97% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
We at ELITE focus heavily on the way in which we market our properties offering FREE professional photography and detailed floorpans on every single listing. We are firm believers that if a property is presented to the highest possible standard it will generate more interest, attract more buyers, have more ...
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We at ELITE focus heavily on the way in which we market our properties offering FREE professional photography and detailed floorpans on every single listing. We are firm believers that if a property is presented to the highest possible standard it will generate more interest, attract more buyers, have more viewings and ultimately sell for a higher price.
We offer competitive fee’s with no up front charges and provide an exceptional service to our vendors and landlords. Unlike most estate agents our staff are available for evening and weekend appointments to ensure we are able to accommodate everyone’s different circumstances or working hours.
Please call us on 02476 652200 to arrange a valuation
We offer competitive fee’s with no up front charges and provide an exceptional service to our vendors and landlords. Unlike most estate agents our staff are available for evening and weekend appointments to ensure we are able to accommodate everyone’s different circumstances or working hours.
Please call us on 02476 652200 to arrange a valuation
Latest Reviews
View all Reviews 76
16th May 2024
reviewed by 'Prince Bajaj'
12th Mar 2024
reviewed by 'Fiona'
19th Jul 2023
reviewed by 'Rachel'
31st May 2023
reviewed by 'Wendy'
20th Jun 2022
reviewed by 'Dilip'
27th Apr 2022
reviewed by 'musa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £53,000 | £3,700,000 |
| Lettings | 100% | 88% | £495 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 6 | 1 | 30 | 1 | 28 | 0 | 1 | 0 |
Areas covered
- CV1
- CV6
- CV2
- CV3
- CV4
- CV5
Address
112 Walsgrave Road
Coventry
West Midlands
CV2 4ED
02476652200
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
A huge thank you to Craig for dealing with my many requests so professionaly and on time. Craig kept me informed of all stages of the house buying process and communication methods such as email/text were immediate. Thanks again. Mrs D....
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Sep 28,2015
Sep 28,2015
1
people found
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The first time I met Kane he was a breath of fresh air compared to other Estate Agents I had spoke to. He was always very professional, full of enthusiasm, confident and friendly. The pictures he took of my house were brilliant. I found it ...
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Sep 18,2015
Sep 18,2015
3
people found
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As soon as Kane bounced down our garden path we had an extremely professional service, very friendly and confident. He did everything from the initial valuation, to taking measurements and photographs of the house. He sold our house in under a week and has always ...
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Sep 18,2015
Sep 18,2015
4
people found
this helpful
this helpful
I'd previously tried to sell my property with two other agents before meeting Kane from Elite Property. The first, a traditional...
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Sep 08,2015
Sep 08,2015
3
people found
this helpful
this helpful
From the first time of meeting Kane at a viewing, he could not have been more helpful or professional. Kane was always available night & day to answer any questions I had, he was pro active in liaising with the seller to arrange access for measuring ...
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Aug 24,2015
Aug 24,2015
3
people found
this helpful
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Very efficient service provided by Kane and elite. I am a returning customer. I always use elite as they are efficient and professional and the rates are fair. I have had no problems as such with any of the tenants that have been provided for ...
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Comment on agent fees
...reasonable.
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Aug 05,2015
Aug 05,2015
3
people found
this helpful
this helpful
Kane took on the challenge of selling my mothers house which had been on sale with another well known agent in the area for 12 weeks without sale or even a viewing in that time. He came across as a very positive, confident and motivated professional ...
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Comment on agent fees
In comparison to previous Agent who failed to sell the house or even make a booking for any viewings. It was cheaper and excellent value considering the house was sold within days.
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Jul 23,2015
Jul 23,2015
6
people found
this helpful
this helpful
Having never sold a property before, I found the prospect quite daunting, but Kane was very friendly and approachable and he made the process extremely easy. Within 24 hours of the property being advertised, Kane had booked three viewings and I had a buyer within three ...
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Jul 17,2015
Jul 17,2015
3
people found
this helpful
this helpful
He was very thorough and then let us have a look around by ourselves to give us time alone. He was a great estate agent and I feel the whole process went smoothly for us first time buyers....
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Jul 07,2015
Jul 07,2015
3
people found
this helpful
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I met Kane following a viewing at a property I was purchasing. I offered the asking price and Kane was quick to submit the offer and get a positive response from the vendor. Paperwork was send out the next day despite it falling in a ...
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Jun 30,2015
Jun 30,2015
0
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I speak from my own personal experience and highly recommend Charlotte Adams at Elite Property Services in Coventry. She is very experienced and answers all my queries in a pleasant friendly and professional manner. In her absence she has a very reliable professional team who ...
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Jun 30,2015
Jun 30,2015
0
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I had been looking for a property for a while all different agencies. I found a house i was interested in with Elite properties and the sales adviser who viewed the property with me was a gentleman called Craig. He was very professional in his ...
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Jun 29,2015
Jun 29,2015
3
people found
this helpful
this helpful
I was in a position to buy an investment property and had notified several estate agents in Coventry. I got a call from Kane Hennessy at Elite property who informed me that a property had come up for sale and was not yet on the ...
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Jun 24,2015
Jun 24,2015
5
people found
this helpful
this helpful
I've been involved in the property business for over 25 years. Dealing with Kane at Elite has been a breath of fresh air. I viewed the property, had my offer accepted and my Memorandum of Sale issued all on the same day. Efficient and professional service ...
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Jun 24,2015
Jun 24,2015
3
people found
this helpful
this helpful
Just to let you know Kane was fantastic, he sold my house within 48 hours of being in the market. Had 8 viewing all arranged for same time. Two serious offers there and then. I accepting one one of them who where in better position to buy ...
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Jun 24,2015
Jun 24,2015
4
people found
this helpful
this helpful
Brilliant agents. Had property on the market with 2 other agents for 3 months with not many views. After 2 weeks they had several viewing and a few different people lined up for it, and sold. Very happy with service, very friendly and they did all the viewing ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ELITE PROPERTY
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:27 AM 24/06/2022 by Charlotte Adams
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
