Elliot Oliver
4.4/5, 29 reviews
86% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We’re a strong, professional, proactive estate agency based in easily accessible offices on Cheltenham’s stylish Promenade.Our highly qualified staff brings experience across all aspects of residential property sales and letting in Gloucestershire and beyond. They’re here to meet your requirements and exceed your expectations. So whether ... show more We’re a strong, professional, proactive estate agency based in easily accessible offices on Cheltenham’s stylish Promenade.

Our highly qualified staff brings experience across all aspects of residential property sales and letting in Gloucestershire and beyond. They’re here to meet your requirements and exceed your expectations. So whether you have property to sell, a portfolio of properties to rent or a mixture of both, we’ll tailor our service so you make the most of your property.

By design, we’re unlike other Cheltenham estate agencies. Our goal is to maintain an extraordinarily high standard of personal service to sell or let your property fast and efficiently.

In practice, this means that when you instruct us you can expect exceptional proactivity, enthusiasm and a genuine interest in you and your property. You’ll probably be surprised how often we get above asking price for clients properties too.

We meet and maintain our high service standards through intensive, continual National Federation of Property Professionals (NFOPP) training for all our employees.

Contact Us

Latest Reviews

 View all Reviews 29
14th Jun 2024
reviewed by 'Chizu'
“Elliot Oliver lettings was very poor, from rude communication, to very unkind and inconsiderate service: I recall my first bad ......”
16th Feb 2023
reviewed by 'Rebecca'
“Fantastic Team, best in Cheltenham. Absolutely brilliant every step of the way and will go above and beyond, wouldn't use ......”
25th Nov 2021
reviewed by 'Donna and Tim'
“I would be very careful before renting a property from Elliot Oliver, ensure that you take pictures of the state ......”
1st May 2021
reviewed by 'Jack P'
“Super job done by Zaf and the Elliot Oliver team in relation to buying a house. Very professional and responsive.......”
1st Feb 2021
reviewed by 'Craig'
“Terrible letting agent. We had two of their staff member who misled use into signing a year contract. We were ......”
23rd Feb 2020
reviewed by 'Yasmin'
“Best estate agents I have ever dealt with! They got me moved into my property last year so fast & helped ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £128,000 £500,000
Lettings 93% 92% £690 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 7 3 2 0 1 0 1 1
Areas covered
  • GL50
  • GL51
  • GL52
  • GL53
  • GL54
  • GL20
  • SN1
  • B1
  • WR1
Address

101 Promenade
Cheltenham
Gloucestershire
GL50 1NW
01242 321091

update staff | update details

Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Elliot Oliver lettings was very poor, from ru......”

Share on :
Jun 14,2024
Minithumbdown
By: 'Chizu'
Jun 14,2024
3 people found
this helpful
Elliot Oliver lettings was very poor, from rude communication, to very unkind and inconsiderate service: I recall my first bad experience with this letting was just the day after I moved in. They didn't tell me and I hadn't figured that the door to the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic Team, best in Cheltenham. Absolutel......”

Share on :
Feb 16,2023
Minithumbup
claim your profile
Karolina
By: 'Rebecca'
Feb 16,2023
0 people found
this helpful
Fantastic Team, best in Cheltenham. Absolutely brilliant every step of the way and will go above and beyond, wouldn't use anyone else....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would be very careful before renting a prop......”

Share on :
Nov 25,2021
Minithumbdown
claim your profile
Karolina
By: 'Donna and Tim'
Nov 25,2021
7 people found
this helpful
I would be very careful before renting a property from Elliot Oliver, ensure that you take pictures of the state of the property and ensure you include dates on the photos. We moved into the rented property, there was damaged furniture that had been missed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Super job done...”

Share on :
May 01,2021
Minithumbup
claim your profile
Zaf
By: 'Jack P'
May 01,2021
0 people found
this helpful
Super job done by Zaf and the Elliot Oliver team in relation to buying a house. Very professional and responsive. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst letting agent ever...”

Share on :
Feb 01,2021
Minithumbdown
claim your profile
Phil
By: 'Craig'
Feb 01,2021
4 people found
this helpful
Terrible letting agent. We had two of their staff member who misled use into signing a year contract. We were looking for a property that allowed a cat. Phil had already showed use around a few properties. This time we had Jessica show use around. ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Oliver Bishop
Feb 02, 2021
View all comments (1)
Dear Craig, I am sorry you felt the need to leave us a 1 star negative review. I have investigated this with the team and I understand during the viewing you asked about the possibility of having a cat to which my colleague Jessica advised “Maybe”. When you then proceeded to take the property, Phil asked (as we do to all applicants) who would be moving into the property and do you have any pets, the notes on the system reflect you having said no to pets, but you may want to get one in the f ...

“Best estate agents!...”

