Estate Management Solutions
4.9/5, 120 reviews
96% recommended
EMS specialise in Block and Estate Management Services accross England and Wales show more EMS specialise in Block and Estate Management Services accross England and Wales
Estate Management Solutions | Block & Estate Management Specialists

Latest Reviews

 View all Reviews 120
6th Feb 2024
reviewed by 'trisha'
“Highly recommend EMS! They provide excellent service and attention to detail. From maintenance to handling any issues, they've been incredibly ......”
6th Nov 2022
reviewed by 'Malcolm'
“I am not a client of EMS, nor have I any connection with the company, instead, I was looking for ......”
29th Sep 2022
reviewed by 'Richard'
“Had a question about payment of fees and got a very quick and clear response - many thanksVery efficient and ......”
27th Sep 2022
reviewed by 'Maria Ribas'
“I move a few months ago and I don't have any complaints. Any phone call or email has been respond ......”
16th Sep 2022
reviewed by 'Angela'
“Quick, polite and efficient response to my query. To be honest ve never had anything but helpful service frim all ......”
13th Sep 2022
reviewed by 'Richard'
“The recent issue with dog fouling was sorted out promptly and professionally and my tenants are happy with the outcome ......”
Review statistics
From Owners From Residents Other
115 5 0 0 0 0
Address

31 Greek Street, Stockport
Cheshire, SK3 8AX
0161 475 2166

Areas covered
  • SK3
  • Northwest
  • Southwest
Services offered
  • Block Management
  • Estate Management
Rankings
Overall
View top Estate Management firms in the UK
Block Management
View top Block Managers in SK3
View top Block Managers in Stockport
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 15:00
  • Saturday: Closed
  • Sunday: Closed

“EMS have always been really quick and helpful......”

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Jul 11,2019
Minithumbup
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Rowland
By: 'Sophie'
Jul 11,2019
0 people found
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EMS have always been really quick and helpful when responding to query’s. Rowland was fantastic with getting my query resolved, dealing with my request quickly and was really friendly....
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“EMS are impressive...”

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Jul 10,2019
Minithumbup
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Rowland
By: 'Victoria'
Jul 10,2019
0 people found
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EMS have newly taken over the management of our block of flats and so far I am very impressed. They are very professional, and friendly to chat to. Plus, super quick at replying to emails. The last management company I had many issues with (!) and ...
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“Top marks...”

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Jun 26,2019
Minithumbup
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Rowland
By: 'Chris'
Jun 26,2019
0 people found
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Great help from Rowland regarding recent issues. Dealt with fast and efficiently and can't ask for more than that. Top marks...
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“Excellent! Leanne has been a life saver for u......”

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Jun 21,2019
Minithumbup
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Rowland
By: 'Karen'
Jun 21,2019
0 people found
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Excellent! Leanne has been a life saver for us sorting problems quickly and efficiently. She has also saved money for us in researching and putting out to tender maintenance contracts needed. Extremely professional but also friendly. I can’t find one single fault, would recommend ...
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“Excellent customer service...”

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Jun 21,2019
Minithumbup
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Leanne
By: 'michael'
Jun 21,2019
0 people found
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Excellent customer service, big thankyou to Leanne for sorting our problem out. Hopefully our neighbours will abide by the rules and start being as courteous as EMS....
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“poor service...”

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May 24,2019
Minithumbdown
By: 'jsj'
May 24,2019
0 people found
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I use this service company since Sep 2017, and asked them send the invoice by email instead of post due to i am always go abroad for my business, they agreed on it and missed out to send the Oct 2018 invoice to me, on the 16th ...
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Comment on agent fees
bad
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“Effective & helpful...”

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Mar 01,2019
Minithumbup
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Leanne
By: '@elmtree'
Mar 01,2019
0 people found
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Leanne & Judy have been amazing in helping us throughout our time living in our property in a development in South Gloucestershire. They communicate promptly & kindly, as well as always go the extra mile for us. Thank you!!...
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Comment on agent fees
Fees a reasonable.
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“Service & Maintenance...”

