78% sales valuation accuracy
82% sales fee satisfaction
70% lettings valuation accuracy
58% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ...
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Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Latest Reviews
View all Reviews 843
30th Aug 2024
reviewed by 'Deborah'
5th Jun 2023
reviewed by 'Chelsea Hughes'
12th Jan 2023
reviewed by 'Steve'
8th Nov 2022
reviewed by 'Steve Long'
26th Oct 2022
reviewed by 'William'
25th Oct 2022
reviewed by 'Holly'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 58% | £400 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 98 |
Areas covered
- M1
- Nationwide
Address
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Aug 01,2013
Aug 01,2013
4
people found
this helpful
this helpful
I was really impressed with the efficiency and communication,I was very impressed with the speedy delivery of how my house was marketed and I was regularly kept up to date with progress. I would be very happy to recommend them to other sellers....
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Aug 01, 2013
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(1)
Dear Sam,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for.
Thank you for your kind words and recommendations they mean a great deal to us.
Warm Regards - The Express Estate Agency ...
Jul 31,2013
Jul 31,2013
3
people found
this helpful
this helpful
I'd like to thank u both for all your help u did for me and Adele. Excellent service from both of you. I only dealt with nathaniel a little at the start then passed on to Beth holland who I thought was fantastic. Replies to ...
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Jul 31, 2013
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Dear David and Adele,
Thank you for this great feedback about the service you received and for identifying Beth and Nathaniel by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. We are thrilled to have provided you with such a memorable experience. Feedback on where we have delivered a great customer experience is always very v ...
Jul 26,2013
Jul 26,2013
7
people found
this helpful
this helpful
Our property had been on the market for 18 months when we approached Express Estate Agency, They were open and honest at the initial meeting and told us what a realistic price would be in the current market if we wanted to sell. We followed their ...
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Jul 26, 2013
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(1)
Thank you for this great feedback about the service you received and for identifying Beth by name. It's lovely to hear how impressed you have been with her and that Beth made you feel "in safe hands" It really does mean a lot to our team when they receive positive feedback and you have my assurance that this feedback and your thanks has been passed to Beth along with her line manager. We are thrilled to have provided you with such a memorable experience.
Thanks again. Warm Regards - the Expres ...
Jul 25,2013
Jul 25,2013
6
people found
this helpful
this helpful
I have just sold my 2 bed semi using Express Estate Agents. Put to market late in one week, viewed that Sunday, offer made Monday imediately following.
Beyond that the only delays were on our side, sorting out paperwork, arranging alternate accomodation, etc.. Despite this they ...
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Jul 26, 2013
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Dear Mr Evans,
Thank you for taking the time to write this review. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We are delighted that we have provided you with such a memorable experience and equally pleased to hear that our recommended Solicitors exceeded your expectations.
Warm regards – the Express Estate Agency ...
Jul 22,2013
Jul 22,2013
6
people found
this helpful
this helpful
Express Finest succeeded where Hamptons failed. It was a 'leap of faith' to use Express. But after continued disappointment with the traditional approach, it was time to try something new and different. I am so glad we did!
Express Finest are clearly onto something with ...
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Jul 23, 2013
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Dear Emma,
Thank you for taking the time to give us such wonderful feedback about Express Finest. It's always wonderful to hear directly from clients we have succeeded for. The whole team were really pleased to read your comments and thank you for identifying Guy and Louise by name, they were both delighted. It really does mean a lot to our team when they receive such positive feedback as they work very hard to deliver on our commitments. We are not only passionate about delivering success to ...
Jul 22,2013
Jul 22,2013
5
people found
this helpful
this helpful
We found the agent very helpfull in negotiating the sale. It resulted in a win win for both ourselves and the vendor. The purchase was a potential buy to let and with the help of the agent the negotiaion enabled us to retain the vendor ...
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Jul 23, 2013
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(1)
Dear Graham,
Thank you for taking the time to write this review and for identifying Victoria by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Victoria was delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency ...
