Empire Property Management Ltd
2.3/5, 14 reviews
29% recommended
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 8 0 0 0 0 2 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Empire Property Management Ltd Branches (view all 2)

“*AVOID* Unclean apartment - Health Hazard!...”

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Apr 07,2024
Minithumbdown
By: 'Paula'
Apr 07,2024
0 people found
this helpful
*AVOID* Empire, lettings & property company failed this apartment with shocking housekeeping/lack of it. When attempting to use neatly rolled towels placed on the bed, it was evident someone had utilised a towel as toilet paper!! I found it difficult to believe the cleaner would ...
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“No show on confirmed booking and rude over the phone...”

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Mar 09,2022
Minithumbdown
By: 'Saqib'
Mar 09,2022
4 people found
this helpful
I was confirmed for a viewing to purchase a property by Paul Tanner. When we went to the property at the set time, there was nobody there. We spoke with the customer service and Paul called back. Instead of apologising for not showing up he ...
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“I'm unable to recommend Empire as my experience was poor ......”

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Jul 02,2021
Minithumbdown
By: 'Nursey'
Jul 02,2021
3 people found
this helpful
I'm unable to recommend Empire as my experience was poor and caused me a lot of stress. The issues I experienced were as follows: - DIRTY/LACK OF CLEANING On moving in to my room, I found a toenail on the floor. Lovely start. The ...
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Comment on agent fees
Fees weren't excessive: 130GBP holding deposit & received confirmation of payment by email. I refused to pay a reference fee (which they were going to take out of my deposit!) - luckily this would be illegal now anyway.
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“The Tyranny against Tenants award goes too:......”

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Jun 14,2021
Minithumbdown
By: 'T-Ruth'
Jun 14,2021
1 people found
this helpful
The Tyranny against Tenants award goes too: Axis Property Management of Grantham The sun shines bright when you first meet this Company. Nothing is too much trouble. They swarm in like a Swat team and do all the repairs. They are even on hand at ...
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“Terrible experience. Freezing house, mould ev......”

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Feb 11,2021
Minithumbdown
By: 'Tenant'
Feb 11,2021
3 people found
this helpful
Terrible experience. Freezing house, mould everywhere. Don’t rent with these, ever! Letting agent staff are rude and don’t care, wasn’t even given landlords contacts for weekend issues....
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“Thank you for doing such a great job!...”

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Aug 23,2020
Minithumbup
By: 'Spirid'
Aug 23,2020
0 people found
this helpful
Management by Empire LPM comes with a consistent level of attention to detail, transparency and reliability. The team are always friendly and helpful. Thank you for doing such a great job!...
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“Empire went above and beyond to find a tenant within a few days of our property being on the market!...”

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Aug 22,2020
Minithumbup
By: 'George'
Aug 22,2020
0 people found
this helpful
Empire went above and beyond to find a tenant within a few days of our property being on the market and negotiated a good deal which works for us and the tenant....
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“I would definitely recommend any landlord to ......”

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Aug 21,2020
Minithumbup
By: 'Mark'
Aug 21,2020
0 people found
this helpful
I would definitely recommend any landlord to make use of the services that Empire property management provides. They are doing an amazing job in managing our property....
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“Great service from start to finish...”

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Aug 13,2020
Minithumbup
By: 'Nick'
Aug 13,2020
0 people found
this helpful
Empire helped me out when another agent let me down by double booking a property I was due to move into. Very fair and courteous throughout. Repairs dealt with instantly. Deposit was returned as per terms and fairly. Would not hesitate to recommend....
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Comment on agent fees
Great
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“If your a tenant do not get involved with these ......”

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Mar 26,2020
Minithumbdown
By: 'TREAT'
Mar 26,2020
19 people found
this helpful
If your a tenant do not get involved with these false faced- two sides of a Clown- part Human part 'stone cold' Evil Manic Machines! Clearly lacking in human emotions such as respect, compassion, consideration. It will 'not' be a peaceful stay atall! With in ...
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Was this helpful? Yes
By: Randy Lahey
May 06, 2020
View all comments (1)
Agreed. Absolutely horrific company. I have 4 separate videos recorded from a security device in my room of Paul tanner (owner) freely going into my room... ILLEGALLY ...

“Circus...”

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May 13,2019
Minithumbdown
By: 'Concerned'
May 13,2019
6 people found
this helpful
I had the unfortunate experience of living in a property "managed" by Empire. During that time they were slow to respond to repair requests, tried to increase rent without following statutory processes and failed to provide consistent heating and hot water in the property. They ...
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“Lots of issues with the property (HMO)...”

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Apr 24,2019
Minithumbdown
By: 'Nursey'
Apr 24,2019
2 people found
this helpful
I'm unable to recommend Empire as my experience was poor and caused me a lot of stress. The issues I experienced were as follows: - CLEANING On moving in to my room, I found a toenail on the floor. Lovely start. The advertised house 'cleaner' ...
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“* COMPULSIVE LIAR, DISGUSTING AND VILE INDIVIDUAL. This guy does not ......”

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Jan 18,2018
Minithumbdown
Randeep
By: 'Savvie0987'
Jan 18,2018
3 people found
this helpful
* COMPULSIVE LIAR, DISGUSTING AND VILE INDIVIDUAL. This guy does not know how to tell the truth, how he sleeps at night is beyond me. Kept our deposit and ignored all forms of communication. If I knew were he lived I would gladly tell his parents/...
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Comment on agent fees
Horrendous
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“Randeep Mann(the proprietor) is a scamster. A professional sweet ......”

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Sep 12,2017
Minithumbdown
Randeep
By: 'Subramanian'
Sep 12,2017
2 people found
this helpful
Randeep Mann(the proprietor) is a scamster. A professional sweet talker, he is all lies and nothing else. The deposit was never returned. No response to emails and phone calls. He's a cheat. Give them a miss if you want your money safe. Even the ...
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Comment on agent fees
he's a cheat and a scamster. Fees too high
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By: Tenant Protection Services
Jun 10, 2018
View all comments (2)
They can not keep your deposit, it must be protected in a government scheme, like DPS OR TDS, if this was not done you can claim back times the amount of deposit, please see link below, they also need to issue other documents on moving in; Gas safety certificate, EPC, prescribed information etc... https://www.rla.org.uk/landlord/guides/legal-musts-for-landlords-and-letting-agents.shtml File claim online; https://www.moneyclaim.gov.uk/web/mcol/welcome I got my deposit back by doing/req ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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