71% sales valuation accuracy
70% sales fee satisfaction
No company information
Latest Reviews
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9th Aug 2024
reviewed by 'William Quinn'
15th Apr 2024
reviewed by 'Maisa Captain-Heath'
8th Apr 2024
reviewed by 'Sue Appleton'
31st Mar 2024
reviewed by 'Allison'
5th Feb 2024
reviewed by 'Wendy Phillips'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 70% | £26,000 | £832,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Nov 15,2013
Nov 15,2013
1
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Thank you Douglas Allen @ Dalston. With out you guys I am not sure it would of ever gone through, I instructed my own solicitors, not Douglas Allens as they were local and they was bad lost my first buyer due to my own solicitors and ...
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Nov 23, 2013
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Dear P.S
Thanks for your feedback!!!! It sounds like they saved the day in the end?? Having our after sales service means that we can focus on getting sales through quickly or re sell a house if need be as it was in your case. Looks like Andrew earnt his money this time . Congratulations on your move.
Rob wade Group partner ...
Nov 14,2013
Nov 14,2013
2
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Excellent service from Ahsan Chowdrey of Douglas Allen, I would happily give five stars to his excellent customer service. He informed me in all steps of my property purchase. Sometimes because of his busy schedule if he cant take the calls, he used to call ...
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Nov 23, 2013
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Dear S Singh,
I'm pleased to see that yet again Ashan and my Ilford team have donw a fantastic job for another customer. The sim ple task of just returning calls can make the whole process less stressful. Thank you for taking the time to comment.
Rob wade Group Partner ...
Nov 09,2013
Nov 09,2013
1
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I recently bought a property through douglas allen in dalston and was very impressed with the service and how efficient the branch is. I initially met with a delightful young man Nigel who was very helpful in finding what I was looking for and a ...
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Nov 23, 2013
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Dear M.J,
Thank you for your positive feedback regarding your dealings with our Dalston branch. As you can see its a team efforts that gets our clients moving. I hope you will be happy in your new home this Christmas.
Rob wade Group Partner ...
Nov 08,2013
Nov 08,2013
1
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We decided to use Douglas Allen as our selling agents because of the number of SOLD boards visible in the local area.
The team at Loughton were very courteous and helpful and guided us through the process.
We were a bit "ring rusty" as we ...
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Dec 04, 2013
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Dear June & Mick,
Many thanks for your kind words regarding the service you received from Pam and her team at our Loughton office. Moving is rarely an easy process and I am glad that our support helped make this experience less stressful. I am also delighted that the team's experience of the Loughton market plus our unique marketing methods including our Open House led you to achieve such a great price for your home too.
Sincere thanks for your custom and best wishes in your new home.
Regards ...
Nov 05,2013
Nov 05,2013
3
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Right from the beginning I was impressed with the proactive manner demonstrated by Daniel and his staff at the Chigwell office. Their tenacity ensured that I had a constant stream of prospective buyers to view my cottage, and during this period they kept me fully ...
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Dec 04, 2013
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Dear Susan,
Thank you very much for your kind words regarding the service you received from Daniel and his Douglas Allen Chigwell team when recently selling your home.
Moving can be a very stressful time and I am delighted that we helped make this whole process a smoother one for you.
We greatly appreciate your custom and I wish you much happiness in your new home.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Nov 05,2013
Nov 05,2013
1
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I am very happy with the choice we made regarding the estate agency, and with all its staff. And, I would like to praise especially the job done by Ian Chilmaid who was dealing with our property. He was always very quick to answer any ...
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Nov 01,2013
Nov 01,2013
1
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Selling and buying our new home has been a stressful experience and we don't plan to do it again! The valuation of our property went well, a few hiccups whilst the sale was ongoing and then we found a buyer.
I must admit from putting ...
