71% sales valuation accuracy
70% sales fee satisfaction
No company information
Latest Reviews
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9th Aug 2024
reviewed by 'William Quinn'
15th Apr 2024
reviewed by 'Maisa Captain-Heath'
8th Apr 2024
reviewed by 'Sue Appleton'
31st Mar 2024
reviewed by 'Allison'
5th Feb 2024
reviewed by 'Wendy Phillips'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 70% | £26,000 | £832,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Sep 24,2012
Sep 24,2012
5
people found
this helpful
this helpful
Where to start, firstly a massive thanks to Les Carter and his Barkingside team, we recently completed the sale of our family home through them and it would be no exagerration on my part to say that they were simply incredible. We chose to use ...
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Sep 25, 2012
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Steve, I am so pleased that you were very happy with the services provided to you by my team, We strive hard to ensure we give the best possible service and achieving the highest price for property is a speciality of ours! I'm sure you will enjoy your new home but should you decide to move again in the future you know where we are!!!!!!! ...
Sep 24,2012
Sep 24,2012
3
people found
this helpful
this helpful
Douglas Allen provided me with fantastic customer service and consistently gave me feedback from our viewings. One of the main reasons I decided to use them is down to there brilliant marketing they do. They managed to sell the property very quickly and for more ...
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Sep 21,2012
Sep 21,2012
2
people found
this helpful
this helpful
On behalf of my wife and I, I would like to extend our thanks to the team at the Chadwell Heath Branch. We wanted to sell our property in order to relocate to another area on retirement. We met James Filtness the Branch Manager at ...
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Sep 17, 2013
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Hi Tony and Jill, Thank you for your kind feedback, it is always good to hear that we have gone the extra mile to ensure that you are kept informed, whilst delivering on our promises.
I would like to take this opportunity to wish you all the best on your relocation and have a long and happy retirement.
Kind regards Paul Ingleton Group Partner ...
Sep 21,2012
Sep 21,2012
5
people found
this helpful
this helpful
Nick was brilliant from start to finish. He was completely professional when he arrived to go through the sales process. He was extremely informative and friendly without being imposing. He was miles ahead of the other 4 agents that I saw. Once I'd agreed to sell ...
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Sep 28, 2013
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Hi Lauren, it was an absolute pleasure to deal with the sale of Osier Drive and thanks for your kind words. Good luck in the future and if i can be of anymore assistance please feel free to give me a call. Nick ...
Sep 07,2012
Sep 07,2012
1
people found
this helpful
this helpful
Gill impressed me in several aspects; Punctuation of appointment time, personal presentaton, knowledgeablity of subject, friendliness. I was particulary impressed when documentation came through my door same-day, not long after our meeting. Gill's attention to detail instilled confidence enough for me to have no hesitations ...
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Aug 30,2012
Aug 30,2012
3
people found
this helpful
this helpful
I had a few agents out to see my property and Douglas Allen seemed to be the most enthusiastic in their approach. They had an open day and got over 20 people in to see the property and it sold for over the asking price on ...
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Oct 26, 2012
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Thankyou for your kind comments. This was a really good example of how our open house events work so well. I was so pleased the whole process went smoothly for you ...
Aug 29,2012
Aug 29,2012
3
people found
this helpful
this helpful
We've recently purchased a property through Douglas Allen at Barkingside. I am really pleased with the purchase as i felt that i was updated at all times by Andrew Bilby.Andrew looks after his clients well and comes accross as an approacable gentleman and is ...
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Oct 18, 2012
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Not sure if it is fake, was good feedback as awalays at Barkingside, they would use us again, maybe they did not know about the stars and clicking or changing it to 5 stars? ...
Aug 26,2012
Aug 26,2012
0
people found
this helpful
this helpful
I was looking for a flat with Douglas Allen, and although they made a good initial impression for their friendliness, they were extremely unreliable. For one flat they said that my offer should be acceptable, kept me waiting for days, then said the buyer wanted ...
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Aug 16, 2013
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I have been extremely disappointed by the lack of unprofessionalism encountered in trying to arrange a viewing on a property that they are apparently marketing. I have spoken to a total of 4 members of staff and have also emailed them. I would not bother trying to sell your property through them especially, if purchasers cannot even get to view a vendors property!!! ...
Aug 22,2012
Aug 22,2012
7
people found
this helpful
this helpful
Douglas Allen are fantastic agents, true to their word, and didnt let down or disappoint! Especially there sales co-ordinators, Natasha Mercieca, thank you very much !...
