Douglas Allen
4.1/5, 340 reviews
81% recommended
71% sales valuation accuracy
70% sales fee satisfaction
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Latest Reviews

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9th Aug 2024
reviewed by 'William Quinn'
“Douglas Allen Woodford Green provided excellent professional service. The process was made seamless and they provided care and reassurance throughout ......”
15th Apr 2024
reviewed by 'Maisa Captain-Heath'
“The current team at the Wickford branch, headed by Alex Harding and including Caroline, Demi, Lucy and others, is a ......”
8th Apr 2024
reviewed by 'Sue Appleton'
“Although my property is not sold yet I'm confident Douglas Allen will get me over the line . They are friendly ......”
31st Mar 2024
reviewed by 'Allison'
“I would like to thank the team at Douglas Allen Chadwell Heath for helping me in selling my property.When ......”
28th Feb 2024
reviewed by 'Ms'
“After the first viewing, I offered 600,000 to the landlord through the agent Douglas Allen – Hornchurch. As the first offer was ......”
5th Feb 2024
reviewed by 'Wendy Phillips'
“Natasha Tomlins was amazing she helped me through the whole process and was always contactable....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 70% £26,000 £832,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 3 2 168 18 88 8 14 36
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Douglas Allen Branches (view all 21)
Barkingside, IG6
Basildon, SS14
Billericay, CM12
Brentwood, CM14
Chadwell Heath, RM6
Chigwell, IG7
Chingford, E4
East Ham, E6

“Ahsan Chowdrey of Douglas Allen has changed our family's perception ......”

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Sep 21,2013
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Ahsan
By: 'Ahsan'
Sep 21,2013
7 people found
this helpful
Ahsan Chowdrey of Douglas Allen has changed our family's perception of an estate agent. He has dealt with our property purchase in such a professional manner and his customer service was five star. Ahsan has kept us informed with relevant details on the progress of ...
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“I am the sort of person that never writes reviews, ......”

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Sep 20,2013
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Chris
By: 'J'
Sep 20,2013
1 people found
this helpful
I am the sort of person that never writes reviews, however in this instance I feel that I am obliged to. As the service I have received so far has been outstanding. I walked into your woodford green branch earlier this week, I was in ...
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“In the whole we found Douglas Allen as an agency ......”

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Sep 20,2013
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By: 'J'
Sep 20,2013
1 people found
this helpful
In the whole we found Douglas Allen as an agency very professional and friendly and we had good contact with the agent who was dealing with both our sale and purchase. The only thing we had a problem with was we were not told about ...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Oct 01, 2013
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Dear customer We are very pleased you have taken the time to leave your views on your experience of using Douglas Allen in Dalston, we are very pleased that we got you sale and purchase through successfully for you with a friendly and professional service and kept good contact with you throughout the transaction. I am sorry that some of the offers did not reach you as quickly as you would of hoped, with properties with a lot of viewings and interest it can take time to get everybody’s o ...

“I bought my first flat through Douglas Allen this year ......”

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Sep 19,2013
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Andrew
By: 'NathanielB'
Sep 19,2013
1 people found
this helpful
I bought my first flat through Douglas Allen this year and found Andrew and Rob to be helpful and informative. They were friendly and polite to deal with and, Andrew in particular was conscienscious about keeping in touch during the exchange and completion process...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Sep 19, 2013
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Hello Nathaniel Well done on your recent transaction with Douglas Allen in Walthamstow, we are very pleased you have made your dream move possible. Thank you so much for taking the time out to leave your thoughts and feelings on how we represented your property transaction. I’m pleased that myself and Rob and his team have been friendly and polite and keeping you up to date on what can be a drawn out and completed process. All the very best for your future and we would be delighted to ...

“The sale of our home in Redbridge has just gone ......”

