78% sales valuation accuracy
82% sales fee satisfaction
70% lettings valuation accuracy
58% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ...
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Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Latest Reviews
View all Reviews 843
30th Aug 2024
reviewed by 'Deborah'
5th Jun 2023
reviewed by 'Chelsea Hughes'
12th Jan 2023
reviewed by 'Steve'
8th Nov 2022
reviewed by 'Steve Long'
26th Oct 2022
reviewed by 'William'
25th Oct 2022
reviewed by 'Holly'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 58% | £400 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 98 |
Areas covered
- M1
- Nationwide
Address
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Nov 27,2013
Nov 27,2013
5
people found
this helpful
this helpful
From start to finish we found all staff friendly & helpful, keeping us informed even the solicitors they recommended these turned out to be extremely good and professional. We have now sold which is more than our local agents managed to do, thank you to all ...
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Nov 27, 2013
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words they mean a great deal to us.
Warm Regards - The Express Estate Agency ...
Nov 25,2013
Nov 25,2013
5
people found
this helpful
this helpful
The service which we received from them was excellent, Andy was very helpful and friendly and made the process as easy and smooth as he possibly could....
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Nov 25, 2013
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(1)
Dear Ben,
Many thanks for taking the time to write this review and for identifying Andrew by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Andrew takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of his efforts. We look forward to welcoming you back in the future should you ever require ...
Nov 23,2013
Nov 23,2013
6
people found
this helpful
this helpful
I have recently purchased a property through express estate agents, dealing with Lucy Brabin, and recieved excellent customer service. It was a lengthy purchase due to issues regarding purchasing the freehold and Lucy kept us informed as sellers every step of the day, meaning there ...
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Nov 25, 2013
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Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Lucy by name, she is delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. We look forward to welcoming you back to Express Estate Agency should you ever need our services again. Warm Regards – The Express Estate ...
Nov 21,2013
Nov 21,2013
6
people found
this helpful
this helpful
It was a very professional service, and we we're helped all along the way.
We we're advised at the onset that the sale of the property would be done within 6 weeks, we did not believe this at the time given the state of the housing ...
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Nov 21, 2013
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Dear Paul,
Thank you so much for taking the time to give us such wonderful feedback and for writing this review. Thank you for your recommendations they really do mean a great deal to us. The whole team were really pleased to read your comments and thank you for identifying Chris and Natasha by name, they were both delighted. It really does mean a lot to our team when they receive such positive feedback as they work very hard to deliver on our commitments. We are not only passionate about deli ...
Nov 19,2013
Nov 19,2013
3
people found
this helpful
this helpful
Just wanted to write to say that Andy was absolutley fantastic throughout our purchase. He made sure the process ran smoothly, updated us on a daily basis, chased the sellers solicitors and our solicitors and kept us up to date. I am certain that our ...
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Dec 03, 2013
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(1)
Dear Melissa,
Many thanks for taking the time to write this review and for identifying Andrew by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Andrew takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of his efforts. We look forward to welcoming you back in the future should you ever requ ...
Nov 18,2013
Nov 18,2013
5
people found
this helpful
this helpful
It is excellence service and tracking all progress and report to vendor. Solve the issue quickly and professionally. Hope to buy more property from this agent next year. Well done, Victoria!...
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Nov 19, 2013
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(1)
Thank you for taking the time to write this review and for identifying Victoria by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Victoria was delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency ...
Nov 16,2013
Nov 16,2013
5
people found
this helpful
this helpful
Firstly i would like to add that when i reccommend Express estate agency to other potential house sellers, I would strongly reccommend that Sophie wilcox be dealing with their sale as her proffessional ,friendly, approachable, and committed to proffessionally dealing with all relevant persons in ...
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Nov 18, 2013
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(1)
Dear Margaret,
Thank you for taking the time to write this review and for identifying Sophie by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Sophie was delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency ...
Nov 14,2013
Nov 14,2013
5
people found
this helpful
this helpful
Buying my first property was made easy using Express Estate Agency. The whole process was long because I used a terrible lawyer; Estate agency handled everything. bridging the big gap between all the lawyers involved. Special thanks to Natasha Paul. you are a star..... The ...
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Nov 15, 2013
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(1)
Dear Henry,
Many thanks for taking the time to write this review and for identifying Natasha by name. Your kind words are a great way to show your appreciation. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Natasha takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of her efforts.
We look fo ...
Nov 11,2013
Nov 11,2013
4
people found
this helpful
this helpful
the communication and helpfullness from this company and in particular this member of staff through what proved to be a very difficult sale was fantastic, their helpfullness and proffesionalism was great, she went what i consider to be above and beyond what was expected of ...
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Nov 12, 2013
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(1)
Dear Paula,
Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Natasha by name, she is delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. We look forward to welcoming you back to Express Estate Agency should you ever need our services again.
Warm Regards – ...
