Fair-Way Lettings
4.6/5, 187 reviews
93% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction
Fair-Way Lettings was founded by Landlords for Landlords.As Landlords ourselves we understand the importance of protecting both the Landlords and Tenants interests at all times, offering the highest level of service and exceptional value for money.Why don’t you contact us today and see for yourself. show more Fair-Way Lettings was founded by Landlords for Landlords.

As Landlords ourselves we understand the importance of protecting both the Landlords and Tenants interests at all times, offering the highest level of service and exceptional value for money.

Why don’t you contact us today and see for yourself.

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Latest Reviews

 View all Reviews 187
15th Jan 2018
reviewed by 'Julian,'
“Our house was badly damaged by a gas explosion and Fair Way Lettings managed to find us alternative accommodation in ......”
21st Nov 2017
reviewed by 'Traian'
““I recently rented a property from Fair-Way Lettings.Throughout the entire process I found them to be very professional, flexible, ......”
31st Oct 2017
reviewed by 'Jane'
“Having moved several times during the last 10 years or so, we found Fair-Way Lettings to have been the most professional ......”
25th May 2017
reviewed by 'Landlady18'
“The inventory was a multi page document with hundreds of photos, it could not have been more thorough. They're a ......”
24th May 2017
reviewed by 'Manish'
“Great customer service. Mark helped me a lot by making this very easy. When we moved in the property the ......”
13th Jul 2016
reviewed by 'Gordon'
“We have rented our property with fairway lettings for the past seven years. We have now decided to sell it. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £575 £775
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 2 117 8 0 0 1 0 1 3
Areas covered
  • Leicestershire
Address

657 Loughborough Road
Birstall,Leicester
Leicestershire
LE4 4NL
0116 267 4049

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:30 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service from start to finish. Any queries/problems dealt ......”

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Oct 18,2013
Minithumbup
By: 'Mrs'
Oct 18,2013
0 people found
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Excellent service from start to finish. Any queries/problems dealt with promptly and excellent telephone service, always greeting very polite and courteous. Never had any problems with any requests re information/contracts. Would recommend this service to anyone....
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“in dealing with fairway lettings of birstal me my partner ......”

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Oct 14,2013
Minithumbup
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Russ
By: 'mark'
Oct 14,2013
0 people found
this helpful
in dealing with fairway lettings of birstal me my partner michelle have been very pleased with the help and advice that we received.we had just come back from spain after being away some years so we wanted to be in a certain area and ...
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“Very helpful and easy to get on with. Communication has ......”

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Oct 11,2013
Minithumbup
By: 'RJK'
Oct 11,2013
0 people found
this helpful
Very helpful and easy to get on with. Communication has been good and are quick to sort out any issues/problems. Seem very keen to assist in any way. would recommend to others ....
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“Nothing is too much trouble UNTIL you sign the contract. ......”

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Oct 11,2013
Minithumbdown
By: 'Dbz0012'
Oct 11,2013
0 people found
this helpful
Nothing is too much trouble UNTIL you sign the contract. Charged outrageous 'admin fees' for each contract even on renewing which only involved changing a couple of dates on a generic contract and printing it out. Inventory was very inaccurate - I do not consider ...
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Remember who the customer and treat them with respect!
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“We were very impressed with Fairway Lettings, Leicester. All went ......”

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Oct 08,2013
Minithumbup
By: 'Mrs'
Oct 08,2013
0 people found
this helpful
We were very impressed with Fairway Lettings, Leicester. All went smoothly with our move, and they worked with us and listened to us at every stage to. When you phone the office with any queries you get through straight away and as with some systems, ...
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“A very fast and smooth process, very professional organisation with ......”

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Sep 30,2013
Minithumbup
By: 'DD7'
Sep 30,2013
0 people found
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A very fast and smooth process, very professional organisation with a personal touch. I found the property easily on the internet and within a week all was sorted!!...
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“Fairways were prompt at arranging a viewing for the property ......”

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Sep 27,2013
Minithumbup
By: 'Rob'
Sep 27,2013
0 people found
this helpful
Fairways were prompt at arranging a viewing for the property we now rent from them and explained everything we needed to do to arrange our tenancy agreement, the staff are always friendly either over the phone or in person....
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“Excellent service I received, very friendly and helpful. Would tell ......”