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Aug 18,2012
Aug 18,2012
2
people found
this helpful
this helpful
We just moved into our new home which we bought through Douglas Allen in Barkingside, they were so good to us, when we were viewing houses Hassan constantly kept us informed of new properties and when our home came up he made sure we got ...
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Sep 03, 2012
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Mr Dev, thanks for your kind words I am of course delighted to hear that you have been so happy with the service provided Douglas Allen, Barkingside and should you decide to move in the future you kinow where we are, enjoy your new home!! ...
Aug 17,2012
Aug 17,2012
5
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this helpful
this helpful
Very poor communication. Agent didn't return calls or emails. Failed to inform me the chain on the property had failed. Bullying. Lost a lot of time and money....
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Aug 12,2012
Aug 12,2012
2
people found
this helpful
this helpful
If you are selling a property in the barkingside areas don't think twice about using Douglas Allen, when we had.our first visit from Les Carter just Four months ago to value our home we were bored of hearing estate agents bs as we had ...
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Sep 03, 2012
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Thanks for your very kind comments, I am glad that you felt so happy with the service provided and am of course delighted that you found us to be great value for money!! ...
Aug 07,2012
Aug 07,2012
2
people found
this helpful
this helpful
I was absolutely delighted with the services I received from everyone at this branch - they all seemed to pull together as a great team to help everything come to a satisfactory conclusion. Last but not least I do not want to forget Andrew Bilby ...
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Oct 03, 2012
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I am very pleased to see your great feedback about Douglas Allen as a team from your experience from start to finish, from getting your property onto the market to finding you the right buyer at the right price, but also getting through the complicated legal mine field. Good to know my efforts and Les and his team do not go un-noticed by our clients as we pride our self on excellent customer service and care, may I wish you all the best for the future. Andrew ...
Aug 02,2012
Aug 02,2012
2
people found
this helpful
this helpful
I recently sold my property in barkingside and chose Douglas Allen because I was very Impressed with Les the branch manager, he really knew his stuff and was so persuasive, I thought if he was this persuasive with me he would be like this with ...
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Sep 03, 2012
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Abdul, It is really nice to hear that you were so happy with myself and my team, we strive to ensure that our cleints recieve the best service possible and not just the typical estate agents spin that many other companies give. We wish you all the best for the future!! ...
Jul 30,2012
Jul 30,2012
2
people found
this helpful
this helpful
Les, Sonal and Hassan have been absolutely fantastic in this very difficult market. They were always aware of our reasons for moving and our timescales and found us good buyers for our property. They kept us informed all along the way, the feedback site is ...
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Sep 03, 2012
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Michelle, I am so pleased that you have been very happy with the services provided with all of my team, your case has been tougher than most but I am glad we have got the results that you wanted, it is true that Hassan is very calm and that Sonal is also very good at matching up buyers to property, all the best!!! ...
Jul 21,2012
Jul 21,2012
3
people found
this helpful
this helpful
I have recently purchased my 1st property through Douglas Allen. The whole experience of buying can be daunting and extremely stressful. Somehow, the process was fairly smooth, of course you have those moments where you are waiting for the offer to be accepted, then the ...
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Oct 03, 2012
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Hello Marion, firstly I hope you are all settled into your first property that you have ever brought and all is well for you, also may I take this chance to say thank you from myself, for you very nice comments that you have given about me and Douglas Allen, Les and his team. When you ever need to move in the future, any friends or family make sure you send them our way. All the best in your new home. Regards Andrew ...
Jul 20,2012
Jul 20,2012
4
people found
this helpful
this helpful
From the moment I contacted the office I have been dealt with very efficiently. My house was sold very quickly. I have received regular updates and Andrew Bilby dealt with any queries as soon as he could, and returned phone calls very quickly. He kept ...
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Oct 03, 2012
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Hello Sue, hope you are ok after your sale of your property may I also thank you for giving us the opportunity to sell your property for you as well. Not forgetting your great comments and feedback that you have given about the experience of selling your property with Douglas Allen, we pride ourselves on been customer care driven agent. Making sure we tend to your every request. All the best for you and if you need our help again you know where to find us. Regards Andrew ...
Jul 13,2012
Jul 13,2012
5
people found
this helpful
this helpful
From my very first meeting with the then Manager of Douglas Allen, Barkingside branch Mr Steve Ford, until the eventual sale of the property almost one year later, I have nothing but praise for the efforts and assistance received from all at Douglas Allen. Mr ...
