Fine & Country
4.9/5, 2023 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction
84% lettings valuation accuracy
90% lettings fee satisfaction
Breaking new ground, Fine & Country is rapidly becoming known for its unique blend of intelligent and creative marketing coupled with a professional approach to the sale of individual and country property.Every Fine & Country agent is a highly proficient and professional independent estate agent, operating to strict codes of conduct ... show more Breaking new ground, Fine & Country is rapidly becoming known for its unique blend of intelligent and creative marketing coupled with a professional approach to the sale of individual and country property.

Every Fine & Country agent is a highly proficient and professional independent estate agent, operating to strict codes of conduct and dedicated to you. They will assist, advise and inform you through each stage of the property transaction.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £44,000 £125,000,000
Lettings 84% 90% £575 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 4 38 7 1117 31 688 14 58 32
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Images & Videos

“Excellent customer service...”

Share on :
May 21,2018
Minithumbup
By: 'Steve'
May 21,2018
0 people found
this helpful
A very efficient service experience whilst looking at properties to rent in the Bow, East London area. Nick was very professional, friendly and helpful and followed through with a TA clause change I requested with minimal effort and discussion. I've used a lot of Estate ...
read full review
Comment on agent fees
In line with other agents and fair
Was this helpful? Yes

“Lismar...”

Share on :
May 19,2018
Minithumbup
Jonathan
By: 'Richard'
May 19,2018
1 people found
this helpful
As soon as we placed our property on the market, F & C matched it with one of their clients. The client visited the property, made an offer at the asking price and subsequently purchased it. There was no need to use a sale portal and ...
read full review
Comment on agent fees
Bearing in mind the work involved in managing the selling and buying chain, F & C's fees were more than reasonable.
Was this helpful? Yes

“Very helpful and informative...”

Share on :
May 18,2018
Minithumbup
Lee
By: 'Terry'
May 18,2018
0 people found
this helpful
We had very good advice and help in negotiating our purchase and price. Two viewings of the property meant that we were able to make an informed decision when making our offer, and after some advice from Lee we negotiated a mutually acceptable price....
read full review
Was this helpful? Yes

“Purchase of house 1 Alveston Mews...”

Share on :
May 18,2018
Minithumbup
By: 'John'
May 18,2018
0 people found
this helpful
Frances Husband dealt with the purchase of the house with the utmost efficiency. She was very professional in dealing with both parties solicitors in order to complete the transaction as quickly as possible. Overall we were very satisfied with her handling of the sale....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Super efficient, friendly and positive...”

Share on :
May 18,2018
Minithumbup
Nicola Moore
Jonathan
By: 'CaroleAnn'
May 18,2018
0 people found
this helpful
Super efficient, friendly and very professional. We really appreciated the personal touch and thoughtfulness of placing and marketing our property correctly. Nicky and Jonathan always kept us informed and up to date regarding progress....
read full review
Comment on agent fees
Fair for the service provided
Was this helpful? Yes

“Outstanding level of service!...”

Share on :
May 17,2018
Minithumbup
Sam
Graham
By: 'Mrs'
May 17,2018
0 people found
this helpful
From the very outset, I was very comfortable with my choice of agent and having lived in my current home for 31 years it was essential that I made the right decision. Thankfully Sam and his team help guide me through the process and orchestrated a ...
read full review
Comment on agent fees
The fees were higher than other agents, but then you get what you pay for
Was this helpful? Yes

“Mrs Luttrell...”

Share on :
May 15,2018
Minithumbup
By: 'Janet'
May 15,2018
0 people found
this helpful
Fine and Country organised numerous viewings where to other agents had only been able to provide one each. The staff members were unfailingly helpful and all worked to a very high professional standard....
read full review
Comment on agent fees
Other agents commission quotes were less but I felt the higher commission rate was worth it as they provided wider coverage.
Was this helpful? Yes
By: Simon Bradbury
May 16, 2018
View all comments (1)
Dear 'Janet Luttrell', Thank you for your very kind comments. I know that the team at St.Neots will appreciate your observations and FIVE STAR rating! ...

“Mr Cox.......”

