67% sales valuation accuracy
68% sales fee satisfaction
0% lettings valuation accuracy
83% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 54
12th Dec 2022
reviewed by 'Gouse'
28th Nov 2022
reviewed by 'T Lynch & A Flynn'
26th Oct 2022
reviewed by 'Connor Leytonstone'
14th Sep 2022
reviewed by 'Nick'
26th Aug 2022
reviewed by 'William Jenkins'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 68% | £0 | £0 |
| Lettings | 0% | 83% | £525 | £2,775 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 44 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- E17
- E10
- E11
- SE
Address
141 Hoe Street
Walthamstow,London
Greater London
E17 3AL
0208 521 8589
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jan 25,2019
Jan 25,2019
2
people found
this helpful
this helpful
Out of the 10 different agencies I've hired from in my short time as a renter this company takes the cake.
With only 12 days notice before our move in date they decide to cancel our tenancy agreement due to a delay on our part for submitting ...
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Comment on agent fees
Excessive
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Jan 28, 2019
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Hello Shoecap Shoes,
We are very sorry that you feel that you have been let down. We are in a position now that all properties are licensed by the local council and we must have references that are passed by all tenants or guarantors in place.
You were sent a form on the 14th December by our office so that we could then submit your details to Legal 4 Landlords. By the 20th, we still hadn't received any forms and you informed us on that day that you were changing a member of the party tha ...
Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
I have just moved into a property managed by Eastbank and so far my experience has been very positive. They replaced all the windows before I moved in and have been very attentive to making sure everything is in place to set up a comfortable ...
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May 29,2018
May 29,2018
0
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Raluca is fast at replying our emails and always polite. She gets things done quickly and properly, something we haven't had at Eastbank....
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Comment on agent fees
N/a
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May 23,2018
May 23,2018
0
people found
this helpful
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I am happy with the service provided by Eastbank studio. They are responsive and had resolved the problem I had in my flat very quickly and efficiently....
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May 03,2018
May 03,2018
0
people found
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Just wanted to say a massive Thank You to Jacqui for helping us with our property search and for being so responsive. All the staff has been very welcoming and friendly and every query has been answered swiftly...
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Comment on agent fees
very reasonable fees
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May 03,2018
May 03,2018
0
people found
this helpful
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I have rented a property from Eastbank and they have done a very good job with refurbishing the property. Jacqui and Raluca along with other members of staff at Eastbank are always willing to assist with any queries that I have or any works that ...
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Comment on agent fees
Good.
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Apr 27,2018
Apr 27,2018
0
people found
this helpful
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After a years and years of AWFUL estate/letting agents/property management across London Eastbank have been the best. And not just the best of a bad bunch, actually brilliant. Any (minor, we've only experienced minor) issues in the flat and the dedicated email address ...
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Comment on agent fees
Good and perfectly justified given the service level, which is great.
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Mar 23,2018
Mar 23,2018
0
people found
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We rented with Eastbank for one year. We found the team to be responsive and friendly at all times.
We had a few small issues whilst in the flat, but overall the property was well maintained and in good condition. The moving in process was ...
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Comment on agent fees
Very reasonable, we paid £250 which for central London is way below average.
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Mar 23, 2018
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Hi Gemma, Thank you so much for your lovely review. It is greatly appreciated and we thank you for taking the time out to share your positive experience as tenants of Eastbank Studios.
I must say you and Michael have been great tenants. We wish you all the very best in your new home. Many thanks Jacqui, Jasmin and the Eastbank Team :) ...
Mar 21,2018
Mar 21,2018
0
people found
this helpful
this helpful
Very friendly staff who are eager to respond and deal with any queries as soon as possible.
Everyone at Eastbank has been extremely helpful!...
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Mar 20,2018
Mar 20,2018
0
people found
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Quick response and useful correspondence when reporting broken microwave. Was quickly replaced. Generally very reliable whenever there are maintenance problems....
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Mar 16,2018
Mar 16,2018
1
people found
this helpful
this helpful
I recently had to contact your offices for a couple of reasons:-
1. a boiler that didn't work and
2. a rat sighting.
On both occasions the response was rapid and the support excellent....
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Mar 16, 2018
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Hi Samantha, thank you very much for your honest review. I will relay this onto our maintenance team that you shared positive experience with Eastbank. Thanks for being a great tenant. Jacqui and the team. ...