Jul 21,2013
Jul 21,2013
5
people found
this helpful
this helpful
Express estate agency recently sold my deceased parent's property for myself and my brother. The staff in general were all very professional and helpful however, I was particularly impressed with Victoria McCoy who went the extra mile to work out what properties were selling for ...
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Jul 23, 2013
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(1)
Dear Andrew,
Thank you for taking the time to write this review and for identifying Victoria and Sophie by name.
I cannot stress enough how much it means to our teams to receive positive feedback and you have my assurance that Victoria and Sophie along with their line manager has received a copy of your kind comments. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that both Victoria and Sophie take great pride in prov ...
Jul 18,2013
Jul 18,2013
8
people found
this helpful
this helpful
I recently bought a house through the Express Estate Agency. I hadn't heard of the agency before and their unique model of marketing properties with the seller handling the viewings was initially a concern, especially when I was used to dealing with local agents. It ...
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Jul 19, 2013
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(1)
Welcome to your new home.
Thank you so much for taking the time to give us such wonderful feedback and for writing this review. The whole team were really pleased to read your comments and thank you for identifying Chris and Louise by name, they were both delighted. It really does mean a lot to our team when they receive such positive feedback as they work very hard to deliver on our commitments. We are not only passionate about delivering success to our customers but also in the best manne ...
Jul 17,2013
Jul 17,2013
6
people found
this helpful
this helpful
I would highly recommend express estate agent, and the 2 employees who handled my affairs. Throughout the whole process, Ed and Melisa were very helpful and professional and true to their word. They always got back to me on time with any query I had. I ...
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Jul 23, 2013
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(1)
Dear Corlyn,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. It’s great to hear that you found our team helpful and professional. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words and recommendations they mean a great deal to us. Warm ...
Jul 16,2013
Jul 16,2013
7
people found
this helpful
this helpful
I am a first time buyer therefore I was very anxious about the process. Sophie was fantastic in reassuring me in the process and always clearly explaining things to me so I would know fully as to what things meant. I had a number of ...
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Jul 16, 2013
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(1)
Dear Emma,
Welcome to your new home. Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Sophie by name, she was delighted to read this.
It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. Warm Regards – The Express Estate Agency ...
Jul 16,2013
Jul 16,2013
4
people found
this helpful
this helpful
Agent was one of the best ppl I delt with regarding this purchase, very helpful and allways
called me to check and report on progress, very satisfied as the majority of services and there
staff are poor and you are not, well done....
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Jul 16, 2013
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(1)
Dear Philip,
Thank you for taking the time to write this review and for identifying Andrew by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but Andrew takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of his efforts. We look forward to welcoming you back in the future should you ever require our servic ...
Jul 16,2013
Jul 16,2013
5
people found
this helpful
this helpful
I was very pleased with every aspect of the services provided by Express Estate Agency. My house was sold in three weeks and I was kept informed at each stage of the progression along the way,from my initial contact, the valuation, the arrangement of ...
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Jul 16, 2013
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Dear Kevin, Thank you so much for taking the time to write such a glowing review and for mentioning so many people who have made your journey with us memorable. We are really thrilled to have provided you with such a fast and memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words they mean a great deal to us. Warm Regard ...
Jul 15,2013
Jul 15,2013
6
people found
this helpful
this helpful
Victoria Smith was extremely helpful and professional during my purchase of a property. She updated me regularly with the progress of the sale which was much appreciated....
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Jul 16, 2013
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(1)
Thank you for taking the time to write this review and for identifying Victoria by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Victoria was delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency ...
Jul 15,2013
Jul 15,2013
6
people found
this helpful
this helpful
Louise Gildea has been wonderful- efficient and responsive from start to finish! She has guided us through the house-buying process in a very helpful, organised way. She is extremely personable on the phone and always listens well and offers fantastic advice. Thank you, Louise, for ...
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Jul 16, 2013
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Dear Sarah,
Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Louise by name, she was delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments.
Warm Regards – The Express Estate Agency ...