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Sep 25,2013
Minithumbup
By: 'Carley'
Sep 25,2013
0 people found
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Excellent service I received, very friendly and helpful. Would tell everyone to use them if looking for a property to rent....
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“I have recently let a house through Fair Ways, my ......”

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Sep 25,2013
Minithumbup
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James
By: 'Rebecca'
Sep 25,2013
0 people found
this helpful
I have recently let a house through Fair Ways, my situation was quite difficult as my partner is currently posted abroad but Russ and James went above and beyond to help me and make sure everything was done throughly and efficiently and I felt very ...
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“I can say the whole team (James, Mark and Russ) ......”

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Sep 25,2013
Minithumbup
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Mark
By: 'Norman'
Sep 25,2013
0 people found
this helpful
I can say the whole team (James, Mark and Russ) are the best people I have ever dealt with. They work as a team to make sure as a prospective tenant you move into the best suitable accomodation and at the right time. I am ...
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“From initial contact with Mr Kent and now with James ......”

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Sep 25,2013
Minithumbup
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James
By: 'H'
Sep 25,2013
0 people found
this helpful
From initial contact with Mr Kent and now with James and Mark the communication has been very professional. They are prompt in responding to queries and so for appear to deal with me as Landlord and tenants to be equitable. The contacts are business like, ...
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“very professional and on the ball all representatives are polite ......”

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Sep 13,2013
Minithumbup
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Mark
By: 'mr'
Sep 13,2013
0 people found
this helpful
very professional and on the ball all representatives are polite and very helpful in every way ,no problem is minor .my wife and i are well impressed how they all helped us. well done...
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“I was very pleased with the service that I received, ......”

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Sep 12,2013
Minithumbup
By: 'Charlotte'
Sep 12,2013
0 people found
this helpful
I was very pleased with the service that I received, extremely helpful with any questions that I had and they have always been easy to contact. They have helped me find the perfect home for me and my daughter, and for that I am very ...
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“Mark and James have been amazing during my time in ......”

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Sep 12,2013
Minithumbup
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Mark
By: 'Hannah'
Sep 12,2013
0 people found
this helpful
Mark and James have been amazing during my time in the property I was letting. Any problems I had they were in contact with the landlord straight away. They dealt with any situation that arose efficiently, professionally and personally. They wouldn't just chase the landlord ...
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“We havehad a few problems with the plumbing but they ......”

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Aug 16,2013
Minithumbup
By: 'kerry'
Aug 16,2013
0 people found
this helpful
We havehad a few problems with the plumbing but they have bin great getting people in to sort it out and kept me informed throughout it is now all sorted...
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“When looking for a new property, we tried several local ......”

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Aug 12,2013
Minithumbup
By: 'Mr'
Aug 12,2013
0 people found
this helpful
When looking for a new property, we tried several local agents and Fairway Lettings were by far the best, not just for price. Staff were helpful, very friendly and prompt from the beginning and they made the whole process easy and simple. We would highly ...
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“Having used Fairway Lettings to let my property for the ......”

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Jul 29,2013
Minithumbup
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Mark
By: 'Owen'
Jul 29,2013
0 people found
this helpful
Having used Fairway Lettings to let my property for the last 2 years, i couldn't recommend them more. When Russ Kent first came to my property he won me over and gave me confidence that he would let my property to the right tenants, and was ...
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“I have been with Fair-way Lettings for four years and ......”

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Jul 26,2013
Minithumbup
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James
By: 'Ash'
Jul 26,2013
0 people found
this helpful
I have been with Fair-way Lettings for four years and had excellent professional service and quick response from them at all time, I have already recommended them to others....
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“We were impressed by the high standard of customer service ......”

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Jul 09,2013
Minithumbup
By: 'Mrs'
Jul 09,2013
0 people found
this helpful
We were impressed by the high standard of customer service and values of Fair-way Lettings. They kept us fully informed of all proceedings, understood the priorities of both landlords and tenants and made us feel our business was important to them....
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“After several encounters with estate and letting agents, we stumbled ......”

