Unprofessional rude and ignorant.
Agents left me waiting for a viewing only for the place to be sold why we were waiting in the road.
No apology nothing, avoid !!
Rude owner... read full review
Truely terrible company. Everything was fine until my family and I left the property, they hjust didnt want to give us our deposit back and wanted to charge for the smallest little item. Yet when we were in the house for 6 years there was never ... read full review
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Tenant)
Rent PCM: £750 Would you recommend?: Yes
Postcode: ME14
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Tenant)
Rent PCM: £750 Postcode: ME14
0people found this helpful
We used Ferris and Co to rent for 4 years.
We where happy by the time when the old ladies where in charge at the Bearsted office bak in 2016.
However when ** became Manager of the Bearsted office everything got worse. She haired that office BOY * and ... read full review
Recently I sold a property through Ferris, the whole process was easy and I was kept updated throughout the process, the customer service received was exceptional throughout, office staff were extremely professional, a completely different experience than I received in the past from larger / national ... read full review
“Have been a Landlady with Ferris and Co for o......”
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5 Star Review
Dec 05,2020
By:
'Elizabeth'
Dec 05,2020
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ME14
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Landlord)
Postcode: ME14
0people found this helpful
Have been a Landlady with Ferris and Co for over 10 years and the service has always been sterling. Justine and the team take all of the stress away from being a Landlord and always find great tenants for my property.... read full review
I just wanted to say thank you for all your staff, there has been a great deal of attention to detail and continuous service throughout these difficult times in regards to my properties that you fully let out.... read full review
Worked as a remote freelance creative based in Reading with the Ferris & Co team and was very impressed with how they operated. They were diligent, focussed, and patient, and knew exactly what needed to be done to. Moreover, they actually appreciated my effort and my ... read full review
Branch: Maidstone, Penenden Heath Parade, Penenden Heath
Services: Sales (as a Vendor)
Sold price: £343000 Would you recommend?: Yes
Postcode: ME15
Branch: Maidstone, Penenden Heath Parade, Penenden Heath
Sales (as a Vendor)
Sold price: £343000 Postcode: ME15
0people found this helpful
We recently sold our house through Ferris &Co and are very happy with the service provided. They gave us the right advice regarding pricing and there was no pressure from them to lower prices like the first agent we used . I would highly recommend them.... read full review
“Need a new tenant - Ferris & Co have the skills to help....”
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5 Star Review
Oct 10,2020
Mr
By:
'Allan'
Oct 10,2020
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Landlord)
Rent PCM: £775 Would you recommend?: Yes
Postcode: ME15
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Landlord)
Rent PCM: £775 Postcode: ME15
0people found this helpful
We recently had to find a new tenant for our property and this is always a worrying time for any landlord. However, the team at Ferris & Co took away all our worries, concerns and apprehensions and found us a brilliant & reliable new tenant. We have ... read full review
Viewed a property with Ferris & Co last week who were very helpful and informative about the house and local area. Would recommend.... read full review
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ME14
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Tenant)
Postcode: ME14
0people found this helpful
Wish I had read the reviews before committing with them. The inspections are very invasive and they demand absurd things, e.g. the outside of the windows needs cleaning, the grass is too long, the door is dusty,etc., very childish. And if you don't ... read full review
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(1)
I am sorry to read your comments regarding our services . I fully understand to why tenants are unhappy when inspections take place ,due to the feeling of invasion of privacy. However theses visits are in place for the Landlord under their fully managed agreement and all tenants are made aware in the terms of business prior to comment of the let . We do not under any circumstances make threats to tenants and do our upmost to accommodate all tenants needs where possible. If you would like to dis ...
“Terrible customer service never known anythin......”
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1 Star Review
Sep 27,2019
By:
'Samantha'
Sep 27,2019
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ME14
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Tenant)
Postcode: ME14
3people found this helpful
Terrible customer service never known anything like it. So unprofessional I would definitely would avoid if possible. Rude, sarcastic and unprofessional.... read full review
Branch: Maidstone, Penenden Heath Parade, Penenden Heath
Services: Sales (as a Buyer)
Sold price: £180000 Would you recommend?: No
Postcode: ME10
Branch: Maidstone, Penenden Heath Parade, Penenden Heath
Sales (as a Buyer)
Sold price: £180000 Postcode: ME10
3people found this helpful
They made up policy to sell a property to one of there top clients for the only reason being is that its there top client and they want to keep him happy, they tried to tell me that surveys are "tougher" for FTBs than landlords .... ... read full review
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ME14
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Tenant)
Postcode: ME14
2people found this helpful
I rented a house from this outfit of con artists 15 years ago, a boiler had been fitted to the wall which left a large area of concrete showing on the floor from the old boiler being removed, all the carpets we're old and worn.
I ... read full review
“Where to start.Unrealistic inspection requirements.They inspect properties four ......”
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1 Star Review
Dec 17,2014
By:
'Mr.'
Dec 17,2014
Branch: Maidstone, Westwood House, Thurnham Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ME14
Branch: Maidstone, Westwood House, Thurnham Lane
Lettings (as a Tenant)
Postcode: ME14
9people found this helpful
Where to start.
Unrealistic inspection requirements.
They inspect properties four times a year. The house can't even look lived in by their standards. Must always look 100% new like there was no one there. To make my complaint clear I have a high degree of standards ... read full review
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