Jul 15,2013
Jul 15,2013
6
people found
this helpful
this helpful
On selling my property I experienced very prompt service from very helpful and polite staff many thanks I would certinally use this company again and I would not hesitate to pass on my experience to my family and friends...
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Jul 15, 2013
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Dear Patricia,
What a great start to the week. Thank you so much for taking the time to write such a glowing review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words and recommendations, they mean a great deal to us. Warm Regards - The Express Estate Agency ...
Jul 12,2013
Jul 12,2013
6
people found
this helpful
this helpful
Beth Holland went above and beyond to help me in the purchase of this house. She kept me better informed than my own solicitor, and answered all my queries helpfully and promptly. A pleasure to deal with, thank you so much Beth, if only all ...
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Jul 12, 2013
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Dear Mrs Phillips,
Thank you for this great feedback about the service you received and for identifying Beth by name. It's lovely to hear that she went "above and beyond" It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. We are thrilled to have provided you with such a memorable experience. Feedback on where we have delivered a great ...
Jul 11,2013
Jul 11,2013
5
people found
this helpful
this helpful
My first impressions of Express Estate Agency weren't great as I felt that it was very impersonal and I didn't feel valued. However once we had our offer accepted and our purchase got passed over to Lucy Brabin to handle, everything changed. Lucy was instrumental ...
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Jul 12, 2013
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Dear Kate,
Thank you so much for taking the time to write this review. It is always a real pleasure to hear from clients we have succeeded for. Obviously, it is disappointing to us to hear that your first impressions were not great and we are looking into where this could have been improved in this instance. We work very hard to ensure that we deliver not just a successful outcome but also in the best manner possible. We always strive to provide you with the service you want and work hard to ...
Jul 11,2013
Jul 11,2013
6
people found
this helpful
this helpful
Vanessa was always very friendly on the phone. As a first time buyer, she didn't mind me asking a million questions! In some instances, she would call the seller to find out the answer and call me back within a short space of time. She ...
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Jul 12, 2013
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Dear Lizzie,
Thank you for taking the time to write this review and for identifying Vanessa by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Vanessa was delighted to read your appreciation of her efforts. It is as frustrating for us as a business as it is for you as a customer when delays are encountered that are outside of ...
Jul 09,2013
Jul 09,2013
5
people found
this helpful
this helpful
Andrew Taylor went the extra mile when it came to selling our house. Andrew kept us informed regularly and at every stage, even when we had simple queries Andrew was always at the end of the telephone to assist us. We found Andrew to be ...
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Jul 10, 2013
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Dear Mark,
Thank you for taking the time to write this review and for identifying Andrew by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but Andrew takes great pride in providing outstanding customer service, and h ...
Jul 09,2013
Jul 09,2013
6
people found
this helpful
this helpful
Fantastic from beginning to end, supportive at every point. Couldn't fault the company as a whole, for me I couldn't of asked for more.
Would never use any other estate agent.
Would advice anyone and everyone to chose the best ....
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Jul 10, 2013
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Dear Rosy,
What a great start to the day. Thank you so much for taking the time to write such a glowing review. We are delighted that we have provided you with such a memorable experience. It’s great to hear that you found our team supportive at every point. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words and recommendations ...
Jul 09,2013
Jul 09,2013
6
people found
this helpful
this helpful
The service provided by the agent was excellent. She kept me informed through out the process. I felt valued and any queries I had were answered in a prompt and professional manner. I would recommend Express Estate Agents....
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Jul 09, 2013
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Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. It’s great to hear that you found our team prompt and professional. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words and recommendations they mean a great deal to us.
Warm Regards - The ...
Jul 09,2013
Jul 09,2013
6
people found
this helpful
this helpful
I have had a very good experience, Beth has been very helpful , responded immediately to any query and has made the whole sale fast and efficient, she has phoned me back and chased any query I had with speed and a lovely polite manner. I ...
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Jul 09, 2013
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Dear Suzanne,
Thank you for this great feedback about the service you received and for identifying Beth by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. We are thrilled to have provided you with such a memorable experience. Feedback on where we have delivered a great customer experience is always very valuable to us. Thanks ...
