78% sales valuation accuracy
82% sales fee satisfaction
70% lettings valuation accuracy
58% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ...
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Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Latest Reviews
View all Reviews 843
30th Aug 2024
reviewed by 'Deborah'
5th Jun 2023
reviewed by 'Chelsea Hughes'
12th Jan 2023
reviewed by 'Steve'
8th Nov 2022
reviewed by 'Steve Long'
26th Oct 2022
reviewed by 'William'
25th Oct 2022
reviewed by 'Holly'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 58% | £400 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 98 |
Areas covered
- M1
- Nationwide
Address
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Jan 28,2013
Jan 28,2013
4
people found
this helpful
this helpful
lucy was good she kept us informed at every satage of the process and dealt with any queries a very nice pleaseant lady a pleasure to do buisness with wll done...
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Jan 29, 2013
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(1)
Thank you for taking the time to write this review. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We are delighted that we have provided you with such a memorable experience and will pass your feedback on to Lucy.
Warm regards ...
Jan 27,2013
Jan 27,2013
11
people found
this helpful
this helpful
Just sold my cottage through Express Estate Agency and am very pleased with the service I received. It only took two
weeks from the property being advertised "on line", to a firm offer from a prospective buyer being accepted by myself.
Andy Taylor was really ...
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Jan 28, 2013
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Dear Mrs Clark,
We are always pleased to hear such an enthusiastic review. Thank you for taking the time to write it. We will make sure this feedback is passed to Andy.
We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments.
Warm Regards ...
Jan 26,2013
Jan 26,2013
4
people found
this helpful
this helpful
I was buying a house through this agency, Lucy has been amazing, she was very professional throughout the whole course of the sale, I never sold my house through this agency but Lucy kept me upto date on the whole process, my company which I ...
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Jan 28, 2013
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(1)
We are always pleased to hear such an enthusiastic review. Thank you for taking the time to write it.
We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments.
Will will makes sure your compliments are passed on to Lucy.
Warm Regards ...
Jan 24,2013
Jan 24,2013
10
people found
this helpful
this helpful
I decided to sell my house with Express Estate Agents after two previous unsuccessful estate agents. Initially I was unsure of the different technique of their method of marketing properties as offers in excess of, but as I had two other agents attempting to reduce ...
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Jan 24, 2013
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Dear Leanne,
Thank you for taking the time to write this review. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We are delighted that we have provided you with such a memorable experience. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer exp ...
Jan 20,2013
Jan 20,2013
9
people found
this helpful
this helpful
I switched to Express Estate Agency after an unsuccessful 6 months on the market with another agency. They secured viewings for me straight away and I received an initial offer within one month. This sale unfortunately did not proceed but through the dogged determination of the ...
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Jan 21, 2013
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(1)
Thank you for taking the time to write such a great review. We are thrilled to have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer experience is a ...
Jan 18,2013
Jan 18,2013
3
people found
this helpful
this helpful
As a buyer from the very first call to the last found Andrew to be first rate, professional and with a positive proactive approach to the whole process. All queries handled quickly and efficiently, pleasure to deal with....
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Jan 21, 2013
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(1)
Thank you for taking the time to write this review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments.
We will make sure your feedback is passed on to Andrew
Warm regards ...
Jan 16,2013
Jan 16,2013
11
people found
this helpful
this helpful
Should have avoided from the onset as the agent didnt turn up when supposed to due to a hangover (!), was cajoled into accepting an offer well below what wanted/ expected just so, it seems, Express could keep up their 'fast sale' reputation. No communication for ...
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What agent could do to change your mind?
Communication, interest for ypu as a seller (and therefore paying customer!) NOT the buyer!!Attached Filesnbsp;
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Jan 17, 2013
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Thank you for taking time to write this review. Feedback positive or negative is of great value to us. However, it is always a challenge to comment on specific cases via a forum with no contact details so can I please encourage you to email the details of your property to: [email protected] so we can then look into the specifics of this case in more detail and take appropriate action. It is always of great concern to us when customers express dissatisfaction with the s ...