Share on :
May 15,2018
Minithumbup
Julie
Lee
By: 'Mr'
May 15,2018
0 people found
this helpful
Very happy with the overall experience of selling through Fine & Country. The marketing material was very good and in particular the drone photographs dispayed the property & gardens very nicely. Communication was very good however on occasions feedback from viewings seemed a little delayed. Fine & Country ...
read full review
Comment on agent fees
A little higher than other agents but I would add that they did achieve a higher price for my property than was estimated by some other agents.
Was this helpful? Yes
By: Simon Bradbury
May 16, 2018
View all comments (1)
Dear 'Mr Cox...' THANKS for your comments! We're delighted that you were so happy with our service and that you will be recommending us. Very much appreciated! ...

“Great job........”

Share on :
May 13,2018
Minithumbup
Lee
By: 'Paul'
May 13,2018
1 people found
this helpful
After trying to sell my lovely house through a local low cost high street operator and receiving a very poor level of interest, a low quality service and a number of viewings from people who were, quite frankly, time-wasters, I switched to F&C and ...
read full review
Comment on agent fees
Fees are higher than those charged by other high street agents but are worth every penny. Hiring F&C and Lee was the best decision I made in selling my house.
Was this helpful? Yes
By: Lee Armstrong
May 14, 2018
View all comments (1)
Thanks for the fantastic review Paul - Delighted we got the sale through for you and all the best ...

“Excellent Service...”

Share on :
May 12,2018
Minithumbup
Alexandra
By: 'David'
May 12,2018
0 people found
this helpful
Sold my house under Alex's leadership with excellent support from Chris. There was great communication throughout the process which ensured we were always aligned. I was very pleased and recommend the team, and Alex specifically, without reservation....
read full review
Comment on agent fees
I thought the fees were v much in line with the market place.
Was this helpful? Yes

“Utterly professional, knowledgeable and accomadating...”

Share on :
May 08,2018
Minithumbup
Sue
Richard Carpenter
By: 'Dr'
May 08,2018
0 people found
this helpful
We had a fantastic experience with fine and country. They always made us feel welcome. The properties on their books are excellent and their kniwledgble and professional attitudes shone through....
read full review
Was this helpful? Yes
By: Simon Bradbury
May 09, 2018
View all comments (1)
Dear 'Dr Vimal Hariharan', Thank you for your comments and FIVE star rating. The team at Fine & Country in St.Neots will be delighted with your comments - particularly Richard and Sue! ...

“Superb agent!...”

Share on :
May 08,2018
Minithumbup
By: 'M'
May 08,2018
0 people found
this helpful
Zara is friendly, fair, commercial, and a pleasure to deal with. She mediates between vendor and purchaser in a mutually beneficial way that manages to yield results even in the most delicate of transactions....
read full review
Comment on agent fees
Zara is very fair when it comes to fees and demonstrates flexibility where possible.
Was this helpful? Yes

“Your Website...”

Share on :
May 06,2018
Minithumbdown
By: 'Andrea'
May 06,2018
3 people found
this helpful
Your website is absolutely appalling - I want to look at property in Norfolk not read a load of guff about foreign property - what happened to your old website that was straightforward and simple to use. It has actually stopped me looking for property ...
read full review
Was this helpful? Yes
By: Fine & Country Park Lane
Jul 20, 2018
View all comments (3)
Dear Andrea Collins We are sorry to hear you have a negative experience when using our site. Can I please ask a little more information from you to help us fix a bug if there is one? Firstly, where on the website were you looking? Had you put in a search for ‘Norfolk'? Secondly, can I please ask which country you were conducting the search from, as (being an International brand) our websites can operate slightly differently depending on which country you are in. This would be very helpful. ...

“Fantastic...”

Share on :
May 05,2018
Minithumbup
Matthew
By: 'Richard'
May 05,2018
4 people found
this helpful
I would really recommend using Fine & Country at the Brookmans Park office, if you are looking to sell in Brookmans Park, or indeed the general surrounding areas. Matthew and his team have just got our sale in Brookmans Park over the line in what is ...
read full review
Comment on agent fees
Worth it.
Was this helpful? Yes
By: Matthew Craker
May 21, 2018
View all comments (1)
Dear Richard, Thanks you very much for your kind, comprehensive review! It was a pleasure helping you move and we'd like to wish you well in the future. Kind regards, Matthew ...

“Shocking behaviour...”