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Sep 27,2018
Minithumbup
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Leanne
By: 'Steve'
Sep 27,2018
1 people found
this helpful
We have worked with Leanne and EMS for a number of years now, and the professionalism and service we receive that EMS provide is second to none. We would highly recommend EMS and all the services that they provide....
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“Excellent management...”

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Sep 22,2018
Minithumbup
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Rowland
By: 'Supersafe'
Sep 22,2018
0 people found
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We have worked with EMS for over 2 years now and in that time luckily for us had Leanne as our point of contact. As a service business ourselves we know and understand the importance of client and customer relationships and Leanne in both is second ...
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“Great Communication & Service...”

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Sep 18,2018
Minithumbup
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Judy
By: 'T'
Sep 18,2018
0 people found
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Leanne and Judy have been brilliant with all our needs and especially communications - we would have great pleasure in recommending them and EMS....
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“Mayowa has had a massively positive impact since he took over....”

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Aug 31,2018
Minithumbup
By: 'Steve'
Aug 31,2018
0 people found
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Mayowa has been fantastic since he took over the management of our building. I can always reach him, issues are solved swiftly and the appearance/cleanliness of our environment has improved dramatically. I wouls highly recommend Mayowa and his company....
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Good
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“Management/Conveyancing...”

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Aug 31,2018
Minithumbup
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Rowland
By: 'Satisfied'
Aug 31,2018
0 people found
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Firstly may I thank Andrew, the Caretaker, The Residence Lancaster, for his Professionalism and Duty to Care whilst I was a resident, Also Leanne Scott property Manager who went out of her way to ensure my conveyancing proceeded without issues. My thanks to them both...
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“Review...”

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Jul 11,2018
Minithumbup
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Leanne
By: 'Peter'
Jul 11,2018
0 people found
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We have always found Leanne to be freely contactable and professional in her approach. She deals with matters in an efficient and friendly manner and portrays an enthusiasm to manage the complexities that arise in a property development. We give Leanne personally 'top marks' and ...
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“Professionalism...”

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Jun 24,2018
Minithumbup
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Leanne
By: 'N/A'
Jun 24,2018
0 people found
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A big thank you to Leanne and Roger for their care, attention, & professionalism shown to all the Tenants at the Brentwood complelex. It is very much appreciated....
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N/A
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“Efficient problem solving...”

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Jun 19,2018
Minithumbup
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Leanne
By: 'Ros'
Jun 19,2018
0 people found
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Having had very poor service from the builder's "customer care" department it was a huge relief when the problem was passed onto Leanne at EMS. She responded quickly and efficiently. She visits the property monthly to be available for issues that residents raise. She has ...
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N/A
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“Customer Service Feedback...”

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May 23,2018
Minithumbup
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Judy
By: 'Val'
May 23,2018
0 people found
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Over the last 5 years, I have needed to communicate with Judy on many occasions,, often around some quite difficult and complex issues. I have found her to be consistently helpful, patient, knowledgeable, caring and kind . Nothing appears too much trouble for Judy and she goes ...
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“Professional Service...”

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May 17,2018
Minithumbup
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Leanne
By: 'Lisa'
May 17,2018
0 people found
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Prompt and friendly service when requesting leasehold sales pack on the sale of a property. Impressed by how quickly documents were provided....
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“Excellent Service...”

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May 14,2018
Minithumbup
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Leanne
By: 'Linda'
May 14,2018
0 people found
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Highly recommend Leanne, she dealt with a parking issue I had in a friendly and professional manner and she was able to sort it out quickly. Would definitely contact her again if any other issues were to arise....
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“Great personal & professional service....”

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Mar 19,2018
Minithumbup
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Judy
By: 'Roscoe'
Mar 19,2018
0 people found
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Every dealing i have have with Judy has been nothing but positive & helpful (even if the matter at hand was not a positive one). She really does do her best to be accommodating and helpful with any problems that arise, and also to get the ...
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Comment on agent fees
The fees tied in with Judy's service are worth every penny.
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“Judy is a very friendly and helpful member of the ......”