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Oct 03, 2012
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Hello Ken, thank you very much for giving us the chance to sell your property and very glad to see that Douglas Allen looked after you from start to finish of this transaction, may of been longer than we wished but at least we got you there in the end after all the complications we encountered. Also thank you for your great comments that you have given to me, Steve, Les and his team.We do make sure that we give the best customer care service that is possible, may I wish yourself and Val all the ...
Jul 11,2012
Jul 11,2012
2
people found
this helpful
this helpful
From the beginning when Nathan came to visit us, the service was not only professional but friendly. They found us a buyer immediately and arranged a very successful open house. we were very pleased to have been represented by DAllen in particular Nathan, Steven and ...
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Jul 05,2012
Jul 05,2012
2
people found
this helpful
this helpful
Never have I been promised so much and had so little delivered. They talk a great game to get you to sign up with them on a long term contract. They tell you that they will sell your house for more than any other agent ...
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What agent could do to change your mind?
Acted in our interests, not theirs. Done the things they said they were going to do. Been proactive with the website listing.Attached Filesnbsp;
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Jun 18,2012
Jun 18,2012
6
people found
this helpful
this helpful
It was my worst experience with the agency I have ever had. They are unbelievably unprofessional!
They tried to force me to put an offer ASAP, fine I did and I asked to see the property again. I've booked the appointment. In the mean time ...
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Mar 26, 2013
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I suspect it's completely true as it sounds very much like my experience with Douglas Allen, and I'm definitely not an estate agent. ...
Jun 06,2012
Jun 06,2012
0
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this helpful
this helpful
May 2012. I am astounded by the unprofessionalism of the employees of Douglas Allen. I have been looking for a property to buy in Epping, which was unfortunatly solely marketed by DA. Some of the issues I encountered have been: 1. the Douglas Allen representative not turning ...
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What agent could do to change your mind?
To change my mind the agent would need to either change their unprofessional staff and bring him some more able individual who actually understand customer facing services and are diligent and intelligent, or invest in training the existing staff who is clearly lacking in many basic areas!Attached Filesnbsp;
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Mar 31,2012
Mar 31,2012
7
people found
this helpful
this helpful
I spoke to an agent who said he was going to call me back in 15 minutes which he didn't.
So i gave it an 2 hours and called back and explained that i spoke to someone then the lady who i was speaking to was so ...
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What agent could do to change your mind?
STAFF TRAINING , CUSTOMER SERVICE!!!Attached Filesnbsp;
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Mar 05,2012
Mar 05,2012
7
people found
this helpful
this helpful
Very friendly and actually made my husband and I feel like friends without compromising professionalism....
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Feb 28,2012
Feb 28,2012
6
people found
this helpful
this helpful
My daughter bought her home at Douglas Allen and got a personalised service with knowledgeable and efficient professionals who are aware of exactly what your needs are....
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Dec 01, 2012
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Thankyou for your comments. As the Manager of the branch I am pleased you feel that way. From my staff to the people right at the top of the company there is a passion for making sure we deliver the best service possible and it is absolutely worth it when we receive comments like this ! ...
Feb 16,2012
Feb 16,2012
7
people found
this helpful
this helpful
One of the best agents I have dealt with out of all the properties I have bought and sold. I have recommeded DA to friends due to the service I received from them...
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Oct 26, 2012
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Thank you for your kind comments and please remember that should one of your recommendations sell through us we do send you some gift vouchers to hopefully show we appreciate it. ...
Feb 15,2012
Feb 15,2012
7
people found
this helpful
this helpful
Les at Barkingside is an attentive and well -versed Douglas Allen representitive whom is a credit to the company, Always professional and friendly pleasure to liase with....
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Feb 15,2012
Feb 15,2012
6
people found
this helpful
this helpful
Les at Barkingside is an attentive and well -versed Douglas Allen representitive whom is a credit to the company, Always professional and friendly pleasure to liase with....
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Feb 04,2012
Feb 04,2012
2
people found
this helpful
this helpful
Whether you are a buyer or a seller I recommend you think twice before deciding to work with Douglas Allen.
We're a buyer with no chain and made the first offer on a property with Douglas Allen Epping which was rejected. Which was fine as ...
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Jan 21,2012
Jan 21,2012
4
people found
this helpful
this helpful
What a mess..... I sent an email enquiry to this pathetic agent (Douglas Allen) for a sales valuation on my property 2 weeks prior to the date I wanted them to come around. To my disgust and disbeleif I wasn't called at any point to confirm ...
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What agent could do to change your mind?
There is absolutely nothing this agent can do to make me change my mind in future. I am not going to use this agent again.Attached Filesnbsp;
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Estate Agent in Ilford 