Share on :
May 03,2018
Minithumbdown
James
By: 'Jack'
May 03,2018
9 people found
this helpful
They do not pay the rent owed to landlords. It's the 5th May an I have received rent for one month this year... they don't respond to emails and just pass the buck to other people in the agency. Worst agency I have ever dealt ...
read full review
Comment on agent fees
Awful
Was this helpful? Yes
By: James
Jul 20, 2018
View all comments (1)
A somewhat trigger happy review as rent has been paid once the arrears by the Tenant were reconciled. What's more, we are now involved in providing advise in designing and building out the property, so a good end to the situation. ...

“Outstanding...”

Share on :
May 03,2018
Minithumbup
By: 'newtothegame'
May 03,2018
0 people found
this helpful
As a first time seller the process can seem daunting, Reuben was great, his advice from marketing to dealing with offers was spot on combined with his knowledge and experience of dealing with buyers helped to reduce the stress level of myself and my partner. ...
read full review
Comment on agent fees
The fees were good and a lot lower than a lot of others agent in the area
Was this helpful? Yes

“Mr...”

Share on :
May 02,2018
Minithumbup
Nicola Moore
By: 'Mr'
May 02,2018
0 people found
this helpful
I am a buyer with fine and country and have exchanged contracts with one of their properties, i made an offer via nicola moore and was most impressed with her commitment she acted with honesty and integrity at all times was very focused and motivated ...
read full review
Comment on agent fees
Was buyer but have found out and found fees to be fair and reasonable
Was this helpful? Yes

“62 Watford Road...”

Share on :
Apr 30,2018
Minithumbup
Sam
Nicola Loraine & Elizabeth Teasdale
By: 'Geoff'
Apr 30,2018
0 people found
this helpful
Sam, Liz. and Nicola were absolutely superb in their transaction with us. Always prepared to go the extra mile, especially regarding contacting the legal profession. We couldn't have wished for better estate agents....
read full review
Comment on agent fees
Although not the cheapest, the services offered all well worth the extra remuneration.
Was this helpful? Yes

“Great Lettings Consultant...”

Share on :
Apr 27,2018
Minithumbup
Liam
Reuben
By: 'kyle'
Apr 27,2018
0 people found
this helpful
I am a landlord and had a chance to work with Liam on my recent search for tenants. It was a great experience working with him. Liam is very amicable, polite and responsive. During the research he responded to our questions very promptly and provided ...
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Apr 27,2018
Minithumbup
By: 'Michelle'
Apr 27,2018
0 people found
this helpful
We have always found Hilary professional , punctual and supportive especially when dealing sometimes, with some challenging issues. Hilary always returns emails and calls and does her best to help deal with any questions quickly and thoroughly ....
read full review
Comment on agent fees
As a rental customer this does not apply to us .
Was this helpful? Yes
By: Oliver Pescot
May 08, 2018
View all comments (2)
Good Morning Kerry, At present we do not have any landlords that accept dss, but if you would like to contact us on 02393 277277 and register your details we can let you know should this change. Best Wishes Oliver ...

“Finally we did it!...”

Share on :
Apr 24,2018
Minithumbup
Sue
By: 'Karen'
Apr 24,2018
0 people found
this helpful
We gave Sue a very long list of must haves! We got there in the end, and she has done us proud. But we never say never, I am sure she will see us again in the future, she may run though!...
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
By: Simon Bradbury
Apr 25, 2018
View all comments (1)
HI "Karen" - we LOVE a "...very long list of must haves!" and sue is certainly the woman to find them for you - THANKS for the review! ...

“Great relationship skills and listens to the details that matter...”

Share on :
Apr 12,2018
Minithumbup
Matthew
By: 'Keevil'
Apr 12,2018
0 people found
this helpful
I would recommend Matthew highly. Straight talking, good listening skills, knowledgeable, not pushy and with the necessary sense of humour! I suspect we were challenging as clients, however Matthew listened well and truly worked in partnership with us, paying attention to important details that many ...
read full review
Comment on agent fees
Good,
Was this helpful? Yes

“Thank you...”

Share on :
Apr 10,2018
Minithumbup
Sam
Nicola Loraine & Elizabeth Teasdale
By: 'Rachel'
Apr 10,2018
0 people found
this helpful
Sam and his team provided me with an excellent service. At all stages of the process, I felt fully informed, and my sale was handled in an extremely professional, yet friendly and personal manner. I would highly recommend Fine & Country Rugby to any one of ...
read full review
Was this helpful? Yes

“Sue Gipson- Excellent...”