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Dec 07, 2013
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Dear Irene, Thank you for you feedback, I am sorry you did not experience the greatest start to the transaction, alhtough both Ian and Natasha really proved that we are different and will go the extra mile to make things happen. It is great to see that you would recommend us to future clients and that our after sales service really kept you informed and smilling. I hope you have settled into you new home well and the move has worked out well for you. Kind regards Paul Ingleton (Group Partner) ...
Nov 01,2013
Nov 01,2013
1
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Brought through this office, great too deal with and very hard working. I hope there superior appreciate what an asset they are best deal with in the high street and I visited many !!! to find my house.
Thanks...
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Nov 01, 2013
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Dear Temple road,
We spend a lot of time training our staff to ensure that we are better than the other agents in ALL area's of the business, it is very pleasing to see that it's all paying of now. I hope you will be happy in your new home . ...
Nov 01,2013
Nov 01,2013
1
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I have just bought a house through Douglas Allen and would recommend them to family and friends. They were always on hand to help and reassure me, even if I was ringing up about tiny details. They always had time for my concerns. They were ...
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Dec 04, 2013
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Dear Stan,
Thank you for taking the time and trouble to post this review, I am glad that Pam and her team at our Loughton branch were able to make buying your home as stree free as possible. On behalf of everyone here at Douglas Allen may I wish you many years of happiness in your new home.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Nov 01,2013
Nov 01,2013
2
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We recently sold our property in Noak Bridge via Douglas Allen Billericay and the service was nothing short of 1st class. We dealt with Nick Oliver and he was fantastic throughout the whole process. We was on the market with a local agent for 10 months ...
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Dec 07, 2013
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Paul, I would like to thnk you for your kind feedback, I have passed on your thoughts to Nick and the team. Our aim is to always give every client the first class service that you experienced, ensuring that achieving the Best Possible price in the process. By using our network of offices and having a real team spirit helps so many clients, showing them as you found that all agents are not the same. All the best for the future, I and my team in Billericay will certainly loook forward to offering ...
Nov 01,2013
Nov 01,2013
1
people found
this helpful
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After a search for a property we was finding really hard work. I dealt with glen & Greg they was superb. They not only sold my property £20,000 more than Churchils valued at they made great effort to find me property in chingford . They are so far ...
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Nov 01, 2013
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Dear Sean,
Thank you for your pleasing comments about the team at Chingford, our aim is always to get our sellers the best posilbe price and with our marketing we more often than not achieve this. Lts face it £20,000 is a lot of money !!!! ...
Nov 01,2013
Nov 01,2013
1
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I would like to compliment the above named staff of douglas allen , of woodford green branch, 384 high road essex, ig8. Their professionalism and eagerness to sell my property was excellent.They did this in many ways, marketing the property to the right clients/potential buyers., ...
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Dec 07, 2013
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Dear U. Kerray,
Sincere thanks for your kind words regarding Douglas Allen's Woodford Green office. I am glad that the experience and proactiveness of Steve Ford and his team had such a postive effect on the sale of your home. Your experience prior to marketing with Douglas Allen is similar to many others we hear about and it's great to see that our unique marketing and skill of our staff resulted in you getting £45,000 more for your home.
Thank you for choosing Douglas Allen and I wish you m ...
Nov 01,2013
Nov 01,2013
3
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Kally heer was excellent. When I first approched kally telling her I was interested in a property she wasted no time. She told me exacty how much I can borrow after checking my payslips. She told me exactly what documents & id I required and did ...
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Nov 01,2013
Nov 01,2013
1
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I sold and bought a property with Douglas Allen. They were professional, efficient and friendly. I would definitely recommend them to anyone considering buying and/or selling....
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Dec 07, 2013
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Dear H Weaver,
Thank you for posting your recommendation of our Wanstead office, Nathan and his team will be delighted that they have been instrumental in both elements of your move.
On behalf of us all at Douglas Allen may I wish you many years of happiness in your new home.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Oct 28,2013
Oct 28,2013
0
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I would like to say a big thank you to Chelsey Baldwin who I believe deserves a medal for all her patience and hard work. Chelsey was the only person who I believe kept our chain together, without her caring nature and problem solving skills ...