Share on :
Feb 23,2020
Minithumbup
claim your profile
John
By: 'Yasmin'
Feb 23,2020
0 people found
this helpful
Best estate agents I have ever dealt with! They got me moved into my property last year so fast & helped me every step of the way. Karolina was amazing and Vanessa has continued with the support. I also initially dealt with John who was equally ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Quick and efficient...”

Share on :
May 30,2019
Minithumbup
claim your profile
Karolina
By: 'Linda'
May 30,2019
0 people found
this helpful
Amazing service, super quick and efficient. That agency has been nothing else than proactive and very nice. Everything was done within 2 days and it took me less than a week to view and move to my new accommodation:) Merci beaucoup!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
May 14,2019
Minithumbup
claim your profile
Phil
By: 'Jill'
May 14,2019
0 people found
this helpful
I really can't speak highly enough of the service I have received from Phil. In all my dealings with him he has shown himself to be highly motivated and dynamic while maintaining a sense of humour and commitment to service. He has demonstrated careful judgement ...
read full review
Comment on agent fees
Competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Relief!...”

Share on :
Mar 18,2019
Minithumbup
claim your profile
Phil
By: 'Katie'
Mar 18,2019
0 people found
this helpful
Leaving ones home, ones most valuable asset in the hands of an agent is a worrying prospect. I, as a landlord am probably up there in the highly anxious, verging on neurotic end of the spectrum, so frankly Elliot Oliver had their work cut out. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Speed...”

Share on :
Mar 12,2019
Minithumbup
claim your profile
Karolina
By: 'Jj'
Mar 12,2019
0 people found
this helpful
I had to change the moving date sooner.. I asked for help and within 2 hours everything was agreed and signed could not of gone any smoother.. Great friendly service highly recommend karolina hastle free experience...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Share on :
Feb 20,2019
Minithumbup
claim your profile
Phil
By: 'Peter'
Feb 20,2019
0 people found
this helpful
Phil, ably supported by Karolina, rented out my property within a month. The clients they found seem very suitable and the whole process (preparing the house, getting all the paperwork together) has been seamless and hassle free. Phil and Karolina have been helpful and generous ...
read full review
Comment on agent fees
Competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“First Time Renters - Excellent Service...”

Share on :
Jan 11,2019
Minithumbup
claim your profile
Phil
By: 'King'
Jan 11,2019
0 people found
this helpful
Very professional and prompt service right from initial enquiry through to tenancy agreement. It is all very daunting for a newby renter, but our liaison and response to endless questions have been dealt with very professionally by Karolina. We feel at ease asking endless questions! ...
read full review
Comment on agent fees
new to renting so had nothing to compare with really,
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Support...”

Share on :
Dec 19,2018
Minithumbup
claim your profile
Vanessa
By: 'M'
Dec 19,2018
0 people found
this helpful
Vanessa helped us successfully locate our current home and has been nothing but supportive since, answering any queries with clarity and friendliness ....
read full review
Comment on agent fees
Acceptable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great agent...”

Share on :
Dec 18,2018
Minithumbup
claim your profile
Vanessa
By: 'Andy'
Dec 18,2018
0 people found
this helpful
I have five properties with EO and have always found them to be helpful and responsive, regardless of the challenges. I would be happy to recommend them as a quality letting agent....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have 2 properties which are let by Elliot Oliver and have received an excellent service from Karolina....”

Share on :
Dec 17,2018
Minithumbup
claim your profile
Karolina
By: 'Amanda'
Dec 17,2018
0 people found
this helpful
Karolina has been there from when we purchased our property and helped to guide us as new landlords. She is always at the end of the phone when any problems arise. She is very helpful and reliable....
read full review
Comment on agent fees
The fees are acceptable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Caroline...”

Share on :
Dec 14,2018
Minithumbup
claim your profile
Vanessa
By: 'Caroline'
Dec 14,2018
0 people found
this helpful
We worked with Vanessa and the team at Elliot Oliver firstly as tenants and now as landlords. Vanessa is extremely professional and goes above and beyond to make sure both her clients are happy. Vanessa manages everyones expectations and gets things organized quickly and efficiently. ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional...”

Share on :
Dec 14,2018
Minithumbup
claim your profile
Karolina
By: 'Dan'
Dec 14,2018
0 people found
this helpful
I found EO staff to be energetic and very quick to reply to any issues. Also great at getting things done...
read full review
Comment on agent fees
Reasonable, average across the board
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Dec 14,2018
Minithumbup
claim your profile
Karolina
By: 'NG'
Dec 14,2018
0 people found
this helpful
I am a Property Manager who has had plenty of experience dealing with agents and I highly recommend Elliot Oliver. Everyone is a pleasure to deal with and nothing is too little or too much for them. I know that the properties I manage are ...
read full review
Comment on agent fees
Reasonable for the service
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fast, Friendly, Efficient...”