Jan 13,2013
Jan 13,2013
9
people found
this helpful
this helpful
LUCY BRABIN is an excellent agent and she has helped me a alot to recieve my mortage offer. She always responded to my queries quickly and efficiently and i would definately recommend her as her service is very commendable.
I wish her all the luck ...
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Jan 14, 2013
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(1)
Thank you for taking the time to write this review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer experience is alwa ...
Jan 12,2013
Jan 12,2013
3
people found
this helpful
this helpful
i was extremely impressed in the way express handled the sale of my property. i was always kept fully informed of the process and any queries i had were dealt with swiftly and courteously. i would thouroughly reccommend this service that express use to any ...
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Jan 14, 2013
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(1)
Thank you for taking the time to write this review. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We are delighted that we have provided you with such a memorable experience. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer experience is alwa ...
Jan 11,2013
Jan 11,2013
4
people found
this helpful
this helpful
I was a bit apprehensive at first, never having heard of Express agency. I needn't have worried. We had to drop our price quite a lot, but Jonathan negotiated for us on the price of the property we wanted, and Bingo, we were no worse ...
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Jan 14, 2013
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(1)
Thank you for taking the time to write this review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer experience is alwa ...
Jan 03,2013
Jan 03,2013
4
people found
this helpful
this helpful
I recently purchased a property through Express Estate Agents. From day one the company has kept me up to date with regular communications via phone/text/emails. The service has been second to none and Beth Holland has been extremely helpful and professional throughout the ...
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Jan 10, 2013
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(1)
Thank you for taking the time to write this review. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We are delighted that we have provided you with such a memorable experience. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer experience is alwa ...
Dec 30,2012
Dec 30,2012
16
people found
this helpful
this helpful
Based on my experience I would not recommend this agent to anyone.
For anyone who isn't aware of how they operate it is somewhat the reverse of a conventional agent. Your property goes on the market at a minimum starting price which buyers are told ...
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Jan 02, 2013
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Dear Peter – Thank you taking the time to write this review. It is always of great concern to us when customers show any dissatisfaction with the service they have received
We are very sorry if you felt misled in any way. Any Estate Agency in the UK can only advise on marketing prices and any offers then realised from that price point. The marketplace then determines true market value in offers received. Of course we want to achieve as much as possible for every client, that is our ...
Dec 18,2012
Dec 18,2012
5
people found
this helpful
this helpful
I had my house up for sale with a local agent for 6 months after 13 viewings no offers we're put forward. I put it on with express an with in 2-3 weeks I had an offer which I accepted. I found everyone at express very eager ...
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Dec 16,2012
Dec 16,2012
13
people found
this helpful
this helpful
We used EEA to try and sell our house, they talked the talk well and were friendly and persuasive. They made it clear from the start that the price would be low to attract viewings with an absolute assurance that the price would be negotiated ...
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Dec 17, 2012
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Dear Emma – Thank you taking the time to write this review. We are delighted to hear that your customer experience was a good one, but obviously disappointed that our advance and proactive approach did not achieve your aspirations. In this difficult climate we are able to offer you a very unique, modern-day approach to selling your home for the best possible price, anywhere in the UK and with much more certainty and speed than your traditional Estate Agent typically offers. It’s a ...
Dec 12,2012
Dec 12,2012
3
people found
this helpful
this helpful
Beth Holland was our contact at Express Estate for the purchase of a property. I found her to be very helpful and understanding (especially with the delays from our lenders). She relaid all correspondence from ourselves and the vendor in super quick time. As first ...
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Dec 11,2012
Dec 11,2012
5
people found
this helpful
this helpful
From the moment I contacted Express Estate Agents after receiving a flyer, I received a very positive service. I was a little dubious at first, but the person I spoke to on the phone initially was extremely helpful and explained the service they offered in ...
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Dec 11,2012
Dec 11,2012
3
people found
this helpful
this helpful
Lucy contacted us every week without fail. She was very good at contacting the solisitors and getting updates. She seemed to have a friendly and efficient manner, which is a big plus when dealing with solisitors and stressed sellers. Express said they would sell our ...
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Dec 07,2012
Dec 07,2012
3
people found
this helpful
this helpful
From the very beginning of the procedure we were very impressed by the professionalism, helpfulness and friendly attitude of the Agency. Their initial contact and continual update of progress throughout made the whole process stress free. We felt completely confident in their ability and were ...
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Dec 04,2012
Dec 04,2012
3
people found
this helpful
this helpful
When I decided to sell our house over 2 years ago I googled estate agents and found the Express Estate Agency, spoke to a very nice young man who explained how his company worked, I was put off by the higher commission, and truth be told ...
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Dec 01,2012
Dec 01,2012
3
people found
this helpful
this helpful
I can only heap praise on the service that I received from Lucy at the Express Estate Agency, It makes a welcome change to deal with a company that employs staff who are both professional and extremely efficient, Lucy was fantastic and also a pleasure ...
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Nov 30,2012
Nov 30,2012
3
people found
this helpful
this helpful
I had a property in England to sell and as I am currently living abroad I wanted a quick turnaround. I was back in England for 2 weeks around 3 months ago and contacted various Estate Agents - most of the local ones wanted me to put ...
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Nov 30,2012
Nov 30,2012
2
people found
this helpful
this helpful
Sophie was very approachable and friendly. If I left her a message she always returned my call promptly and explained things that were confusing me! Felt very comfortable with the service...
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Nov 30,2012
Nov 30,2012
4
people found
this helpful
this helpful
Me and my wife chose Express after a poor experience with Brigfords. Express from day one was pro active, viewings came in thick and fast and we soon had offers on the table. We then got to a stage where we was able to accept ...
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Nov 29,2012
Nov 29,2012
3
people found
this helpful
this helpful
I have dealt with estate agents in the past and found them to be generally a waste of space, wanting to take my money for doing the absolute minimum they could get away with, and having to be chased all the time. Well, is was ...
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Nov 27,2012
Nov 27,2012
3
people found
this helpful
this helpful
Excellent professional services, which would always address my needs and requirements and answered the many many questions I had as it was my first purchase. They were always contacbable and would return my calls very swiftly. Would most definately use again.
Many thanks again for ...
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Nov 27,2012
Nov 27,2012
4
people found
this helpful
this helpful
this company did a fantastic job of selling our house. The staff were brilliant and very helpful, they even listened t my mooaning about everything. I would use this company again in the future. I hope they will be going strong by that time. One ...
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Nov 10,2012
Nov 10,2012
3
people found
this helpful
this helpful
Unfortunetly in 2011 I lost my husband to cancer and while i managed to keep up with the mortgage payments for just over a year, I was finding it ever increasingly difficult to keep up with them. I did try another company before express agents but ...
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Nov 10,2012
Nov 10,2012
6
people found
this helpful
this helpful
We had our property on the market for almost two years with a local agent and had very little response, as soon as we transfered to express estate agents, we had a veiwing within one week and an offer was made as a result we ...
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Nov 08,2012
Nov 08,2012
5
people found
this helpful
this helpful
I would recommend Express Estate Agency to any one selling a property, I can only say, that from the very first phone call I made to them to the last call confirming that contracts had been exchanged on the sale of my property that all ...
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Nov 08,2012
Nov 08,2012
3
people found
this helpful
this helpful
I just wanted to leave some good feedback for all the people involved in the sale of house especially Vanessa Taylor who the best of all. We sold our house within 3 weeks and got the price that we wanted thanks to express negotiating the price ...
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Nicole
Rebecca
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:28 AM 10/11/2017 by Natalie