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Sep 18,2013
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By: 'paul'
Sep 18,2013
4 people found
this helpful
The sale of our home in Redbridge has just gone through via Douglas Allen Barkingside. We dealt mainly with Les Carter the Manager and he has been top drawer throughout the process. We tried another local agent first who were rubbish, we approached Les as ...
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By: Les@DouglasAllen
Sep 20, 2013
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Paul, thanks very much for your kind words, customer feedback is very important to both Douglas Allen and myself, it is great when we can really help a client achieve such an amazing price for their home and I am delighted that Keith was also of such help to you. ...

“We found that Douglas Allen in Basildon were the best ......”

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Sep 18,2013
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Chelsey
By: 'Zan'
Sep 18,2013
2 people found
this helpful
We found that Douglas Allen in Basildon were the best agent we dealt with when selling our flat. They responded promptly to all calls, retrieved feedback from all viewers, and supported us through the incredibly stressful experience of selling our home. Chelsey in particular was ...
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By: Paul Ingleton
Sep 19, 2013
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Dear Zan, I really appreciate the feedback, it is always great to hear that we delivered on our promises and helped to get your sale through whilst reducing the stress for you. I have passed your feedback to Chelsey and thanked her on your behalf, having the sales progression team really is an almost unique service, designed to ensure that you have a person to speak to, both to give you the support and have the indepth knowledge of how to get any issues resolved. I would like to wish you the b ...

“When I originally put my house on the market I ......”

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Sep 18,2013
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By: 'Mrs'
Sep 18,2013
1 people found
this helpful
When I originally put my house on the market I didn't have Douglas Allen around, I had my 3 bed house on the the market for 7 weeks with Bairstow Eve's and had a few viewings here and there but no offers. I was starting to get ...
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“We found Douglas Allen Woodford to be very professional and ......”

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Sep 17,2013
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Khaleesha
By: 'Nicola'
Sep 17,2013
1 people found
this helpful
We found Douglas Allen Woodford to be very professional and efficient in their dealings with us. Khaleesha was our main agency contact and I found her particularly friendly and personable. She took the time to hand deliver initial paperwork and really listened to our requirements ...
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“Mr shazu khan, Shawn, Balvinder were very helpful in making ......”

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Sep 13,2013
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By: 'sharma'
Sep 13,2013
2 people found
this helpful
Mr shazu khan, Shawn, Balvinder were very helpful in making me aware of positive as well negative aspects of the area. They were very accommodating in arranging/ viewing of the property and answered all the queries honestly, elaborately. They have been extremely polite....
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By: Rob wade
Sep 13, 2013
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Dear Sharma, Thank you for your great feedback with regards to the staff at Douglas Allen's East Ham branch. Our aim is to always out-passion the other estate agents and help our customers achieve their dream move. Thanks again Rob wade ...

“First off, you should negotiate the fees as they are ......”

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Sep 12,2013
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By: 'Sue'
Sep 12,2013
1 people found
this helpful
First off, you should negotiate the fees as they are very expensive and we honestly didn't think to try and reduce the cost as we were under time pressure to move. Douglas Allen were involved further along the chain so we thought it would be ...
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By: Paul Ingleton
Sep 14, 2013
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Dear Sue, I would like to thank you for your feedback, as always we are here to help. Many people feel that selling a property is simple, unfortunately more now than ever as you mentioned there are many hoops to jump through. In fact in your case the third party surveyor requested reports and the lender made these a condition prior to exchange and completion. I am pleased to hear that Natasha kept you and the chain fully informed throughout the transaction, this is an almost unique service we o ...

“Faisal was extremely helpful with the selling of the above ......”

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Sep 12,2013
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Faisal
By: 'Ms'
Sep 12,2013
3 people found
this helpful
Faisal was extremely helpful with the selling of the above property, he had a set of keys for the property and would email to let me know when prospective buyers would be looking at the property, he also kept me updated with what was happening ...
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By: Rob wade
Sep 13, 2013
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Dear Miss D Wood, Thank you for you comments about the great work Faisal and Natasha done in helping you sell your home. Selling a property can be very stressful if you are not kept informed every step of the way, this is why as a company we emply very competent sales progressors such as Natasha to keep you up to speed. I will pass on your comments to the team. Thanks again for your time in making your comments public. ...