Nov 09,2013
Nov 09,2013
4
people found
this helpful
this helpful
I was the buyer of a property that was being sold.by express estate agents. Although they where working on behalf of the sellers i felt like they worked well on my behalf also. I was constantly kept in the loop during the early.days ...
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Nov 11, 2013
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words they mean a great deal to us. Warm Regards - The Express Estate Agency ...
Oct 31,2013
Oct 31,2013
5
people found
this helpful
this helpful
High quality well trained staff who know their business. Always attentive returning calls promptly and always respecting my comments/wishes. Lucy was very good at keeping me informed regularly about the sales progress and did a lot of work to ensure fast progression of sale ...
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Nov 01, 2013
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(1)
Many thanks for taking the time to write this review and for identifying Lucy by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Lucy takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of her efforts. We look forward to welcoming you back in the future should you ever require our services aga ...
Oct 29,2013
Oct 29,2013
7
people found
this helpful
this helpful
Outstanding service.
Really pushed the solicitors for a quick sale.
Friendly, professional and great value.
Went the extra mile to ensure that I had to make as few phone calls as possible. They did it all for me, fully recommend....
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Oct 29, 2013
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(1)
Dear Alex,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable and fast experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words they mean a great deal to us.
Warm Regards - The Express Estate Agency ...
Oct 25,2013
Oct 25,2013
6
people found
this helpful
this helpful
Have had the pleasure of dealing with Ed Shaw for the purchase of our property and he has been amazing throughout. We really got close to losing another month at the end but my frustrations with solicitor were dealt with in such a professional manner ...
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Oct 28, 2013
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(2)
Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Ed by name, he was delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments.
Warm Regards – The Express Estate Agency ...
Oct 24,2013
Oct 24,2013
6
people found
this helpful
this helpful
The service that I got from Vicky was excellent. She was professional and efficient. Vicky made contact at the appropriate times to check how the sale was progressing and also worked hard for me contacting the people selling the property, even whilst the were abroad. ...
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Oct 28, 2013
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(1)
Thank you for taking the time to write this review and for identifying Victoria by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Victoria was delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency ...
Oct 22,2013
Oct 22,2013
6
people found
this helpful
this helpful
Once we had a buyer making an offer I felt that the service we received was first class starting with the negotiation process right through to the completion of the Sale. The member of staff assigned to handle the sale (Leah Lord) was excellent, very ...
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Oct 22, 2013
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Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Leah by name, she is delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. Warm Regards – The Express Estate Agency ...
Oct 21,2013
Oct 21,2013
6
people found
this helpful
this helpful
I would like to express my appreciation to my agent Rebecca Griffith especially. Without her continues effort and help it would not be possible for my deal to go through after five months. It was certainly not an easy case. I discovered there was some ...
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Oct 22, 2013
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Thank you for taking the time to write this review and for identifying Rebekah by name. It really means a great deal to our teams to receive such positive feedback on their performance. Please be assured that Rebekah and her line manager have received a copy of your kind comments. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Rebekah takes a huge amount of pride in providing outstanding customer service, and has enj ...
Oct 16,2013
Oct 16,2013
7
people found
this helpful
this helpful
Lucy Brabin has been EXCELLENT from beginning to end.
I was always kept informed of the current situation with regular updates.
I always felt that Lucy genuinely cared about the process of the sale and she did her very best.
I would definitely recommend!
5 stars ...
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Oct 21, 2013
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Many thanks for taking the time to write this review and for identifying Lucy by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Lucy takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of her efforts. We look forward to welcoming you back in the future should you ever require our services ag ...
Oct 16,2013
Oct 16,2013
6
people found
this helpful
this helpful
I had tried to sell my house through traditional high street agents who promise everything yet give nothing. I found express\estate agents on the internet and from that point things got better fast. Within a few days from the visit from their agent I ...
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Oct 21, 2013
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Dear David,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable and fast experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words they mean a great deal to us.
Warm Regards - The Express Estate Agency ...
Oct 12,2013
Oct 12,2013
7
people found
this helpful
this helpful
After trying with two other agents without success I decided to go with Express Estate Agents. Sold my property within a month with the help of Mark who was brilliant. Keeping in touch all the time and even helped with the beginning of purchasing a ...
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Oct 14, 2013
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Dear Sheila,
Thank you so much for this great feedback about the service you have received and for taking the time to post this review. We are delighted to have delivered you such a fast and memorable service. Thank you for identifying Mark and Leah. They were both thrilled to read your comments. It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. It is obviously a concern to us that the service you received from our recommended So ...
Oct 10,2013
Oct 10,2013
7
people found
this helpful
this helpful
Express were excellent during a home purchase. The purchase was complex with a long chain. Victoria McCoy was a great help through the process with weekly updates and was always happy to help. I used Darlows to sell my home and Express really put them ...
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Oct 10, 2013
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Welcome to your new home. We are really pleased to hear you found our Customer Service superb and that you would recommend us. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for identifying Victoria by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together wit ...
Oct 10,2013
Oct 10,2013
7
people found
this helpful
this helpful
We have purchased a property with Express Estate Agency and even though it took longer than expected, I can't complain about the service I received from the agent Ed.