Share on :
Nov 19,2018
Minithumbup
claim your profile
Karolina
By: 'Rick'
Nov 19,2018
0 people found
this helpful
Karolina, from the beginning of my search and through the vetting and leasing was always quick to answer thoroughly any questions I had. I'm from Canada and new to the market here and appreciate very much the friendly efficient response from Karolina in particular and ...
read full review
Comment on agent fees
The fees seem competitive for what I have seen in my searches with other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent seervice...”

Share on :
Nov 13,2018
Minithumbup
claim your profile
Phil
By: 'Claire'
Nov 13,2018
0 people found
this helpful
Phil had my flat advertised and a tenant found within 3 days of me contacting him. As a first-time landlord I found him to be extremely helpful, efficient and easy to communicate with. I wouldn't hesitate to recommend Elliot Oliver, they are an excellent agent....
read full review
Comment on agent fees
Fees are very competitive, and flexible to suit individual requirements
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Efficient,pleasant and thorough...”

Share on :
Nov 12,2018
Minithumbup
By: 'Jan'
Nov 12,2018
0 people found
this helpful
Really pleased with the efficient way application was dealt with and the consideration of the staff. Always polite and helpful. pleased with the outcome too-great flat....
read full review
Comment on agent fees
Reasonable -on a par with other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent all round service...”

Share on :
Nov 08,2018
Minithumbup
claim your profile
Vanessa
By: 'Louise'
Nov 08,2018
0 people found
this helpful
Elliot Oliver have been looking after the letting side of 7 residential properties for me for nearly two years. They have always been an extremely professional team - committed, diligent and acting swiftly to solve any problem from either the landlords or the tenants position. Vanessa ...
read full review
Comment on agent fees
Very fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Superb team...”

Share on :
Oct 16,2018
Minithumbup
By: 'Serena'
Oct 16,2018
0 people found
this helpful
Appointed Elliot Oliver to market three apartments I had recently purchased and what a fabulous team — really impressed with Phil and Oliver when they came out to meet me and within 10 days of their appointment, they had all three of my apartments rented out — follow ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Jul 31,2018
Minithumbup
claim your profile
Phil
By: 'Janey'
Jul 31,2018
0 people found
this helpful
These agents were particularly efficient, they came up with the strongest price for the house and they stuck with it and achieved it, so a matter of good judgement....
read full review
Comment on agent fees
If you want the job doing well when the market is difficult, then you have to pay for an outfit that can do it, Phil held his nerve and attained a good price, so I have no complaints over the price.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“high quality service from EO...”

Share on :
Jul 29,2018
Minithumbup
claim your profile
Phil
By: 'Mark'
Jul 29,2018
0 people found
this helpful
my experience is that all staff at EO are helpful, positive and efficient - including Phil, Georgy, Simon, Vanessa and the rest...
read full review
Comment on agent fees
Fees are acceptable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“So happy with our result...”

Share on :
Jul 28,2018
Minithumbup
claim your profile
Phil
By: 'Sarahgig'
Jul 28,2018
0 people found
this helpful
We have bought and sold several properties over the years, but never before have we had so much help and understanding from an estate agent, and in particular Phil. From the very first meeting Phil. has gone to the extreme to help us with our ...
read full review
Comment on agent fees
They were prepared to negotiate their fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Above & beyond...”

Share on :
Jul 27,2018
Minithumbup
claim your profile
Audrey
By: 'Happy'
Jul 27,2018
0 people found
this helpful
I had a property sitting empty with another local agent for two months, EO left a marketing mail shot which invited me to call them as they had noticed property had not been let, I made an appointment it was let in 2 days, they used ...
read full review
Comment on agent fees
Normal fees but service much better than normal.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Vanessa Brooks...”

Share on :
Jul 21,2018
Minithumbup
By: 'Chris'
Jul 21,2018
0 people found
this helpful
Elliot Oliver have provided an excellent management service for 15 Landsdown Crescent Lane in Cheltenham. They have looked after every aspect, collection of rent, maintenance issues and dealing with the tenants needs with a no fuss and efficient conclusion. I would recommend them highly for anyone ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It's simple really, having worked as a letting agent myself ......”

Share on :
Feb 08,2018
Minithumbdown
By: 'Laura'
Feb 08,2018
5 people found
this helpful
It's simple really, having worked as a letting agent myself and having dealt with many, this was the worst agency I've ever come in to contact with. After paying a deposit over the phone as advised last year with no mention of "non refundable" and ...
read full review
Comment on agent fees
Awful
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Vendor Fees

No fees set.

Landlord Fees

Rent Guarantee Service15.6% Fully Managed Rent Protection (13% + Vat)£390 Set up fee (£325 + Vat)Managed Service13.8 % Fully Managed (11.5% + VAT)£390 Set up fee (£325 + Vat)Inventory: (required for rent guarantee a

Tenant Fees

Holding Deposit: A holding fee equivalent to 1 weeks rent will be taken to secure the property. (This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-t
Last updated at 03/01/2023, 1:39 PM by Ross
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 03/01/2023 by Ross

Awards won by Elliot Oliver

Regional Awards won by Elliot Oliver

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn