94% lettings valuation accuracy
88% lettings fee satisfaction
F5 Property Ltd (formerly Intralet) is a family-owned and operated estate agency business, established in 1996. Currently managing over two hundred properties, mostly in the greater Belfast area for over a hundred landlords, we pride ourselves on offering a cost effective personal service to investors, landlords and tenants, vendors and buyers.
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F5 Property Ltd (formerly Intralet) is a family-owned and operated estate agency business, established in 1996. Currently managing over two hundred properties, mostly in the greater Belfast area for over a hundred landlords, we pride ourselves on offering a cost effective personal service to investors, landlords and tenants, vendors and buyers.
Latest Reviews
View all Reviews 45
4th Dec 2019
reviewed by 'Ruairi'
3rd Dec 2019
reviewed by 'Peter'
11th Sep 2018
reviewed by 'Conor'
11th Sep 2018
reviewed by 'Shauna'
16th May 2018
reviewed by 'Rachel'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 94% | 88% | £312 | £1,175 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 0 | 24 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- BT9
- All Belfast postcodes BT1 - BT20
- BT10
- BT6
- BT7
- BT17
Address
17 Malone Road
Belfast
County Antrim
BT9 6RT
02890388331
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
to Rent 5
Jul 24,2022
Jul 24,2022
1
people found
this helpful
this helpful
Extremely rude and unprofessional. Ignored all communication for weeks before sending a rude response which didn't answer any questions or address issues raised....
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May 11, 2023
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Thank your for taking the time to leave a review. It would, however, be helpful, for full transparency, if you would post a copy of the extremely rude response you say you received. Since you appear not to have been successful in securing a property, it is likely that the only person you would have been in contact with would have been Christine, who, with 27 years experience in our business, is very unlikely to have been rude to anyone. Feel free to share however, and I'll stand corrected if the ...
Dec 04,2019
Dec 04,2019
0
people found
this helpful
this helpful
Highly recommend F5 Property. Having arrived in Belfast seeking an apartment, they were very quick to assist. I rented from them for 2 years and have nothing but positive things to say. My previous experience of letting agents was that they were sometimes slow to assist ...
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Dec 03,2019
Dec 03,2019
1
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F5 are by far the best agents we have ever used.
They are easily contactable, friendly and nothing is a problem. Whether its just a small question about something regarding the property or a larger problem (like a boiler issue) they are quick, efficient and ...
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Sep 11,2018
Sep 11,2018
0
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I've been renting under F5 Property for 2 years now, their service is fantastic and I cannot find any fault with them. They are a pleasure to deal with and are very much "hands off" unless you need their help which is perfect. They leave you ...
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Comment on agent fees
Agent's fees are totally fine!
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Sep 11,2018
Sep 11,2018
0
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Having only been renting since January this year, I am very pleased with my decision to rent with F5 Property.
From initially viewing the property, signing the contract (completed electronically - no need to take time off work to sign) and dealing with Christine & Brain ...
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Comment on agent fees
Good
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May 16,2018
May 16,2018
0
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I had a great experience when I rented an apartment with F5 Property.. I have rented now for the last 6 years and have never received as good a service as I did with F5 Property. The online tenancy application and electronic signing was a great ...
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Comment on agent fees
Good. Appropriate.
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Sep 10, 2018
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I have been renting an apartment with F5 Property since January this year. I can honestly say I have never rented from a more reliable rental agent before now. The online tenancy application is completed online as well as maintenance issues being reported online - this is very useful and any issues are resolved quickly. Christine & Brian in the office are accommodating and quick to reply to any emails. Would highly recommend. ...
May 10,2018
May 10,2018
0
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this helpful
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F5 Property Limited were our letting agent for a property for 4 years. Very pleased with the service and maintenance provided over the period....
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Comment on agent fees
No issues with agents fees
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Mar 05,2018
Mar 05,2018
0
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Just finished my 12 month lease with F5 property and have to say I'm EXTREMELY delighted with the service and professionalism that has been shown to me.
Tenacy was applied for and signed online?!? NO TRIPS TO BELFAST OR TRYING TO FIND PARKING! Uploaded my ID ...
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Comment on agent fees
Fees were good
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Aug 25,2017
Aug 25,2017
0
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Excellent estate agents! Very helpful and completely professional to deal with. Available to contact when necessary. Very quick to reply to any queries and to assist with any problems that may arise....
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Comment on agent fees
Good
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Aug 23,2017
Aug 23,2017
0
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I have rented with f5 property with my fiance for almost a year. The whole team have been amazing to deal with and no problem is ever too big or too small. The maintaince team have been great and Kieran gets back to you right ...
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Aug 23,2017
Aug 23,2017
0
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It was my first time letting in the UK. After going through 5 different agents, I stumbled upon these stars by accident. I have never met with more efficient estate agents. There dealings are perhaps the ideal mixture of personalization and business. I hope they are ...
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Comment on agent fees
Standard
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Aug 23,2017
Aug 23,2017
0
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I really enjoying living in the property and Christine has always been great support and anything that needs done in the apartment they will always try to accomodate where possible....
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Jul 31,2017
Jul 31,2017
0
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My husband and I were so lucky to rent with F5 property. I was new to Belfast when we came to live in the house and I was a bit worried on how to take care of the house and what to do when something ...
