Douglas Allen
4.1/5, 340 reviews
81% recommended
71% sales valuation accuracy
70% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 340
9th Aug 2024
reviewed by 'William Quinn'
“Douglas Allen Woodford Green provided excellent professional service. The process was made seamless and they provided care and reassurance throughout ......”
15th Apr 2024
reviewed by 'Maisa Captain-Heath'
“The current team at the Wickford branch, headed by Alex Harding and including Caroline, Demi, Lucy and others, is a ......”
8th Apr 2024
reviewed by 'Sue Appleton'
“Although my property is not sold yet I'm confident Douglas Allen will get me over the line . They are friendly ......”
31st Mar 2024
reviewed by 'Allison'
“I would like to thank the team at Douglas Allen Chadwell Heath for helping me in selling my property.When ......”
28th Feb 2024
reviewed by 'Ms'
“After the first viewing, I offered 600,000 to the landlord through the agent Douglas Allen – Hornchurch. As the first offer was ......”
5th Feb 2024
reviewed by 'Wendy Phillips'
“Natasha Tomlins was amazing she helped me through the whole process and was always contactable....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 70% £26,000 £832,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 3 2 168 18 88 8 14 36
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Douglas Allen Branches (view all 21)
Barkingside, IG6
Basildon, SS14
Billericay, CM12
Brentwood, CM14
Chadwell Heath, RM6
Chigwell, IG7
Chingford, E4
East Ham, E6

“Our contact at Douglas Allen, Chingford, Jess......”

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Feb 24,2022
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Jess
By: 'Angus'
Feb 24,2022
0 people found
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Our contact at Douglas Allen, Chingford, Jess, is a representative to be proud of. We were looking for a property to buy and since using your services, she has proved to be very knowledgeable of the market, very efficient and a pleasure to do business ...
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“We bought a house through Douglas Allen Ever......”

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Feb 18,2022
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By: 'Thandar'
Feb 18,2022
0 people found
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We bought a house through Douglas Allen Everything was gone through smoothly. It could be completed within 8 weeks. We didn't face any problems or delays during purchasing process. Staff are very help. We will definitely go back to them. Thanks Thandar & Monty...
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“Worst estate agents to deal with...”

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Jan 28,2022
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By: 'T'
Jan 28,2022
1 people found
this helpful
I would prefer to give zero star. Guy who attended the call was very rude and very unprofessional. He was not ready to book viewing after I wasn't ready to disclose my max budget. And was asking me to use his mortgage advisor only. As ...
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“I dealt with David Tomlins and Chelsey Baldwi......”

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Jan 26,2022
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David
By: 'John-Henry Dickinson'
Jan 26,2022
0 people found
this helpful
I dealt with David Tomlins and Chelsey Baldwin throughout the sale of our property. David managed to get well above our initial target and what other estate agents were expecting to achieve. Chelsey was very easy to contact and deal with regarding all aspects of ...
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“Mohammad is Estate agent Loughton branch.I p......”

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Nov 24,2021
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Mohammad
By: 'Nuzhat Nasir'
Nov 24,2021
0 people found
this helpful
Mohammad is Estate agent Loughton branch. I put my property in the sale. Mohammad how the way he was represented very professional way very polite, humble helpfull . I can see very clearly how much efforts he does fantastic work. I recommend people should use Douglas ...
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“If I could give zero stars I would....”

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Nov 05,2021
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nabeen
By: 'L'
Nov 05,2021
1 people found
this helpful
If I could give zero stars I would. Currently trying to buy a property, and out of all the estate agents I'm dealing with, I have to say this has been my worst experience yet. Nabeen aka Nabz as he likes to call himself is ...
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“The Douglas Allen team were amazing....”

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Oct 08,2021
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Natasha
By: 'Karen Walker-Simpson'
Oct 08,2021
0 people found
this helpful
The Douglas Allen team were amazing. They were incredibly proactive in following everything up to keep the sale moving as quickly as possible, they were very responsive to all calls and queries and they just generally kind and lovely during a really stressful house move. ...
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“Thank you Douglas Allen, Hornchurch, for sell......”

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Sep 20,2021
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Chelsey
By: '000'
Sep 20,2021
0 people found
this helpful
Thank you Douglas Allen, Hornchurch, for selling my house and enabling me to buy the house I want. The sale took a long time, but thank you to Chelsey and all the team at Douglas Allen, Hornchurch for your hard work in making it all ...
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“As a buyer looking for a property in walthams......”

