Equity Residential
4.7/5, 48 reviews
83% recommended
100% lettings valuation accuracy
93% lettings fee satisfaction
Equity Residential is an independent family owned property management company. In 2023 it will be celebrating its Twenty Fifth year of residential property letting and property managementDaniel Clitheroe & Thomas Clitheroe opened the office in Eastbourne in August 1998 and quickly became established in Eastbourne’s growing lettings and investment based housing market. ... show more Equity Residential is an independent family owned property management company. In 2023 it will be celebrating its Twenty Fifth year of residential property letting and property management
Daniel Clitheroe & Thomas Clitheroe opened the office in Eastbourne in August 1998 and quickly became established in Eastbourne’s growing lettings and investment based housing market. Today, Equity Residential can count itself as the leading independent lettings only agents in the area.
Equity Residential have an office in Cornfield Terrace within the the business hub of the town. Responsible for letting and managing a portfolio of over 400 properties in and around Eastbourne they are members of the National Approved Letting Scheme, The Property Ombudsman, The Dispute Service and the NALS Client Money Protection Scheme.

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Latest Reviews

 View all Reviews 48
19th Dec 2024
reviewed by 'J'
“My situation wasn't straightforward but they assisted and advised me, which was most helpful....”
8th Dec 2024
reviewed by 'Jemina'
“We sincerely thank Equity Residential, especially Jemma, for their exceptional service. In a tough property market, Jemma’s professionalism and ......”
6th Dec 2024
reviewed by 'Roxy'
“It's good service and very nice gentle solve the problem....”
6th Dec 2024
reviewed by 'Jiah'
“Extremely helpful in every aspect-thanks to Jemma who was very considerate of my requirements form the viewing to sorting out ......”
23rd Oct 2024
reviewed by 'Vincent'
“All good here at 8 Queens Gardens, flat 11, nice flat, good agents....”
22nd Oct 2024
reviewed by 'Isobel'
“Throughout the whole process of moving equity gave me brilliant support and wonderful service during the move. As it was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 93% £650 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 35 8 0 0 0 0 0 0
Areas covered
  • BN21
  • TN39
  • BN20
  • TN40
  • BN22
  • BN23
  • BN26
Address

20 Cornfield Terrace
Eastbourne
East Sussex
BN21 4NS
01323 731700

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Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Professional, pleasant, straight communicatin......”

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Feb 09,2023
Minithumbup
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Carolynn
By: 'palmer'
Feb 09,2023
0 people found
this helpful
Professional, pleasant, straight communicating pro active and efficient. A pleasure to deal with. I have dealt with them for over 25 years....
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“Equity are excellent to deal with. They provi......”

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Nov 17,2022
Minithumbdown
By: 'Sarah'
Nov 17,2022
0 people found
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Equity are excellent to deal with. They provide a friendly, professional and reassuring service. Every staff member was helpful and made the process of renting smoother. Thank you!...
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“Be aware....”

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Aug 09,2022
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Myles
By: 'Tina'
Aug 09,2022
0 people found
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I had a lot of problems with one of Equity’s electricians, Myles Evans. I found him to be a very controlling, manipulative individual who enjoys causing harm. I have reason to believe he has access to my flat and was letting himself in when ...
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“Wonderful Friendly Service...”

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Aug 02,2022
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Tom
By: 'Janette'
Aug 02,2022
0 people found
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Wonderful friendly service from start to finish. We really felt Tom made the effort to get to know us and what we were looking for and that it was important to him to match the right people with the right property. We were overjoyed to ...
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“My wife and I come from Hong Kong and we have......”

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Jun 24,2022
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Carolynn
By: 'Adrian'
Jun 24,2022
0 people found
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My wife and I come from Hong Kong and we have moved to UK recently. My English isn't well, Carolynn Ashcroft helped me a lot in getting things done smoothly. She handled my case with care and patient and she even translated the email into ...
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“They dealt with a my query or a repair job wi......”

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Feb 04,2021
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Tom
By: 'Emma'
Feb 04,2021
0 people found
this helpful
They dealt with a my query or a repair job with professionalism, care and speed. Nothing was too much for them to ensure me and my baby girl were safe and comfortable. Tom, Billy, Dan and the rest of the team are great, personable and ...
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“I’ve moved recently to England and I’ve been ......”

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Jan 20,2021
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Jessica
By: 'Saneesh mohammed'
Jan 20,2021
0 people found
this helpful
I’ve moved recently to England and I’ve been in a shared accommodation for three months. I works as a key worker in Nursing home. When I’ve contacted Jessica, she helped me a lot in getting the things done swiftly. They are ready ...
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“Untrustworthy people that will do anything to......”

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Aug 18,2020
Minithumbdown
By: 'Jack'
Aug 18,2020
5 people found
this helpful
Untrustworthy people that will do anything to make a pound out of a vulnerable customer it wouldn't surprise me if the first review on here from "Tom" is the owner of the company as his company are none for using fake reviews which I caught ...
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“Equity Eastbourne...”

