Finders Keepers
2.8/5, 116 reviews
46% recommended
30% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
58% lettings fee satisfaction
Finders Keepers finds good homes for good tenants and looks after the tenant, the property and the landlord. Founded in 1972, we have been family-run and independent ever since. show more Finders Keepers finds good homes for good tenants and looks after the tenant, the property and the landlord. Founded in 1972, we have been family-run and independent ever since.

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Latest Reviews

 View all Reviews 116
19th Jun 2024
reviewed by 'J Hughes'
“Safeguarding neglect: Allowing contractors to access rental property without properly notifying tenants. In one case a female tenant was alone ......”
15th Mar 2024
reviewed by 'Steph'
“Sophie Moses at Finders Keepers has been great and really responsive since we've moved in. Any of the issues we've ......”
22nd Sep 2023
reviewed by 'Jebbin'
“Had the worst experience with them. After confirming that the landlord had accepted my offer, they provided me a contract ......”
14th Aug 2023
reviewed by 'Patsy'
“Liam Gubbins has been really helpful and supportive with property management issues as we transition from using FK for property ......”
9th Aug 2023
reviewed by 'GG'
“JAMES REYNOLDS from Finderskeepers North Oxford branch has been very helpful to our family finding a home as tenants. As ......”
27th Jul 2023
reviewed by 'Jamali'
“Rachel is highly effective dedicated and passionate professional. From viewing day to the day of signing lease she was flawless ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 30% 100% £438,500 £438,500
Lettings 87% 58% £366 £3,325
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 5 42 51 0 0 1 0 1 7
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Finders Keepers Branches (view all 9)
Abingdon, OX14
Banbury, OX16
Bicester, OX26
Central Oxford, OX1
East Oxford, OX4
North Oxford, OX2
Oxford, OX4
St Clements Oxford, OX4

“Finders Keepers have been friendly, easy to work with and extremely helpful...”

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Oct 28,2021
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Chris
By: 'Charlie Ponder'
Oct 28,2021
0 people found
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Finders Keepers have been really easy to work with, very helpful whenever I have had any questions and very prompt in replying to any communication. They were also extremely friendly. I conversed mainly with Chris, who I found to be great....
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“Top of the Top...”

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Oct 23,2021
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helen
By: 'VYA'
Oct 23,2021
0 people found
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Finders Keepers and Helen Dunn in particular have been amazing over the last three years. The few queries that I've had were answered and dealt with straight away. It never failed. Thank you....
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“Nice, until you've signed!...”

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Oct 07,2021
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By: 'Poorly'
Oct 07,2021
2 people found
this helpful
I rented a student property through Finders Keepers with the admin arranged by Jessica. The admin was dealt with swiftly which you would expect as there are so many students requiring property. I found Jessica to be very pleasant until after you've signed the agreement ...
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“Whenever I need some help , I get some respon......”

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Oct 07,2021
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By: 'Akino'
Oct 07,2021
0 people found
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Whenever I need some help , I get some responses quickly . I could use a phone and an email to report problems anytime which is helpful ....
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“We have been renting as tenants with Finders ......”

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Sep 21,2021
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sally
By: 'Nick H'
Sep 21,2021
1 people found
this helpful
We have been renting as tenants with Finders Keepers for over 15 years and in that time the service has been a bit of a roller coaster with some excellent help and sometimes very poor service. Recently we have had to move out due to the ...
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“Rising damp, a leaking asbestos roof that was......”

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Sep 21,2021
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By: 'John'
Sep 21,2021
1 people found
this helpful
Rising damp, a leaking asbestos roof that wasn't fixed for several years other than bodging a bead of mastic on it now again when water flowed through the ceiling and finally an attempt to wrongfully withold our deposit to pay for various problems that were ...
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“The worst experience with this company, very ......”

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Aug 13,2021
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By: 'Miri'
Aug 13,2021
0 people found
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The worst experience with this company, very bad information, she makes you write a whole form and fill out so many things so that in the end Mrs. Olivia Gibbs does not know how to attend.I do not recommend it!!! total loss of days....
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“It's hard to put into words how terrible this......”

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Jul 03,2021
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By: 'Wayne'
Jul 03,2021
4 people found
this helpful
It's hard to put into words how terrible this company is. From being late on the FIRST day of us moving to our new home, waiting for the keys, to straight up lying and blaming us for damages done from the previous owners, to trying ...
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“I have been both a tenant and a landlord with......”

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Jun 25,2021
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Aimee
By: 'Hilary'
Jun 25,2021
0 people found
this helpful
I have been both a tenant and a landlord with Finders Keepers for the last 3 years now and I have to say that I am more than happy with the service they provide and the relationship I have with them. I feel I am in ...
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“I highly recommend Finders Keepers, excellent......”

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Jun 24,2021
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Ceri
By: 'Libertad'
Jun 24,2021
0 people found
this helpful
I highly recommend Finders Keepers, excellent service. Ceri is very helpful, professional and always contactable. It is a pleasure to meet them....
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“We have been dealing with Finders Keepers fo......”

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Jun 15,2021
Minithumbup
By: 'Deborah'
Jun 15,2021
0 people found
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We have been dealing with Finders Keepers for over 25years as landlords and have never had any issues.They have been incredibly helpful and professional and any problems arising from tenants are quickly flagged up and dealt with amicably....
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“Absolutely horrific company.Abusive and usel......”

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Jun 09,2021
Minithumbdown
By: 'Jeremy Stevens'
Jun 09,2021
1 people found
this helpful
Absolutely horrific company. Abusive and useless staff who only send threatening emails to vulnerable people instead of fixing any issues. Went for a long time having to shower at work as the company couldn't arrange something as simple as a plumber. Do not use....
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By: Jaba The Slut
Aug 06, 2023
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Jeremy and his fellow flat mates lived like animals, fraudulently claiming furlough and spending the proceeds on drugs and takeaways. Their behaviour was an absolute disgrace. ...

“Very, very bad.Terrible, takes forever to f......”

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Jun 09,2021
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By: 'Enric'
Jun 09,2021
1 people found
this helpful
Very, very bad. Terrible, takes forever to fix anything, sold the property to another landlord, sent us some intimidating documents stating that we renounced our rights as tenants. Then offered a higher rent to renew the contract. Absolutely incompetent (I have had 4 tenancy agreements, no ...
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“Discriminatory Lettings Agent! Finders Keeper......”

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Jun 09,2021
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By: 'I R'
Jun 09,2021
0 people found
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Discriminatory Lettings Agent! Finders Keepers carry out the horrific and all-too-common practice of colluding with landlords to discriminate against benefits recipients, which makes it incredibly hard for people receiving benefits to find housing. This is unconscionable behavior!...
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“STAY AWAY - discriminates against benefit ten......”

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Jun 08,2021
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By: 'Spottyfriend'
Jun 08,2021
0 people found
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STAY AWAY - discriminates against benefit tenants This agency is complicit in discrimination by landlords towards people on Universal Credit and other benefits. This is unlawful and despicable....
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“STAY AWAY - discriminates against benefit ten......”

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Jun 08,2021
Minithumbdown
By: 'Spottyfriend'
Jun 08,2021
0 people found
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STAY AWAY - discriminates against benefit tenants This agency is complicit in discrimination by landlords towards people on Universal Credit and other benefits. This is unlawful and despicable....
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“1.0 star ratingStay away!!Finders Keepers d......”

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Jun 08,2021
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By: 'i.a'
Jun 08,2021
1 people found
this helpful
1.0 star rating Stay away!! Finders Keepers deliberately uses discriminatory practices to stop tenants in receipt of benefits or Universal Credit securing the basic human right to housing. These hidden tactics to humiliate people are discriminatory and disgusting, as is this letting agency for using them....
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“Tenant - Great experience...”

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May 24,2021
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Alex
By: 'Nuno'
May 24,2021
0 people found
this helpful
Finders Keepers North Oxford was extremely helpful in finding the right property for us, with a great follow-up all throughout the process. Now, as a tenant, the team have been absolutely great in resolving everything that we have reported, making us feel very at home ...
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“Oxford Rental...”