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Jun 29,2021
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By: 'James'
Jun 29,2021
2 people found
this helpful
As a buyer looking for a property in walthamstow, Douglas Allen walthamstow have left a terrible impression. The branch manager, Maria is rude and completely undermines buyers whenever we have shared an opinion on a property. Whatever you do, don't comment on price either - ...
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“Such a bad service. Ripped me off when I bo......”

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Mar 20,2021
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By: 'X'
Mar 20,2021
1 people found
this helpful
Such a bad service. Ripped me off when I bought the place for a sealed bid- when I was the only bid. £8kdown the drain. Greedy. I understand from people locally I should have known not to work with DA to advertise my sale. Bad ...
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“Excellent service...”

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Mar 11,2021
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Ray
By: 'Melanie'
Mar 11,2021
0 people found
this helpful
Our initial visit from Ray for our valuation was very straightforward & Ray went through all the procedures with us. Ray arranged for pre-viewings followed by an open house. We had 22 viewings in a week ! Good communication from the very start of our sale. Calls and ...
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“SHOCKING AND HISHONEST BEHAVIOUR...”

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Mar 08,2021
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John
By: 'Mohammed Faisal Chowdhury'
Mar 08,2021
3 people found
this helpful
Dear DA, I have just served your Ilford branch notice to immediately stop all marketing of my property. After initial teething issues, I was not dissatisfied with the service provided. One member of your team in particular, Mr Nabeel Ali has repeatedly undermined and behaved ...
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“Property Sale...”

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Jan 08,2021
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Steve
By: 'Lorna'
Jan 08,2021
0 people found
this helpful
We would like to thank Steve and Donna for their help and expertise in selling our house. They were always very professional and kept us informed and updated throughout the process. An excellent service. Thank you to the whole team....
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“Professionalism...”

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Dec 14,2020
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James
By: 'Iliana'
Dec 14,2020
1 people found
this helpful
We have found Douglas Allen Chingford team to be extremely helpful. Thank you James, Jess and Natasha for your support and professional service. Working with them to sell our house was pleasure and we would definitely recommend them to anyone!...
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“Douglas Allen...”

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Nov 30,2020
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By: 'Georgina'
Nov 30,2020
0 people found
this helpful
I had an estate agent who overvalued my home, bringing in the wrong viewers. It wasn't selling. They then stoped actively promoting my house and just waited for someone to call. This went on for months. I then swapped to Douglas Allen and had a ...
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“The worst experience I've ever received from ......”

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Sep 11,2020
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By: 'Jack'
Sep 11,2020
0 people found
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The worst experience I've ever received from “any company”. My partner and I paid a deposit on a rental after being told “the Landlord is happy to proceed” - also ordering a sofa for the flat. We didn't hear anything for 2 days and was unsure ...
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“Would happily recommend!...”

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Jul 27,2020
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Stuart
By: 'Debbie'
Jul 27,2020
0 people found
this helpful
We chose Douglas Allen to sell my late mum's property after meeting with the branch manager Stuart Pass and finding him knowledgeable, personable and enthusiastic. We had some initial problems with our solicitor and Stuart dealt with these professionally. Due to the lockdown situation we ...
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“Efficient and supportive....”

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Apr 13,2020
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By: 'Neil'
Apr 13,2020
0 people found
this helpful
Efficient and supportive. I was acting as Lasting Power of Attorney for the vendor, and the Douglas Allen staff understood the situation and needs....
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“Very Unprofessional! Dishonest staff...”

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Nov 05,2019
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By: 'Tanvir'
Nov 05,2019
0 people found
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Very Unprofessional! Dishonest staff In last weekend the team showed over 30 families non standard PRC construction house in Burrow road, Chigwell but they didn't inform anyone that is not a brick build house, they also didn't mention in their website as well as in Rightmove ...
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“Overall positive experience...”

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Jun 17,2019
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By: 'Donna.'
Jun 17,2019
0 people found
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The team at Wickford have recently sold my 2 bedroom house for me. The experience was a positive one from start to finish. Every team member were helpful, positive and driven to sell my property. Thank you Stuart, Christy and Spencer....
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“Not Good...”

