71% sales valuation accuracy
70% sales fee satisfaction
No company information
Latest Reviews
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9th Aug 2024
reviewed by 'William Quinn'
15th Apr 2024
reviewed by 'Maisa Captain-Heath'
8th Apr 2024
reviewed by 'Sue Appleton'
31st Mar 2024
reviewed by 'Allison'
5th Feb 2024
reviewed by 'Wendy Phillips'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 70% | £26,000 | £832,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Oct 14,2013
Oct 14,2013
1
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I finally found a new build property I fell in love with so needed a good price very quickly as it was the last one left. Steve from Douglas Allen came round late on a Friday night. He was very passionate about his job to ...
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Oct 18, 2013
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Dear Mr D,
I am so pleased to hear that the efforts of Steve and Khaleesha at our Woodford Green office resulted in you buying your dream home AND getting a fantastic price on the one you were selling! Steve, Khaleesha and indeed the whole Douglas Allen team at our Woodford Green office take enormous pride in the service they give and the results they get for their customers and they will be delighted that you are so happy. May I wish you every happiness in your new home and thank you for placi ...
Oct 14,2013
Oct 14,2013
1
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I bought my first flat through Douglas Allen this year and found Andrew and Rob to be helpful and informative. They were friendly and polite to deal with and, Andrew in particular was conscientious about keeping in touch during the exchange and completion process...
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Oct 19, 2013
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Dear,Nathaniel B
Thank you for your feedback about the great customer service that Rob and Andrew from our Walthamstow branch have given you. Chasing up the solicitors is a job that needs some skill and Andrew manages to do this full time for us!!! Think he should get a medal . Thanks again Rob wade Group Partner. ...
Oct 12,2013
Oct 12,2013
1
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Our initial meeting with Simone was very proactive, as she seemed to have a good idea of what we were looking for and not just give us every property detail they had on their books. The viewing, offer and acceptance happened all in one day ...
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Oct 17, 2013
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Leona, I really appreciate your feedback, we as a company pride ourselves on trying to identify the right property for clients rather than just sending details or addidng it to the internet and awaiting the calls to come in, we invest heavily on staff training to ensure that the level of service exceeds our clients expectations, looking at the feedback, this certainly worked well for you. I am sorry there was a delay in the chain, unfortunatly these issues on many occassions cannot be avoided, s ...
Oct 12,2013
Oct 12,2013
1
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MY DEALING WERE INITIALLY WITH DAVID AT HORNCHURCH AND HE WAS ALWAYS INFORMATIVE AND KEPT ME UPTO DATE WITH ALL THAT THE SELLERS INFORMATION. I WAS THEN INTRODUCED TO NATASHA AND TO MY DELIGHT SHE WAS VERY HELPFUL AND COURTEOUS AT ALL TIMES. A VERY ...
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Oct 17, 2013
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Humera, Thank you very much for your kind feedback, it is always our company aim to ensure we keep clients fully updated and informed of the process, offering advice and assistance in any matters. I will pass your thanks onto both David the branch manager and Natasha the sales progressor. I am pleased you had a very good experience and we look forward as a company to be of assistance to you or your friends and family again soon. Kind regards Paul Ingleton Group Partner ...
Oct 10,2013
Oct 10,2013
3
people found
this helpful
this helpful
I was very impressed with the professionalism and sincerity of Ahsan and Nabeel during the selling process. After a previous attempt in trying to sell our property my wife and I were quite tentative going into the process the second time around.
Ahsan/Nabeel impressed ...
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Oct 12, 2013
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Dear Bali, Thank you very much for taking the time to comment about the staff at our Ilford office.
Our open houses are resulting in some great results with sellers getting prices over and above thier expectations. I'm pleased to see that you found our professional photography a help, it has a massive impact on the response you get on the major websites as they are a lot clearer and show the whole room internally which generates more viewings and in your case also multiple offers.
Thanks again ...
Oct 10,2013
Oct 10,2013
6
people found
this helpful
this helpful
We'd like to take a minute to write a few short sentences to share our thoughts on our estate agent, Nick Oliver, at the Billericay branch of DA.
From the first conversation with Nick to make the appointment to consider using DA to market and ...
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Dec 07, 2013
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Steve and Gill, I am really pleased with your thoughts on the way Nick helped you throughout the transaction, our main aims are to always treat our clients with Honesty, Trust and Respect. I have passed on your feedback to Nick and have thanked him personally. We will always be more than happy to help you or anyone you know in the future. Kind regards Paul Ingleton (Group Partner) ...
Oct 09,2013
Oct 09,2013
2
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this helpful
this helpful
I've had a great experience selling my property in Loughton via Douglas Allen.
As a first time seller I was hesitant about which agent to use, but had heard good reviews about this particular branch and the team from friends and family who had bought ...