“Seriously unimpressed. During our property search Douglas Allen have been ......”

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Sep 11,2013
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By: 'Seriously'
Sep 11,2013
3 people found
this helpful
Seriously unimpressed. During our property search Douglas Allen have been by far the worst estate agent which we have had to deal with. They continuously contacted us about unsuitable properties. At times I have received up to 8 texts a day about properties which in no ...
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“Kept me informed and tried hard to negotiate a sale ......”

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Sep 10,2013
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Natasha
By: 'Jasmin'
Sep 10,2013
2 people found
this helpful
Kept me informed and tried hard to negotiate a sale and also helped with purchase. I felt that they cared about our outcome....
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By: Paul Ingleton
Sep 14, 2013
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Hi Jasmin, I really appreciate your comments and would like to wish you all the best in your new home. Kind regards Paul Ingleton Group Partner ...

“James arrived at our property in a timely fashion and ......”

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Sep 09,2013
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By: 'James'
Sep 09,2013
1 people found
this helpful
James arrived at our property in a timely fashion and was very professional during our first meeting, he had already provided us with a welcome pack so we were ready and could prepare questions for him. James was very thorough and extremely knowledgeable with regards ...
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By: Paul Ingleton
Sep 14, 2013
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Hi James, Thank you for your kind feedback, it is always a pleasure to see appreciation of not only the way we work but that regular contact and updates are recieved. As a company we alwyas strive to ensure that we deliver the best possible service. It is always a pleasure to hear that you have recommended familys and friends to our service, as this to me is more important than words. I wish you all the best in your new home and for the future, please keep those recomendations coming. Kind reg ...

“Very easy to talk to always helpful would use again ......”

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Sep 09,2013
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By: 'Elliott'
Sep 09,2013
1 people found
this helpful
Very easy to talk to always helpful would use again very happy with our new home thank you douglas allen...
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By: Jon
Oct 03, 2013
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Dear Elliott, I am glad that you found our team at Chigwell helpful and easy to talk to when buting your new home. We never lose sight of what a daunting and stressful time this can be so I am glad that we were able to make this move as 'smooth' as possible for you. It's great to hear too that you are very happy with your new home and I wish you many years of happiness there. Regards, Jon Holden Managing Director - Douglas Allen ...

“I want to thank Marc and his team especially Alison. ......”

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Aug 30,2013
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Marc
By: 'Veronica'
Aug 30,2013
4 people found
this helpful
I want to thank Marc and his team especially Alison. Between them they made this so easy for us to get our dream move. We had been on the market with one on the cheap agents in the high street because we thought we would ...
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By: Jon
Oct 03, 2013
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Dear Veronica, Our company's mission statement is to "help our customers make their dream move" and it sounds as if Marc and his Epping team did just this for you! We are very proud of the skill and hard work that goes in to maximising the price we achieve for our customers and it is kind of you to put this review on confirming this to be the case. I wish you much happiness in your new home by the sea! Regards, Jon Holden Managing Director - Douglas Allen ...

“Unimpressed. Poor administration which has resulted in large number of ......”

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Aug 22,2013
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By: 'K'
Aug 22,2013
1 people found
this helpful
Unimpressed. Poor administration which has resulted in large number of irrelevant property alerts. On seeing the property that I wanted to view, the agent sent a junior member of staff instead attending herself. He was 25 minutes late, unapologetic and brought another buyer with him, who ...
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“The scope of the sale:- 60 year old (empty) house, ......”