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May 22,2021
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Chris
By: 'Christina'
May 22,2021
0 people found
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Oxford Rental Chris Cox was extremely helpful in securing our rental property. The process was efficiently executed by the agency. Thank you....
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“We have been renting from Finders Keepers, Ce......”

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May 21,2021
Minithumbup
By: 'David'
May 21,2021
0 people found
this helpful
We have been renting from Finders Keepers, Central Oxford for two years and they have always been courteous, professional, and very responsive. Whenever our flat has needed any sort of maintenance, they have sorted it out very quickly. I would highly recommend them to anyone ...
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“Great and efficient service from Alex at FK. ......”

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May 18,2021
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Alex
By: 'Tessa'
May 18,2021
0 people found
this helpful
Great and efficient service from Alex at FK. Very responsive and friendly. I've experienced FK both as a tenant and landlady now and the service had always been of a high standard. Highly recommended....
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“Aimee Withinshaw has been amazing. The experi......”

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May 12,2021
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Aimee
By: 'James'
May 12,2021
0 people found
this helpful
Aimee Withinshaw has been amazing. The experience from the start with Finders Keepers has been utterly professional and the staff have been wonderful, attentive and responsive, but I have to say after my my elderly mother had a fall, Aimee and her colleague went above ...
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“Rachel Thraves...”

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Apr 22,2021
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Rachel
By: 'chris'
Apr 22,2021
0 people found
this helpful
As a tenant, I am very happy with the property management by Rachel Thraves - who has helped out with several probvlems since beginning my tenancy. She is always approachable, knowledgable, straightforward and helpful....
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“Exceptional landlords!...”

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Mar 22,2021
Minithumbup
By: 'Henry'
Mar 22,2021
0 people found
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I've had fantastic dealings with Finders Keepers in every way: maintenance has been fast, communicative, and helpful; lease info and paperwork has all been quite easy; everyone at the office has been lovely!...
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“Friendly and professional...”

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Mar 12,2021
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Richard
By: 'Yvonne'
Mar 12,2021
0 people found
this helpful
have been happy with my experience with FK Summertown. I used them for letting and management services and their service has been excellent. Richard was very helpful and pro active and secured a tenant for my property quite quickly. Richard is always very responsive, friendly, ...
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“Thank you for your great services. Very helpf......”

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Mar 05,2021
Minithumbup
By: 'Ekaterine'
Mar 05,2021
0 people found
this helpful
Thank you for your great services. Very helpful and friendly staff. Me and my family with two children feel very safe, that you have such a great staff in North Oxford Office. Thank you again....
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“I started renting a property through finders ......”

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Feb 22,2021
Minithumbup
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Natalie
By: 'Cox'
Feb 22,2021
0 people found
this helpful
I started renting a property through finders keepers mid pandemic and have been nothing but impressed with there assistance. Always helpful and friendly....
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“A dismissive woman on the phone. Didn't seem ......”

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Jan 07,2021
Minithumbdown
By: 'eve'
Jan 07,2021
0 people found
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A dismissive woman on the phone. Didn't seem to want to take my enquiries any further and refused us a viewing based off of my partner's income, despite us having enough savings to pay rent for a year untill I can return to after having ...
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“Thank you Denise McGrath for your friendly re......”

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Dec 11,2020
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Kate
By: 'Jennifer'
Dec 11,2020
0 people found
this helpful
Thank you Denise McGrath for your friendly relaxed manner in which you dealt with our recent end of tenancy. Also Fiona and Kate for your support over the last 12 years. Best wishes for 2021....
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“STAY CLEAR FROM THE LETTINGS DEPARTMENT!! I h......”

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Sep 09,2020
Minithumbdown
By: 'Kimiela'
Sep 09,2020
3 people found
this helpful
STAY CLEAR FROM THE LETTINGS DEPARTMENT!! I have rented with a few agencies and by far this has been the worst. When we moved in the house wasn’t cleaned after the last tenant. They ended cleaning around the things we’d already moved in. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Finders Keepers

Regional Awards won by Finders Keepers

Individual Branch Awards

Oxford, OX2



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