Share on :
Apr 09,2018
Minithumbup
Sue
By: 'DT'
Apr 09,2018
1 people found
this helpful
Sue, knowing a previous acquisition had fallen through, was good enough to contact me prior to the property being actively marketed. She then proceeded to conclude negotiations in a swift and efficient manner....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Apr 11, 2018
View all comments (1)
Dear "DT" Thanks for taking the time to share your story on this forum and for awarding Sue FIVE stars. I'm really glad that we could help you! ...

“Efficient, friendly and Fast...”

Share on :
Apr 09,2018
Minithumbup
Lee
By: 'AL'
Apr 09,2018
0 people found
this helpful
Had a great first meeting with Lee who valued the house at a higher price than expected. Nevertheless, with some hesitation, I instructed them on the Saturday and was very happy to have a viewer by 10am on the Monday (and the property particulars hadn't ...
read full review
Comment on agent fees
Fair given the circumstances
Was this helpful? Yes
By: Simon
Apr 12, 2018
View all comments (1)
Dear "Al" What a lovely review! Thanks for taking the time to leave your thoughts on how Lee and the St.Neots team helped you sell your home and for awarding them FIVE stars! ...

“Excellent, friendly service...”

Share on :
Apr 09,2018
Minithumbup
Lisa
By: 'Craig'
Apr 09,2018
0 people found
this helpful
Throughout the whole process of buying our new home Lisa and Joanna were extremely professional, friendly and helpful. Nothing was too much trouble for them and even now, two weeks after moving in they continue to help us! We will definately be using them if ...
read full review
Comment on agent fees
N/A as we were the purchasers
Was this helpful? Yes
By: Lisa freer
Apr 09, 2018
View all comments (1)
Thank you both for your kind words. It was our absolute pleasure to deal with you and we wish you lots of Happiness in your new home. ...

“House Sale...”

Share on :
Apr 06,2018
Minithumbup
By: 'David'
Apr 06,2018
0 people found
this helpful
The sale of a difficult property was handled with expertise and friendliness and at times of difficulty both Mattie and Mark worked tactfully to bridge the gap from seller to buyer. It was a long sale process and the team came up with the sale....
read full review
Comment on agent fees
The fees were acceptable for this level of sale. As the sale was protracted and needed a lot of continual input the fee turned out to be good value.
Was this helpful? Yes

“Nothing was too much...”

Share on :
Apr 04,2018
Minithumbup
By: 'SBillingham'
Apr 04,2018
0 people found
this helpful
When we asked Fine and Country to market our property we did so as we expected the best and we were not disappointed They took the hassle out of selling our home of 50 years and were understanding and patient when answering our queries. Nothing was ...
read full review
Comment on agent fees
Fees were higher than your normal high street agent but totally worth it as they are a cut above the rest.
Was this helpful? Yes

“House Sale...”

Share on :
Apr 02,2018
Minithumbup
By: 'David'
Apr 02,2018
0 people found
this helpful
Our property was unusual and required specific marketing and sales expertise. The sales team at the Drayton office and in particular Hillary Landey must be congratulated for their excellent handling of this sale. The photographs taken were of a very high standard and the sales ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Highly recommend...”

Share on :
Apr 02,2018
Minithumbup
By: 'Caroline'
Apr 02,2018
0 people found
this helpful
After a difficult two years unsuccessfully trying to sell the 'family' home via other agents, the best recommendation we ever had was to change agents again and go with Fine & Country... The house was a Grade II* listed large period property in an area where ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:49 PM 17/03/2022 by allAgents

Awards won by Fine & Country

Regional Awards won by Fine & Country

Individual Branch Awards

Uckfield, TN22

St Neots, PE19

Droitwich, WR9

Chepstow, NP16

Brighton & Hove, BN3

Banbury, OX16

Birmingham, B3

Bath, BA1

Norwich, NR2

Stafford, st18

Newport, PO30

Emsworth, PO10

Oxford, OX2

Derby, DE1

Bedford, MK40

Northampton, NN1

Portsmouth, PO6

Solihull, B90



Find the Best Agent to
Sell or Rent Your Home