Douglas Allen
4.1/5, 340 reviews
81% recommended
71% sales valuation accuracy
70% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 70% £26,000 £832,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 3 2 168 18 88 8 14 36
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I used the Chadwell Heath branch to sell my property. ......”

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Dec 22,2011
Minithumbdown
By: 'Sajid'
Dec 22,2011
12 people found
this helpful
I used the Chadwell Heath branch to sell my property. The manager is a complete joker. They are always telling lies and tried bullying me to sell the property to a person who was arraning mortgage and solicitors through them. They never returned the calls. ...
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“Douglas Allen of Hornchurch are one of 3 agents that I ......”

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Sep 05,2011
Minithumbdown
By: 'Pete'
Sep 05,2011
6 people found
this helpful
Douglas Allen of Hornchurch are one of 3 agents that I asked to value my daughters home with a view to selling it through one of them. The other 2 agents provided a valuation based on comparable properties, lists of which they brought with them, and have ...
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What agent could do to change your mind?
They should have just provided a valuation in accordance with the agreement we had made, and not tried to obtain this house on the cheap.
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“Absolutely abysmal. So unprofessional. Lazy and don't give honest answers ......”

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Jul 21,2011
Minithumbdown
By: 'Molly'
Jul 21,2011
2 people found
this helpful
Absolutely abysmal. So unprofessional. Lazy and don't give honest answers to questions. Made multiple viewings of a property without informing everyone this was going to happen. If I had a property to sell I would never never use this agent. I have worked as an ...
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“I recently sold my house in Barkingside and had been ......”

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Jun 22,2011
Minithumbup
By: 'Raj'
Jun 22,2011
6 people found
this helpful
I recently sold my house in Barkingside and had been on the market with a small local agent for many months without any luck, I chose them because they were cheap but I soon found out why, I had no feedback very few viewings and ...
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“I'm a seller not satisfied with the service provided by ......”

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Jul 26,2010
Minithumbdown
By: 'miziocat'
Jul 26,2010
2 people found
this helpful
I'm a seller not satisfied with the service provided by Douglas Allen Basildon. Very unprofessional people, they never replied to any of my calls. Also a bad level of communication within the agency. When I reported or asked for something, they forgot and failed to ...
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“Horrible experience, never returned the phone calls, once the offer ......”

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Aug 12,2009
Minithumbdown
By: 'Essex'
Aug 12,2009
2 people found
this helpful
Horrible experience, never returned the phone calls, once the offer has been accepted. I couldn't even see the property as they knew the offer was accepted and therefore didn't bother to invest their time with me. I have got two properties now, and I will ...
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“Never return phone calls, dont always put through offers to ......”

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Feb 23,2009
Minithumbdown
By: 'mufc123'
Feb 23,2009
1 people found
this helpful
Never return phone calls, dont always put through offers to the vendors given by the customers. ...
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“They're total jokers. Don't return telephone calls, don't bother to ......”

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Nov 03,2008
Minithumbdown
By: 'mk'
Nov 03,2008
1 people found
this helpful
They're total jokers. Don't return telephone calls, don't bother to forward details that they promise you, and don't appear to have much knowledge of their own trade. Very impressed that they were able to dress themselves before I arrived at their branch. Goons....
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“Have to disagree, I used the Basildon Branch and they ......”

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Apr 06,2008
Minithumbup
By: 'two'
Apr 06,2008
5 people found
this helpful
Have to disagree, I used the Basildon Branch and they were excellent, very pro active, always got feedback, I had tried most other agents, and they were by far the best....
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“Absolutley usless. Do not believe what they say. Tell you ......”

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Mar 11,2008
Minithumbdown
By: 'tiggy'
Mar 11,2008
0 people found
this helpful
Absolutley usless. Do not believe what they say. Tell you that they will sell it quick. They bully people to coming to view so most dont turn up. They reduced the price of my property without my authorisation. Then when I sold the 1st time ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Douglas Allen

Regional Awards won by Douglas Allen

Individual Branch Awards

Ilford, IG1



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