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Jan 09,2020
Minithumbup
By: 'Thomas'
Jan 09,2020
0 people found
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Equity are for me the best letting agency in Eastbourne. Not only are they very quick and efficient but also provide a professional support throughout the period of tenancy. Plus the decor of their new premises at Cornfield Terrace is very tasty:). Thank you to ...
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“Excellent service...”

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May 24,2019
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Tom
By: 'Jill'
May 24,2019
0 people found
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Really good agents. Excellent service. Always get back to you. Sort thing efficiently and go beyond expectations. I would highly recommend them....
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Comment on agent fees
Fees were realistic- no issues.
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“We discovered Equity Residential some years ago . It was the ......”

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Apr 26,2016
Minithumbup
By: 'Michael'
Apr 26,2016
7 people found
this helpful
We discovered Equity Residential some years ago . It was the best move we ever made. The services Equity provide from finding a tenant , looking after both tenant and landlord and eventually taking care of the final report has been exemplary , way above any service we ...
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Comment on agent fees
Very reasonable , good value for money.
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“Having rented a property with another agent for 23yrs I ......”

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Apr 06,2016
Minithumbup
By: 'happy'
Apr 06,2016
6 people found
this helpful
Having rented a property with another agent for 23yrs I had suffered from bad conditions and no support or understanding at all from them . They were completely useless and unhelpful When I turned to Equity I found them to be very considerate and professional. I ...
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Comment on agent fees
No issues.
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“My experience with Equity Residential has always been positive. The ......”

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Mar 24,2016
Minithumbup
By: 'Speigal'
Mar 24,2016
5 people found
this helpful
My experience with Equity Residential has always been positive. The staff are all, from my experience, highly efficient and on the very few occasions I have to contact them with regard to a problem, it has been handled efficiently. In all other matters they are ...
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Comment on agent fees
Reasonable. I suppose, like many tenants, I am never happy having to pay lease renewal fees, not all do of course, but fees seem to be a fact of life.
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“My partner and I, are new to both Eastbourne and ......”

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Mar 04,2016
Minithumbup
By: 'Eamonn'
Mar 04,2016
6 people found
this helpful
My partner and I, are new to both Eastbourne and the rental market. We spent 6 weeks searching for a suitable property and spoke with the majority of letting agents in the area. Without exception we have found all the staff at Equity polite, helpful, courteous ...
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Comment on agent fees
Exceptionally good, very reasonably priced, clearly displayed and explained
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“We have been with Equity for 3 years and find the ......”

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Mar 04,2016
Minithumbup
By: 'Gavin'
Mar 04,2016
4 people found
this helpful
We have been with Equity for 3 years and find the agent to always get problems done for us and very good at communicating with us and giving us advise on what we can and can't do. We are very impressed with the service we get. ...
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Comment on agent fees
Very good service
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“My partner and I have rented a property through Equity ......”

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Mar 04,2016
Minithumbup
By: 'Matt'
Mar 04,2016
0 people found
this helpful
My partner and I have rented a property through Equity for the past 15 months and cannot fault the service that we have received from Dan and the team. Over our tenure in the property we've had a few maintenance issues which have always been addressed ...
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“I would strongly recommend that you don't let a property ......”

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Feb 26,2016
Minithumbdown
By: 'Tenant2016'
Feb 26,2016
3 people found
this helpful
I would strongly recommend that you don't let a property from this agent. The property rented from them wasn't checked or maintained for over 3 years. The paintwork was in a poor state when I moved in and they are now attempting to deduct money from ...
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By: Daniel Clitheroe
Feb 26, 2016
View all comments (1)
Thank you for your review Jessame Bantock. I have checked back to see what maintenance you reported to us and what was done at your property. On 6/12/12 you reported that your boiler was cutting out. We arranged for an engineer to visit and fix this problem the next day. On 11/12/12 you reported that your drain was partially blocked. We arranged for the run to be cleared on 17/12/12 as a precaution. On 24/12/12 Christmas Eve you reported that your oven was not working. On 27/12/12 we changed the ...

“I cannot say enough positive things about Dan and his ......”

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Mar 25,2015
Minithumbup
By: 'Susie'
Mar 25,2015
2 people found
this helpful
I cannot say enough positive things about Dan and his team at Equity. They have managed my rental property in Eastbourne for almost 6 years, and during that time I have been able to completely trust them to manage absolutely everything about the rental process. They ...
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Comment on agent fees
Fees are extremely reasonable, and competitive. I am more than happy with the fees charged. I have always felt I have had value for money. They are not a firm who simply sit back and do nothing for their fee. They are well worth the fee just for peace of mind that everything is in good hands. They take care of maintenance projects at extremely reasonable prices. There is absolutely no feeling that I have ever been asked to pay over the odds for any jobs that have needed to be done.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 21/05/2024, 11:38 AM by Thomas Clitheroe
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:38 AM 21/05/2024 by Thomas Clitheroe

Awards won by Equity Residential

Regional Awards won by Equity Residential

Individual Branch Awards

Eastbourne, BN21



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