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Oct 18, 2013
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Dear Happy Customer,
I am delighted that you found the service you received from our Loughton office so much to your liking, so much of our business comes from recommendations and it is great to hear that Pam and her team were able to help you as they had with your family and friends. We pride ourselves on the service we provide and this in turn, increases the number of buyers registering with us meaning we have a greater chance than other agents of securing a higher price for our owners than t ...
Oct 08,2013
Oct 08,2013
0
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I have just bought a property through Douglas Allen and cant express how amazing they were during the whole process. From start to finish nothing was ever to much trouble. Even when I phoned up panicking about little details they were always on hand to ...
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Dec 04, 2013
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Dear Stanley,
Sincere thanks for posting your review here and for your kind feedback, Pam and her team at Douglas Allen Loughton will be delighted that their efforts have been noticed so much.
We take much pride in our level of service and it's reviews like yours that make it all worthwhile.
On behalf of us all, may I wish you much happiness in your new home.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Oct 08,2013
Oct 08,2013
1
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I dealt with Faisal initially and found him to be the most helpful of all the agents I had signed up with.
Once I found a property, Shazu was extremely helpful in making the sale happen.
The rest of the agency staff were all helpful ...
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Oct 19, 2013
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Dear Susan Lee,
I'm so pleassed that you recieved a high level of customer service! this is something that as a company is very high up on our priorities witha recent amount of training to all staff. HELPING our customers achieve their dream move make our job all the more worth while. Thank you you for taking the time to comment on All Agents. Rob Wade Group Partner ...
Oct 08,2013
Oct 08,2013
2
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this helpful
Stephen impressed us from the first time we met him. He had lots of advice on how to get the best price for our property and suggested other ways to help us that we hadn't even considered. On the second appointment he came around at 7.30...
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Oct 18, 2013
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Dear L.C.,
Many people talk of "going the extra mile" but in reality few of them actually do. For Steve and his Woodford Green team though this is normal practice and I am delighted to hear how you have benfitted on both a smooth house sale and purchase too. Very few agents go to the lengths to employ Sales Progressors and again you have first-hand experience of how beneficial they are through Keith's efforts on you transactions. Thank you very much for taking the trouble to write this review, ...
Oct 04,2013
Oct 04,2013
1
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The agent did an excellent job, by finding me a buyer. the group viewing made a big impact. they managed to find a worthy buyer within 3 weeks. i would certainly use them again....
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Oct 12, 2013
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Dear Mohandas,
Thank you for taking the time to comment about our team in East Ham. It looks like the open house(group viewing) worked well for you as it does for many other of our satisfied sellers. I hope your sale goes through smoothly for you .
Rob wade ...
Oct 03,2013
Oct 03,2013
1
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Robin Bowden has provide a very good level of service in the sale of my property. He is proactive and exceeded my expectations....
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Oct 03, 2013
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Dear Vicky,
Robin will be delighted with your kind comments, thank you very much and I am glad that we were able to help you to achieve such a positive result on the sale of your home.
Regards,
Jon Holden
Managing Director - Douglas Allen ...
Oct 03,2013
Oct 03,2013
5
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this helpful
this helpful
I had 4 agents value my property and was so impressed after calling Douglas Allen. Within 20 minutes of my call, Nick Oliver knocked on my door and hand delivered a marketing pack in preparation for my appointment with him. Nick went through the whole buying and ...
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Dec 07, 2013
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Dear Mr O'Neil, Thank you very your feedback, I am really pleased that you took on board the advice from Nick, we find that by Launching the property to the market on many occassions builds the right interest and like you generates the response to maximise the price. Unlike most agents we believe the first sale to generate the interest is to our own staff, this way when they are asked questions or need to give information they are fully aware of the property, this will allow them to be totally h ...
Oct 02,2013
Oct 02,2013
1
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this helpful
this helpful
I recently sold my property via Douglas Allen Dalston branch and I have to say they were superb throughout the whole process. I initially dealt with Dav who was head and shoulders better then any other agent I dealt with he managed to sell my ...
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Oct 03, 2013
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Hello Steven
I am very pleased to see that Team Dalston have achieved you goal of securing your move, Dav, Carl, Anita, Nigel and myself are pleased we have realised your dream move.
Great we have managed to sell your property quickly and we managed to be superb and happy that we responded to your questions quickly and help you achieve over the asking price, this no-doubt would of been the affect of our extensive open houses that we arrange on all properties that come to the market, well done ...
Oct 02,2013
Oct 02,2013
2
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this helpful
this helpful
From the very beginning Simon gave us the assurance that he would do his best and he absolutely did. We sold our properties so quickly and it was all down to him and his marketing techinique. On top of being professional, friendly and supportive, he ...
