Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Holiday rental
Would you recommend?: No
Postcode: B1
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Holiday rental
Postcode: B1
0people found this helpful
*AVOID* Empire, lettings & property company failed this apartment with shocking housekeeping/lack of it. When attempting to use neatly rolled towels placed on the bed, it was evident someone had utilised a towel as toilet paper!! I found it difficult to believe the cleaner would ... read full review
“No show on confirmed booking and rude over the phone...”
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1 Star Review
Mar 09,2022
By:
'Saqib'
Mar 09,2022
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: B25
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Sales (Prospective customer)
Postcode: B25
4people found this helpful
I was confirmed for a viewing to purchase a property by Paul Tanner. When we went to the property at the set time, there was nobody there. We spoke with the customer service and Paul called back. Instead of apologising for not showing up he ... read full review
“I'm unable to recommend Empire as my experience was poor ......”
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2 Star Review
Jul 02,2021
By:
'Nursey'
Jul 02,2021
Services: Lettings (as a Tenant)
Rent PCM: £390 Would you recommend?: No
Postcode: B29
Lettings (as a Tenant)
Rent PCM: £390 Postcode: B29
3people found this helpful
I'm unable to recommend Empire as my experience was poor and caused me a lot of stress. The issues I experienced were as follows:
- DIRTY/LACK OF CLEANING
On moving in to my room, I found a toenail on the floor. Lovely start. The ... read full review
Comment on agent fees
Fees weren't excessive: 130GBP holding deposit & received confirmation of payment by email. I refused to pay a reference fee (which they were going to take out of my deposit!) - luckily this would be illegal now anyway.
The Tyranny against Tenants award goes too:
Axis Property Management of Grantham
The sun shines bright when you first meet this Company. Nothing is too much trouble. They swarm in like a Swat team and do all the repairs. They are even on hand at ... read full review
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Lettings (as a Tenant)
Rent PCM: £425 Would you recommend?: No
Postcode: B23
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Lettings (as a Tenant)
Rent PCM: £425 Postcode: B23
3people found this helpful
Terrible experience. Freezing house, mould everywhere. Don’t rent with these, ever! Letting agent staff are rude and don’t care, wasn’t even given landlords contacts for weekend issues.... read full review
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Accounts
Would you recommend?: Yes
Postcode: E1
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Accounts
Postcode: E1
0people found this helpful
Management by Empire LPM comes with a consistent level of attention to detail, transparency and reliability. The team are always friendly and helpful. Thank you for doing such a great job!... read full review
“Empire went above and beyond to find a tenant within a few days of our property being on the market!...”
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5 Star Review
Aug 22,2020
By:
'George'
Aug 22,2020
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Lettings (as a Landlord)
Rent PCM: £30000 Would you recommend?: Yes
Postcode: E15
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Lettings (as a Landlord)
Rent PCM: £30000 Postcode: E15
0people found this helpful
Empire went above and beyond to find a tenant within a few days of our property being on the market and negotiated a good deal which works for us and the tenant.... read full review
“I would definitely recommend any landlord to ......”
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5 Star Review
Aug 21,2020
By:
'Mark'
Aug 21,2020
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Property Management
Would you recommend?: Yes
Postcode: B1
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Property Management
Postcode: B1
0people found this helpful
I would definitely recommend any landlord to make use of the services that Empire property management provides. They are doing an amazing job in managing our property.... read full review
Empire helped me out when another agent let me down by double booking a property I was due to move into. Very fair and courteous throughout. Repairs dealt with instantly. Deposit was returned as per terms and fairly. Would not hesitate to recommend.... read full review
“If your a tenant do not get involved with these ......”
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1 Star Review
Mar 26,2020
By:
'TREAT'
Mar 26,2020
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Lettings (as a Tenant)
Rent PCM: £375 Would you recommend?: No
Postcode: B29
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Lettings (as a Tenant)
Rent PCM: £375 Postcode: B29
19people found this helpful
If your a tenant do not get involved with these false faced- two sides of a Clown- part Human part 'stone cold' Evil Manic Machines! Clearly lacking in human emotions such as respect, compassion, consideration. It will 'not' be a peaceful stay atall! With in ... read full review
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(1)
Agreed. Absolutely horrific company. I have 4 separate videos recorded from a security device in my room of Paul tanner (owner) freely going into my room... ILLEGALLY ...
“Circus...”
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1 Star Review
May 13,2019
By:
'Concerned'
May 13,2019
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B90
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Lettings (as a Tenant)
Postcode: B90
6people found this helpful
I had the unfortunate experience of living in a property "managed" by Empire. During that time they were slow to respond to repair requests, tried to increase rent without following statutory processes and failed to provide consistent heating and hot water in the property. They ... read full review
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Birmingham, Suite 2 Chamberlain Building
36 Frederick St
Lettings (as a Tenant)
Postcode:
2people found this helpful
I'm unable to recommend Empire as my experience was poor and caused me a lot of stress. The issues I experienced were as follows:
- CLEANING
On moving in to my room, I found a toenail on the floor. Lovely start. The advertised house 'cleaner' ... read full review
* COMPULSIVE LIAR, DISGUSTING AND VILE INDIVIDUAL. This guy does not know how to tell the truth, how he sleeps at night is beyond me. Kept our deposit and ignored all forms of communication. If I knew were he lived I would gladly tell his parents/... read full review
Randeep Mann(the proprietor) is a scamster. A professional sweet talker, he is all lies and nothing else. The deposit was never returned. No response to emails and phone calls. He's a cheat. Give them a miss if you want your money safe. Even the ... read full review
View all comments
(2)
They can not keep your deposit, it must be protected in a government scheme, like DPS OR TDS, if this was not done you can claim back times the amount of deposit, please see link below, they also need to issue other documents on moving in; Gas safety certificate, EPC, prescribed information etc...
https://www.rla.org.uk/landlord/guides/legal-musts-for-landlords-and-letting-agents.shtml
File claim online;
https://www.moneyclaim.gov.uk/web/mcol/welcome
I got my deposit back by doing/req ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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