Jul 08,2013
Jul 08,2013
5
people found
this helpful
this helpful
Beth has been a big help from start to finish - and I have to say during the last few weeks while the chain had got a little difficult, I was in more contact with her and the agency than my own!! Despite not being ...
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Jul 08, 2013
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Dear Stef,
Thank you for this great feedback about the service you received and for identifying Beth by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. We are thrilled to have provided you with such a memorable experience. Feedback on where we have delivered a great customer experience is always very valuable to us. Thanks aga ...
Jul 07,2013
Jul 07,2013
5
people found
this helpful
this helpful
I just wanted to tell you that I have been through a very stress-full time selling my house - but your people have been with me every step of the way. I especially want to thank Natasha, who was unfailingly polite and pleasant, even when ...
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Jul 08, 2013
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Thank you for taking to write this review about the service you received and for identifying Natasha by name she was really thrilled to read your comments.
Feedback on where we have delivered a great customer experience is very valuable to us. We were very pleased to hear that you had a complimentary experience with our recommended Solicitor.
We are delighted to have provided you with such a memorable experience. We always strive to provide you with the service you want and work hard to live ...
Jul 06,2013
Jul 06,2013
5
people found
this helpful
this helpful
We have purchased a property through express estate agents, who we knew very little about. After being a little concerned as there was no local office - I have to say they are by far the most efficient and professional agent we have used over ...
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Jul 08, 2013
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Dear Paul
Welcome to your new home. Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Ed by name, he was delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. Warm Regards – The Express Estate Agency ...
Jul 05,2013
Jul 05,2013
3
people found
this helpful
this helpful
After just over a year with local agents went with Express Agency on a whim not really expecting a sale as quick as their info suggests. Nevertheless had an offer after first viewing. Found service very good and have had no problems to date....
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Jul 05, 2013
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Dear Michael,
Thank you also for identifying Ed by name. Our staff take great pride in delivering an exceptional customer experience and he was really thrilled to read your appreciation of his efforts. Thank you for taking the time to write this. Customer feedback is very valuable to us.
Warm Regards – The Express Estate Agency ...
Jul 04,2013
Jul 04,2013
5
people found
this helpful
this helpful
Sophie Ashton you are a star. Always there with the updates and information.
Hope express estate agency appreciate you as much as we have over the last few months. Regarding the purchase of our property....
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Jul 05, 2013
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(1)
Thank you for taking the time to post this review and for identifying Sophie by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. We are thrilled to have provided you with such a memorable and fast experience.
Warm Regards. Express Estate Agency ...
Jul 03,2013
Jul 03,2013
3
people found
this helpful
this helpful
Our property was sold within a very short time. During
the sale process Lucy of Express worked
tirelessly in ensuring the best possible service
she constantly updated us and when difficulties
arose she went out of her way to solve the problem
which she achieved. ...
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Jul 03,2013
Jul 03,2013
5
people found
this helpful
this helpful
I have nothing but praise for all the staff members that I have dealt with during a very difficult sale due to my solicitors. At times I feel this would have fallen through if it wasn't for an excellent and dedicated team. I had feedback ...
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Jul 03, 2013
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. It’s great to hear that you found our team excellent and dedicated. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for.
Thank you for your kind words and recommendations they mean a great deal to us.
Warm Regards - ...
Jul 03,2013
Jul 03,2013
4
people found
this helpful
this helpful
I have been very pleased with the service from Express Estate Agency. I had had my property up for sale with other agents for 2 years but after signing up with Express Estates within 4 weeks I had an offer which I duly accepted. Everything was swift ...
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Jul 03, 2013
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Thank you so much for this great feedback about the service you have received and for taking the time to post this review. Thank you also for your recommendations.
The whole team were really pleased to read your comments and thank you for identifying Beth by name, she was really delighted to read how much you appreciated of her efforts. It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. Warm Regards – The Express Estate Agen ...
Nicole
Rebecca
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Last updated at 10:28 AM 10/11/2017 by Natalie