Mar 13,2018
Mar 13,2018
0
people found
this helpful
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Michelle always responds very quickly to email enquiries and is very helpful and efficient. She met my expectations and managed issues profesionally and in a timely manner.
With regards to the agency Eastbank -although they are very responsive and solve reported problems quickly, the regular ...
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Mar 12,2018
Mar 12,2018
0
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Service were quick and staff helpfull and respondive. I would reccomend them if needed. The boiler now works and the temperature is fine...
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Mar 05,2018
Mar 05,2018
4
people found
this helpful
this helpful
We had the misfortune of renting a property from Eastbank Studios for 4.5 years, moving out in January 2018 due to them wanting to increase the rent by £300 per month. The list of issues we had dealing with them is extensive but I will attempt to give ...
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Feb 16,2018
Feb 16,2018
1
people found
this helpful
this helpful
Appalling. Eastbank completely neglected us as tenants. When our electric went the electrician said he was shocked that the house hadn't burnt down. Put in temporary fix but said it needed serious work. Eastbank ignored this so we moved out.
They do not answer the ...
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Sep 26,2017
Sep 26,2017
0
people found
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We wanted to give a review based in our last experience with an electric fault we had at the flat we are renting from Eastbank. Michelle got involved straight away when I expressed the urgency of the repair and someone from the repair team came ...
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Jun 26,2017
Jun 26,2017
1
people found
this helpful
this helpful
I have been dealing with Eastbank Studios for many years now and I can honestly say that the girls there are always helpful and responsive. They manage a lot of property and do a very good job of it too!...
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Comment on agent fees
Good
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Jan 20,2017
Jan 20,2017
1
people found
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this helpful
I have read the reviews and am quite surprised as thankfully our experience with east bank has been quite different, although I do believe people are much more likely to write a review if they are annoyed...
My partner and I were tenants with east ...
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Comment on agent fees
Reasonable
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Nov 04,2016
Nov 04,2016
5
people found
this helpful
this helpful
What can I say? This has to be the most shambolic company to have ever existed since the dawn of man. The customer service leaves much to be disired and one staff in particular 'Michelle' is extremely rude who could do with a few lessons ...
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Comment on agent fees
For how much you pay you would at least expect the basic service. You dont even get that.
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Jun 13,2016
Jun 13,2016
0
people found
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Two years ago I came to this country to work for an international holiday company. I came across Est Bank Studios searching for a room to rent to professional people on the Right move website.
Since the very first enquiry I was followed with Ms. ...
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Comment on agent fees
In my opinion The fees are fair and just as the same as the other agencies
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Aug 08, 2016
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Hi Massimo, thank you for your lovely review. I am glad that you have been happy with our services. You have been a great tenant. Sad to see you go. Good luck in your new home. ...
Sep 29,2015
Sep 29,2015
6
people found
this helpful
this helpful
Eastbank are a shambles of a "company" and should be avoided at all costs. We had several issues with the property which generally took a number of emails to resolve. Typically interactions with Eastbank involve one/ some or all of the following:
1. Evasiveness
2. Complete denial ...
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Jun 29,2015
Jun 29,2015
5
people found
this helpful
this helpful
Beware! Eastbank are appalling landlords. The property we rented was very poorly maintained and contacting repairs was very difficult. The staff are rude, dismissive and unhelpful. When we left they tried to make deductions from our deposit,even though the house was cleaner and in ...
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Mar 19,2015
Mar 19,2015
5
people found
this helpful
this helpful
Terrible company. Extremely dismissive when you call them about a problem. They pretend it's nothing to do with them and won't do anything. Terrible customer services, horrible dealing with anyone there.
I would strongly suggest you NOT to live in ANY of their properties because ...
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Feb 27,2014
Feb 27,2014
5
people found
this helpful
this helpful
I've had several bad experiences dealing with Eastbank Studios.
They would not get the main door locks changed after one of their tenants left the building with keys and owing them money. I had to arrange this myself after several emails went unanswered. I made ...
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Lulu (Raluca )
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Michelle
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Tenant Fees
Holding Deposit (per tenancy)
Holding Deposit is One week rent only.
Last updated on 05/06/2019, 11:22 AM by Jacqui Walker - Senior Property ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:19 AM 05/06/2019 by allAgents
Best Letting Agent in E17 
Best Letting Agent in E17 