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Oct 04, 2013
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Sue, I really appreciate the feedback above, this shows that as Estate Agents we always try to go the extra mile by ensuring we are human and do deliver on the promises given. I am sure the marketing techinques not only helped yourselves, but can really stand our properties out from the competition, not only gaining a sale for the clients, but also achieving the best possible price. Unfortunatly as you found there will be occassions that other clients let us all down, however I am really pleased ...
Oct 02,2013
Oct 02,2013
1
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this helpful
this helpful
I bought my property using Douglas Allen and found them to be excellent. Dev was very professional, polite and always kept me informed about the process and returned my calls promptly. He was on top of the transaction and was also good at chasing up ...
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Oct 03, 2013
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Hello Sam
Thanks for taking the time to leave your thoughts on your experience of using Douglas Allen in Dalston, Devinder, Carl, Anita, Nigel and myself are very pleased of your good review and comments.
We are very glad that your purchase was stress free and we kept chasing matters for you, all the best for your purchase and when you need Douglas Allen we will be very pleased to help you again.
Thanks
Andrew Bilby ...
Oct 01,2013
Oct 01,2013
0
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I sold my flat through Douglas Allen and found them to be professional and experienced agents. Once sold it went through quite a tricky legal process but Steve was always available to speak to me and he certainly knows his stuff. Nice to deal with ...
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Oct 03, 2013
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Dear 'Ripper',
It's very good to hear of the help that Steve, our Branch Manager at Woodford Green, was able to give you through the sometimes stressful process of selling a home. Many thanks for choosing Douglas Allen.
Regards,
Jon Holden
Managing Director - Douglas Allen ...
Sep 30,2013
Sep 30,2013
2
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Let me first mention that all the team members from Chigwell branch ( Douglas Allen) ¢â‚¬â€œ Rachel ( for finding us the right house), Janine; Will & Nicola ( Mortgage Matters Direct for all proper mortgage advise) ; Natalie & Jon ( Cavendish Legal for patiently answering all my several & irritating questions at ...
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Oct 03, 2013
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Dear Deepak,
Sincere thanks for taking the time and trouble to write this review letting us know how happy you were with all parts of the Douglas Allen service.
It appears as if you used all elements of our services in order to buy your home such as our conveyancing panel and arranging your mortgage through us too. Keeping everything 'under one roof' as you have done has certainly helped moving you in to your new property quickly.
Our Chigwell team take much pride in the high service standard ...
Sep 30,2013
Sep 30,2013
2
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this helpful
this helpful
The property has sold twice within 24 hours of the open house for at least the asking price; the service provided by Simon in selling the property and by Chelsey in dealing with all the associated issues from selling are second to none. We really could ...
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Oct 04, 2013
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Gary, Thank you for your kind feedback, like you we find the Open Houses are a really great way to get the stress of vieiwngs out of the way, whilst looking to build competition and gain the best possible price for the owners, I am pleaseed that our Sales Progressor Chelsey really helped you through the mindifield of the legal process and made the move go as smoothly as possible. I would like to thank you for using our services and look forward to helping yourselves, friends or family again in t ...
Sep 28,2013
Sep 28,2013
1
people found
this helpful
this helpful
The agents were very patient with a lengthily sale and helped to push through various bits with the mortgage, solicitor and vendor. They also let me look round the property loads of times, even after my offer was accepted, and after I had exchanged. Overall, ...
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Sep 30, 2013
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Hello James
Thank you, and all the best for your new venture hope it all go’s to plan and you enjoy your work ahead of you. I’m Glad that Carl, my self and the DA Team have been genuine, helpful and patient with you.
Sometime sales can drag but glad we got it all sorted for you, hope you will be very happy with your new flat.
Kind Regards ...
Sep 27,2013
Sep 27,2013
1
people found
this helpful
this helpful
Maddie was great and helped us find the house of our dreams!
Best bit is that she wasn't pushy - and was really patient in takig us round house after house.
Really recommend!...
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Oct 12, 2013
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Dear KT,
Thank you for your kind comments regarding Maddy at our Walthamstow branch, I'm pleased to see that she really helped you in you hunt for a new home.
Thanks again
Rob Wade Group Partner ...
Sep 27,2013
Sep 27,2013
1
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this helpful
I first spoke to Robert who we found very charming and booked in to have our flat put on an open house with Douglas Allen. During that time we were mostly happy though on more than 3 occasions we were told that potential viewers were coming ...
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Sep 30, 2013
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Hello Ritche
Thanks for taking the time to leave a review of your experiance of using our Douglas Allen office in Walthamstow, sorry some of the open houses did not turn out great for you, they do normally work very well, but buyers showing up on appointmnets is a regulat issue we face.