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Dec 07, 2013
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Tahnk you very much for your kind feedback, I have spoken to Chelsey and passed on your thoughts and thanks. It is always great to here where we have helped a client through what for many is a very trying experience. Our aim is to rmeove as much of the stress as possible and resolve all issues where possible. Having Chelsey and our team of dedicated Sales Progressors often means we can invest the time needed as they specialise in just helping by resolving issues as and when they come up, often s ...
Oct 28,2013
Oct 28,2013
1
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From beginning to end the service I received from both Nick and Maria was first class. It was not the easiest transaction but they were always easy to get hold of and very helpful. No question was too trivial and they always responded quickly.
I ...
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Dec 07, 2013
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Hi, thankyou for the kind feedback, I have spoken to both Nick and Maria to pass on your kind thoughts. On many occassions our an industry is found to be lacking with contact and feedback etc. I can see from your comments that the commitment we have as a company to keep you informed and to remember is the contact and problem solving that is our main role, helping to get you into your new home as soon and smoothly as possible, dealing with the any issues that arise. I would like to wish you the b ...
Oct 27,2013
Oct 27,2013
0
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Would use Douglas Allen again, I has my flat on the market for 3 months with another agent and after months of no viewers I had a chat with Gregory at the Chingford branch who informed me that he had waiting buyers for my flat. Glen ...
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Oct 27,2013
Oct 27,2013
2
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We have used this branch twice during the last three years and have been very impressed with the service. The staff have been loyal and efficient, and we would highly recommend them to anyone looking to buy or sell a home....
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Dec 07, 2013
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Dear Mrs Power,
It is very kind of you to take the time and trouble to post this review of our Wanstead office. Nathan and his team will be delighted that they have helped you postively with your moves over the past few years and of course, we look forward to helping you at any time in the future.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Oct 26,2013
Oct 26,2013
0
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Well done Douglas allen, very happy with the service and and have now bought my perfect home. I had been looking for a property for about 6 weeks in chingford and thought would never find a property as i always seem to miss out on properties ...
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Oct 26,2013
Oct 26,2013
3
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Les and his team are truly exceptional in the work they do. I have much experience in Sales and Marketing and they truly set a good example of how it should be done. They are polite, return calls immediately and most importantly get the job ...
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Nov 01, 2013
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Dear AR Pendrell,
Thank you so much for taking the time to comment about Les and the team at Barkingside, I know you came to us under difficult circumstances but from what you say I am proud in the way they HELPED you throughout. Getting a quick response in such a trying situation helps answer any issues you may of had .
Thanks again. ...
Oct 24,2013
Oct 24,2013
0
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I do not usually write reviews, however after searching for a property for over 3 months I finally found my dream home through Douglas Allen. The staff there were most helpful and would like to mention James of whom most of my dealings were with. The ...
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Oct 24,2013
Oct 24,2013
0
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I would like to give thanks to Christian Knight, Trainee Sales Advisor for the splendid service he provided on behalf of Douglas Allen, Woodford Green Branch. He showed a very mature , professional relaxed manner ,took time to listen to what we wanted, rather than pushing ...
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Dec 07, 2013
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Dear Mr & Mrs Aherne,
Thank you sincerely for your comments regarding Christian at our Woodford Green office. He is a very valued member of our team and he will be delighted that you have benefitted from his initiative and commitment.
I hope Christian and our Chingford office prove instumental in finding you your dream home.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Oct 24,2013
Oct 24,2013
3
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this helpful
this helpful
Kally Heer made my first experience of buying a property a complete doddle.
She was there for every stage. Would answer all of my questions and queries when I needed to know.
She made understanding the mortgage model very simple for me and in my ...