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Mar 09,2018
Minithumbup
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Judy
By: 'Sam'
Mar 09,2018
0 people found
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Judy is a very friendly and helpful member of the EMS team. She's been incredibly helpful in responding to my queries / concerns immediately. Highly reccomend purely based on how proactive the team are. I look forward to relying on them in the future...
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“From the moment Judy took responsibility for our property I ......”

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Feb 23,2018
Minithumbup
By: 'Professor'
Feb 23,2018
0 people found
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From the moment Judy took responsibility for our property I was immensely impressed - she has handled very difficult owner meetings with tact, impartiality, skill and impressive knowledge and experience. When, subsequently, major mechanical problems arose she addressed the problem, speedily, effectively and with a ...
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Comment on agent fees
all agents fees are to high but when a good service is provided it becomes bearable!
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“I have worked with Judy for several years and have ......”

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Feb 16,2018
Minithumbup
By: 'Dr'
Feb 16,2018
0 people found
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I have worked with Judy for several years and have always found her and her team to be efficient, supportive and always willing to go the "extra mile" to ensure the smooth running of our estate. I would highly recommend her and her team to ...
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“Highly professional, efficient, helpful and pleasant, delighted to deal with ......”

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Feb 09,2018
Minithumbup
By: 'Roger'
Feb 09,2018
0 people found
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Highly professional, efficient, helpful and pleasant, delighted to deal with E.M.S. Would have no reservation in recommending their services, second to none, score 100% in all areas....
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Comment on agent fees
Based on all their services, help and attention to detail, E.M.S. are very good value. Hope to retain our relationship for many years to come.
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“Leanne has been very professional and has helped me greatly ......”

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Feb 05,2018
Minithumbup
By: 'Sandra'
Feb 05,2018
0 people found
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Leanne has been very professional and has helped me greatly with some issues with my neighbours and with water stains in my flat. She always replies promptly and takes appropriate action. I would not hesitate to recommend her to other residents here....
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“Very speedy response from Leanne whenever I have a query.......”

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Feb 05,2018
Minithumbup
By: 'Alun'
Feb 05,2018
0 people found
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Very speedy response from Leanne whenever I have a query. Dealt with in a very friendly and personable manner. Excellent service and very reliable...
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“Very efficient and satisfactory service. We deal with EMS on ......”

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Feb 05,2018
Minithumbup
By: 'Ashley'
Feb 05,2018
0 people found
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Very efficient and satisfactory service. We deal with EMS on multiple sites and most often with Leanne who is front of house for day to day management 24/7. Would highly recommend,...
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“Judy was relentless in pursuing our insurance claim, making many ......”

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Jan 18,2018
Minithumbup
By: 'Richard'
Jan 18,2018
0 people found
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Judy was relentless in pursuing our insurance claim, making many phone calls and chasing them on a regular basis. Judy also make sure we knew everything that was going on and always kept us up to date. Thanks for everything Judy. Regards Richard and Filipa....
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“Judy has always provided an excellent service. She is quick ......”

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Jan 16,2018
Minithumbup
By: 'Ashley'
Jan 16,2018
0 people found
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Judy has always provided an excellent service. She is quick to respond, has always provided good solutions and has been very fair in our dealing. I have been very impressed....
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Comment on agent fees
Fees are OK, (I would like them to be lower.)
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“We have been very happy with the speed, efficiency, and ......”

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Dec 19,2017
Minithumbup
By: 'Richard'
Dec 19,2017
0 people found
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We have been very happy with the speed, efficiency, and attention to detail that EMS has shown in managing our apartment building. Leanne has replied to every one of our queries, and promptly dealt with any issues that have arisen. We are very happy with ...
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“In the past I have dealt with numerous estate management ......”

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Nov 15,2017
Minithumbup
By: 'KatO.'
Nov 15,2017
0 people found
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In the past I have dealt with numerous estate management companies and I must admit this one is the best one out there. Not only they take care of buildings and surrounding area but they make sure tenants are living in clean and enjoyable environment. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:04 AM 08/08/2019 by Rowland

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