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Jul 07,2013
Minithumbup
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James
By: 'Drew'
Jul 07,2013
0 people found
this helpful
After several encounters with estate and letting agents, we stumbled up Fair-Way Lettings. From the intitial telephone call, we felt that they were different. Mark arranged a viewing for the same day and James spent over an hour with us at the house even thought ...
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“I am very pleased with the high level of service ......”

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Jul 03,2013
Minithumbup
By: 'Melissa'
Jul 03,2013
0 people found
this helpful
I am very pleased with the high level of service provided by Fair-way letting in Leicester. They have dealt with all queries from tenants in a professional, speedy approach and problem solve in a good order. I would highly recommend Fair-way lettings to all my ...
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“Having not rented a place before i found all staff ......”

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Jul 03,2013
Minithumbup
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James
By: 'Phil'
Jul 03,2013
1 people found
this helpful
Having not rented a place before i found all staff very knowledgeable which made the whole process easy including directing me through all the legalities and the relevant paperwork. The staff vwere very professional, acted accordingly and quickly and made the whole process straight forward. ...
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“Fairway lettings have been managing my let property for over 5 ......”

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Jun 28,2013
Minithumbup
By: 'Gemma'
Jun 28,2013
0 people found
this helpful
Fairway lettings have been managing my let property for over 5 years , they have been a pleasure to work with , always informative and professional . I have dealt with all members of the team and they are all very friendly and helpfull. If you are thinking of ...
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“Fairway Lettings are a very honest & hardworking letting agency who ......”

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Jun 28,2013
Minithumbup
By: 'Tashlien'
Jun 28,2013
0 people found
this helpful
Fairway Lettings are a very honest & hardworking letting agency who will go out of their way to provide an excellent management service, which makes my life, as a landlady much easier - I would recommend them to anyone....
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“Fair-Way Lettings is an excellent firm to use if you ......”

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Jun 27,2013
Minithumbup
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Mark
By: 'Nichola'
Jun 27,2013
0 people found
this helpful
Fair-Way Lettings is an excellent firm to use if you are looking to let. As a tenant that has used several other lettings agents, I found that the level of service giving was excellent. From the very beginning Fair-way Lettings have given an outstanding level ...
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“I have found FLW very easy to deal with. When ......”

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Jun 27,2013
Minithumbup
By: 'Dave'
Jun 27,2013
0 people found
this helpful
I have found FLW very easy to deal with. When I was looking for an agency to look after my property I was very impressed with what they had to say and felt confident in choosing them. I have to say that they have proved ...
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“They made the application simple by explaining each stage thoughly ......”

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Jun 24,2013
Minithumbup
By: 'Carolyn'
Jun 24,2013
0 people found
this helpful
They made the application simple by explaining each stage thoughly and in a friendly but professional manner and kept us up to date throughout. Not long after moving in to the property we had problem with the shower and a water leak. Within a couple ...
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“We have recently took up a tenancy on a property ......”

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Jun 21,2013
Minithumbup
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James
By: 'Chris'
Jun 21,2013
0 people found
this helpful
We have recently took up a tenancy on a property through Fair-Way Lettings and have been extremely pleased with the service from the team, particularly James and Mark, from our first contact seeking to view the property, through the application and referencing period and our ...
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“Both agents were courteous and had good business acumen. Their ......”

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Jun 18,2013
Minithumbup
By: 'Dave'
Jun 18,2013
0 people found
this helpful
Both agents were courteous and had good business acumen. Their ownership of my needs was second to none and after moving in within one week, exceeding expectations, they solved a small problem that needed a third party service very quickly. I thoroughly recommend these agents ...
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“I was recommended this firm and I have not been ......”

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May 30,2013
Minithumbup
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James
By: 'S.'
May 30,2013
0 people found
this helpful
I was recommended this firm and I have not been disappointed. This is my first time being a Landlord and both James and Mark explained the process and what is involved. I was encouraged by the experience the company has in finding tenants and letting ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Visit www.fair-waylettings.co.uk/contact-us-2/complaints-procedure/ for our most up to date complaints procedure.
Last updated at 2:18 PM 17/08/2018 by Stephen Kent

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