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Nov 01, 2013
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Dear Jas Athwal,
Thank you so much for your kind comments regarding Kally at our Ilford branch, As you know Kally work along side us for Mortgage Matters Direct and assists many people in helping them achieve their dream move. ...
Oct 22,2013
Oct 22,2013
0
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I was looking to sell my home and move to west Essex . I was looking through Douglas Allen in Epping, Loughton and chigwell I found them to very good and really sharp agents. So picking an agent was to sell was between Douglas Allen or ...
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Oct 21,2013
Oct 21,2013
2
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I found douglas allen to be extremely professional and they provided a superb service. They are ahead of their competitors in terms of use of IT. Their online feedback system is great. I was even able to check the status of offers whilst i was ...
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Oct 21,2013
Oct 21,2013
1
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Other agents valued the property at lower prices including one £170,000 below the price achieved. They reported regularly on sales progress, followed the sale through and help with areas outside their immediate role (eg house clearance being organised) to ensure that the sale completed. A job ...
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Dec 07, 2013
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Dear John,
Many thanks for your comments above.
I think it's fair to say that all agents have buyers in this market but it takes unique marketing and the skill and endeavors of commited staff to get such a fantastic result such as £170,000 extra!!
I am so glad that you benefitted so much from using Nathan and his Douglas Allen Wanstead team and hope that we can of service to you again in the future.
Regards, Jon Holden - Managing Director, Douglas Allen ...
Oct 18,2013
Oct 18,2013
2
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this helpful
this helpful
I had the pleasure dealing with a lovely lady called Anita Kaur, Carl and Andrew in the closing stages of
the sale of my property, I also dealt with thier in-house solicitors Baines and Partners. I have to say from start to finish they have ...
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Oct 19, 2013
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Dear Mr Rhoden, Thank you for taking the time to comment on your positvie experiance that you enjoyed using our office in Dalston, selling a home as you have mentioned takes a team of staff so things can run smoothly. I hope you are happy in your new property wherever that mey be.
Thanks again Rob Wade Group Partner ...
Oct 16,2013
Oct 16,2013
5
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i have recently brought a property via Douglas Allen Billericay and cannot praise highly enough the service i received. From the day i registered to go onto their mailing list i was always kept updated with the latest properties that became available. They came across ...
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Dec 07, 2013
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Jamie, from reading your feedback, I can see that the many hours of training and service standard coaching has really worked well for you. We always strive to be different from other agents and realise that customer service is the main eason we are here. I am also pleased to see that you took advantage of our in house conveyancing service and the feedback about them, it always makes the transaction smoother and wiht less stress by keeping everything under one roof. I have thnaked the team at Bil ...
Oct 15,2013
Oct 15,2013
3
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Excellent overall service from all sections of the team at Douglas Allen, Ilford. Especially the branch manage John and the senior sales representative Jack who were both instrumental in the overall purchasing process and making sure the transaction went smoothly. Always available and extending excellent ...
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Oct 19, 2013
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Dear Shami,
Thank you for you graet feedback regarding John and Jack at our Ilford branch,Customer service is a major priority for us as a company and it's great to hear when our staff are helping buyers and seller achieve their dream move. If you do recommend us to friends and family please do let us know so we can send you some vouchers. Thanks again Rob Wade Group Partner ...
Oct 14,2013
Oct 14,2013
5
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having recently sold our property through Nick Oliver at Douglas Allen and I can not recommend their service highly enough. Having previously dealt with Nick in a past house search I asked him to value our house. Out of all the agents we spoke to ...
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Dec 07, 2013
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Claire, is was really pleasent to read your feedback above. It is our aim to ensure that as Estate Agents we really are different and wherever possible make the moving experience and pleasurable one. Our Marketing is as mentioned a definate way to achieve the Best Possible price, whilst ensuring we remember that this can be a very stressful time, therefore the customer needs to be kept informed and updated on a regular basis. I have thanked Nick for going the extra mile and keeeping in touch whi ...
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Best Estate Agent in Ilford 