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Aug 22,2013
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Pamela
By: 'Alan'
Aug 22,2013
2 people found
this helpful
The scope of the sale:- 60 year old (empty) house, needing major modernization, no chain as sold for Probate Douglas-Allen proposed:- open day which resulted in multiple offers, one of which was accepted within two days Outcomes:- House sold for asking price, sale ...
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By: Jon
Oct 03, 2013
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Dear Alan, Thank you very much for telling us about your success of selling through our Loughton office at full asking price. We are very proud of how we operate our Open Houses very differently from other agents and glad you were able to benefit from this plus the skill and enthusiasm of Pam and her Loughton team. Regards Jon Holden Managing Director - Douglas Allen ...

“I had to sell my elderly father's home and I ......”

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Aug 16,2013
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Jonjo
By: 'Duffer56'
Aug 16,2013
6 people found
this helpful
I had to sell my elderly father's home and I live over 50 miles from where his house was. Jonjo arranged everything for me from arranging for the photographs to be taken to showing prospective buyers round. The house was for sale during the winter months ...
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“Me and my wife were looking for property for over ......”

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Aug 08,2013
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Sarah
By: 'michael'
Aug 08,2013
4 people found
this helpful
Me and my wife were looking for property for over a year and could not find anything we wanted so we registered with douglas and allen. The team was amazing. We got booked to see a few properties in the location we wanted. Our main ...
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By: Les@DouglasAllen
Aug 08, 2013
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Michael, I am really pleased to hear that Sarah has done such a great job in finding you a property which I'm sure that both you and your wife will thoroughly enjoy for many years to come. The housing market is very tough for potential buyers at the moment as the prices have been rising and the competition for properties in my office is fierce to say the least, Sarah has personally read your review as well and she passes on her thanks for your kind words which are very much appreciated. ...

“Andrew Bilby was absolutely brilliant. He handled our very complex ......”

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Aug 08,2013
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Andrew
By: 'chris'
Aug 08,2013
2 people found
this helpful
Andrew Bilby was absolutely brilliant. He handled our very complex purchase, with 5 solicitors and conveyancers and court orders involved. He was far better informed than the solicitors involved, and also thought ahead. He kept me closely informed, and reacted immediately and constructively to my queries ...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Aug 21, 2013
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Hello Chris Thank you ever so much for taking the time out in leaving your comments of your experience with Douglas Allen and my-self. May I wish you all the happiness with your new property. Hope Duncan and your self will settle very quickly and wish you both the very best for the future. If you ever need our help in the future we would be delighted to help you out again. Kind Regards Andrew Bilby ...

“David and his team selling our property were first class, ......”

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Aug 06,2013
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David
By: 'Michelle'
Aug 06,2013
3 people found
this helpful
David and his team selling our property were first class, attention to detail was never in question and sold our property a lot quicker than we thought, no problems completely hassle free, the girls and Paul were great and always helpful. The sales progressor assigned ...
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By: Paul Ingleton
Sep 14, 2013
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Hi Michelle, I would like to thank you for your kind feedback, it is always good to hear that things were hassle free and that you were kept in touch on a regular basis, I will pass on your comments to Natasha and David. I would like to wish you all the best in your new home. Kind regards Paul Ingleton Group Partner ...

“Alison has been amazing in helping us purchase our dream ......”

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Aug 04,2013
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By: 'Vicki'
Aug 04,2013
6 people found
this helpful
Alison has been amazing in helping us purchase our dream house. She answered all our questions and helped us along the way from showing us round for the first time to sorting out last minute insurance problems! Alison and other agents at Douglas Allen Epping ...
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“The service given to us during our search for our ......”

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Aug 04,2013
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Khaleesha
By: 'Nita'
Aug 04,2013
1 people found
this helpful
The service given to us during our search for our new home and during completion was impeccable. Khaleesha kept in constant contact with us advising of new properties which came into the market. We had set criteria in mind so we were very selective in ...
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By: Steve
Oct 07, 2013
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Hi Nita , thanks for your comments. Unfortunately you have made this about Wood Green and it should have been WOODFORD GREEN at the address 384 High road IG8 0XQ. If you do have the time to copy and paste it across tot he correct branch I would really appreciate it although I have asked for allagents to do this and they may contact you for your approval. ...