I’m very glad that you thought my comuncation was excellant for you, been a sale progressor I am tasked to chassing the solictiors and clients making sure things are happening as they are expected to.
...
Sep 27,2013
Sep 27,2013
1
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I recently completed on the sale of my house and just wanted to say thanks to Steve and his team. From start to finish I felt like they really valued me as a customer. Very nice people to deal with and they got me a ...
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Oct 03, 2013
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Dear Bee,
Many thanks for posting this review.
We take much pride in using our skill, marketing and tenacity in obtaining the very best prices for our customers and I am glad that this has benefitted you as you report in your review.
Steve and his Woodford Green team take much pleasure in working to the highest levels of customer service and they will be extremely pleased that they have had such an impact in dealing with your custom.
Regards,
Jon Holden
Managing Director - Douglas Allen ...
Sep 27,2013
Sep 27,2013
4
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this helpful
Firstly I would like to add that apart from Alison and Jonjo I also had many dealings with Marc, Hope and Maxine who were also excellent to liase with. The whole team were proffesional, courteous, supportive and most importantly honest. I felt comfortable letting them ...
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Oct 03, 2013
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Dear Jennifer,
I am sorry to hear that you had a few issues with the after sales service once our Epping office had sold your home. Our sales progressors do a lot of work 'behind the scenes' in liaising with solicitors and other parties in the chain and sometimes that can go unnoticed, nevertheless I will of course pass your comments on to Keith and use it as a basis for improvement.
Many thanks for you kind comments regarding Marc and the rest of his Epping team, it's great to hear how pleas ...
Sep 26,2013
Sep 26,2013
3
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this helpful
this helpful
Hi Ahsan
Thank you very much for all you support and help during process. Your very kind, polite and helpfull whenever I contacted you.
I will definitely recommended your service to my friends or relatives.
Thanks again.
See you soon.
Chetan...
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Oct 12, 2013
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Dear Chetan,
Thank you for spending the time to comment about the positve experiance that you had when dealing with Ashan at our Ilford branch. Customer service is a major priority within our company and it looks like the time spent training our staff is paying off. Thanks again Rob Wade Group Partner. ...
Sep 26,2013
Sep 26,2013
2
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With the sale of our house we came along a few hundles Chelsea Baldwin was excellent and always there to help I also feel the team deserve a medal as were professional at all times and really helpful...
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Sep 27, 2013
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Emma,
I would like to thank you for your kind response above, as always there are many hurdles to overcome during a sales transaction, it is always pleasing to hear that our sales progression team rise to the challenge and ensure that we get you to your and the familys new home as quick as possible.
Our aim is to always deliver the best level of service to all clients whilst remembering how stressful a move can be.
I would like to take this opprotunity to wish you and your family all the best ...
Sep 24,2013
Sep 24,2013
1
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I finally found a new build property I fell in love with so needed a good price very quickly as it was the last one left. Steve from Douglas Allen came round late on a Friday night. He was very passionate about his job to ...
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Sep 24, 2013
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Thankyou for your comments. I knew it was important for you to get a great price quickly and I really did feel that we were up to the job. My sales team are very well organised and trained and that bodes well for situations like this. I am pleased you had a good move and wish you all the best. ...
Sep 24,2013
Sep 24,2013
1
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I am an investor and I only have one project at a time running so efficiency is paramount. I had already seen the agent that sold me the house but wanted a 2nd opinion. Steve came in with a figure higher and so I thought ...
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Sep 24, 2013
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Thankyou for taking the time to puit a comment on here. At the moment I know everyone wants the lowest fee but sometimes that is far outweighed by the price we can achieve. Time and time again I am getting figures way over what the other agents are saying they can achieve and I am glad this happened with you. ...
Sep 23,2013
Sep 23,2013
1
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I invited a few agents round but Steve from Douglas Allen explained the process of SALE BY TENDER whereby I only had to pay less than 200 quid to sell my house. We sold it for 250,000 so it worked brilliantly as with other agents I would ...
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Oct 01, 2013
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Thankyou for your comments - sale by tender is a bit of a new concept around the area and the fact that you can pay very little to sell your house is an option many people should consider in a 'sellers market' ...
Sep 23,2013
Sep 23,2013
1
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I visited the Loughton branch today to speak with Gavin Welch. I found Gavin to be extremely easy to speak to and very professional. His knowledge was second to none and I very much hope to deal with him in the near future
After speaking ...
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Oct 03, 2013
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Dear Chris,
At Douglas Allen we never lose sight of how daunting buying or selling a property can be so we see it as our duty to offer help and advice wherever and whenever we can. Gavin and Caleb will be delighted with your comments and I am sure will do everything possible to find you your dream home.
Regards,
Jon Holden
Managing Director - Douglas Allen ...
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