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Jun 06,2019
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By: 'DS'
Jun 06,2019
4 people found
this helpful
Unfortunately I believed what the branch manager said Douglas Allen would do to promote and sell my property. In reality it all comes down to the price of your property with them and the constant calls to lower the price to get the sale. They ...
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Comment on agent fees
Way too high.
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“Super happy...”

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May 01,2019
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Maureen
By: 'Donna'
May 01,2019
0 people found
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Just wanted to say how impressed I was with both Maureen and Faisal, both were professional, efficient, friendly and left me with complete confidence each time we had contact. Well done and thank you so much again, you guys changed my world....
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Comment on agent fees
Absolutely fair and transparent
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“buying...”

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Mar 20,2019
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simon
By: 'satisfied'
Mar 20,2019
0 people found
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i have used the Basildon branch to buy and sell properties, and have had 1st class service from Simon, we sat down and discussed what type of properties i was looking for, and didnt send me any properties that were unsuitable. unlike other agents he ...
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“hanging up the phone...”

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Oct 20,2018
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By: 'ACE'
Oct 20,2018
0 people found
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I have seen a number of properties that, unfortunately, are under D&A. On a number of occasions when I have tried to enquire about a property, I manage to say hi and the person on the other end puts the phone down. Great way ...
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“Was positive to begin with until *tried to stitch me ......”

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Jan 31,2018
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David
By: 'Yasemin565'
Jan 31,2018
3 people found
this helpful
Was positive to begin with until *tried to stitch me up with rates in order to fit into his listings deadline. Originally started on 1.3% + VAT. Wanted to speak to someone we knew internally about negotiation but when the topic came up, *he denied he offered ...
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Comment on agent fees
They vary depending on the team targets, can be way more flexible if they desperately want to list your house as they have targets based on this. However make sure you get rates in writing as they can up by cowboy agents that fail to hit targets. I was offered 1.3% - 1.4% + VAT
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By: Ross Warden
Feb 09, 2018
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Cant agree more. Service was so bad. They work on getting people through the door rather than the right people in. Offer no advice once someone offers on your property. Cant keep a diary and are so reactive they don't even chase up on people who have offered on your property. We were so disheartened by the process we pulled out of a potential sale. ...

“Having taken 7 months to close on a one bedroom apartment ......”

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Jan 10,2018
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By: 'Carolyn'
Jan 10,2018
2 people found
this helpful
Having taken 7 months to close on a one bedroom apartment that I had empty I lost a lot of money and time. Nobody in the branch or the legal team they recommend seemed to know what they were doing. Only when I appointed a new ...
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Comment on agent fees
Not at all worth the stress.
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“I chose Walthamstow branch to put my property on the ......”

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Sep 29,2017
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By: 'Geetha'
Sep 29,2017
6 people found
this helpful
I chose Walthamstow branch to put my property on the market and what I was not made aware of is if I withdraw that I would have to pay the floor plan and photos costs. I was only told that when it completes that I ...
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“Hi DA,I have couple of conversation with Nabeen Ali. ......”

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May 15,2017
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nabeen
By: 'Surendar'
May 15,2017
4 people found
this helpful
Hi DA, I have couple of conversation with Nabeen Ali. For some reason, found him very rude and intimidating while discussing on the offer price. After all these years in UK, first time found someone that too who handles people being so arrogant without a ...
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Comment on agent fees
Even if the fee or offer rate expected is high, but his initial interaction put me off badly
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“I began the sales process with Douglas Allen and the ......”

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Nov 25,2016
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Natasha
By: 'mathcathy'
Nov 25,2016
9 people found
this helpful
I began the sales process with Douglas Allen and the first thing they did was cancel the first appointment after we'd already taken time off work to wait in for them. We should have stopped right then. Instead we gave them another chance. Then they ...
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“The team at Barkingside branch of Douglas Allen are ok, ......”

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Nov 23,2016
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By: 'Nathan'
Nov 23,2016
11 people found
this helpful
The team at Barkingside branch of Douglas Allen are ok, but unfortunately they recommended JS Law for the conveyancing of the sale and purchase of our properties, and JS Law are completely incompetent. For that reason I have to give Douglas Allen 1/5. We were overcharged ...
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Comment on agent fees
Did not seem to work particularly hard for what we paid. Had multiple quotes from different firms before property went to market, and Douglas Allen were towards the most expensive.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Douglas Allen

Regional Awards won by Douglas Allen

Individual Branch Awards

Ilford, IG1



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