View all comments (1) Alan, thank you for the very kind words. I have alerted Donna also as I'm sure she'll be thrilled to read your review of her, and I agree with you completely, as she really worked tirelessly with solicitors, who on occasions appeared not so proactive about getting things done. Thank you for having the faith in us and I looked forward very much to working again with you, as I'm sure Donna will too. Kind Regards, James. ...

View all comments (3) Hello David, Clearly there is a little confusion about who said what - and I have reiterated to Darien that from now on communications have to be in writing to avoid this kind of situation. However one thing I would like to point out is that I have just read an email sent by myself quoting our fees. This was based on a rent of £675, because you told us it had been valued by Foxtons at this (and we know that the selling agent is likely to add a gloss to it for the purpose of enthusing the ...

View all comments (1) Thank you so much for the kind words Mrs S. I'm really very pleased that we got an extraordinary result, hosever your house was really very lovely and attracted so much interest, so that really helped us. It was a pleasure to work for you both and I really wish you well with your future plans for you and the family. ...

View all comments (1) Howard, thanks for the brilliant review and I'm sorry about your experience with the Solicitor. I will review what seemed to go wrong. Of course, there was an incentive for us to work harder than expected, and we are grateful that you were willing to 'dangle a carrot' for us and give us a reward to achieve the best sale price for you. It worked and both you and I were hugely happy with the result! Thank you for your business, and I appreciate the advice you have given free of charge so ...

View all comments (1) Thanks for the review Miss AR, which I agree with to a degree, especially your closing statement about never knowing whether you would have sold for more (at the time of course). I'm not sure our approach is particularly unconventional as one look on Rightmove shows a range of agents using 'guide price', 'offers in excess of' and 'open house' tactics to muster more interest quickly for their clients. You had indeed tried marketing with a local agent without any resulting offers, which real ...

View all comments (1) Hello Lila I cannot find your name on our database. Can you email your number to [email protected] as we monitor all calls coming in to the business, and being made outward bound. This way I can check the calls and even listen to them as well. If you haven't been called back I would be concerned as its not something I find acceptable of my staff. However we do have some 'fake' messages left on here for unknown reasons, and currently I cannot find your name at all in any emails for a ...

View all comments (1) Thank you for your business, on both counts. I'm glad we managed to get you the sale you wanted and in your strict time-frame too. Good luck with everything moving forward. Best James ...

View all comments (3) I would need to see the text 'Oz' as I cannot comment without seeing it. I do not understand how you would have got this as you were not even booked against the property until Monday when Jazz booked you in for the 14th September. With regards to the slow response, we had 109 viewing requests for this property, and as a small agency with just a handful of staff members its sometimes very difficult to call everyone immediately when they call in. Hence on this occasion we emailed you to ...

View all comments (1) Dear JC, I very much appreciate the honest review and of course we will endeavour like crazy to cut the small mistakes and hiccups that can be annoying for clients at times. However I am pleased that you noted that we worked especially hard to make sure you got the best sale price, and at £10,000 more than any other valuation you had, I hope it was worth it in the end. Everyone here at Fish Need Water wish you guys all the best for the future and want to say a big THANK YOU for using us. ...

View all comments (1) Ian, thank you for the very kind words. They are extremely humbling and I appreciate your business as a repeat client now - so I would like to take the opportunity to thank you very much for using us again. I'm pleased we found a client quickly and I hope they are the equal of the last ones we found for you. Thank you James ...

View all comments (1) Femi it was our pleasure, from start to finish - even though it took much longer than we all wanted. Sometimes you have these difficulties where a valuer for a mortgage lender assess it lower, even though we gave great evidence, they just wouldn't listen. But persistence is a good trait to have and we kept trying and eventually got you even more by changing the marketing strategy on the premise to get more buyers calling in and it worked a treat. We're really appreciative that you stuck with ...

View all comments (1) Georgia, its certainly not because you are a student as the landlady was happy to see students. I am sorry you experienced a poor service. If I can be honest, the property advert attracted 118 viewing requests, which was unexpected, and we have a team of three trying to keep up. It's not the only property we have Georgia, either so the sheer volume of enquirers left us more than a bit stretched. In fact we did our landlord a great service, as we ended up letting her property for nearly £1 ...

View all comments (1) Thank you for the Brilliant review Ms Scott. I am very grateful for your support, and I hope you guys create many wonderful memories in your brilliant new home. ...

View all comments (1) Thanks for the review Ian its most appreciated. I think the fact that you were so proactive also massively helped get things to the right position. I'm just glad I got the result you wanted and I'm very grateful that you gave the chance to me to prove our strategy works. ...

View all comments (1) Claire thank you ever so much and a massive thank you for recommending Chris your friend to us. I hope you enjoy your new home away from the big smoke, and hopefully a less stressful lifestyle to boot! ...

View all comments (1) Thank you for the kind words and for allowing us the opportunity to work with you both, we're very grateful. Good luck with everything! Sincerely James Fish Need Water ...

View all comments (1) Martin, thanks so much, your review is very humbling. I'm just pleased that we could help you move to your new home. Congratulations on the birth of your new baby boy and I hope you new home creates many wonderful memories for you all. ...