped me quickly....
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“The agents were very kind with me and really helped ......”

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Jul 10,2014
Minithumbup
By: 'Miss'
Jul 10,2014
0 people found
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The agents were very kind with me and really helped me a lot, because in 2 days I found my place. I will not hesitate to advise flatland, and of course in future if I will never need to find another place where live I will ...
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“I was very happy with the friendliness, efficiency and value ......”

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Jul 10,2014
Minithumbup
By: 'Wangwangwang'
Jul 10,2014
0 people found
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I was very happy with the friendliness, efficiency and value for money of Flatland. Liked their combination of lo- and hi-tech. Have already recommended them to friends and will use them again....
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“I would advise that people do NOT use this company. ......”

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Jul 03,2014
Minithumbdown
By: 'Justin'
Jul 03,2014
2 people found
this helpful
I would advise that people do NOT use this company. The reason is that they advertise properties but after going to their offices and waiting in a queue for ages, none of those are available. They work by charging an upfront admin fee and giving ...
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“the studios that they advertise are not actually available so ......”

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Apr 24,2014
Minithumbdown
By: 'ak'
Apr 24,2014
1 people found
this helpful
the studios that they advertise are not actually available so it is a complete waste of time going to there office. false advertising. did not get any viewings...
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What agent could do to change your mind?
more helpful more friendlier
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Flatland

Regional Awards won by Flatland

Individual Branch Awards

London, SW7



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