He was always available and when not he would call me back ASAP.
He tried to ...
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Oct 10, 2013
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Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Ed by name, he was delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. Warm Regards – The Express Estate Agency ...
Oct 10,2013
Oct 10,2013
7
people found
this helpful
this helpful
Many thanks Leah for all your help with the purchase of my new house. You kept me informed every step of the way and took the time to explain things to me which, as a first-time buyer, I didn't understand straightaway. I really appreciate all ...
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Oct 10, 2013
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Welcome to your first house and thank you so much for taking the time to write such a great review. We really enjoy delivering success to our customers and it’s always lovely to hear from clients we have succeeded for. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but Leah takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of her efforts. We look forward to welcoming you ba ...
Oct 05,2013
Oct 05,2013
4
people found
this helpful
this helpful
She did everything possible she could do to get the property as soon as possible
And thank you very much...
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Oct 03,2013
Oct 03,2013
8
people found
this helpful
this helpful
Very Helpful and very informative. Really want to thank Leah and the team at Express estate agency for making my first house purchase really smooth. thank you very much....
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Oct 04, 2013
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Welcome to your first house and thank you so much for taking the time to write such a great review. Leah was thrilled to read your appreciation of her efforts. We really enjoy delivering success to our customers and it’s always lovely to hear from clients we have succeeded for. Warm Regards - The Express Estate Agency ...
Sep 27,2013
Sep 27,2013
8
people found
this helpful
this helpful
Absolutely fantastic service from Andy, kept us up to date throughout the process, answered all questions and got back to us with any answers that he didn't have to hand. Told us where the solicitors were up to. Pleasure to deal with, credit to the ...
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Sep 30, 2013
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Dear Lee,
Thank you so much for this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Andrew by name, he is delighted! It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments.
Warm Regards – The Express Estate Agency ...
Sep 27,2013
Sep 27,2013
8
people found
this helpful
this helpful
Our sale was hindered by inefficiency of the vendors solicitors who did not seem to grasp the urgency of particular issues and were evasive at times. Ed was completely the opposite; he was passionate and positive about completing the sale, always following up my queries ...
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Sep 30, 2013
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Dear Dave,
Thank you so much for taking the time to write this review and for identifying Ed by name – he was really thrilled to read your appreciation of his efforts.
We are not only passionate about delivering success to our clients but also in the best possible manner and we are so pleased to hear that Ed’s passion for delivering an exception service shone through. Thank you for your kind words they mean a great deal to us. We are constantly striving to improve the service ...
Sep 26,2013
Sep 26,2013
7
people found
this helpful
this helpful
I bought a house through express estates dealing with Andrew Taylor (Andy)
He was with us from start to finish. Anything I didn't understand being a first time buyer
He was there to answer my questions. Andy customer service was outstanding
He would always make ...
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Sep 30, 2013
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Dear Stacey,
Thank you so much for taking the time to write such a great review. Andrew was thrilled to read your appreciation of his efforts. We really enjoy delivering success to our customers and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words and recommendations they mean a great deal to us. Warm Regards - The Express Estate Agency ...
Sep 26,2013
Sep 26,2013
7
people found
this helpful
this helpful
Rebekah was very professional but also friendly . She worked very hard to keep us in touch with all the ups and downs of the sale. If it had not been for her contact we would have been a lot more stressed than we were. We ...
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Sep 30, 2013
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Dear Lynne,
Thank you for taking the time to write this review and for identifying Rebekah by name. It is great to hear how hard she worked to keep in touch with you. We recognise how stressful this process can be and are delighted to hear that she helped to alleviate some of that. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. R ...
Sep 25,2013
Sep 25,2013
7
people found
this helpful
this helpful
Andy Taylor was outstanding throughout the whole process of us buying this new house, he has gone over and above his role in order for us to try and have a stress free purchase, which proved very difficult from the seller.
From the moment our ...
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Sep 30, 2013
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Dear Lorraine and Darren,
That really is a joy to read. Thank you for taking the time to give us this great feedback about the service you have received and for taking the time to post this review. The whole team were really pleased to read your comments and thank you for identifying Andrew by name, he was delighted to read them. It means so much to our people to receive positive feedback when they work so hard to deliver on our commitments. Warm Regards – The Express Estate Agency ...
Sep 25,2013
Sep 25,2013
7
people found
this helpful
this helpful
I have been really pleased with Express estate agents, and would not hesitate in recommending them, Andrew Taylor has been totally patient and explained everything to me every step of the way in the selling of our property.
I was able to speak to Andy ...
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Sep 30, 2013
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Dear Ellen,
Thank you for taking the time to write this review and for identifying Andrew by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but Andrew takes great pride in providing outstanding customer service, and has enjoyed reading your appreciation of his efforts. We look forward to welcoming you back in the future should you ever require our services ...
Nicole
Rebecca
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Last updated at 10:28 AM 10/11/2017 by Natalie