“As a first time buyer, I found the process of ......”

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Aug 03,2013
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Janine
By: 'Matthew'
Aug 03,2013
2 people found
this helpful
As a first time buyer, I found the process of buying a property very slow and frustrating when the issues arose from the survey and conveyance. I must say that if it wasn't for Janine and the rest of the team in the Wanstead office, ...
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By: Jon
Oct 03, 2013
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Dear Matthew, Many thanks for taking the time to post this review. Douglas Allen are one of only a few estate agents to have dedicated Sales Progressors looking after every one of our sales and your comments demonstrate just how valuable an asset they are in ensuring matters run as smoothly as possible during what can often be a very stressful process. Janine takes an enormous amount of pride in her work and will be thrilled that she has helped you on this occasion. I wish you every hap ...

“Douglas Allen was one of 4 agents we interviewed. We were ......”

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Jul 30,2013
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By: 'Colin'
Jul 30,2013
2 people found
this helpful
Douglas Allen was one of 4 agents we interviewed. We were impressed by Shazu's local knowledge of the area and the different actions he suggested to sell our home. Not only did they introduce a significant number of buyers who were interested in our property, we ...
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“My sale was handled very efficiently, and staff from the ......”

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Jul 28,2013
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Kaleesha
By: 'Adam'
Jul 28,2013
1 people found
this helpful
My sale was handled very efficiently, and staff from the office were always responsive when necessary. I was very impressed with their marketing details and particularly the professional photos. Special mention to Kaleesha who is infectiously enthusiastic, and straight talking. Its nice to have honest ...
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“Natasha was fantastic with the selling of my property.It ......”

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Jul 27,2013
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Natasha
By: 'Cherie'
Jul 27,2013
1 people found
this helpful
Natasha was fantastic with the selling of my property. It was not a straight forward sale as I live in New Zealand and the time difference made it very difficult . I had a tenant who was not willing to move out . We had to go ...
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“Natasha and Kirsty have been amazing, they are a real ......”

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Jul 25,2013
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Natasha
By: 'Taylor'
Jul 25,2013
2 people found
this helpful
Natasha and Kirsty have been amazing, they are a real asset to Douglas Allen. Taking each in turn, Kirsty spoke with my fiance and I to establish what we were looking for, she really did go out there and get us lots of properties. We ...
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By: Paul Ingleton
Sep 14, 2013
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Hi Taylor, I am always really pleased to hear that my staff have gone the extra mile to ensure (Whilst lengthly) things went through in the end, it really shows the tenacity of our staff not only to identify the right property but the honesty and keeping you informed (Good or Bad). I hope the wedding went well and that the Baldness is now getting back to normal (something I can't cure). All the best in your new home and we look forward to be of assistance to you or any of your friends, family ...

“My husband and I recently sold our house (34 Chatham Road) ......”

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Jul 25,2013
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Rob
By: 'Bina'
Jul 25,2013
1 people found
this helpful
My husband and I recently sold our house (34 Chatham Road) through Douglas Allen in Walthamstow and found the overall experience was as easy as it could be when you sell a property. Rob Stiff (Branch Partner) was our main contact who was helpful and attentive ...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Aug 16, 2013
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Hello Bina & Simon Thank you for taking the time of expressing your thoughts and feelings of our Walthamstow office, with your recent transactions that we had helped you to manage and successfully get you moved. Rob, Lucy, Dan and myself are all very grateful for your great comments you have made about the service you have received from the whole team, from selling your property and finding you the buyer at the right price and sorting out your finical arrangements with our Mortgage expert ...
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Awards won by Douglas Allen

Regional Awards won by Douglas Allen

Individual Branch Awards

Ilford, IG1



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