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Comment on agent fees
Great
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Mar 13,2017
Mar 13,2017
0
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Absolutely brilliant service from F5 Property. They utilise modern methods to allow for an easier rental process. Always on hand to help out with any queries or requests. Would defiantly loon to F5 if I was looking at renting again in Belfast...
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Comment on agent fees
Good
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Mar 09,2017
Mar 09,2017
0
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I rented a flat through F5 Property and had a brilliant experience. Very friendly, personal and professional. Everything was so easy from arranging to view the property to signing the tennancy agreement to gettting something fixed in the property. I would highly reccommend F5 property!!...
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Comment on agent fees
Very good
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Apr 18,2016
Apr 18,2016
0
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I've lived in a quite a few houses in Belfast and the surrounding area and learned over time that your landlord can make or break your stay. Having to hunt down your landlord while he's at work about maintenance issues is never fun and that ...
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Comment on agent fees
I found it to be fairly priced for the area considering I know what my neighbors paid.
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Mar 08,2015
Mar 08,2015
0
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Having been with the company as a tenant for over ten years (back then i remember calling the company just Christine!) it was sad to recently say goodbye due to a recent move abroad. I've lived in 3 different properties leased by Intralet and had the ...
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Comment on agent fees
No fees to mention.
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Feb 28,2015
Feb 28,2015
1
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I rented a property through Intralet in 2014 and 2015. From the outset, everything was handled extremely efficiently. Brian sent me very clear instructions via email and text, and the whole process of registering on the Intralet website, signing the contract, and setting up my direct debit ...
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Feb 19,2015
Feb 19,2015
0
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Very easy online application to rent process.
Very easy to use online maintenance reporting process with a quick response time and staff who are willing to help with anything.
Laid back friendly atmosphere to everything they do.
Most importantly I felt they were trustworthy....
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Comment on agent fees
Very modestly priced for the property
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Dec 31,2014
Dec 31,2014
0
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I have been letting my property through Intralet for approximately 10 years. Christine and Brian have taken the whole stress out of letting a property, in fact it all runs so smoothly I don't need to think about it for most of the year....
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Oct 21,2014
Oct 21,2014
0
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We rented the same property from Intralet for a period of over 2 years. The staff were at all times professional, accommodating and responsive to our needs. Over that period of time they swiftly and efficiently responded to any queries and helped resolve any issues we ...
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Oct 19,2014
Oct 19,2014
0
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Can not recommend Intralet enough. They have been so helpful and always available when needed. It has been a pleasure dealing with all three members of Intralet. Thanks...
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Oct 02,2014
Oct 02,2014
0
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Intralet have provided a top class service. Very professional, reliable and a pleasure to deal with. I can't recommend them enough....
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Sep 12,2014
Sep 12,2014
0
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Intralet have always been very easy to deal with. It was clear at all times what was happening with regards to tanancy and repairs. The online service for reporting faults worked extremely well and it was always dealt with within 24-48 hours of it being ...
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Sep 09,2014
Sep 09,2014
0
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Excellent service and no problem at all. Intralet always sort any problems without any hassle and keep me up to date with my finances as required. They are a reliable service and their fees are very reasonable.
I would recommend them to anyone....
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Aug 31,2014
Aug 31,2014
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I have had the experience of both being a tenant of Intralet, and now, a landlord, renting my property through Intralet. As a tenant, Christine and Brian were always exceptionally professional, easy to contact and talk to, and just made renting through intralet simple and ...
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Comment on agent fees
The fees charged by Intralet are very competitive an comparable or cheaper than other letting agencies in the area.
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Aug 30,2014
Aug 30,2014
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Intralet are terrific - very friendly - deal quickly with maintenance - keep on top of legal aspects - give detailed and accurate account statements - always quick to respond to queries. They make life very easy for us. I would recommend them without reservation....
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Aug 29,2014
Aug 29,2014
0
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Brian and Christine are excellent in managing my rental property. They have been able to find me suitable tenants throughout the 8 years they have been managing my property. They give great practical advice regarding renting out a property and they manage the property well. Their ...
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Aug 29,2014
Aug 29,2014
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I have been provided with a bespoke service, tailored to my specific needs with cheerful friendly businesslike attention at all relevant times. Documentation seems highly developed with excellent use of IT and photography where needed....
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Sep 02, 2014
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Thanks for you review, Brian,
In particular, we appreciate your remarks concerning documentation. We recognise the importance of keeping landlords informed and have therefore invested heavily in obtaining software that enables us to record detailed information relating all aspects of property management, including tenancy details, safety certificates and maintenance. Our monthly landlord statements are among the most comprehensive available and include details of all financial transaction as w ...
Aug 29,2014
Aug 29,2014
0
people found
this helpful
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Brian and Christine have been managing the let of my property for a number of years. During that time I have found them to be consummate property management professionals able to convey the focused personal approach whilst also implementing a cutting edge management service.
I ...
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Sep 02, 2014
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Thank you for a very helpful and positive review. As a landlord who's dealt with a broad range of agencies over the years, your clearly recognise and appreciate the difficulty involved in achieving the proper balance in this type of business activity. It is not always easy to keep tenants happy whilst at the same time safeguarding the interests and investments of our landlord clients. We greatly appreciate your entrusting this business to us, especially considering your experiences with a previo ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:05 AM 02/09/2015 by Brian Flanagan
